I did what you said about deleting the support.com file, I also deleted support.com from the add/remove programs in the control panel.
As for the mcafee I am not a personally fan of it and have become even less of a fan when I was shown the article about mcafee selling out. I believe that AOL SSC is a good program, I just think its a shame that its powered by mcafee.
I used EzArmor suite before and it was a quite annoying program, every time I tried to save internet program access settings it would have persistent amensia and forget the modifications.
I will keep ZoneAlarm in mind. For some reason I still keep seeing that weird program. Since it seems the hijack this logs were clean maybe it is nothing to worry about. I might recovery my computer in the future and hope it will disappear from that.
Do you have any advice on how to do a complete thorough computer recovery.