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Please help with qhosts.apd

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Please help with qhosts.apd

Unread postby bohner68 » January 29th, 2008, 5:25 pm

I received a message from a Windows Messenger IM that has left a Qhosts.apd on my computer. I need some help in removing the file. I ran Hijackthis and here is the log...please help:)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:14:02 PM, on 1/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Novell\XTAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\lkcitdl.exe
C:\WINDOWS\system32\lkads.exe
C:\WINDOWS\system32\lktsrv.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\MSSQL2000\MSSQL\Binn\sqlservr.exe
C:\Program Files\National Instruments\MAX\nimxs.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
C:\WINDOWS\system32\nisvcloc.exe
C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\WINDOWS\system32\svchost.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\WINDOWS\system32\nipalsm.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Streamzap\Remote\zremote.exe
C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevmon.exe
c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\WINDOWS\wkssvc.exe
C:\WINDOWS\system32\spool.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Advanced Registry Optimizer\aro.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://login.live.com/ppsecure/sha1auth.srf?lc=1033
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFree.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFree.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [StreamZap Remote] C:\Program Files\Streamzap\Remote\zremote.exe
O4 - HKLM\..\Run: [niDevMon] C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevmon.exe
O4 - HKLM\..\Run: [Windows Console] wkssvc.exe
O4 - HKLM\..\Run: [Microsoft Update] C:\WINDOWS\system32\spool.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Microsoft Update] C:\WINDOWS\system32\spool.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/ins ... utions.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe
O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments Corporation - C:\WINDOWS\system32\lkads.exe
O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments Corporation - C:\WINDOWS\system32\lktsrv.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: NI Configuration Manager (mxssvr) - National Instruments Corporation - C:\Program Files\National Instruments\MAX\nimxs.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: NI Device Loader (nidevldu) - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments Corporation - C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
O23 - Service: NILM License Manager - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe
O23 - Service: NI PXI Resource Manager (nipxirmu) - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe
O23 - Service: National Instruments Variable Engine (NITaggerService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Novell ZENworks Remote Management Agent (Remote Management Agent) - Novell, Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe
O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

--
End of file - 14860 bytes


THanks
bohner68
Active Member
 
Posts: 3
Joined: January 29th, 2008, 5:18 pm
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Re: Please help with qhosts.apd

Unread postby Katana » February 4th, 2008, 9:01 am

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


Please post a fresh HJT log in your reply.
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Please help with qhosts.apd

Unread postby bohner68 » February 4th, 2008, 3:49 pm

thanks for getting back to me...here is the fresh HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:48:44 PM, on 2/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Novell\XTAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\lkcitdl.exe
C:\WINDOWS\system32\lkads.exe
C:\WINDOWS\system32\lktsrv.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\MSSQL2000\MSSQL\Binn\sqlservr.exe
C:\Program Files\National Instruments\MAX\nimxs.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
C:\WINDOWS\system32\nisvcloc.exe
C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
C:\WINDOWS\system32\svchost.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\WINDOWS\system32\nipalsm.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://login.live.com/ppsecure/sha1auth.srf?lc=1033
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFree.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Freecorder Toolbar - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - C:\Program Files\Freecorder\tbFree.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Notebook Maximizer] C:\Program Files\Notebook Maximizer\maximizer_startup.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [StreamZap Remote] C:\Program Files\Streamzap\Remote\zremote.exe
O4 - HKLM\..\Run: [niDevMon] C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevmon.exe
O4 - HKLM\..\Run: [Windows Console] wkssvc.exe
O4 - HKLM\..\Run: [Microsoft Update] C:\WINDOWS\system32\spool.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Microsoft Update] C:\WINDOWS\system32\spool.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Novell delivered applications - {C1994287-422F-47aa-8E5E-6323E210A125} - C:\Program Files\Novell\ZENworks\AxNalServer.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/ins ... utions.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe
O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments Corporation - C:\WINDOWS\system32\lkads.exe
O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments Corporation - C:\WINDOWS\system32\lktsrv.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: NI Configuration Manager (mxssvr) - National Instruments Corporation - C:\Program Files\National Instruments\MAX\nimxs.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: NI Device Loader (nidevldu) - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments Corporation - C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
O23 - Service: NILM License Manager - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe
O23 - Service: NI PXI Resource Manager (nipxirmu) - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe
O23 - Service: National Instruments Variable Engine (NITaggerService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Novell ZENworks Remote Management Agent (Remote Management Agent) - Novell, Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sentinel Keys Server (SentinelKeysServer) - SafeNet, Inc. - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Keys Server\sntlkeyssrvr.exe
O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe
O23 - Service: Novell XTier Agent Services (XTAgent) - Novell, Inc. - C:\WINDOWS\System32\Novell\XTAgent.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, Inc. - C:\Program Files\Novell\ZENworks\wm.exe

Thanks
bohner68
Active Member
 
Posts: 3
Joined: January 29th, 2008, 5:18 pm

Re: Please help with qhosts.apd

Unread postby Katana » February 4th, 2008, 5:28 pm

I'm afraid I have unpleasant news for you. You have several Very Dangerous infections on this machine.

They allows outsiders COMPLETE access to every keystroke, account, and password you use while on this machine, and complete access to any other data present...
IF this computer has been used for any kind of important data, my best recommendation is to Disconnect from Internet, Re-Format the entire drive and re-install your Operating system and Applications.

We can likely clean the infected files off the computer, and if you wish we will attempt to do so, but we cannot be sure that the infection didn't do something to your system to reduce the system security. In that instance, even after removal of the infection, you could be subject to another attack or takeover as soon as you re-connect to the Internet.

The Decision Whether to ReFormat or Not should be based on:
  • The use of the computer - this is the primary factor in the decision whether to re-format and re-install, or just disinfect.
  • The variety of malware - this influences the decision on whether to re-format and re-install, or just disinfect. IN THIS CASE we have a Backdoor Trojan, the worst kind.
If the Computer has been used for any important data, you are strongly advised to do the following, immediately:
  • Disconnect the infected computer from the internet and from any networked computers until the computer can be cleaned.
  • Back up all important data on the machine. Do not back up any Applications (programs). Those should be re-installed from the original source CDs or websites.
  • If you have ever used this computer for shopping, banking, or any transactions relating to your financial well being:
    Call all of your banks, credit card companies, and financial institutions, informing them that you may be a victim of identity theft, and to put a watch on your accounts or change all your account numbers.
  • From a clean computer, change ALL your online passwords -- for ISP login, email, banks, financial accounts, PayPal, eBay, online companies, and any online forums or groups you belong to.
  • DO NOT change passwords or do any transactions while using the infected computer because the attacker will get the new password and transaction information.
  • Take any other steps you think appropriate for an attempted identity theft.
While you are deciding whether to ReFormat and Re-Install, a useful link is here: http://www.dslreports.com/faq/10063
Please let me know what you decide.
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Please help with qhosts.apd

Unread postby bohner68 » February 4th, 2008, 6:16 pm

This computer is not used for sensitive information and the option to reformat is not realistic at this point. Thus, I would prefer to try to clean the files off the system if possible.

thanks
bohner68
Active Member
 
Posts: 3
Joined: January 29th, 2008, 5:18 pm

Re: Please help with qhosts.apd

Unread postby Katana » February 4th, 2008, 6:24 pm

OK, please run these two tools and then the online scan.

SD Fix

DownloadSDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F5 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum

Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofi ... e-combofix

Post the logs from ComboFix and SDFix when you've accomplished that, along with a new HijackThis log.




Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
Go Here http://www.kaspersky.com/kos/eng/partne ... bscan.html

Read the Requirements and limitations before you click Accept.
Allow the ActiveX download if necessary
Once the database has downloaded, click Next.
Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
Click on "My Computer" and then put the kettle on!
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Finally, please post the Kaspersky log
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Please help with qhosts.apd

Unread postby Gary R » February 12th, 2008, 3:39 pm

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Gary R
User avatar
Gary R
Administrator
Administrator
 
Posts: 25888
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
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