How Do I Remove CWS IESPRT!!

[halfabrick]

I tried all the scans and everything else. STill nothing. Here is my log. Please Help! Thank You!

Logfile of HijackThis v1.99.1
Scan saved at 1:43:30 AM, on 11/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\WINDOWS\scvhost.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Rick\Desktop\hjt\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
F2 - REG:system.ini: Shell=Explorer.exe scvhost.exe
F3 - REG:win.ini: run=C:\WINDOWS\scvhost.exe
O1 - Hosts: 66.98.148.65 auto.search.msn.es
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] "C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe"
O4 - HKLM\..\Run: [Omnipage] "C:\Program Files\ScanSoft\OmniPageSE\opware32.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [icq lite] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\Run: [Update Checker] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\Run: [AntiVir] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\Run: [] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\Run: [Windows Update] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\Run: [msconfig] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunServices: [icq lite] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunServices: [Update Checker] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunServices: [AntiVir] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunServices: [] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunServices: [Windows Update] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunServices: [msconfig] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunOnce: [Windows Update] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunOnce: [msconfig] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunOnce: [icq lite] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunOnce: [Update Checker] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunOnce: [AntiVir] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\RunOnce: [] C:\WINDOWS\scvhost.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2101456015
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 2101665530
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

[Trogan]

Hello halfabrick! Welcome to Malware Removal Forums!

I have some bad news!

Your computer is heavily infected multiple backdoor Trojans. This gives intruders complete control of your computer, logging key strokes, stealing information, etc.

You are strongly advised to do the following immediately!:

• Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned.
• Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.
• From a clean computer, change *all* of your online passwords -- for ISP login, email, banks, financial accounts, PayPal, eBay, online companies, and any online forums or groups you belong to.
  
  Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.
  

Because of its backdoor functionality, your PC is very likely compromised and there is no way to be sure it can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. However, if you do not have the resources to reinstall your OS and would like me to attempt to clean your machine, I will be happy to do so.

To help you make a more informed decision, please read the following articles:

• Danger: Remote Access Trojans.
• When should I re-format? How should I reinstall?
• How Do I Handle Possible Identify Theft, Internet Fraud and Credit Card Fraud?

Should you have any questions, please feel free to ask

Please let me know your decision and we'll get started with clean up if that's what you choose.[/quote]

[halfabrick]

well that just great. im just gonna reformat and reinstall. I just bought a laptop and everything I really need is on there now. I swept the laptop and it was clean. I had no idea this trojan was that bad. Now my laptop wont get infected if i use the a wireless router for both computers would it? This sucks. Whats the best way to go about reformatting and reinstalling? Appreciate all the help. Thanks!

[Trogan]

Hi halfabrick! It is best to format the infected computer before going on the Internet on any of your networked computers.

Here is a guide to formatting
http://spyware-free.us/tutorials/reformat/


I hope that answers your question. If not, please let me know.

[halfabrick]

Yeah I reformatted it using the disc. Not too painful. Idont have the laptop networked so its okay. Now i should be safe now right?

[Trogan]

You should be safe once you install an Anti-Virus and Firewall. Your last log showed you had Norton. If you have that installed, that is fine. If not, then install one of each of the following...

AV
AVG Free Edition << I recommend this
AntiVir
avast! 4 Home Edition

Firewall
Zone Alarm << I recommend this
Sunbelt Kerio PF
Outpost Firewall

Here are some other measures you can take to stay more secure online:

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera.

Install and keep updated, Ad-Aware SE and Spybot Search & Destroy.
Run them both on a regular basis, following the manufacturer's recommendations.

Install and keep updated, SpywareBlaster and SpywareGuard

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.


Let me know if you have any other questions, or if I can mark this resolved.

[NonSuch]

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