Help a lot of problems

[bobbyd1286]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:47:50 PM, on 4/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Documents and Settings\All Users\Application Data\tkncbizm\jadwvybs.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\antiviirus.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\tmp2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [antiviirus] C:\Program Files\antiviirus.exe
O4 - HKLM\..\Run: [e82ac387] rundll32.exe "C:\WINDOWS\system32\woacurxg.dll",b
O4 - HKLM\..\RunOnce: [AAW] "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" "+b1"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSI Configuration] msiconf.exe
O4 - HKCU\..\Run: [apuftusc] C:\WINDOWS\system32\bgdqdute.exe
O4 - HKLM\..\Policies\Explorer\Run: [cmT5SEynFq] C:\Documents and Settings\All Users\Application Data\tkncbizm\jadwvybs.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://locator.cdn.imageservr.com
O15 - Trusted Zone: http://scanner.sysprotect.com
O15 - Trusted Zone: http://*.systemdoctor.com
O15 - Trusted Zone: http://www.winantivirus.com
O15 - Trusted Zone: http://www.winantiviruspro.com
O15 - Trusted Zone: http://download.cdn.winsoftware.com
O15 - Trusted IP range: http://202.67.220.225
O15 - Trusted IP range: http://59.148.220.121
O15 - Trusted IP range: http://62.4.84.53
O15 - Trusted IP range: http://82.98.235.58
O15 - Trusted IP range: http://85.12.25.90
O16 - DPF: {343CE214-9998-4B21-A151-FFE970167297} - http://xscanner.spyshredderscanner.com/ ... ebinst.cab
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLa ... uncher.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O21 - SSODL: ServiceChk - {2b25494b-a112-45f0-8432-54c463fb67bd} - C:\WINDOWS\Installer\{2b25494b-a112-45f0-8432-54c463fb67bd}\ServiceChk.dll
O21 - SSODL: zip - {878d0511-a3ed-479b-bba0-c5c06a84da37} - C:\WINDOWS\Installer\{878d0511-a3ed-479b-bba0-c5c06a84da37}\zip.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

--
End of file - 7849 bytes

[Simon V.]

Hello, and welcome to the forum.

My name is Simon V., and I'll be glad to help you with your computer problems.

Step 1

Please download and install CCleaner.

Open CCleaner. On the Windows tab, leave the default options alone.

• On the Applications tab, check (tick) all the boxes except Saved Form Information. This will remove all your saved passwords if you leave this box checked.
• Click on the Run Cleaner button at the bottom right hand corner.
• When the cleaner has completed, click Tools in the Left Pane.
• Verify that Uninstall is highlighted in color, or click on it.
• In the lower right, click Save to Text File.
• Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
• You can leave the filename as install.txt.
• Click Save, then exit Ccleaner.

Step 2

Print these instructions or copy them to Notepad and save it to your desktop, as you won't be able to access internet in Safe Mode.

Please download SDFix and save it to your desktop.

Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows directory, typically C:\SDFix)

Please reboot into Safe Mode. To do this, go to Start > Turn off Computer, and select Restart. Rapidly tap F8 just before Windows starts to load. In the menu that appears, select Safe Mode (Without Networking)

Log in to your usual account.

Once in Safe Mode, do the following:

Open the extracted SDFix folder and double-click RunThis.bat to start the script.

• Type Y to begin the cleanup process.
• It will remove any trojan services and registry entries that it finds, then prompt you to press any key to reboot; press any key and it will restart the PC.
• When the PC restarts SDFix will run again and complete the removal process then display Finished. Press any key to end the script and load your desktop icons.
• Once the desktop icons load, the SDFix report will open on screen and also save into the SDFix folder as Report.txt (Report.txt will also be copied to clipboard ready for posting back on the forum).

Step 3

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofi ... e-combofix

Post the log from ComboFix (C:\Combofix.txt) when you've accomplished that, along with a new HijackThis log, the SDFix report (C:\SDFix\Report.txt) and the CCleaner Uninstall List (install.txt).

[Simon V.]

Do you still need help?

[bobbyd1286]

no i dont i just finished with everything the other day and didnt have time to post the new logs. but it seemed to help out a lot and my computer is running a lot better. thanks a lot and if you need the new logs or anthing let me know and ill post them for you. thanks again big help

[Simon V.]

no i dont i just finished with everything the other day and didnt have time to post the new logs. but it seemed to help out a lot and my computer is running a lot better. thanks a lot and if you need the new logs or anthing let me know and ill post them for you. thanks again big help

I'm not sure that your computer is completely clean. If you still want to continue, I'd like to see the logfiles created by the programs you ran.

If you want to stopping the cleaning process now and take the risk of still being infected, let me know and this topic will be closed.

[Simon V.]

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal