I need professional once over

[roadhawg]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:42:20 PM, on 7/31/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\ICWM\Printer\RDIConverterService.exe
C:\WINDOWS\system32\locator.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Downloads\hijackthis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NSRKey] C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00191E43-49C2-48E2-A548-8F702D75622A} - https://conference.oracle.com/imtapp/re ... nsload.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {210D0CBC-8B17-48D1-B294-1A338DD2EB3A} (VatCtrl Class) - http://192.168.2.7/VatDec.cab
O16 - DPF: {2202D225-22C1-4B8C-A4B8-6A7E7B7E1524} (ICWMInstallObj Class) - https://pillardata.on.intercall.com/con ... nstall.cab
O16 - DPF: {2DAD3559-2923-4935-AD49-B673D2539944} (IASRunner Class) - https://www-307.ibm.com/pc/support/acce ... /AcpIR.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 5100413812
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2625024625
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pillardata.webex.com/client/T25 ... eatgpc.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{346EA957-7A70-46EB-9E9A-594013FF80AF}: NameServer = 198.6.100.98,198.6.100.25
O17 - HKLM\System\CS1\Services\Tcpip\..\{346EA957-7A70-46EB-9E9A-594013FF80AF}: NameServer = 198.6.100.98,198.6.100.25
O17 - HKLM\System\CS4\Services\Tcpip\..\{346EA957-7A70-46EB-9E9A-594013FF80AF}: NameServer = 198.6.100.98,198.6.100.25
O17 - HKLM\System\CS5\Services\Tcpip\..\{346EA957-7A70-46EB-9E9A-594013FF80AF}: NameServer = 198.6.100.98,198.6.100.25
O17 - HKLM\System\CS6\Services\Tcpip\..\{346EA957-7A70-46EB-9E9A-594013FF80AF}: NameServer = 198.6.100.98,198.6.100.25
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: RDI Document Conversion Helper (RDIConverterPrintHelper) - Web Meeting - C:\Program Files\Common Files\ICWM\Printer\RDIConverterService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

--
End of file - 10977 bytes

Thanks,

joe

[Scotty]

Hi! Welcome to the forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.

Alos, please describe any problems you are having.

[roadhawg]

Hello Scotty,

Thank you for taking a look at this for me. I believe that I have successfully cleaned up my system but I wanted a more professional opinion.

Joe

3D Windows XP Screen Saver
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
AppCore
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Demo - Crowd (v1.4)
ATI Demo - Double Cross (v1.4)
ATI Demo - Subsurface Scattering (v1.4)
ATI Demo - The Assassin (v1.0)
ATI Demo - Toy Shop (v1.2)
ATI Display Driver
ATI Parental Control & Encoder
ATI Problem Report Wizard
ATITool Overclocking Utility
Backup
BlackBerry Desktop Software 4.2.1
BlackBerry Desktop Software 4.2.1
Calculator Powertoy for Windows XP
ccCommon
CCleaner (remove only)
CheckIt Diagnostics
Copy Utility
Creative Audio Console
DAO
EPSON Copy Utility
EPSON Photo Print
EPSON Print CD
EPSON Printer Software
EPSON Smart Panel
EPSON SP R200 Reference Guide
EPSON TWAIN 5
EPSON Web-To-Page
FileAlyzer
Free Games Offer, Desktop Shortcut
GearDrvs
Google Earth
HDView for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Player 11 (KB939683)
Image Resizer Powertoy for Windows XP
InterCall Web Meeting
Java 2 Runtime Environment, SE v1.4.2_16
Java(TM) 6 Update 5
Java(TM) SE Runtime Environment 6
Kyodai Mahjongg 2006 v1.42
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft DirectX SDK (August 2006)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office FrontPage 2003
Microsoft Office Professional Edition 2003
Microsoft Office Visio Professional 2003
Microsoft Plus! for Windows XP
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
MSXML 6.0 Parser (KB933579)
NetAlyzer 0.3
Network Stumbler 0.4.0 (remove only)
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
OfficeFX
Oracle Web Conferencing Console
PerformanceTest v6.0
PowerDVD
QuickTime
RadarSync Engine (remove only)
RealPlayer
Realtek High Definition Audio Driver
RegAlyzer
RunAlyzer
ScanToWeb
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
SilverFast TWAIN
Skype add-on for IE
SPBBC 32bit
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy
Spyware Doctor 5.5
Stock Trading Robot v2.00
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
SymNet
Terminal Services Web Client
Timershot Powertoy for Windows XP
TitanTV Client components for ATI
Uniblue RegistryBooster 2
Uniblue System Tweaker
Update for Windows XP (KB951978)
WebEx
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
WinRAR archiver
XML Notepad 2007
Xvid 1.1.3 final uninstall
Yahoo! Install Manager
Yahoo! Widgets

[Scotty]

Hi

Delete the older versions of Java and download the newest.
Please follow these steps to remove older version Java components.

1. Close any programmes you may have running, ESPECIALLY your web browser
2. Click Start > Control Panel.
3. Click Add/Remove Programs.
4. Check any item with Java Runtime Environment (JRE or J2SE) in the name.
5. Click the Remove or Change/Remove button.
6. Repeat as many times as necessary to remove all versions of Java.
7. Reboot your computer once all Java components are removed.

Then download the latest version of Java Runtime Environment (JRE) (5th one down the list), which is JRE6u7, and click Yes at the page warning. Under "Platform" select Windows, then check the box to accept the Licence Agreement. Click Yes at the second page warning before downloading the Offline file.
To avoid using the Sun Download manager just click on the link below Windows Offline Installation which says jre-6u7-windows-i586-p.exe.


Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location.
• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
• Post that log back here with a new HijackThis log.

[random/random]

Due to lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.