Hi Perculator
Downloaded the Panda antivirus and installed it with the Internet Connection off and Norton AV and Firewall disabled.
Scan log follows:
Panda Antivirus Platinum incident report
Filter selected:All, Date: All
INCIDENT NOTIFIED BY DATE-TIME RESULT ADDITIONAL INFORMATION
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Scan complete On-demand antivirus scan 06/23/05 15:30:07 Scan: Outlook Express
Scan complete On-demand antivirus scan 06/23/05 15:29:45 Scan: CD-ROM:F
Scan started On-demand antivirus scan 06/23/05 15:29:45 Scan: Outlook Express
Scan complete On-demand antivirus scan 06/23/05 15:24:59 Scan: CD-ROM:D
Scan started On-demand antivirus scan 06/23/05 15:24:59 Scan: CD-ROM:F
Scan complete On-demand antivirus scan 06/23/05 15:05:17 Scan: C hard disk:
Scan started On-demand antivirus scan 06/23/05 15:05:17 Scan: CD-ROM:D
Scan complete On-demand antivirus scan 06/23/05 14:35:14 Scan: A floppy disk drive:
Scan started On-demand antivirus scan 06/23/05 14:35:14 Scan: C hard disk:
Scan complete On-demand antivirus scan 06/23/05 14:35:10 Scan: Memory
Scan started On-demand antivirus scan 06/23/05 14:35:10 Scan: A floppy disk drive:
Scan complete On-demand antivirus scan 06/23/05 14:35:06 Scan: Operating System
Scan started On-demand antivirus scan 06/23/05 14:35:06 Scan: Memory
Scan started On-demand antivirus scan 06/23/05 14:35:01 Scan: Operating System
Update Update system 06/23/05 14:33:25 Correct New virus signatures: 34589
Connection attempt Firewall protection 06/23/05 14:30:06 Blocked Source IP address: 224.0.0.2
HiJack this log follows:
Logfile of HijackThis v1.99.1
Scan saved at 15:54:09, on 23/06/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA ANTIVIRUS PLATINUM\FIREWALL\PAVFIRES.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSJVXD.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP PRECISIONSCAN\PRECISIONSCAN PRO\HPLAMP.EXE
C:\PROGRAM FILES\BELKINUD TOOLS2.33\BELKINUD.EXE
C:\PROGRAM FILES\YAHOO!\BROWSER\YBRWICON.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA ANTIVIRUS PLATINUM\APVXDWIN.EXE
C:\PROGRAM FILES\TC98228E\TCLOCK.EXE
C:\LOTUS\SMARTCTR\SMARTCTR.EXE
C:\LOTUS\SMARTCTR\SUITEST.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\PANDA SOFTWARE\PANDA ANTIVIRUS PLATINUM\PAVPROXY.EXE
C:\PROGRAM FILES\BT YAHOO! HELP\BIN\MPBTN.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\YAHOO!\BROWSER\YBROWSER.EXE
C:\PROGRAM FILES\YAHOO!\BROWSER\YCOMMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.btopenworld.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://bt.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.btopenworld.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_6_2_0.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\PROGRAM FILES\YAHOO!\COMMON\YIETAGBM.DLL
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIEBHO.DLL
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_6_2_0.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HPSCANMonitor] C:\WINDOWS\SYSTEM\hpsjvxd.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Lamp] "C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hplamp.exe"
O4 - HKLM\..\Run: [PLoader] c:\program files\belkinud tools2.33\belkinud.exe sys_auto_run C:\PROGRAM FILES\BELKINUD TOOLS2.33
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\BROWSER\ybrwicon.exe
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [PANDASCHEDULER] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Pavsched.exe"
O4 - HKLM\..\RunServices: [PAVFIRES] C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O4 - Startup: Shortcut to TClock.lnk = C:\Program Files\TC98228E\TClock.exe
O4 - Startup: Lotus SmartCenter.lnk = C:\lotus\smartctr\smartctr.exe
O4 - Startup: Lotus SuiteStart.lnk = C:\lotus\smartctr\suitest.exe
O4 - Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo! Help\bin\resource.dll
O8 - Extra context menu item: &Google Search -
res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages -
res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links -
res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English -
res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRAM FILES\YAHOO!\COMMON\YIESRVC.DLL
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.btopenworld.com/
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -
http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) -
http://downloads.broadbandassist.com/BT ... reQual.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) -
https://www-secure.symantec.com/techsup ... veData.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) -
http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
http://us.dl1.yimg.com/download.yahoo.c ... urrent.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) -
http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -
http://housecall60.trendmicro.com/housecall/xscan60.cab
Resources are now shown as 41% free with this browser window open, PLUS attemting to send email attachements opens a browser window. Looks as though Norton Internet Security could be part of my problem.
Do you recommend I uninstall and try a fresh install of Norton? I am reluctant to abandon it as I have just paid out Euros 38 for another 12 months Subscription!
Many thanks for your on-going support and interest. It is nice to feel one is not alone when confronted with a recalcitrant computer!
Tony