seems also to be asking for updates for XP.
They run xp home edition, but recently a windows installer has been popping up saying it cannot install xp pro, but they have not got it
apparently no MSN run on it
it has the ?? virus program of EZ, ??part of the Computer Associates Group(?) as is apparently the firewall and anti spyware
is there any malware that could be causing this problem OF refusing to boot beyond the main log in screan and even to refuse to boot up beyond the reqest to go into safe mode;even at that point it goes into normal mode
any clues as to what could be wrong malaware wise and if so how, if at all it might be rectified