Virtumonde.dll problems

[blastmeh5ty]

Hi. I can't get rid of Virtumonde.dll. Spybot S&D finds it every scan, but removal does not work. It's hitting me with popups and also seems to be blocking out several internet sites (including google search, which is annoying.)
HijackThis log as follows:

Logfile of HijackThis v1.99.1
Scan saved at 8:49:46 PM, on 13/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\zack!\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BM931b8bdc] Rundll32.exe "C:\WINDOWS\system32\dtmvykdg.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: RadClock - Unknown owner - C:\WINDOWS\system32\RadClock.exe

thanks!

[mz30]

Hi
I'm Mz30
I will be helping you with your malware issue's.
I am currently reviewing your hjt log and will post back soon with instructions.
As I am still in training, everything that I post to you, must be checked by an Admin or Moderator. Therefore there could be a delay between posts, but it shouldn't be too long.

• The fixes i post, are for fixing your issues only and by no means should be used on another computer.
• Continue to respond to this thread until I give you the All Clean,as even if you appear clean the chances are you are not.
• Please bookmark or favourite this page. In case you need it as reference.
• Please remember that all the staff here are volunteers and help in our free time and you will sometimes have to wait for a reply.
  
  Important
• Please do not attempt to remove anything or fix anything unless i ask,This includes running any sort of anti-virus/spyware programs as they may make thing's harder to remove.

[mz30]

RENAME HIJACKTHIS

There is some infection hiding in your log.

Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to: C:\Program Files\HijackThis\HijackThis.exe

Right-click on HijackThis.exe & select Rename to scanner.exe and post back a new Hijackthis log.


Download and Run Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to:
  
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply.
• If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

[blastmeh5ty]

Hi. Thanks for the reply.
Unfortunately I've been disobeying guidlines and continuing to screw with my computer - having killed this process:
O4 - HKLM\..\Run: [BM931b8bdc] Rundll32.exe "C:\WINDOWS\system32\dtmvykdg.dll",s
my computer now restarts and runs properly with no noticeable evidence of malware.

That being said, here is the Malwarebytes log.
*two caveats: a) it wouldn't connect to any of the three update sites, and b) it's a quick scan. I did a full scan after and found nothing. (and yes, my internet connection was active when I tried to update.)
Malwarebytes' Anti-Malware 1.12
Database version: 722

Scan type: Quick Scan
Objects scanned: 32813
Time elapsed: 6 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\AntiSpywareMaster (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Svconr (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Spcron (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\qgqwjdml.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\zack!\Application Data\Microsoft\Internet Explorer\Quick Launch\AntiSpywareMaster.lnk (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.

(I also renamed HiJackThis.)

[mz30]

Hi,
Could you please post a fresh hijack this log.

[blastmeh5ty]

Logfile of HijackThis v1.99.1
Scan saved at 7:11:11 PM, on 16/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\zack!\Desktop\New Folder\scanner.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: RadClock - Unknown owner - C:\WINDOWS\system32\RadClock.exe

[mz30]

How's the computer running now?

[blastmeh5ty]

No problems so far!

[mz30]

Congratulations you are clean!
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore. - You should disable and re-enable system restore to make sure there are no infected files found in a restore point.

1. Right click on My Computer and select Properties.
2. Select the System Restore tab.
3. Check (tick) Turn off system restore on all drives box.
4. Click OK.
5. Restart your computer.

After restarting your computer, follow these steps:

1. Right click on My Computer and select Properties.
2. Select the System Restore tab.
3. Uncheck (untick) Turn off system restore on all drives box.
4. Click OK.
5. Restart your computer.

Note: Do this only ONCE, don't flush it regularly.

Re-enable system restore with instructions from tutorial above.

Here are some free programs I recommend that could help you improve your computer's security.
(Vista users must ensure that any programs are Vista compatible BEFORE installing)

Spybot Search and Destroy 1.5.2
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here

Install SpyWare Blaster 4.0
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Happy safe surfing!

[Gary R]

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Gary R