Constant pop ups including fake windows spyware for SWS

[AndrewD]

Dear all,

I would be very grateful for any help.

I use AVG antivirus and this has just started happening and its extremely annoying.

I should point out that whilst I use computers regularly I have never used boards such as this before.

With immense gratitude for any help I have pasted the log from Hijack this below....



Andrew D


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:13:19, on 19/07/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Kontiki\KHost.exe
C:\Users\Andrew\AppData\Local\aztng.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKCU\..\Run: [aztng] c:\users\andrew\appdata\local\aztng.exe aztng
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

--
End of file - 5745 bytes

[MikeSwim07]

Hello, and to the Malware Removal forums.
My name is Michael I'll be glad to help you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happen.

Please be patient and I'd be grateful if you would note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

Please note: All of my posts need to be checked by a teacher, so please be patient while I attempt to remove your malware.

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

• Start HijackThis
• Click on the Config button
• Click on the Misc Tools button
• Click on the Open Uninstall Manager button.
• Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop.

Please post this log on your next reply.

Thanks, Michael

[AndrewD]

Michael,

Many thanks for replying. I am very grateful for your help.

When i first googled the query I saw some of the threads so I'll follow as long as you can help.

Please see the uninstall list below.

Kind regards,

Andrew

Adobe AIR
Adobe AIR
Adobe Flash Player ActiveX
Adobe Media Player
Adobe Media Player
Adobe Reader 8.1.2
Apple Mobile Device Support
Apple Software Update
AVG Free 8.0
BBC iPlayer Download Manager
CCScore
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
Favorit
fflink
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
HijackThis 2.0.2
iTunes
kgcbaby
kgcbase
kgchday
kgchlwn
kgcinvt
kgckids
kgcmove
kgcvday
Kodak EasyShare software
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
netbrdg
OfotoXMI
OLYMPUS CAMEDIA Master 4.1
Picasa 2
Power2Go 5.0
QuickTime
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
Safari
SFR
SHASTA
skin0001
SKINXSDK
staticcr
Synaptics Pointing Device Driver
tooltips
VPRINTOL
WIRELESS

[MikeSwim07]

Download and Run Navilog1
First disable UAC-User Account Control. (Please remember to re-enable when you are all clean.):

• Go to Start
• Click on Control Panel
• Double click on the User Account icon
• Then click Disable and validate.

Now download Navilog1 by IL-MAFIOSO to your desktop.

• Right-click on navilog1.exe and choose Run as Administrator to install it.
• When the installation is complete, the tool may start automatically.
• If it doesn't start automatically, right-click Navilog1 shortcut on your desktop and choose Run as Administrator.
• Type 1 in the main menu to select Search and press Enter.
• Wait for the scan to finish (It may take a reasonable amount of time)
• Press any key as requested .
• A new document will be produced: fixnavi.txt.
• The report is also saved in the root of the directory: %SystemDrive%\fixnavi.txt. (usually C:\fixnavi.txt)

Please post the log on your next reply.

[AndrewD]

Please see below the navilog report.

Thanks Andrew

Search Navipromo version 3.6.1 began on 21/07/2008 at 20:14:17.14

!!! Warning, this report may include legitimate files/programs !!!
!!! Post this report on the forum you are being helped !!!
!!! Don't continue with removal unless instructed by an authorized helper !!!
Fix running from C:\Program Files\navilog1
Actual User Account : "Andrew"

Updated on 19.07.2008 at 20h00 by IL-MAFIOSO

Microsoft Windows Vista 6.0.6000
Version Internet Explorer : 7.0.6000.16681
Filesystem type : NTFS

Search done in normal mode

*** Searching for installed Software ***


*** Search folders in "C:\Windows" ***


*** Search folders in "C:\Program Files" ***


*** Search folders in "c:\progra~2\micros~1\windows\startm~1\programs" ***


*** Search folders in "c:\progra~2\micros~1\windows\startm~1" ***


*** Search folders in "C:\ProgramData" ***


*** Search folders in "c:\users\andrew\appdata\roaming\micros~1\windows\startm~1\programs" ***


*** Search folders in "C:\Users\Andrew\AppData\Local\virtualstore\Program Files" ***


*** Search folders in "C:\Users\Andrew\AppData\Roaming" ***

*** Search with Catchme-rootkit/stealth malware detector by gmer ***
for more info : http://www.gmer.net

No Navipromo file found


*** Search with GenericNaviSearch ***
!!! Possibility of legitimate files in the result !!!
!!! Must always be checked before manually deleting !!!

* Scan in "C:\Windows\system32" *

* Scan in "C:\Users\Andrew\AppData\Local\Microsoft" *

* Scan in "C:\Users\Andrew\AppData\Local\virtualstore\windows\system32" *

* Scan in "C:\Users\Andrew\AppData\Local" *

Files found :

aztng.exe found !
aztng.dat found !
aztng.bat found !
aztng_nav.dat found !
aztng_navps.dat found !



*** Search files ***



*** Search specific Registry keys ***


*** Complementary Search ***
(Search specific files)

1)Search new Instant Access files :


2)Heuristic Search :

* In "C:\Windows\system32" :


* In "C:\Users\Andrew\AppData\Local\Microsoft" :


* In "C:\Users\Andrew\AppData\Local\virtualstore\windows\system32" :


* In "C:\Users\Andrew\AppData\Local" :

aztng.dat found !
aztng_nav.dat found !
aztng_navps.dat found !

3)Certificates Search :

Egroup certificate found !
Electronic-Group certificate found !
OOO-Favorit certificate found !
Sunny-Day-Design-Ltd certificate not found !

4)Search known files :



*** Search completed on 21/07/2008 at 20:24:58.13 ***

[MikeSwim07]

Run Navilog1
First of all make sure the UAC-User Account Control is turned off.

Right-click on Navilog1 shortcut on your desktop and choose Run as Administrator.

• Type 2 in the next menu and press Enter.
• Follow the instructions and wait.
• The tool will then inform you that it will restart your computer.
• Close all open windows and save personal documents, if open, too.
• If your computer doesn't restart automatically, restart it manually.
• Choose your usual username.
• Wait for the *** Cleaning stage complete! *** message (It may take a reasonable amount of time)
• A new notepad document will be produced.
• Please save the document to your desktop.
• Your desktop will now appear.

Note: In the event you lose your desktop, press CTRL+ALT+Delete to bring up the Task Manager. Then, click on Process tab. Click on File and choose Run Explorer.

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware and save to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to:
  
  Update Malwarebytes' Anti-Malware
  Launch Malwarebytes' Anti-Malware
  
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform Full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
  
  Note:
• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
• Or via the Logs tab when Malwarebytes' Anti-Malware is started.

Please post the Navilog1 log and the MBAM log. Also please post a new Hijackthis log.

[MikeSwim07]

Do you need help?

[AndrewD]

Apologies for the lack of reply.

I've been out for the last couple of nights and started tonight but the malware anti virus scan has taken so long I'm going to bed.

I'll hopefully send everything tomorrow.

Thanks for your help.

Andrew

[AndrewD]

The report is finally finished & I've been woken up by children....

So time to finish the posts.

Thanks again I've copied the reports below.

Andrew

MALWARE ANTIVIRUS REPORT:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:07:49, on 26/07/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Safari\Safari.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

--
End of file - 5535 bytes


NAVILOG REPORT :-

Navipromo Removal version 3.6.1 started on 25/07/2008 at 21:51:24.73

Fix running from C:\Program Files\navilog1
Actual User Account : "Andrew"

Updated on 19.07.2008 at 20h00 by IL-MAFIOSO

Microsoft Windows Vista 6.0.6000
Internet Explorer : 7.0.6000.16681
Filesystem type : NTFS

Automatic removal
with Catchme and GNS results


Cleanning stage done on Reboot


*** fsbl1.txt not found ***
(Check that Catchme found nothing in Search Mode)


*** Deleting with Backups GenericNaviSearch results ***

* Deletion in "C:\Windows\System32" *



* Deletion in "C:\Users\Andrew\AppData\Local\Microsoft" *



* Deletion in "C:\Users\Andrew\AppData\Local\virtualstore\windows\system32" *



* Deletion in "C:\Users\Andrew\AppData\Local" *


aztng.exe found !
Copy aztng.exe done !
aztng.exe deleted !

aztng.dat found !
Copy aztng.dat done !
aztng.dat deleted !

aztng.bat found !
Copy aztng.bat done !
aztng.bat deleted !

aztng_nav.dat found !
Copy aztng_nav.dat done !
aztng_nav.dat deleted !

aztng_navps.dat found !
Copy aztng_navps.dat done !
aztng_navps.dat deleted !



*** Deleting folders in "C:\Windows" ***


*** Deleting folders in "C:\Program Files" ***


*** Deleting folders in "c:\progra~2\micros~1\windows\startm~1\programs" ***


*** Deleting folders in "c:\progra~2\micros~1\windows\startm~1" ***


*** Deleting folders in "C:\ProgramData" ***


*** Deleting folders in c:\users\andrew\appdata\roaming\micros~1\windows\startm~1\programs ***


*** Deleting folders in "C:\Users\Andrew\AppData\Local\virtualstore\Program Files" ***


*** Deleting folders in "C:\Users\Andrew\AppData\Roaming" ***



*** Deleting files ***


*** Deleting temporary files ***

Cleaning of C:\Windows\Temp done !
Cleaning of C:\Users\Andrew\AppData\Local\Temp done !

*** Complementary Search ***
(Search specific files)

1)Deletion with backups new Instant Access files:

2)Heuristic search and deletion with backups :


* In "C:\Windows\system32" *


* In "C:\Users\Andrew\AppData\Local\Microsoft" *


* In "C:\Users\Andrew\AppData\Local\virtualstore\windows\system32" *


* In "C:\Users\Andrew\AppData\Local" *


*** Copy Registry to Safebackup folder ***

Backing up Registry done !

*** Cleaning Registry ***

Registry cleaned


*** Certificates ***

Egroup Certificate deleted !
Electronic-Group Certificate deleted !
OOO-Favorit Certificate deleted !
Sunny-Day-Design-Ltd Certificate not found !


*** Cleaning stage complete on 25/07/2008 at 21:56:15.68 ***


HIJACK THIS NEW REPORT:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:07:49, on 26/07/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Safari\Safari.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.truprint.co.uk/TruprintActivia.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

--
End of file - 5535 bytes

[MikeSwim07]

You accidentally posted a new Hijackthis log instead of the Malware bytes anti malware log.

Open up MBAM > go to the logs tab > click on the log and then click Open.

Please post that log.

[AndrewD]

oops sorry, please see below:-

Malwarebytes' Anti-Malware 1.23
Database version: 993
Windows 6.0.6000

01:01:56 26/07/2008
mbam-log-7-26-2008 (01-01-56).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 120355
Time elapsed: 1 hour(s), 25 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[MikeSwim07]

This is my normal post for when you are clear - which you now are - or seem to be.
Please advise of any problems you still have. If you think you're clean please give one more reply so that I can archive this topic.

Now that you are clean, I have some tips & tricks for you to keep your computer clean and secure. The first few (like removing dangerous tools and Windows Update) have to be done, the others are optional (beginning with Spybot S &D).

It may seem like your system will be too much protected with all these things installed, but a lot of programs aren't running always on the background so don't slow down your computer. Please take a look at the following things:

• Delete Harmful tools
  
  Please locate and delete the following files as they can be harmful if used in the wrong way.
  
  Navilog1
  
  You may delete any logs left on the desktop.
  
  
• Clear Old System Restore Points
  
  • Turn System Restore off
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
    
  • Turn System Restore on
  • On the Desktop, right click on the My Computer icon.
  • Click Properties.
  • Click the System Restore tab.
  • Uncheck *Turn off System Restore*.
  • Click Apply, and then click OK.
  Note: only do this once,and not on a regular basis
  
  
• Set correct settings for files
  
  • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
  • Under Hidden files and folders if necessary select Do not show hidden files and folders.
  • If unchecked please check Hide protected operating system files (Recommended)
  • If necessary check Display content of system folders
  • If necessary Uncheck Hide file extensions for known file types.
  • Click OK
  
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialise and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  
• Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
  This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
  Tutorail for Spybot S & D
  
• Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. You can download it here:
  SpywareBlaster
  
• Install WinPatrol - As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. You can download it from this website:
  WinPatrol
  The developer is a well-known man in the MalWare Removal business. If you really like WinPatrol think about upgrading to the PLUS version. It will give you additional features and you will only have to pay once, for your whole malware-free life.
  
• Install MVPS HOSTS - This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
  For information on how to download and install, please read this tutorial here:
  WinHelp2002
  Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
  
• Use an alternative Internet Browser - Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
  Firefox << Most used, I use this one myself.
  Opera
  
• Bookmark general cleanup links - It could be that your computer is becoming slower and slower. This is not always the cause of malware. Most of the times it's malware when you're computer is suddenly getting slow or doing strange. When the slowdown increases slowly check (so now bookmark) these links for tips & tricks:
  Help! My computer is slow
  Slow Computer? Check here first; it may not be malware
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Stand Up and Be Counted!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints called Malware Complaints.

>> Here << you can see how you can help us.

[Shaba]

AndrewD this topic is now closed.

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