Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
1. If you don't know,
stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe----------------------------------------------------------------------------------------
If you have access to a USB/Flash drive, or a CD burner on working machine, then please do the following.
Another alternative is to use system restore on the infected machine to return i to a point where it has internet access.
Click here to download
HJTinstall.exe- Save HJTinstall.exe to your desktop.
- Double click on the HJTinstall.exe icon on your desktop.
- By default it will install to C:\Program Files\Trend Micro\Hijack This.
- Click I accept
- Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
- Click Save to save the log file and then the log will open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.