Dnswebpage and Dryhomepage

[Gazzaman]

Hi

My PC has been hijacked by two rogue anti-virus sites. When I first load IE, navigation tries to load dryhomepage.com. I have blocked this website using McAfee banned sites facility. While I am browsing, dnswebpage.com tries to load. I have also blocked this site using McAfee but response is now poor as a result. I have tried the Microsoft Malicious Software Removal Tool to no affect. I also have Spybot S&D loaded but this fails to recognise the sites above. I have set S&D to prevent the changing of my Internet Homepage which is being attempted every time I load IE. HijackThis log as follows:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:22:00, on 04/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\KService\KService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BT Auto Backup\VaultClientSRV.exe
C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\BT Auto Backup\VaultClientTray.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {D46BEAA4-A304-40B3-A9DA-EC7F7F501F25} - C:\Program Files\Applications\iebt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Internet Service - {38BF827A-D7C5-46E1-A9A2-47B1B5BB5438} - C:\Program Files\Applications\iebr.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TrayStartup] C:\Program Files\BT Auto Backup\VaultClientTray.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\HOMERunner.exe" -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe -all
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crl ... crlocx.ocx
O20 - Winlogon Notify: cmdbak - C:\WINDOWS\system\cmdbak.dll (file missing)
O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)
O22 - SharedTaskScheduler: ceroxylon - {c96395b8-ab09-46a4-b539-7ddf6e061808} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: BT Auto Backup Service (VaultClientSRV) - BT - C:\Program Files\BT Auto Backup\VaultClientSRV.exe
O23 - Service: uninitialized (VaultClientUpgrade) - BT - C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe

--
End of file - 10719 bytes

[mz30]

Hi Gazzaman

I'm Mz30
I will be helping you with your malware issue's.
I am currently reviewing your hjt log and will post back soon with instructions.
As I am still in training, everything that I post to you, must be checked by an Admin or Moderator. Therefore there could be a delay between posts, but it shouldn't be too long.



The fixes i post, are for fixing your issues only and by no means should be used on another computer.
Continue to respond to this thread until I give you the All Clean,as even if you appear clean the chances are you are not.
Please bookmark or favourite this page. In case you need it as reference.
Please remember that all the staff here are volunteers and help in our free time and you will sometimes have to wait for a reply.

Important
Please do not attempt to remove anything or fix anything unless i ask,This includes running any sort of anti-virus/spyware programs as they may make thing's harder to remove.

[mz30]

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.
• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard ready for posting back on the forum).
• Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

[Gazzaman]

OK. All done. Thanks.

SDFix Lof first.



SDFix: Version 1.212
Run by Gary Crawford on 05/08/2008 at 08:41

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\Documents and Settings\All Users\Desktop\Antivirus Scan.url - Deleted
C:\Documents and Settings\All Users\Desktop\Online Spyware Test.url - Deleted
C:\Documents and Settings\Gary Crawford\My Documents\My Documents.url - Deleted
C:\Documents and Settings\Gary Crawford\My Documents\My Music\My Music.url - Deleted
C:\Documents and Settings\Gary Crawford\My Documents\My Pictures\My Pictures.url - Deleted
C:\Documents and Settings\Gary Crawford\My Documents\My Videos\My Video.url - Deleted
C:\Program Files\Applications\iebr.dll - Deleted
C:\Program Files\Applications\iebt.dll - Deleted
C:\Program Files\Applications\iebtm.exe - Deleted
C:\Program Files\Applications\iebtmm.exe - Deleted
C:\Program Files\Applications\iebtu.exe - Deleted
C:\Program Files\Applications\iebu.exe - Deleted
C:\Program Files\Applications\myd.ico - Deleted
C:\Program Files\Applications\mym.ico - Deleted
C:\Program Files\Applications\myp.ico - Deleted
C:\Program Files\Applications\myv.ico - Deleted
C:\Program Files\Applications\ot.ico - Deleted
C:\Program Files\Applications\ts.ico - Deleted
C:\Program Files\Applications\wcm.exe - Deleted
C:\Program Files\Applications\wcs.exe - Deleted
C:\Program Files\Applications\wcu.exe - Deleted
C:\WINDOWS\system32\nvrsul32.dll - Deleted



Folder C:\Program Files\Applications - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-08-05 09:05:56
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg]
"s1"=dword:2df9c43f
"s2"=dword:110480d0
"h0"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"h0"=dword:00000000
"khjeh"=hex:20,ac,9b,a0,a4,b4,b5,cc,17,c2,c6,f4,ab,2e,5c,5c,39,ae,f3,10,9b,..

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"khjeh"=hex:aa,d0,74,cd,ac,5e,90,22,4a,43,aa,21,7a,92,34,54,3d,db,cc,5e,de,..

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:a1,3f,3f,f5,ee,1a,92,d6,34,2d,ea,b8,2d,f4,dd,27,4b,51,be,84,73,..
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4]
"h0"=dword:00000000
"khjeh"=hex:20,ac,9b,a0,a4,b4,b5,cc,17,c2,c6,f4,ab,2e,5c,5c,39,ae,f3,10,9b,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001]
"khjeh"=hex:aa,d0,74,cd,ac,5e,90,22,4a,43,aa,21,7a,92,34,54,3d,db,cc,5e,de,..

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40]
"khjeh"=hex:a1,3f,3f,f5,ee,1a,92,d6,34,2d,ea,b8,2d,f4,dd,27,4b,51,be,84,73,..

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe"="C:\\Program Files\\IVT Corporation\\BlueSoleil\\BlueSoleil.exe:*:Enabled:BlueSoleil"
"C:\\Program Files\\Yahoo!\\Messenger\\ypager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\ypager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE"="C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE:*:Enabled:Internet Explorer"
"C:\\WINDOWS\\kdx\\KHost.exe"="C:\\WINDOWS\\kdx\\KHost.exe:*:Enabled:Delivery Manager"
"C:\\Program Files\\KService\\KService.exe"="C:\\Program Files\\KService\\KService.exe:*:Enabled:Delivery Manager Service"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Sports Interactive\\Football Manager 2008\\fm.exe"="C:\\Program Files\\Sports Interactive\\Football Manager 2008\\fm.exe:*:Enabled:Football Manager 2008"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 28 Jan 2008 1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 28 Jan 2008 5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 28 Jan 2008 2,097,488 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Sun 1 May 2005 374,335 A.SH. --- "C:\WINDOWS\system\kabdmc.bak1"
Fri 1 Apr 2005 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Fri 1 Apr 2005 401 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv14.bak"
Thu 10 Apr 2008 20,487 A.SHR --- "C:\Program Files\McAfee\MQC\MRU.bak"
Thu 10 Apr 2008 265 A.SHR --- "C:\Program Files\McAfee\MQC\qcconf.bak"
Fri 9 Feb 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Tue 22 Jul 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\fd0264849c01086f3c6b505dc02dbd44\BIT11F.tmp"
Fri 6 May 2005 35,840 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL0021.tmp"
Wed 20 Jul 2005 31,232 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL0132.tmp"
Sat 26 Nov 2005 30,720 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL0378.tmp"
Wed 20 Jul 2005 32,768 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL0770.tmp"
Sat 26 Nov 2005 32,768 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL1029.tmp"
Sat 26 Nov 2005 26,112 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL1346.tmp"
Fri 6 May 2005 35,840 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL1389.tmp"
Sat 26 Nov 2005 30,208 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL1692.tmp"
Fri 6 May 2005 35,840 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL1837.tmp"
Fri 6 May 2005 34,304 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL2080.tmp"
Sat 26 Nov 2005 30,208 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL2252.tmp"
Sat 26 Nov 2005 31,744 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL2373.tmp"
Sat 26 Nov 2005 29,696 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL2403.tmp"
Sat 26 Nov 2005 29,696 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL2503.tmp"
Sat 26 Nov 2005 31,744 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL2566.tmp"
Sat 26 Nov 2005 25,088 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL2926.tmp"
Sat 26 Nov 2005 28,672 ...H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Microsoft\Word\~WRL3041.tmp"
Fri 1 Apr 2005 4,348 ...H. --- "C:\Documents and Settings\Abbie Crawford\My Documents\My Music\License Backup\drmv1key.bak"
Wed 27 Apr 2005 401 A..H. --- "C:\Documents and Settings\Abbie Crawford\My Documents\My Music\License Backup\drmv1lic.bak"
Fri 1 Apr 2005 312 ...H. --- "C:\Documents and Settings\Abbie Crawford\My Documents\My Music\License Backup\drmv2key.bak"
Wed 27 Apr 2005 1,536 A..H. --- "C:\Documents and Settings\Abbie Crawford\My Documents\My Music\License Backup\drmv2lic.bak"
Sun 17 Jul 2005 19,968 ...H. --- "C:\Documents and Settings\Gary Crawford\Application Data\Microsoft\Word\~WRL0004.tmp"
Mon 25 Jun 2007 8 A..H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Mon 25 Jun 2007 8 A..H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Mon 25 Jun 2007 8 A..H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Mon 25 Jun 2007 8 A..H. --- "C:\Documents and Settings\Abbie Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"
Fri 25 Mar 2005 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch2\lock.tmp"
Thu 31 Mar 2005 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch3\lock.tmp"
Sat 10 Sep 2005 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch5\lock.tmp"
Sat 7 Jul 2007 8 A..H. --- "C:\Documents and Settings\Daniel Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Sat 7 Jul 2007 8 A..H. --- "C:\Documents and Settings\Daniel Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Sat 7 Jul 2007 8 A..H. --- "C:\Documents and Settings\Daniel Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Sat 7 Jul 2007 8 A..H. --- "C:\Documents and Settings\Daniel Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"
Tue 5 Jun 2007 8 A..H. --- "C:\Documents and Settings\Gary Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Tue 5 Jun 2007 8 A..H. --- "C:\Documents and Settings\Gary Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Tue 5 Jun 2007 8 A..H. --- "C:\Documents and Settings\Gary Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Tue 5 Jun 2007 8 A..H. --- "C:\Documents and Settings\Gary Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"
Thu 14 Jun 2007 8 A..H. --- "C:\Documents and Settings\Sandra Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Thu 14 Jun 2007 8 A..H. --- "C:\Documents and Settings\Sandra Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Thu 14 Jun 2007 8 A..H. --- "C:\Documents and Settings\Sandra Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Fri 15 Jun 2007 8 A..H. --- "C:\Documents and Settings\Sandra Crawford\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"

Finished!

**************************************

And now the HijackThis Log



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:17:23, on 05/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\KService\KService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BT Auto Backup\VaultClientSRV.exe
C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\BT Auto Backup\VaultClientTray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TrayStartup] C:\Program Files\BT Auto Backup\VaultClientTray.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\HOMERunner.exe" -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe -all
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crl ... crlocx.ocx
O20 - Winlogon Notify: cmdbak - C:\WINDOWS\system\cmdbak.dll (file missing)
O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)
O22 - SharedTaskScheduler: ceroxylon - {c96395b8-ab09-46a4-b539-7ddf6e061808} - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: BT Auto Backup Service (VaultClientSRV) - BT - C:\Program Files\BT Auto Backup\VaultClientSRV.exe
O23 - Service: uninitialized (VaultClientUpgrade) - BT - C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe

--
End of file - 10374 bytes

[mz30]

Disable Spybot's TeaTimer. This is a two step process.

Spybot S&D's tea timer normally provides real-time protection from spyware, however it may interfere with what we need to do. We will disable it until the machine is clean when it can be re-enabled.

First step:

• Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
• If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
• If you have Version 1.4, Click on Exit Spybot S&D Resident

Second step, For Either Version :

• Open Spybot S&D
• Click Mode, choose Advanced Mode
• Go To the bottom of the Vertical Panel on the Left, Click Tools
• then, also in left panel, click Resident shows a red/white shield.
• If your firewall raises a question, say OK
• In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
• OK any prompts.
• Use File, Exit to terminate Spybot
• Reboot your machine for the changes to take effect.

Don't forget to re-enable it, when your computer is clean.

-----------------------------------------------------

Download and Run OTMoveIt2

Download OTMoveIt2 by Old Timer and save it to your Desktop.

• Double-click OTMoveIt2.exe. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Copy the lines in the codebox below.

Code: Select all

C:\WINDOWS\system32\req.dll
C:\WINDOWS\system\cmdbak.dll

• Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.
• Close OTMoveIt2

----------------------------------------------

Upload a File to Jotti
Please visit http://virusscan.jotti.org/

Copy/paste this file and path into the white box at the top:

C:\WINDOWS\SoftwareDistribution\Download\fd0264849c01086f3c6b505dc02dbd44\BIT11F.tmp

Press Submit - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.

-----------------------------------------------------

Open up Hijackthis.
Click on do a system scan only.
Place a checkmark next to these lines(if still present).

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O20 - Winlogon Notify: cmdbak - C:\WINDOWS\system\cmdbak.dll (file missing)
O20 - Winlogon Notify: req - C:\WINDOWS\system32\req.dll (file missing)
O22 - SharedTaskScheduler: ceroxylon - {c96395b8-ab09-46a4-b539-7ddf6e061808} - (no file)


Then close all windows except Hijackthis and click Fix Checked
Close HijackThis.

----------------------------------------------

1. Please download Malwarebytes' Anti-Malware and save it to a convenient location.
2. Double click on mbam-setup.exe to install it.
3. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
   Update Malwarebytes' Anti-Malware
   Launch Malwarebytes' Anti-Malware
4. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
5. Select the Scanner tab. Click on Perform full scan, then click on Scan.
6. Leave the default options as it is and click on Start Scan.
7. When done, you will be prompted. Click OK, then click on Show Results.
8. Checked (ticked) all items and click on Remove Selected.
9. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.

In your next reply please post

• OTmoveit log
• results from jotti
• Malwarebytes log
• a fresh hjt log run after all of the above

[Gazzaman]

I have to say that I am very impressed with the help received so far. The two rogue webpages stopped reloading after the first set of instructions but I can see from the logs below that I am not clean yet.

OTmoveit Log

MoveIt LOG

File/Folder c:\WINDOWS\system32\req.dll not found.
File/Folder c:\WINDOWS\system32\cmdbak.dll not found.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 08062008_182209

Jotti Results

Jotti Log

The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file

Malwarebytes Log

Malwarebytes' Anti-Malware 1.24
Database version: 1029
Windows 5.1.2600 Service Pack 2

22:24:20 06/08/2008
mbam-log-8-6-2008 (22-24-19).txt

Scan type: Full Scan (C:\|)
Objects scanned: 160295
Time elapsed: 1 hour(s), 45 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d46beaa4-a304-40b3-a9da-ec7f7f501f25} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Screensavers.com (Adware.Comet) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{38bf827a-d7c5-46e1-a9a2-47b1b5bb5438} (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

HijactThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:26:17, on 06/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\KService\KService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BT Auto Backup\VaultClientSRV.exe
C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\BT Auto Backup\VaultClientTray.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TrayStartup] C:\Program Files\BT Auto Backup\VaultClientTray.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME\HOMERunner.exe" -s
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe -all
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crl ... crlocx.ocx
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: BT Auto Backup Service (VaultClientSRV) - BT - C:\Program Files\BT Auto Backup\VaultClientSRV.exe
O23 - Service: uninitialized (VaultClientUpgrade) - BT - C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe

--
End of file - 9825 bytes

[mz30]

Hi gazzaman,
Well done in following my instructions so far,just a couple of more checks and we should be done.

Download the latest version of Java Runtime Environment(JRE), and install it to your computer. It is the 5th one down on the page, called Java Runtime Environment (JRE) 6 Update 7
Select Windows, multi-language.
Download it, choose save, and save it to your desktop.Then doubleclick it, and it will install the newest version of Java for you to use.
-----------------------------------------------------

• Please go to Kaspersky website and perform an online antivirus scan.
• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  Spyware, Adware, Dialers, and other potentially dangerous programs
  Archives
  Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

[Gazzaman]

OK all done and I have attached the Kaspersky online scan report as a .txt file as it was wordwrapping when I previewed the reply.

Kaspersky Online Scan Report.txt

[mz30]

CCleaner Slim

• Please download and install CCleaner Slim.
• Once installed, double click on the desktop shortcut created.
• On the Windows tab, leave the default options alone.
• On the Applications tab, check (tick) all the boxes except Saved Form Information. This will remove all your saved passwords if you leave this box checked.
• Click on the Run Cleaner button at the bottom right hand corner.
• Close CCleaner.

-------------------------------------------------

• Double-click OTMoveIt2.exe. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Copy the lines in the codebox below.

Code: Select all

C:\WINDOWS\system32\drivers\etc\hosts.20080221-033250.backup

• Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Click the red Moveit! button.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.
• Close OTMoveIt2

-------------------------------------------------

Download BlueTack's HOSTS Manager here, using Internet Explorer (Firefox won't work):
http://www.bluetack.co.uk/forums/index.php?act=dscript&CODE=showdetails&f_id=5
A short distance down the page in the center, click on the Download button.
Agree to the license.
On the next page, to the right side of where it says Download Estimates, right click on the underlined word "Hosts Manager" choose "Save Target As" and download the installer Hosts20setup.exe to your desktop.
Double click the Installer on your desktop and let it Install the Hosts Manager

After the installation is complete, click on the Hosts Manager icon on your desktop. (You can delete the other Hosts Switch icon from your desktop).
In the left pane click Restore. Click OK.This will restore the original Microsoft HOSTS.

In your next reply please post

Otmoveit log
A fresh hijack this log

[Gazzaman]

Hi

OTMoveIt Log

C:\WINDOWS\system32\drivers\etc\hosts.20080221-033250.backup moved successfully.
File/Folder not found.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 08092008_100514

HijackThis Log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:00, on 09/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\KService\KService.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\BT Auto Backup\VaultClientSRV.exe
C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Bluetack\BissHosts\BissHosts.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {D46BEAA4-A304-40B3-A9DA-EC7F7F501F25} - (no file)
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crl ... crlocx.ocx
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: BT Auto Backup Service (VaultClientSRV) - BT - C:\Program Files\BT Auto Backup\VaultClientSRV.exe
O23 - Service: uninitialized (VaultClientUpgrade) - BT - C:\Program Files\BT Auto Backup\VaultClientUpgrade.exe

--
End of file - 9490 bytes

[mz30]

Update Java Runtime

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 7.

• Go to http://java.sun.com/javase/downloads/index.jsp
  
• Go to Java Runtime Environment (JRE) 6 Update 7 and click on Download button.
• In Platform box choose Windows.
• Check the box to Accept License Agreement and click Continue.
• Click on Windows Offline Installation, click on the link under it which says "jre-6u7-windows-i586-p.exe" and save the downloaded file to your desktop.
• Go to Start => Control Panel => Add or Remove Programs
• Uninstall all old versions of Java (Java 3 Runtime Environment, JRE or JSE)
• Install the new version by running the newly-downloaded file with the java icon which will be at your desktop, and follow the on-screen instructions.
• Reboot your computer

Let's clear out the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately.

• Double-click OTMoveIt2.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Congratulations you are clean!
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore. - You should disable and re-enable system restore to make sure there are no infected files found in a restore point.

1. Right click on My Computer and select Properties.
2. Select the System Restore tab.
3. Check (tick) Turn off system restore on all drives box.
4. Click OK.
5. Restart your computer.

After restarting your computer, follow these steps:

1. Right click on My Computer and select Properties.
2. Select the System Restore tab.
3. Uncheck (untick) Turn off system restore on all drives box.
4. Click OK.
5. Restart your computer.

Note: Do this only ONCE, don't flush it regularly.

Re-enable system restore with instructions from tutorial above.

Here are some free programs I recommend that could help you improve your computer's security.


Spybot Search and Destroy 1.5.2
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here

Install SpyWare Blaster 4.0
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Happy safe surfing!

[Gazzaman]

Brilliant !!!

Thanks for your help.

[mz30]

Your very welcome.

[askey127]

Gazzaman, this topic is now closed.

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