I am having the same trouble - and infact I accidently clicked on something today and it installed a program that now says that I have pop ups and spy ware etc and wants me to install ITS software.... Its not listed in my add remove programs other then the "WINDOWS SAFTEY ALERT" which claims to be about 26 GB in size....
I downloaded hijackthis as instructed above and here are the results....
Logfile of HijackThis v1.99.1
Scan saved at 5:30:59 PM, on 4/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Windows\system32\HpSrvUI.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\HP\KBD\KBD.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Video ActiveX Object\isamntr.exe
C:\Program Files\Video ActiveX Object\isamini.exe
C:\Program Files\Video ActiveX Object\isamini.exe
C:\Program Files\Video ActiveX Object\pmmnt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Video ActiveX Object\pmsnrr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://us4.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://srch-us4.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.hotmail.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://rd.yahoo.com/customize/ymsgr/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://rd.yahoo.com/customize/ymsgr/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://rd.yahoo.com/customize/ymsgr/def ... earch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.hotmail.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://mysoftwarechoice.com/
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {192c5b4a-3efd-40c7-9f99-c472deb8efc0} - C:\Program Files\QualityCodec\isaddon.dll (file missing)
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee Privacy Service Popup Blocker - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - C:\Program Files\MyWebSearchWB\bar\1.bin\W6BAR.DLL
O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video ActiveX Object\isadd.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: Seekmo Toolbar - {53E0B6E8-A51D-448B-B692-40B67B285543} - C:\Program Files\Seekmo Programs\Seekmo Toolbar\SeekmoTB.dll
O3 - Toolbar: (no name) - {bf1ced2c-4b3f-4079-a330-864eda5a4cff} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video ActiveX Object\iesplugin.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O8 - Extra context menu item: &AIM Search -
res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Viewpoint Search -
res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://v5.windowsupdate.microsoft.com/v ... 7029842781
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -
https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: featherweed - {ab340860-fd81-4a65-b345-82eb77a66b5e} - C:\WINDOWS\system32\jbtazy.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
=================================
hopefully you can help!!