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Please read > >THIS ANNOUNCEMENT< < before posting your NEW topic about your problem.

Please do NOT reply to your topic until a staff member has responded as they are looking for topics that have ZERO replies.

Paste your logs into your post. DO NOT USE ATTACHMENTS! Logs posted as attachments will be ignored and the topic will be closed.

If no expert has replied after 3 days, and you still require assistance, please post in our 72 hour bump room > > CLICK HERE < < Please do NOT reply to your own topic in an attempt to "bump" it. Bumped topics will be closed, requiring you to start again from the beginning.

If you are being helped and you haven't replied to your helper within 3 days of their last post, your topic will be closed as inactive. If that happens, you will need to start a new topic when you have the time available to promptly complete all instructions.

If your topic has been closed due to inactivity, do NOT request that your topic be reopened - we do NOT reopen topics unless they have been closed in error - you will need to start a NEW topic with NEW DDS logs. Do NOT attempt to start a new topic with a post that is essentially a reply to your closed topic.



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christinarikley
 Post subject: help 3 problems
New postPosted: Mon 25 Jun, 2012 11:30 pm 
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Joined: Mon 25 Jun, 2012 11:21 pm
Posts: 1
First problem is when i download the DDS tool it wont run for me so i cant get the logs. I've tried to download it from multiple sources and it still wont work.
Second problem is I uninstalled McAfee with revo uninstaller and it's still there.
Third problem is someone downloaded video grabber and cant get rid of it.

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Gary R
 Post subject: Re: help 3 problems
New postPosted: Tue 26 Jun, 2012 6:42 am 
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Joined: Tue 28 Jun, 2005 4:36 pm
Posts: 17084
Location: Yorkshire
If you can't run DDS, then please follow the instructions in the following post ... viewtopic.php?p=576725#p576725

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