Help! I've been infected

[golf1here]

I.ve been in vected. Can you help me out? Here is my log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:22, on 07-11-26
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\ps2.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\fxsclnt.exe
C:\Program Files\Video Add-on\icthis.exe
C:\Program Files\Video Add-on\isfmntr.exe
C:\Program Files\Video Add-on\icmntr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Video Add-on\isfmm.exe
C:\Program Files\McAfee\MSC\mcshell.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {E8249E69-A809-4544-832F-64EB65747A92} - C:\Program Files\Video Add-on\isfmdl.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\3PSKMBAG\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\3PSKMBAG\ADS_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\ADS_3_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\GA1H79F1\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\PPOST_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\INDEX_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\HC4DCGCS\APARTM~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\HC4DCGCS\THS_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\13CMG078\MAIN_1~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\MRHZ7BGO\1_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\MRHZ7BGO\INDEX_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\E78O5Q02\ARCHIV~
O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Video Add-on\isfmntr.exe
O4 - Startup: Fax Console.lnk = C:\WINDOWS\system32\fxsclnt.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://*.download.microsoft.com
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3483485342
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O22 - SharedTaskScheduler: arsenicism - {075a465d-0af2-4b79-8db3-2fda0fd8d74c} - C:\WINDOWS\system32\ymmzwd.dll
O23 - Service: McAfee Application Installer Cleanup (0142971195678725) (0142971195678725mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\014297~1.EXE (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 10701 bytes
Thank you for any help you can give..
Golf

[gringo_pr]

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please observe the following while we work:
If you don't know, stop and ask! Don't continue, we don't want to start all over again!
Understand that cleaning your computer can sometimes take multiple passes/posts, and it's important to follow the steps in the order that I give them including re-running scans if needed. If you don't follow the instructions in the order I give them or you try something you read in another post you can reinfect this computer again and we will have to start over.
Please reply to this thread, do not start another.
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

As I am still on training, everything that I post to you, must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long.

If you follow these instructions, everything should go smoothly.

we are currently looking at your log now and will be back as soon as possible with your instructions.

Gringo

[gringo_pr]

Hello golf1here

Please download SmitfraudFix (by S!Ri)

Double-click SmitfraudFix.exe.
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm



: upload files to jotti

You seem to have a file I could not find any info on.
I need you to upload it to jotti so we can find out if it is bad.

Please visit http://virusscan.jotti.org/
Click on Browse... and navigate to the following file:
C:\WINDOWS\system32\ymmzwd.dll
Click Open
Please let me know the results.


please send me the results from jotti
and the log from smitfraudfix

Gringo

[golf1here]

Hi Gringo ,

Thanks for your help! went to Jotti's and did what you said but when I click open nothing happens. Then I clicked ubmit and this is what came up.

upload & scan:
Service
Service load: 0% 100%

File: ymmzwd.dll
Status: POSSIBLY INFECTED/MALWARE (Note: this file was only classified as malware by scanners known to generate more false positives than the average scanner. Do not consider these results definately accurate. Also, because of this, results of this scan will not be recorded in the database.)
MD5: 9636e2ce404d4f5d6328c157b16b5475
Packers detected: -
Bit9 reports: File not found

Scanner results
Scan taken on 27 Nov 2007 17:07:37 (GMT)
A-Squared Found nothing
AntiVir Found TR/Zlob.DLL.1
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

Here is the log from the other one :

SmitFraudFix v2.256

Scan done at 8:58:04.25, 07-11-27
Run from C:\Documents and Settings\Compaq_Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\ps2.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\fxsclnt.exe
C:\Program Files\Video Add-on\icthis.exe
C:\Program Files\Video Add-on\isfmntr.exe
C:\Program Files\Video Add-on\icmntr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Video Add-on\isfmm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcvsshld.exe
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Compaq_Owner


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Compaq_Owner\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\COMPAQ~1\FAVORI~1

C:\DOCUME~1\COMPAQ~1\FAVORI~1\Online Security Test.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\Video Add-on\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{075a465d-0af2-4b79-8db3-2fda0fd8d74c}"="arsenicism"

[HKEY_CLASSES_ROOT\CLSID\{075a465d-0af2-4b79-8db3-2fda0fd8d74c}\InProcServer32]
@="C:\WINDOWS\system32\ymmzwd.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{075a465d-0af2-4b79-8db3-2fda0fd8d74c}\InProcServer32]
@="C:\WINDOWS\system32\ymmzwd.dll"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Rustock



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
DNS Server Search Order: 68.189.122.26
DNS Server Search Order: 68.116.46.115
DNS Server Search Order: 68.116.46.70

HKLM\SYSTEM\CCS\Services\Tcpip\..\{5F312151-72A5-4E5E-97AB-102B609433CE}: DhcpNameServer=68.189.122.26 68.116.46.115 68.116.46.70
HKLM\SYSTEM\CS1\Services\Tcpip\..\{5F312151-72A5-4E5E-97AB-102B609433CE}: DhcpNameServer=68.189.122.26 68.116.46.115 68.116.46.70
HKLM\SYSTEM\CS2\Services\Tcpip\..\{5F312151-72A5-4E5E-97AB-102B609433CE}: DhcpNameServer=66.215.64.14 24.205.1.14 24.205.224.36
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=68.189.122.26 68.116.46.115 68.116.46.70
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.189.122.26 68.116.46.115 68.116.46.70
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=66.215.64.14 24.205.1.14 24.205.224.36


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

Thanks again,

Golf

[gringo_pr]

hello golf1here

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

uninstall some programs

click on start
settings
control panel
add remove programs

click on the following programs


ewido anti-spyware


and click on remove

it is very outdated and we will be downloading the new version later

Disable WinPatrol as it may interfere with the fix
- Right Click the 'Scotty Dog' icon in the system tray
- Click Always Run Winpatrol

: disable M$ defender

Please disable Windows Defender Real Time Protection as it may interfere with the fix.
To disable Windows Defender:

• Open Windows Defender
• Click Tools
• Click General Settings
• Scroll down to Real Time Protection Options
• Uncheck Turn on Real Time Protection (recommended)
• Close Windows Defender

Once your log is clean you can re-enable Windows Defender and winpatrol Real Time Protection.


Next, please reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press "Enter".
• Choose your usual account.

Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

in your next reply send me the rapport.txt from smitfraud
and a new log from Hijackthis


gringo

[golf1here]

Hi Gringo,

Here is the results of the cleaning process.

SmitFraudFix v2.256

Scan done at 10:05:47.68, 07-11-28
Run from C:\Documents and Settings\Compaq_Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{075a465d-0af2-4b79-8db3-2fda0fd8d74c}"="arsenicism"

[HKEY_CLASSES_ROOT\CLSID\{075a465d-0af2-4b79-8db3-2fda0fd8d74c}\InProcServer32]
@="C:\WINDOWS\system32\ymmzwd.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{075a465d-0af2-4b79-8db3-2fda0fd8d74c}\InProcServer32]
@="C:\WINDOWS\system32\ymmzwd.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\ymmzwd.dll -> Hoax.Win32.Renos.gen.o
C:\WINDOWS\system32\ymmzwd.dll -> Deleted


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\DOCUME~1\COMPAQ~1\FAVORI~1\Online Security Test.url Deleted
C:\Program Files\Video Add-on\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» DNS



»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

It seems to have worked. If so can I restore my pc back to about a week ago. For some reason now I can't view my faxes. It says my compo=uter doesn't have a default fax viewer.

Thanks again.

Golf

[golf1here]

Sorry here is the hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16, on 07-11-28
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\ps2.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\fxsclnt.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {E8249E69-A809-4544-832F-64EB65747A92} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\3PSKMBAG\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\3PSKMBAG\ADS_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\ADS_3_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\GA1H79F1\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\PPOST_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\INDEX_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\HC4DCGCS\APARTM~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\HC4DCGCS\THS_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\13CMG078\MAIN_1~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\MRHZ7BGO\1_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\MRHZ7BGO\INDEX_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\E78O5Q02\ARCHIV~
O4 - Startup: Fax Console.lnk = C:\WINDOWS\system32\fxsclnt.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://*.download.microsoft.com
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3483485342
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 8887 bytes

[gringo_pr]

Hello golf1here

It seems to have worked. If so can I restore my pc back to about a week ago. For some reason now I can't view my faxes. It says my compo=uter doesn't have a default fax viewer.

you should not use system restore because you can restore the infection back on your computer.

About the problem with the fax I will look into it.

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):

1. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Add or Remove Programs.
3. In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
4. Do the same for each Viewpoint component.

This is the item to fix in HijackThis.

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


if you do remove also do the following

Delete NT Service

We need to Delete NT Service with Hijackthis
Open HiJackThis
Click on the tab "Open the Misc Tools Session"
Click on the Box that says "Delete an NT Service"
Copy and paste the following in that box:


Viewpoint Manager Service


Click OK

Now for the rest


: Remove bad HijackThis entries

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  O2 - BHO: (no name) - {E8249E69-A809-4544-832F-64EB65747A92} - C:\Program Files\Video Add-on\isfmdl.dll (file missing)
  O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
  O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
  
  
  
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.

: Update Java
Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

• Download the latest version of Java(TM) SE Runtime Environment 6u3.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.

AVG Anti-Spyware - 1st Part

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:

• Click the Update icon at the top and under Manual Update click the Start update button.
• The program will either update or inform you that no update was available.
• It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).

Please set up the program as follows:

• Click the Shield icon at the top and under Resident shield is... click active. This should now
  change to inactive.
• Click the Update icon and untick the automatic update option.
• Click on Scanner on the toolbar.
• Click on the Settings tab.
  
  • Under How to act? - make sure that Quarantine is selected.
  • Under How to scan? - All checkboxes should be ticked.
  • Under Possibly unwanted software - All checkboxes should be ticked.
  • Under Reports - Select Do not automatically generate reports.
  • Under What to scan? - Select Scan every file.

Close all open windows.
Do not run a scan yet.


AVG Anti-Spyware - 2nd Part

• Click on Scanner on the toolbar.
• Click on Complete System Scan to start the scan process.
• Let the program scan your computer.
• When the scan has finished, follow the instructions below:
  
  • Make sure that Set all elements to: shows Quarantine
  • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
  • When the program has finished, it will display the message All actions have been applied.
  • Then click the Save Scan Report button.
  • Click the Save Report as button.
  • Save the report to your Desktop.
• Right-click the AVG Tray Icon and select Exit.
• Now copy the report back to this topic.

you can restart Winpatrol and Windows Defender now if you so wish



send me the log from avg
and send me a new log from hijackthis



Gringo

[golf1here]

Hi Gringo,

Done, here are the logs. I still can not view my faxes however. Thanks
Golf

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 08:55 07-11-29

+ Scan result:



C:\System Volume Information\_restore{71CD564C-DFCF-4E26-881D-D113F8018F35}\RP639\A0061450.ini -> Adware.Qworke : Cleaned.
C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@citi.bridgetrack[2].txt -> TrackingCookie.Bridgetrack : Cleaned.
C:\Documents and Settings\Compaq_Owner\Cookies\compaq_owner@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.


::Report end



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:00, on 07-11-29
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\fxsclnt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\3PSKMBAG\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\3PSKMBAG\ADS_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\ADS_3_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\GA1H79F1\ADS_2_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\PPOST_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\K06ARDC9\INDEX_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\HC4DCGCS\APARTM~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\HC4DCGCS\THS_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\13CMG078\MAIN_1~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\MRHZ7BGO\1_1_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\MRHZ7BGO\INDEX_~1.SH! C:\DOCUME~1\COMPAQ~1\LOCALS~1\TEMPOR~1\Content.IE5\E78O5Q02\ARCHIV~
O4 - Startup: Fax Console.lnk = C:\WINDOWS\system32\fxsclnt.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://*.download.microsoft.com
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3483485342
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe

--
End of file - 8581 bytes

[gringo_pr]

hello golf1here

: firewall

I don't see any firewall in your HijackThis log, so i assume you use windows firewall.

WINDOWS FIREWALL
Windows firewall is not recommended. It doesn't block everything that may try to get in, it doesn't block anything at all outbound, and the entire firewall is written to the registry.
Since most malware accesses the registry and can disable the Windows firewall, it's preferable to install one of the suggested firewalls.

FREE FIREWALLS

• Outpost
• Kerio
• Zone Alarm

Tutorial about Firewalls can be found here
You can choose a free firewall from here

This is my general post for when you are all clear from malware - Please advise on any problems you may still have.:-


Next lets reset your system restore points please follow these simple steps in order:

• Turn off System Restore.
• On the Desktop, right-click My Computer.
• Click Properties.
• Clickthe System Restore tab.
• Check Turn off System Restore.
• Click Apply, and then click OK.
  
  
  Restart your computer
  
• Turn ON System Restore.
• On the Desktop, right-clickMy Computer.
• Click Properties.
• Click theSystem Restore tab.
• Un-Check Turn off System Restore.
• Click Apply, and then clickOK.

Make your Internet Explorer more secure - This can be done by following these simple instructions:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialise and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.

Visit Microsoft's Windows Update Site Frequently

It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

antispyware programs

if they're not already present, I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• Ad-Aware SE - This is a program that scans for and removes known spyware from your machine.
• Spybot Search & Destroy - Spybot is a tool like Ad-Aware SE whereas it seeks out and removes known spyware from your machine. These two tools (Ad-Aware & spybot) are perfect complements to each other as one will most always find something the other missed.
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
• IE_Spyad - Works by placing known "bad" sites into your Internet Explorer "Restricted Zones" prohibiting them from doing potentially problematic things to your computer.

For added protection you may also like to add a host file, for more information regarding host files read here

Now you have followed my advice - it's time to lodge a complaint against what you have suffered.........

Malware Complaints
If you were infected .... Stand Up and be Counted.

Now on to your fax problem

there is a couple things we can try for your fax

It looks like you are using the fax that came with XP so I want you to do the following

(Make sure you have your Windows CD)

go to start--->settings--->control panel---->add remove programs
on the left hand side click on add/remove windows components Uncheck fax services
restart the computer then go back and recheck fax services

If you don't have your windows cd or the first thing didn't work go here and try this

pluss you can check here


If these don't resolve your problem you can try these forums they have some real smart people when it comes to stuff like this

tryhere or here

Gringo

[golf1here]

All done! Thanks a million! The fax issue was resolved on one of the forums you gave me. Here is the sollution they gave me:
Open the Control Panel, click on Folder Options. Click on the File Types tab.

Scroll down to TIF TIF Image

If "Opens with" is not set to Windows Picture and Fax Viewer, click on the Change botton and select WPFV from the list.
Click OK or Apply as needed to get out.

Maybe this will help someone else out. Thank you again you are great !

Golf

[gringo_pr]

you are very welcome and glad to be of help


gringo

[silver]

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