Is there anything wrong?

[Corrosion]

No particular problems, but I just want to make sure nothing's showing up. Advise if my computer needs more defense.

Logfile of HijackThis v1.99.1
Scan saved at 2:52:25 PM, on 10/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\FarStone\RestoreIT!\RestoreIT!_XP\VBPTASK.EXE
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\runservice.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Ralphy\Desktop\Ralph\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.net/bookmarks/bmredi ... =ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cgi.verizon.net/bookmarks/bmredi ... bm=ho_home
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [farstone] NULL
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [RestoreIT!] "C:\Program Files\FarStone\RestoreIT!\RestoreIT!_XP\VBPTASK.EXE" VBStart
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Valve\Steam\Steam.exe" -silent
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 9284024000
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

[SpotCheckBilly]

Hello Corrosion,

Just a couple of things:

Ewido Anti-Spyware has been replaced by AVG Anti-Spyware. Follow this link to Download the new version.

Your Java is out of date. Recently Updated .

Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 5.0 Update 9.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.

Other than that:

Congratulations! Your log looks clean - good work!

Below is my standard "Final Cleanup" and "All Clean" speech. Included in it are tips on how to keep your computer from being reinfected. They are simple to set up and simple to maintain, and I HIGHLY recommend that you follow them. (I use every one.)

Download and scan with CCleaner
NOTE: Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbarfree Basic version instead of the Standard Build.

Before first use:
Sselect Options=>Advanced.
UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

Select the items you wish to clean up.

A note regarding cookies: CCleaner allows you to keep the cookies from selected sites such as those which use cookies to save your login information.

From the main screen:

• Click Options=>Cookies.
• Highlight the web sites you wish to keep.
• Click "->" button.
• Click Cleaner button to return to main screen.

• Windows tab:
  **Internet Explorer** header:
• Select everything .
  **Windows Explorer** header:
• Select all
  **System** header:
• Select all

• Advanced tab:
• Select all entries
• Select any others that you choose.

• Applications tab:
  **Firefox/Mozilla header** (if you use it).
• Select all
  **Opera** header (if you use it).
• Select all
  **Internet** header.
• Select Sun Java
• Select any others thatyou choose.

Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.

• Click the "Run Cleaner" button.
• A pop up box will appear advising this process will permanently delete files from your system.
• Click "OK"
• CCleaner will scan and clean your system.
• When cleaning is complete:
• Click "Exit".
• Repeat for all usernames.

If everything is running ok, let's do the final cleanup...

1. Run "Disk Cleanup" and allow it to remove everything it finds.

2. If you've downloaded MicroWorld AV (MWAV), run it again - but don't scan, just click "Clear Log" and exit the program.

3. Please go HERE to run the Trend Micro HouseCall Scan.

***Colored items*** available in Internet Explorer only

• Read and place a check mark next to-"Yes, I accept the terms of use".
• Place a check mark next to-"I want to select a different Housecall Kernel".
• Click Launch HouseCall.
  
• Select:
• Using Java-Based Housecall Kernel
• Click Starting HouseCall.****Or****
• "Browser plug-in" Installing and using the Housecall Kernel
• Click Starting HouseCall (Allow ActiveX install)
  
• Choose:
• "Scan complete computer for malware, greyware and vulnerabilities".
• Click Next.****Or****
• "Scan individuals selected folders only".
• Click Select.
• Select folders to scan.
• Click Next.
  
• Please be patient, the scan can take a while.
• When the scan is finished, a summary page will open.
• Under Cleanup options.
  
• Choose:
• Clean all detected infections automatically.
• Click Clean now >> .
  
• If malware was found, you may be prompted to run the scan again
• You can just close the browser window.
• Please write down the full path and filename of anything that could not be cleaned/deleted.

4. Disable, then reenable System Restore; with a reboot in-between. Then immediately create a new system restore point manually.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

• Spywareblaster => SpywareBlaster will prevent spyware from being installed.
• Spywareguard => SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware => If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware => If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware

To protect yourself further:

• IE/Spyad => IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file => The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
• Google Toolbar => Get the free google toolbar to help stop pop up windows.
• Use a Firewall => I can not stress enough how important it is that you use a Firewall on your computer. For an excellent article on Firewalls, why you should use one and a some of those available, see Computer Safety On line - Software Firewalls. I recommend ZoneAlarm or Sunbelts Kerio. ZoneAlarm is more user-friendly, but Sunbelts Kerio is considered more secure.
• UPDATE!-UPDATE!-UPDATE! => This is, without a doubt, THE MOST IMPORTANT element in keeping your computer free of malware. Keep each and every one of your anti-malware tools AND Windows up-to-date with all current definitions and patches.

I also suggest that you delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself), for example:

• C:\WINDOWS\Temp\--->Everything After the \.
• C:\Temp\--->Everything After the \.
• C:\Documents and Settings\username\Local Settings\Temp\--->Everything After the \.
• Repeat for all users.

Also delete your Temporary Internet Files and cookies:

• Click Start=>Control Panel=>Internet options.
• Under the Generaltab.
• Click Delete Files button.
• Place a check-mark in Delete all off-line content.
• Click OK
• Click Delete Cookies
• Click OK=>OK
• Exit Control Panel
• Repeat for all users.

In Firefox:

• Click Tools=>Options=>Privacy icon.
• Click Cache tab.
• Click Clear Cache button.
• Click Cookies tab.
• Click Clear Cookies Now button.
• Click OK
• Repeat for all users.

Empty the recycle bin:

• Right-click the Recycle Bin icon on your desktop.
• Select "Empty Recycle Bin".
• Repeat forall users.

Note: You can also do the above steps using a program such as CCleaner.
NOTE: The above steps should be done on a regular basis.

Also, see: So how did I get infected in the first place?

****** PLEASE READ ******
it is very rewarding to see that your computer is clean. Now we urge you to stand up and be counted! Document your experience, and by doing so, launch a complaint against the makers of malware. You can make a difference. Click on the Malware Complaints icon in my signature and support our cause.

Safe surfing.

SpotCheckBilly

[Corrosion]

Hi SpotCheckBilly. I updated the Ewido and the Java as you asked.

I ran into a small problem with the Trend Micro scan though. I followed its instructions but right when it's "Preparing" and about to scan, my Mozilla FireFox browser window closes suddenly. That means I can't scan properly as the scan completely closes when the browser window closes as well.

[SpotCheckBilly]

Hello Corrosion,

I see that you are now a Freshman here at MRU. Welcome.

The Java-based housecall scan will not work if you have Java disabled in Firefox. If you're not sure:

• Open Firefox.
• Click Tools=>Options=>Content.
• Place a checkmark in:
  
  • Enable Java.
  • Enable JavaScript.
  • Click OK.
• Exit Firefox.

That should do the trick. It doesn't appear that you have any script blocking software installed, so that should not be a problem. I've never used AVG Antivirus or the Kerio Firewall, so I'm not sure if either of those have that capability built into them.

Let me know if you still can't run the scan.

SpotCheckBilly

[Corrosion]

Hi SpotcheckBilly and thanks for the encouragement (I also got your PM).

I tried the scan but this time with Internet Explorer and it seems to have worked fine now. No problems detected.

Consider this done!

[SpotCheckBilly]

Hello Corrosion,

Glad to hear that the scan worked with Internet Explorer. Even more glad to hear that it found no problems LOL.

See you on the boards

SpotCheckBilly

[NonSuch]

Glad we could be of assistance.

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.