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windows will not start up

Troubleshooting all things hardware related. Adding new hardware and looking for opinions?

windows will not start up

Unread postby karkalec » November 7th, 2011, 7:09 pm

I'm running Windows 7 Home Premium SP1 on a Dell XPS 410 Desktop, dual core Pentium 2.4 ghz. Yesterday it started freezing and I got a Windows error message about my Nvidia drivers, then a BSOD. Restarted ok after that. This morning when I attempted to start it up it started but on the bootup screen there were little blue dots all over the normally black background on the initial bootup page, and on the next bootup screen little white exclamation marks all over it. I am also seeing typos in the menus on the screen, "Use!Up/Eown asrows to highlight desired item." for example. Then the bootup froze. I attempted a hard restart and it booted into Startup repair automatically which failed before the screen simply turned grey. Now I can't get it to start at all except in safe mode. I have uninstalled and reinstalled video drivers, also run system file checker from install disc and it found nothing.

Here are my DDS logs:

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Justin at 18:06:08 on 2011-11-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3070.2221 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://tffgwannabe.league.fantasy.nfl.com/
uInternet Settings,ProxyOverride = *.local
BHO: IDM integration (IDMIEHlprObj Class): {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [GrpConv] grpconv -o
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
Trusted Zone: intuit.com\ttlc
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {9732FB42-C321-11D1-836F-00A0C993F125} - hxxp://www.pcpitstop.com/mhLbl.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
TCP: Interfaces\{59EA9BCB-53A0-48EB-ACB8-3A89DC130BBD} : DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: acaptuser32.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\justin\appdata\roaming\mozilla\firefox\profiles\gsgggaiz.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=WLETDF&PC=WLEM&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=WLETDF&PC=WLEM&q=
FF - component: c:\users\justin\appdata\roaming\idm\idmmzcc3\components\idmmzcc.dll
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dvstreaming.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\justin\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SmartDefragDriver;SmartDefragDriver;c:\windows\system32\drivers\SmartDefragDriver.sys [2011-5-26 16184]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\symds.sys [2011-8-4 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\symefa.sys [2011-8-4 744568]
R0 tdrpman273;Acronis Try&Decide and Restore Points filter (build 273);c:\windows\system32\drivers\tdrpm273.sys [2011-6-8 752128]
S1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20111014.001\BHDrvx86.sys [2011-10-14 818808]
S1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20111025.030\IDSvix86.sys [2011-10-26 368248]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\ironx86.sys [2011-8-4 136312]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\n360\0501000.01d\symnets.sys [2011-8-4 299640]
S2 afcdpsrv;Acronis Nonstop Backup Service;c:\program files\common files\acronis\cdp\afcdpsrv.exe [2011-8-10 3246040]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 IDMWFP;IDMWFP;c:\windows\system32\drivers\idmwfp.sys [2011-8-1 89376]
S2 N360;Norton 360;c:\program files\norton 360\engine\5.1.0.29\ccsvchst.exe [2011-8-4 130008]
S2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia updatus\daemonu.exe [2011-6-17 2253120]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2011-10-14 381248]
S3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [2011-8-10 167968]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-8-4 105592]
S3 hxctlflt;hxctlflt;c:\windows\system32\drivers\hxctlflt.sys [2009-2-8 99968]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-3-24 52224]
S3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2009-7-13 266752]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-9-16 1343400]
.
=============== Created Last 30 ================
.
2011-11-06 14:49:52 -------- d-----w- c:\program files\SpeedFan
2011-11-06 14:21:10 -------- d-----w- c:\users\justin\appdata\local\ElevatedDiagnostics
2011-11-05 18:53:54 -------- d-----w- c:\programdata\NVIDIA Corporation
2011-11-04 22:41:18 -------- d-----w- c:\program files\Techland
2011-10-27 00:20:24 -------- d-----w- c:\users\justin\appdata\roaming\Ashampoo
2011-10-27 00:20:17 -------- d-----w- c:\users\justin\appdata\local\ashampoo
2011-10-27 00:20:17 -------- d-----w- c:\programdata\ashampoo
2011-10-27 00:20:01 -------- d-----w- c:\program files\Ashampoo
2011-10-25 22:58:27 61248 ----a-w- c:\windows\system32\OpenCL.dll
2011-10-25 22:58:27 5578560 ----a-w- c:\windows\system32\nvcuda.dll
2011-10-25 22:58:27 2401088 ----a-w- c:\windows\system32\nvcuvid.dll
2011-10-25 22:58:27 2099520 ----a-w- c:\windows\system32\nvcuvenc.dll
2011-10-25 22:58:27 18871616 ----a-w- c:\windows\system32\nvoglv32.dll
2011-10-25 22:58:27 17248576 ----a-w- c:\windows\system32\nvcompiler.dll
2011-10-25 22:58:27 13205312 ----a-w- c:\windows\system32\nvd3dum.dll
2011-10-25 22:58:27 10327360 ----a-w- c:\windows\system32\drivers\nvlddmkm.sys
2011-10-17 20:25:58 -------- d-----w- c:\program files\iTunes
2011-10-17 20:25:58 -------- d-----w- c:\program files\iPod
2011-10-17 20:24:09 -------- d-----w- c:\program files\Bonjour
2011-10-15 04:54:52 321856 ----a-w- c:\windows\system32\nvStreaming.exe
2011-10-11 20:36:08 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-10-11 20:36:08 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-10-11 20:36:07 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-10-11 20:36:07 233472 ----a-w- c:\windows\system32\oleacc.dll
2011-10-11 20:36:01 2334720 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M ====================
.
2011-11-06 14:37:50 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-15 08:53:00 919872 ----a-w- c:\windows\system32\nvdispco32.dll
2011-10-15 08:53:00 877376 ----a-w- c:\windows\system32\nvgenco32.dll
2011-10-15 08:53:00 7041856 ----a-w- c:\windows\system32\nvwgf2um.dll
2011-10-15 08:53:00 6350144 ----a-w- c:\windows\system32\nvcpl.dll
2011-10-15 08:53:00 602432 ----a-w- c:\windows\system32\easyUpdatusAPIU.dll
2011-10-15 08:53:00 3840320 ----a-w- c:\windows\system32\nvsvc.dll
2011-10-15 08:53:00 2458432 ----a-w- c:\windows\system32\nvapi.dll
2011-10-15 08:53:00 203072 ----a-w- c:\windows\system32\nvmctray.dll
2011-10-15 08:53:00 123712 ----a-w- c:\windows\system32\nvshext.dll
2011-10-15 08:53:00 1136448 ----a-w- c:\windows\system32\nvvsvc.exe
2011-09-01 02:35:59 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-31 03:05:04 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-08-31 03:05:04 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-08-31 03:05:04 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-08-31 03:05:04 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-08-10 23:10:58 167968 ----a-w- c:\windows\system32\drivers\afcdp.sys
2011-08-10 23:10:54 752128 ----a-w- c:\windows\system32\drivers\tdrpm273.sys
2011-08-10 23:10:53 600928 ----a-w- c:\windows\system32\drivers\timntr.sys
2011-08-10 23:10:49 170528 ----a-w- c:\windows\system32\drivers\snapman.sys
.
============= FINISH: 18:08:01.62 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/11/2010 7:39:05 AM
System Uptime: 11/7/2011 6:03:05 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0WG855
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz | Microprocessor | 2394/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 140 GiB total, 36.137 GiB free.
D: is FIXED (NTFS) - 298 GiB total, 234.919 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Canon MX700 ser Network
Device ID: ROOT\CANON_IJ_NETWORK\0000
Manufacturer: Canon
Name: Canon MX700 ser Network
PNP Device ID: ROOT\CANON_IJ_NETWORK\0000
Service: StillCam
.
==== System Restore Points ===================
.
RP266: 11/3/2011 5:38:03 PM - Scheduled Checkpoint
RP268: 11/4/2011 7:19:03 PM - Revo Uninstaller's restore point - Dead Island
.
==== Installed Programs ======================
.
7-Zip 9.20
Acronis True Image Home 2011
Adobe Acrobat 9 Pro Extended - English, Français, Deutsch
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Agent Ransack 2010
Alice: Madness Returns
AnyDVD
AoA Audio Extractor Platinum
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 1.0
Canon MX700 series
CCleaner
ConvertXtoDVD 4.1.2.336
D3DX10
Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DVD Decrypter (Remove Only)
DVD Shrink 3.2
East-Tec Eraser 2010 Version 9.7
EVGA Precision 2.0.1
F.E.A.R. 3
Google Chrome
GrabIt 1.7.2 Beta 6 (build 1008)
Internet Download Manager
IrfanView (remove only)
iTunes
Java Auto Updater
Java(TM) 6 Update 26
K-Lite Codec Pack 6.4.0 (Full)
Malwarebytes' Anti-Malware version 1.51.1.1800
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Excel MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Standard 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 7.0.1 (x86 en-US)
MSVCRT
Nero 7 Ultra Edition
Norton 360
NVIDIA 3D Vision Controller Driver
NVIDIA 3D Vision Controller Driver 285.62
NVIDIA 3D Vision Driver 285.62
NVIDIA Control Panel 285.62
NVIDIA Graphics Driver 285.62
NVIDIA Install Application
NVIDIA PhysX
NVIDIA PhysX System Software 9.11.0621
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 1.5.20
NVIDIA Update Components
OGA Notifier 2.0.0048.0
Process Lasso
PVSonyDll
QuickPar 0.9
QuickTime
Rage
Revo Uninstaller 1.89
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Excel 2010 (KB2553070)
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2584066)
Skype™ 5.0
Smart Defrag 2
SpeedFan (remove only)
Switch Sound File Converter
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Outlook Social Connector (KB2583935)
VirtualCloneDrive
VLC media player 0.9.2
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
WinRAR archiver
WinUtilities 9.95 Professional Edition
Xilisoft Video Converter Ultimate 6
.
==== Event Viewer Messages From Past Week ========
.
11/7/2011 6:04:08 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
11/7/2011 6:03:42 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
11/7/2011 6:03:41 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/7/2011 6:03:41 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/7/2011 6:03:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/7/2011 6:03:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/7/2011 6:03:32 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx86 discache eeCtrl ElbyCDIO IDSVix86 spldr SRTSPX SymIRON SymNetS Wanarpv6
11/6/2011 9:49:09 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR3.
11/6/2011 9:37:16 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR2.
11/6/2011 9:20:51 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
11/6/2011 9:20:36 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
11/6/2011 9:20:36 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
11/6/2011 9:20:21 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx86 DfsC discache eeCtrl ElbyCDIO IDSVix86 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx Wanarpv6 WfpLwf
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/6/2011 9:20:21 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/6/2011 10:33:30 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR4.
11/4/2011 5:45:37 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0x8836c008, 0x96f30ad6, 0x00000000, 0x0000000d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 110411-18345-01.
.
==== End Of File ===========================
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Re: windows will not start up

Unread postby askey127 » November 10th, 2011, 8:02 am

This appears to be a Win7 hardware issue, rather than malware.
The thread has been moved to the General Computer Support - Hardware room.
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Re: windows will not start up

Unread postby askey127 » November 10th, 2011, 8:06 am

Hi karkalec,
This is a Video card or Video driver error, and is indication of a failed attempt to reset the display.
You will need to re-install the new driver, but first you MUST remove all traces of the current driver.
I would suggest using the Guru3D - Driver Sweeper.
You can get from here: http://www.guru3d.com/category/driversweeper/
After you Uninstall the present video driver, use the Guru3D - Driver Sweeper to remove all remains of the same driver, before you install the new one.
Once all remains of the old driver are gone, then download and install the fresh copy.

If the above does not work, it is strongly suggestive of a Video Card failure, and the card will need to be replaced.
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Re: windows will not start up

Unread postby karkalec » November 10th, 2011, 8:22 am

Thanks for the response! I will try the suggestion.
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Re: windows will not start up

Unread postby karkalec » November 14th, 2011, 10:33 pm

I have tried uninstalling and reinstalling current drivers, using Driver Sweeper to remove traces. I have also tried installing and old driver from August. Nothing has helped the symptoms. Anything else I can try to determine whether or not the video card has failed before replacing it? In the device manager it doesn't show any indications that the card is faulty...
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Re: windows will not start up

Unread postby askey127 » November 15th, 2011, 8:17 am

karkalec,
If your machine has a discrete video card, take the back/side off the box and make sure the video card is fully inserted in its socket. A lot of mysterious happenings have occurred because the card was loose.

The only other suggestions I have would be to (1)check RAM cards for errors, and (2)check the hard drive.
RAM Test:
Go here : http://www.memtest.org/
download the image, create a boot CD, and use it to boot the machine.
It automatically tests all the RAM with multiple sequences. If it runs a couple hours (or even a half hour) with no errors, the RAM is very likely OK. You do not need a video driver to run this.

Hard Drive Test:
-----------------------------------------
Check hard Drive for Errors
Open Notepad... then copy and paste the following line into Notepad:
(Notepad is in Start, Programs, Accessories)
Code: Select all
cmd  /c  chkdsk  c:  |find  /v  "percent"  >> "%userprofile%\desktop\checkhd.txt"

Now Save the NotePad file like this:
  • Click on File from the top menu bar.
  • Select Save As, use Filename: testhd.bat and Save As Type: All Files.
  • Choose Desktop as the location
  • Click Save.
Right click on testhd.bat on your desktop and select Run As Administrator to run it. OK the UAC.
A Command Prompt box will pop up, then close after a couple minutes.
Look at the contents of the checkhd.txt file from your desktop.
Look at the last 20 or 30 lines.
You want to see a line reporting zero bad sectors.
You can ignore any reports of errors having to do with bitmaps. Those are known bugs in NTFS reporting.
-----------------------------------------------------------
Hard Disk Repair
IF Chkdsk has found any errors having to do with bad sectors in your file system, or if it reports that it cannot continue in Read-Only Mode, it needs to run a different sequence on reboot to do repairs. It can't repair the file system while Windows is running.
DO NOT START THIS SEQUENCE UNLESS YOU CAN DO WITHOUT THE MACHINE FOR AN HOUR OR TWO. It may not take very long , but could, depending on the number of files and folders.
It will not relinquish control until it is done. You cannot stop it, and it would be a BIG mistake to pull the plug.

  1. Open Notepad... then copy and paste the following into Notepad:
    Code: Select all
    cmd  /c  chkdsk  c: /F
  2. Now Save the NotePad file like this:
    • Click on File from the top menu bar.
    • Select Save As, use Filename: fixhd.bat. and Save As Type: All Files.
    • Choose Desktop as the location
    • Click Save.
  3. Right click on fixhd.bat on your desktop and select Run As Administrator to run it.
  4. You will get a message that the volume is locked, with a request to do the repair on Reboot. Answer Y
  5. Click Continue at the UAC prompt.
Go to Start, Turn Off Computer and choose Reboot
It will scan again when it boots up and make the repairs as the first part of the reboot process.
-----------------------------------------------------------
Check Hard Disk For Errors
Once the computer boots up again, please delete your original file Checkhd.txt If it's present on your Desktop.
Right click on testhd.bat on your desktop and select Run As Administrator to run it.
Click Continue at the UAC prompt.
A Command Prompt box will pop up, then close after a couple minutes.

Look at the contents of the new checkhd.txt file from your desktop.
Look at the last 20 or 30 lines.
You want to see a line reporting zero bad sectors.

These few tests are about all I might suggest an individual can do to troubleshoot a random Video error like that.

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Re: windows will not start up

Unread postby karkalec » November 16th, 2011, 10:48 pm

Just to follow up, you were right that it was the video card. Replaced the card and all is well.

Thanks!
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Re: windows will not start up

Unread postby askey127 » November 17th, 2011, 7:52 pm

Since this issue has been corrected withb a hardware change, this thread will be closed.
Glad we could help.
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