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There must be an easy fix to this

Troubleshooting issues with software, including all version of Windows.

There must be an easy fix to this

Unread postby tallin » January 19th, 2013, 5:01 pm

I work voluntarily on a few forums.

Since using Chrome (Windows 7) when I get an email notification that someone has replied to a post and click on the site included in the email to access the OP's reply, all I get is a page opening in Chrome with 'untitled' as the heading.

My way around this is to right click on the link in the email > copy shortcut > open Chrome > paste and the site loads. Can anyone guide me to a fix for this annoying issue as I really like Chrome and do not want to change browsers.

If I have Chrome open and click on the OP's link in the email the link will load.

My older laptop using XP and Chrome opens the links in the emails whether I have
Chrome open or not!

I have posted this request on other forums with no fix to the issue. One of which is http://www.suggestafix.com/index.php?sh ... 37210&hl=#

This issue is not serious enough to create a new profile so I have not done that.

Thank you,

kind regards,
tallin
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Re: There must be an easy fix to this

Unread postby deltalima » January 19th, 2013, 5:24 pm

The first test I would do is try with another browser. Install Firefox and set it as default then check if the email links open.
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Re: There must be an easy fix to this

Unread postby tallin » January 19th, 2013, 5:41 pm

Thank you for replying.

I have IE 9 as my second browser and have tested with it and the OP link loads normally. I am running the latest Chrome browser, however this issue also happened with earlier Chrome Browsers.

kind regards,
tallin
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Re: There must be an easy fix to this

Unread postby deltalima » January 19th, 2013, 5:47 pm

There are instructions here to manually remove Chrome and all the user settings.

Try that then reboot then reinstall Chrome then test.
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Re: There must be an easy fix to this

Unread postby tallin » January 19th, 2013, 11:26 pm

I am loathe to do any registry changes, although I did backup the registry and attempt to manually uninstal Chrome. The saved to desktop file "remove.reg" (without quotes) would not allow me to change anything at all. Please view attachment. I firstly created a system restore and a registry backup.

I have already uninstalled Chrome twice, once through start > Chrome uninstal, and reinstalled it and once with Revo uninstaller, but get the same issue as my first post stated.

Thank you for assisting with this, however whilst I would dearly love to know why Chrome is refusing to open these links, the situation is not that serious for me to be changing registry entries.

kind regards,

remove.reg error.gif
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tallin
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Location: Melbourne Victoria

Re: There must be an easy fix to this

Unread postby tallin » January 30th, 2013, 12:37 am

Update on my research to solve my issue in post #1

When researching my issue more, I have found that the only fix is to install a 64-bit version of Chrome in Program files (Windows 7) if there is one and to date there is not one available.

By default Chrome is installed in
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

The Chrome installer naturally binds into one to install its browser on 32-bit and 64-bit. There is currently no 64 bit version of Chrome, and there are zero issues running the 32 bit version on a 64 bit system so a 64-bit Chrome browser would be very unlikely.

kind regards,
tallin
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Posts: 7
Joined: February 14th, 2006, 6:47 pm
Location: Melbourne Victoria

Re: There must be an easy fix to this

Unread postby tallin » February 8th, 2013, 6:53 pm

Finally found the answer to this issue.

As follows:

Start > All Programs > Expand Chrome > right click on Chrome.exe > Properties > Compatibility > enable "Run this program in compatibility mode" > In the drop down menu choose Windows 7 > apply > OK. Mine was set on Windows XP but of course I am using Windows 7.

You would need to choose whichever operating system you are using of course.

kind regards, :cheers:
tallin
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Location: Melbourne Victoria
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