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My Computer is infected....please help

Unread postby Galak » August 3rd, 2005, 11:27 pm

My computer seems to have become infected with a number of viruses that are causing all sorts of problems. Can you please review my Hijackthis log and provide some guidance on how to clean up the nasty bugs?

Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:24:19 PM, on 8/3/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE
C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE
C:\CPQS\BWTOOLS\SCCENTER.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\HPZTSB04.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\INTERNET OPTIMIZER\OPTIMIZE.EXE
C:\WINDOWS\SYSTEM\MSXCT.EXE
C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKICE.EXE
C:\PROGRAM FILES\INTERNET OPTIMIZER\ACTALERT.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\HPZSTATX.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =
http://216.65.3.68/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://desktop.presario.net/scripts/red ... er&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://rd.yahoo.com/customize/ymsgr/def ... earch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://216.65.3.68/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://rd.yahoo.com/customize/ymsgr/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =
Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497}
- (no file)
O1 - Hosts: 216.65.3.76 auto.search.msn.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Bucket Class - {00000001-C003-4A2F-9142-7CB1D78DE6C1} -
C:\WINDOWS\TCT101.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: UCmore XP - The Search Accelerator -
{44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\PROGRAM FILES\THESEARCHACCELERATOR\UCMTSAIE.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access
Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button
Support\eaclean.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital
Dashboard\DevGulp.exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK
ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program
Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe]
C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program
Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe"
/server
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE"
-atboottime
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet
Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye
Network\bin\bargains.exe
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [Iggbyp] C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr]
C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton
AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton
AntiVirus\defwatch.exe
O4 - HKLM\..\RunServices: [RapApp] C:\PROGRAM FILES\NETWORK
ICE\BLACKICE\RAPAPP.EXE
O4 - HKLM\..\RunServices: [LoadBlackD] "C:\PROGRAM FILES\NETWORK
ICE\BLACKICE\BLACKD.EXE"
O4 - HKLM\..\RunServices: [KB891711]
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM
FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Global Startup: RealSecure(r) Desktop Protector.lnk = ?
O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM
TOOLBAR\AIMBAR.DLL/aimsearch.htm
O8 - Extra context menu item: &Search -
http://bar.mywebsearch.com/menusearch.h ... xdm082YYUS
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -
C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -
{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} -
http://search.presario.net/scripts/redi ... 00&LC=0409
(file missing)
O9 - Extra 'Tools' menuitem: AV &Translate -
{06FE5D05-8F11-11d2-804F-00105A133818} -
http://search.presario.net/scripts/redi ... 00&LC=0409
(file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} -
http://search.presario.net/scripts/redi ... 00&LC=0409
(file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL -
{06FE5D02-8F11-11d2-804F-00105A133818} -
http://search.presario.net/scripts/redi ... 00&LC=0409
(file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} -
http://search.presario.net/scripts/redi ... 00&LC=0409
(file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host -
{06FE5D03-8F11-11d2-804F-00105A133818} -
http://search.presario.net/scripts/redi ... 00&LC=0409
(file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} -
http://search.presario.net/scripts/redi ... 00&LC=0409
(file missing)
O9 - Extra 'Tools' menuitem: AV Live -
{06FE5D04-8F11-11d2-804F-00105A133818} -
http://search.presario.net/scripts/redi ... 00&LC=0409
(file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646}
- http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} -
http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} -
http://online.comcast.net/help/ (file missing)
O9 - Extra button: ComcastHSI - {57C099CF-08CF-4CEA-A181-2138B39EF5E0}
- http://www.comcast.net/ (file missing) (HKCU)
O9 - Extra button: Help - {543B6CDD-E317-44CE-8312-D3A0A5941970} -
http://online.comcast.net/help/ (file missing) (HKCU)
O9 - Extra button: Support - {E0606F7F-67D5-4A42-BF53-1FBC53CC25C1} -
http://www.comcastsupport.com/ (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52}
- C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .asx: C:\PROGRAM
FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net/
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
http://apple.speedera.net/qtinstall.inf ... taller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://207.188.7.150/25bbbbfe0d8e07aec9 ... RdxIE6.cab
O16 - DPF: {2C38A62E-D257-40E8-8BB7-5624E38FEB0A} -
http://www.flushnet.net/amacam/webcamviewer.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) -
http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating
System Class) -
http://bin.mcafee.com/molbin/shared/mci ... insctl.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft
ProgressBar Control, version 5.0 (SP2)) -
http://bin.mcafee.com/molbin/Shared/Com ... mCtl32.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class)
-
http://us.dl1.yimg.com/download.yahoo.c ... i_0727.dll
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj
Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield
International Setup Player) -
http://www.newsstand.com/downloads/read ... etupml.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX
Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
http://ak.imgfarm.com/images/nocache/fu ... .0.0.8.exe
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script
Runner Class) - http://www.comcastsupport.com/sdcxuser/asp/tgctlsr.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) -
http://static.topconverting.com/activex/website.ocx
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) -
http://chat.yahoo.com/cab/yacsui.cab
Galak
Regular Member
 
Posts: 16
Joined: June 28th, 2005, 11:16 am
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Unread postby P3-450 » August 4th, 2005, 3:17 pm

Hi Galak

===============

Download, unzip to your desktop CWShredder and run it, then:

1. Click "Check For Update"

(If an update isn't available, skip to step #4.)

2. Click "Click here to Download the upate".
3. When the new version has been downloaded, click "Save".
4. Click "Fix ->"



===============

Go to Add/Remove programs and remove(uninstall) the following, if present:

Bullseye Networks
Internet Optimizer
MyWebSearch

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

If you don't already have it, let's go to Lavasoft's VX2 Cleaner web-page, and follow the instructions to download and install the utility.

-

Next, run AdAware SE Personal, then:

1. Click "Add-Ons".
2. Double-click "VX2 Cleaner"
3. Click "Ok", to "Execute this tool".
4. If nothing is found, click "Ok", then exit the program.

(or)

4. If VX2 has been found on your system, click "Clean System"
5. Then when it's complelely done, reboot your computer.
6. Repeat steps 1-4 again.

Be sure to follow any instructions it might give while using it.

===============

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\PROGRAM FILES\INTERNET OPTIMIZER\OPTIMIZE.EXE
C:\WINDOWS\SYSTEM\MSXCT.EXE

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL =http://216.65.3.68/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =http://216.65.3.68/search/

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497}- (no file)

O1 - Hosts: 216.65.3.76 auto.search.msn.com

O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [msxct] msxct.exe

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.h ... xdm082YYUS

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/25bbbbfe0d8e07aec9 ... RdxIE6.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... .0.0.8.exe


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\PROGRAM FILES\INTERNET OPTIMIZER
C:\Program Files\BullsEye Network

files...

C:\WINDOWS\SYSTEM\MSXCT.EXE


-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode".

===============


Reboot back into normal mode and post back a fresh Hijackthis log :)
User avatar
P3-450
MRU Honors Grad Emeritus
 
Posts: 514
Joined: April 9th, 2005, 12:53 pm
Location: Leeds, UK

Reply

Unread postby Galak » August 4th, 2005, 11:31 pm

I followed all the steps outlined. However, now when I try to get on the internet by clicking on my Comcast application, nothing happens. Do you know what caused this?

Attached is my latest HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 7:27:19 PM, on 8/4/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE
C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\CPQS\BWTOOLS\SCCENTER.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\HPZTSB04.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/red ... er&LC=0409
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/def ... earch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Iggbyp] C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKLM\..\RunServices: [RapApp] C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE
O4 - HKLM\..\RunServices: [LoadBlackD] "C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE"
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redi ... 00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redi ... 00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redi ... 00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redi ... 00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redi ... 00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redi ... 00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redi ... 00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redi ... 00&LC=0409 (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: ComcastHSI - {57C099CF-08CF-4CEA-A181-2138B39EF5E0} - http://www.comcast.net/ (file missing) (HKCU)
O9 - Extra button: Help - {543B6CDD-E317-44CE-8312-D3A0A5941970} - http://online.comcast.net/help/ (file missing) (HKCU)
O9 - Extra button: Support - {E0606F7F-67D5-4A42-BF53-1FBC53CC25C1} - http://www.comcastsupport.com/ (file missing) (HKCU)
O12 - Plugin for .asx: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net/
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.inf ... taller.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mci ... insctl.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://bin.mcafee.com/molbin/Shared/Com ... mCtl32.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... i_0727.dll
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://www.newsstand.com/downloads/read ... etupml.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/sdcxuser/asp/tgctlsr.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
Galak
Regular Member
 
Posts: 16
Joined: June 28th, 2005, 11:16 am

Unread postby P3-450 » August 5th, 2005, 4:34 pm

Hi

Can you give a bit more detail on the Comcast issue you have please.

Any errors? When did it start happening?

Using windows explorer navigate to

C:\PROGRAM FILES\HRQQ

In there look for VDQFJBW.EXE, now can you go here here and upload that file to scan.

Please post back the results.
User avatar
P3-450
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Posts: 514
Joined: April 9th, 2005, 12:53 pm
Location: Leeds, UK

Unread postby 'KotaGuy » August 6th, 2005, 2:46 pm

Galak/Gugs

I have locked your other thread as you have been receiving help for the same log from two helpers where only one is needed. Please do not do this.

P3-450 will continue with the fix in this thread.
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'KotaGuy
Admin/Teacher Emeritus
 
Posts: 12472
Joined: April 7th, 2005, 7:06 pm
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Reply

Unread postby Galak » August 7th, 2005, 11:12 am

FYI, here is the latest HiJackThis log that I have run:

Logfile of HijackThis v1.99.1

Scan saved at 12:36:46 AM, on 8/6/2005

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)



Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE

C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE

C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE

C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE

C:\COMPAQ\CPQINET\CPQINET.EXE

C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE

C:\CPQS\BWTOOLS\SCCENTER.EXE

C:\WINDOWS\SYSTEM\HIDSERV.EXE

C:\WINDOWS\PCTVOICE.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE

C:\WINDOWS\LOADQM.EXE

C:\WINDOWS\SYSTEM\LVCOMS.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE

C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE

C:\WINDOWS\SYSTEM\HPZTSB04.EXE

C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE

C:\WINDOWS\SYSTEM\QTTASK.EXE

C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE

C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE

C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE

C:\WINDOWS\SYSTEM\PSTORES.EXE

C:\WINDOWS\SYSTEM\OSK.EXE

C:\WINDOWS\SYSTEM\MSSWCHX.EXE

C:\WINDOWS\WUAUCLT.EXE

C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE



R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run

O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe

O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe

O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe

O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe

O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe

O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A

O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe

O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.exe

O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE

O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe

O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

O4 - HKLM\..\Run: [Iggbyp] C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe

O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe

O4 - HKLM\..\RunServices: [RapApp] C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE

O4 - HKLM\..\RunServices: [LoadBlackD] "C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE"

O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet

O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll

O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)

O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)

O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

O9 - Extra button: ComcastHSI - {57C099CF-08CF-4CEA-A181-2138B39EF5E0} - http://www.comcast.net/ (file missing) (HKCU)

O9 - Extra button: Help - {543B6CDD-E317-44CE-8312-D3A0A5941970} - http://online.comcast.net/help/ (file missing) (HKCU)

O9 - Extra button: Support - {E0606F7F-67D5-4A42-BF53-1FBC53CC25C1} - http://www.comcastsupport.com/ (file missing) (HKCU)

O12 - Plugin for .asx: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net/

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.inf ... taller.exe

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mci ... insctl.cab

O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://bin.mcafee.com/molbin/Shared/Com ... mCtl32.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... i_0727.dll

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323

O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://www.newsstand.com/downloads/read ... etupml.cab

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab

O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/sdcxuser/asp/tgctlsr.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
Galak
Regular Member
 
Posts: 16
Joined: June 28th, 2005, 11:16 am

Unread postby P3-450 » August 7th, 2005, 5:28 pm

Galak, please read my previous instructions.
User avatar
P3-450
MRU Honors Grad Emeritus
 
Posts: 514
Joined: April 9th, 2005, 12:53 pm
Location: Leeds, UK

Reply

Unread postby Galak » August 8th, 2005, 11:07 am

Attached is the Scan log you requested, as well as the latest HiJackThis log:

Jotti's malware scan 2.99-TRANSITION_TO_3.00

Service load: 0% 100%

File: Vdqfjbw.exe
Status: INFECTED/MALWARE
MD5 a7f5a03b473fbd4d8c77f17be852e051
Packers detected: PETITE
Scanner results
AntiVir Found TR/DelProx.A
ArcaVir Found Trojan.Small.Cy.A
Avast Found Win32:Trojano-1035
AVG Antivirus Found Small.P
BitDefender Found Trojan.Small.CY
ClamAV Found Trojan.Small-35
Dr.Web Found Trojan.DownLoader.1389
F-Prot Antivirus Found W32/Downloader.AAW
Fortinet Found nothing
Kaspersky Anti-Virus Found Trojan.Win32.Small.cy
NOD32 Found Win32/Small.CY
Norman Virus Control Found nothing
UNA Found Trojan.Win32.Rog
VBA32 Found Trojan.Win32.Small.cy



HiJackThis Log:

Logfile of HijackThis v1.99.1

Scan saved at 10:27:37 PM, on 8/7/2005

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)



Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE

C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE

C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE

C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE

C:\COMPAQ\CPQINET\CPQINET.EXE

C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE

C:\CPQS\BWTOOLS\SCCENTER.EXE

C:\WINDOWS\PCTVOICE.EXE

C:\WINDOWS\LOADQM.EXE

C:\WINDOWS\SYSTEM\HIDSERV.EXE

C:\WINDOWS\SYSTEM\LVCOMS.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE

C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE

C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\WINDOWS\SYSTEM\HPZTSB04.EXE

C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE

C:\WINDOWS\SYSTEM\SPOOL32.EXE

C:\WINDOWS\SYSTEM\QTTASK.EXE

C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE

C:\WINDOWS\SYSTEM\MSSWCHX.EXE

C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE

C:\WINDOWS\SYSTEM\STIMON.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

C:\WINDOWS\WUAUCLT.EXE

C:\WINDOWS\SYSTEM\OSK.EXE

C:\WINDOWS\SYSTEM\MSSWCHX.EXE

C:\WINDOWS\SYSTEM\PSTORES.EXE

C:\WINDOWS\SYSTEM\HPZSTATX.EXE

C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE

C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE

C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE

C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE



R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://comcast.net/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe

O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run

O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe

O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe

O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe

O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe

O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe

O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A

O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe

O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.exe

O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE

O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe

O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

O4 - HKLM\..\Run: [Iggbyp] C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe

O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe

O4 - HKLM\..\RunServices: [RapApp] C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE

O4 - HKLM\..\RunServices: [LoadBlackD] "C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE"

O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet

O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll

O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)

O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)

O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

O9 - Extra button: ComcastHSI - {57C099CF-08CF-4CEA-A181-2138B39EF5E0} - http://www.comcast.net/ (file missing) (HKCU)

O9 - Extra button: Help - {543B6CDD-E317-44CE-8312-D3A0A5941970} - http://online.comcast.net/help/ (file missing) (HKCU)

O9 - Extra button: Support - {E0606F7F-67D5-4A42-BF53-1FBC53CC25C1} - http://www.comcastsupport.com/ (file missing) (HKCU)

O12 - Plugin for .asx: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net/

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.inf ... taller.exe

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mci ... insctl.cab

O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://bin.mcafee.com/molbin/Shared/Com ... mCtl32.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... i_0727.dll

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323

O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://www.newsstand.com/downloads/read ... etupml.cab

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab

O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/sdcxuser/asp/tgctlsr.cab

O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
Galak
Regular Member
 
Posts: 16
Joined: June 28th, 2005, 11:16 am

Unread postby P3-450 » August 8th, 2005, 1:13 pm

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


O4 - HKLM\..\Run: [Iggbyp] C:\PROGRAM FILES\HRQQ\VDQFJBW.EXE


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\PROGRAM FILES\HRQQ

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode".

===============


Reboot back into normal mode and post back a fresh Hijackthis log :)
User avatar
P3-450
MRU Honors Grad Emeritus
 
Posts: 514
Joined: April 9th, 2005, 12:53 pm
Location: Leeds, UK

Reply

Unread postby Galak » August 8th, 2005, 9:31 pm

Latest HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:09:03 PM, on 8/8/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE
C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\DEVGULP.EXE
C:\CPQS\BWTOOLS\SCCENTER.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\HPZTSB04.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\DevGulp.exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] C:\WINDOWS\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\Norton AntiVirus\vptray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\Program Files\Norton AntiVirus\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\Program Files\Norton AntiVirus\defwatch.exe
O4 - HKLM\..\RunServices: [RapApp] C:\PROGRAM FILES\NETWORK ICE\BLACKICE\RAPAPP.EXE
O4 - HKLM\..\RunServices: [LoadBlackD] "C:\PROGRAM FILES\NETWORK ICE\BLACKICE\BLACKD.EXE"
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: ComcastHSI - {57C099CF-08CF-4CEA-A181-2138B39EF5E0} - http://www.comcast.net/ (file missing) (HKCU)
O9 - Extra button: Help - {543B6CDD-E317-44CE-8312-D3A0A5941970} - http://online.comcast.net/help/ (file missing) (HKCU)
O9 - Extra button: Support - {E0606F7F-67D5-4A42-BF53-1FBC53CC25C1} - http://www.comcastsupport.com/ (file missing) (HKCU)
O12 - Plugin for .asx: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net/
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.inf ... taller.exe
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-l ... cfscan.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mci ... insctl.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://bin.mcafee.com/molbin/Shared/Com ... mCtl32.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... i_0727.dll
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?323
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://www.newsstand.com/downloads/read ... etupml.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/sdcxuser/asp/tgctlsr.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
Galak
Regular Member
 
Posts: 16
Joined: June 28th, 2005, 11:16 am

Unread postby P3-450 » August 9th, 2005, 8:02 am

Your log is now clean :)

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  1. Spybot Search & Destroy- Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  2. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  3. SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  4. SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  5. IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  6. CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  7. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  8. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  9. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein
User avatar
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Posts: 514
Joined: April 9th, 2005, 12:53 pm
Location: Leeds, UK

Unread postby Nick-YF19 » August 14th, 2005, 4:44 am

Glad we could be of assistance.

This topic is now closed. If you wish it
reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.


You can help support this site from this link :
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Do not bother contacting us if you are not the topic starter. A valid,
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If the user name does not match the one in the thread linked, the email will be deleted.
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