Crytical system warning. Your system is probably infected with the latest version of spyware, Cyberlog X. Type: spyware Risk: High Affected systems: XP, 2000 etc.
Each time the pop up appeared he clicked cancel but it keeps reappearing and more frequently as time goes on. In the last 24 hours his desk top keeps getting rearranged, his homepage keeps getting changed to nonsense, we cannot access any websites to download spyware removal tools, and even tho i have saved Hijack This (recommended) onto a flash drive, his computer will not even install it. Windows firewall and protection is on, but updates will not stay on or work. Basically he has a brand new computer that is now completely useless. I cant understand how this has happened, we have had 2 computers between us over the past 4 years and have never had a problem because we are carefull. Im worried about this icon that was already installed on the computer, i believe this has caused the problem. I cannot contact Cube247 until next week about it and not sure whether they will repair it.
Hope you can help me.
Please can you help