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Help with Malware removal - HJ log and comments attached -

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Help with Malware removal - HJ log and comments attached -

Unread postby alessaless » October 8th, 2008, 5:44 am

I have problems with malwares.
I tried Ad Aware in Normal and Safe mode Windows XP running, but nothing solved.
I report here what happens everyday to the system:

1)
Every minute a dialog box appears. It tells that there is a 'Windows Security Alert' and reports:
'Windows has detected an Internet attack attempt..... Click Ok to download spyware remover...etc'

I never answered Yes, nor Cancel. Always closed this box manually

2) I have a 'VIRUS ALERT!' near the Clock

3) A spyware alert which says that Worm.Win32.NetBooster is detected on my machine. Click Yes to remove it etc. etc.

4) Sometimes happen that my browser opens it automatically to some pages. Ebay or email pages. But i do not actually type any User or Pass. Just close it.


Somebody knows how to fix the problem please? I also have an Avast antivirus, but it does not work

Thanks for your help

alessaless

- HJ log attached -

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27: VIRUS ALERT!, on 08/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Novell\XTAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
d:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\WINDOWS\system32\ThpSrv.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Novell\ZENworks\wm.exe
d:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
d:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\00THotkey.exe
C:\WINDOWS\system32\thpsrv.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\T-Online\T-Online Internationaler Zugang\downloader\ipccheck.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\dpmw32.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\McAfee\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINDOWS\system32\rundll32.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Programme\Hardcopy\hardcopy.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
D:\Program Files\Mozilla Firefox\firefox.exe
d:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wm ... Ojg5&lid=2
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\secpol.exe,
O3 - Toolbar: olnmraew - {32FD8D0E-71BE-457D-A318-DD8AB6709DE7} - C:\WINDOWS\olnmraew.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [ThpSrv] C:\WINDOWS\system32\thpsrv /logon
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TOSDCR] TOSDCR.EXE
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [iPCCheck] "C:\Program Files\T-Online\T-Online Internationaler Zugang\downloader\ipccheck.exe" /startup
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\system32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [f4df2166] rundll32.exe "C:\WINDOWS\system32\nfxktlbo.dll",b
O4 - HKLM\..\Run: [avast!] d:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Active Desktop Calendar] D:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-18 Startup: Hardcopy.LNK = C:\Programme\Hardcopy\hardcopy.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: Verknüpfung mit netzsim.lnk = C:\Programme\netzsim\programm\alle\tools\netzsim.cmd (User 'SYSTEM')
O4 - .DEFAULT Startup: Hardcopy.LNK = C:\Programme\Hardcopy\hardcopy.exe (User 'Default user')
O4 - .DEFAULT Startup: Verknüpfung mit netzsim.lnk = C:\Programme\netzsim\programm\alle\tools\netzsim.cmd (User 'Default user')
O4 - .DEFAULT User Startup: Hardcopy.LNK = C:\Programme\Hardcopy\hardcopy.exe (User 'Default user')
O4 - .DEFAULT User Startup: Verknüpfung mit netzsim.lnk = C:\Programme\netzsim\programm\alle\tools\netzsim.cmd (User 'Default user')
O4 - Startup: Hardcopy.LNK = C:\Programme\Hardcopy\hardcopy.exe
O4 - Startup: Verknüpfung mit netzsim.lnk = C:\Programme\netzsim\programm\alle\tools\netzsim.cmd
O4 - Global Startup: Bluetooth Manager.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://L:\OFFICE~1\FILES\PFILES\MSOFFICE\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 0660210250
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ul.de.centrotherm.org
O17 - HKLM\Software\..\Telephony: DomainName = ul.de.centrotherm.org
O17 - HKLM\System\CCS\Services\Tcpip\..\{E8EF8AED-0280-4BAC-A91E-934036E7A727}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ul.de.centrotherm.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = centrotherm.org,ul.de.centrotherm.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ul.de.centrotherm.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = centrotherm.org,ul.de.centrotherm.org
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = ul.de.centrotherm.org
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = centrotherm.org,ul.de.centrotherm.org
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = centrotherm.org,ul.de.centrotherm.org
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: caclgv.dll
O21 - SSODL: lfstbwvd - {259D0995-EA62-4AB7-946F-C5DF00B96C1E} - (no file)
O21 - SSODL: qmafxprs - {9E2EF537-FD7E-448C-9F88-1343F26CB78A} - C:\WINDOWS\qmafxprs.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - McAfee, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Novell ZENworks-Fernverwaltungsagent (Remote Management Agent) - Novell, Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - d:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - d:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: TOSHIBA Festplattenschutz (Thpsrv) - TOSHIBA Corporation - C:\WINDOWS\system32\ThpSrv.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe
O23 - Service: Arbeitsstations-Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

--
End of file - 13306 bytes
alessaless
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Posts: 1
Joined: October 8th, 2008, 5:31 am
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Re: Help with Malware removal - HJ log and comments attached -

Unread postby Shaba » October 9th, 2008, 3:41 am

Hi alessaless

Does McAfee work properly and is up-to-date? If so, please uninstall avast!

After that:

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

Post:

- a fresh HijackThis log
- sdfix report
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Shaba
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Re: Help with Malware removal - HJ log and comments attached -

Unread postby Shaba » October 14th, 2008, 8:40 am

Due to Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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Shaba
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