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Please read > >THIS ANNOUNCEMENT< < before posting your NEW topic about your problem.

Please do NOT reply to your topic until a staff member has responded as they are looking for topics that have ZERO replies.

Paste your logs into your post. DO NOT USE ATTACHMENTS! Logs posted as attachments will be ignored and the topic will be closed.

If no expert has replied after 3 days, and you still require assistance, please post in our 72 hour bump room > > CLICK HERE < < Please do NOT reply to your own topic in an attempt to "bump" it. Bumped topics will be closed, requiring you to start again from the beginning.

If you are being helped and you haven't replied to your helper within 3 days of their last post, your topic will be closed as inactive. If that happens, you will need to start a new topic when you have the time available to promptly complete all instructions.

If your topic has been closed due to inactivity, do NOT request that your topic be reopened - we do NOT reopen topics unless they have been closed in error - you will need to start a NEW topic with NEW DDS logs. Do NOT attempt to start a new topic with a post that is essentially a reply to your closed topic.



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MarcusG
 Post subject: Virus & malware removal. Win XP sp3
New postPosted: Tue 24 Jan, 2012 9:39 pm 
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Joined: Tue 24 Jan, 2012 9:15 pm
Posts: 2
Hello can someone help to check if my pc is now free from malware.
I was trying to view bbc iplayer while abroad so i was changing the settings in Firefox to view iplayer via a proxy server. I noticed I could not access some sites. So i restored the settings in Firefox. The problem persisted. Suspecting a virus i tried to download Microsoft Security Essentials (MSE), alas i could not access any anti-virus (AV) site.

I googled this problem, and found the workaround solution of typing "net stop dnscache" in the command line, allowing me to avoid the poisoned DNS cache.

I changed my windows update settings to automatic download but ask me before installing. A task bar pop up showed i had an update available. Following the link to read more about the update the internet explorer page did not look right. i did not apply the update. the process responsible for the update notification was wuauclt.exe.

I then downloaded MSE, MalwareBytes Antimalware (MBAM) Trial version, and Trend Micro HijackThis (HJT). I ran full scans of MSE and MBAM. MSE found the conficker B virus. I removed it, MSE said it was successfully removed. MBAM found nothing.
I them ran HJT, and I have uploaded the log to this topic.

About 3 years ago when i had a different pc, I recall having to change the name of HJT so that potential viruses could not hide from it. Is this step required to check if my laptop is free from malware?

Many thanks in advance for your time and expertise.
Marc

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deltalima
 Post subject: Re: Virus & malware removal. Win XP sp3
New postPosted: Tue 24 Jan, 2012 9:41 pm 
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Joined: Sat 28 Feb, 2009 9:38 pm
Posts: 7372
Location: UK
By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • DDS.txt
  • Attach.txt
  • Details of your problems.

If for any reason you can't run DDS, please let us know in your post.


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