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apq downloader problem

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apq downloader problem

Unread postby katamargiedamacy » July 11th, 2008, 4:19 pm

I think my computer has a trojan on it. " Auto Protect results" window pops out that says that a downloader has been cleansed. The file usually starts with the sequence APQ. This happens multiple times in a row. Thank you for your help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:17:59 PM, on 7/11/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\ATK0100\HControl.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\AIM6\aim6.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\ATK0100\ATKOSD.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\AIM6\anotify.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Symantec AntiVirus\SavUI.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\Taskmgr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
c:\windows\system32\rundll32.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [HControl] C:\Windows\ATK0100\HControl.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C :\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7635 bytes
katamargiedamacy
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Posts: 9
Joined: July 11th, 2008, 3:53 pm
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Re: apq downloader problem

Unread postby Carolyn » July 15th, 2008, 8:28 pm

Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please do not run any other tool untill instructed to do so!
Please reply to this thread, do not start another!
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.


If you follow these instructions, everything should go smoothly.

I am currently looking at your log now and will be back as soon as possible with your instructions.
while you are waiting one other thing that can be of good use is an uninstall list so please do the following

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.
User avatar
Carolyn
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Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: apq downloader problem

Unread postby katamargiedamacy » July 16th, 2008, 11:59 am

here you go :D

2007 Microsoft Office system
Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.0
AIM 6
ATK0100 ACPI UTILITY
BisonCam
Comcast High-Speed Internet Install Wizard
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
HijackThis 2.0.2
Java(TM) SE Runtime Environment 6
LiveUpdate 3.2 (Symantec Corporation)
McAfee SecurityCenter
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.15)
Realtek High Definition Audio Driver
Scientific-Atlanta WebSTAR 2000 series Cable Modem
Spybot - Search & Destroy
Symantec AntiVirus
TGA Convert 1.3
Ventrilo Client
Viewpoint Media Player
Winamp (remove only)
World of Warcraft
katamargiedamacy
Active Member
 
Posts: 9
Joined: July 11th, 2008, 3:53 pm

Re: apq downloader problem

Unread postby Carolyn » July 16th, 2008, 1:19 pm

Hello,

The entries below indicate that you may have two antivirus programs on your computer.

Symantec AntiVirus
McAfee SecurityCenter


When you have more than one antivirus programs running at the same time, they conflict with each other rendering the computer vulnerable or unusable. It may even cause crashes. Please review this information:
Should you run more than one antivirus program at the same time?
Microsoft recommends that you have only one anti-virus program installed on your computer.

Antivirus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two antivirus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash. I notice that you are using more than one antivirus program. This is very dangerous, as multiple antivirus programs can interfere with one another and actually allow MORE viruses to get through. Running two antivirus programs at the same time could lead to both of them trying to scan the same file at the same time, scan the same email at the same time and so on which could lead to conflicts.

Go to start > control panel > programs and features. and uninstall all but one antivirus program.



Please download Malwarebytes' Anti-Malware and save it to a convenient location.
  1. Right click on mbam-setup.exe and select Run as administrator
  2. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
      Update Malwarebytes' Anti-Malware
      Launch Malwarebytes' Anti-Malware
  3. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
  4. Select the Scanner tab. Click on Perform full scan, then click on Scan.
  5. Leave the default options as it is and click on Start Scan.
  6. When done, you will be prompted. Click OK, then click on Show Results.
  7. Checked (ticked) all items and click on Remove Selected.
  8. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.


Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Right click on dss.exe and select Run as administrator, then follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.


Please post the Malwarebytes' Anti-Malware log along with the contents of main.txt and extra.txt.
User avatar
Carolyn
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Posts: 4701
Joined: April 18th, 2007, 9:36 am
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Re: apq downloader problem

Unread postby katamargiedamacy » July 17th, 2008, 12:03 am

i uninstalled my McAffe anti virus and ran the programs you wanted.
thanks

Malwarebytes' Anti-Malware 1.20
Database version: 960
Windows 6.0.6000

11:38:28 PM 7/16/2008
mbam-log-7-16-2008 (23-38-28).txt

Scan type: Full Scan (C:\|)
Objects scanned: 112783
Time elapsed: 30 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\Downloaded Program Files\unagiuninst.exe (Trojan.Agent) -> Quarantined and deleted successfully.


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Premium (build 6000)
Architecture: X86; Language: English

CPU 0: Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz
Percentage of Memory in Use: 72%
Physical Memory (total/avail): 1022.69 MiB / 282.93 MiB
Pagefile Memory (total/avail): 2293.75 MiB / 1344.93 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1924.54 MiB

C: is Fixed (NTFS) - 111.79 GiB total, 71.72 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - FUJITSU MHV2120BH ATA Device - 111.79 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 111.79 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

AV: Symantec AntiVirus v10.2.0.276 (Symantec Corporation)
AS: Spybot - Search and Destroy v1.0.0.5 (Safer Networking Ltd.) Outdated
AS: Symantec AntiVirus v10.2.0.276 (Symantec Corporation)
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Margie\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=MARGIE-PC
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Margie
LOCALAPPDATA=C:\Users\Margie\AppData\Local
LOGONSERVER=\\MARGIE-PC
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f06
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Margie\AppData\Local\Temp
TMP=C:\Users\Margie\AppData\Local\Temp
USERDOMAIN=Margie-PC
USERNAME=Margie
USERPROFILE=C:\Users\Margie
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

magyar
Margie


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
2007 Microsoft Office system --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROHYBRIDR /dll OSETUP.DLL
Activation Assistant for the 2007 Microsoft Office suites --> "C:\ProgramData\{623D32E9-0C62-4453-AD44-98B31F52A5E1}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 ActiveX --> C:\Windows\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player Plugin --> C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
AIM 6 --> C:\Program Files\AIM6\uninst.exe
ATK0100 ACPI UTILITY --> C:\Windows\ATK0100\XPunin.exe
BisonCam --> C:\Program Files\InstallShield Installation Information\{4A57592C-FF92-4083-97A9-92783BD5AFB4}\SETUP.exe -runfromtemp -l0x0009 -removeonly
Comcast High-Speed Internet Install Wizard --> C:\Program Files\support.com\uninstall\chsi_uninstaller.exe
DivX Codec --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Content Uploader --> C:\Program Files\DivX\DivXContentUploaderUninstall.exe /CUPLOADER
DivX Converter --> C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
DivX Player --> C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Java(TM) SE Runtime Environment 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Office Access MUI (English) 2007 --> MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007 --> MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Professional Hybrid 2007 --> MsiExec.exe /X{91120000-0031-0000-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007 --> MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Office Word Viewer 2003 --> MsiExec.exe /I{90850409-6000-11D3-8CFE-0150048383C9}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Mozilla Firefox (2.0.0.15) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
Realtek High Definition Audio Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly
Scientific-Atlanta WebSTAR 2000 series Cable Modem --> UNDPX2A.EXE
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Symantec AntiVirus --> MsiExec.exe /I{7C9E6E52-EB11-44DB-A761-82D5D873A8D9}
TGA Convert 1.3 --> C:\Program Files\TGA Convert\uninst.exe
Ventrilo Client --> MsiExec.exe /I{789289CA-F73A-4A16-A331-54D498CE069F}
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
Winamp (remove only) --> "C:\Program Files\Winamp\UninstWA.exe"
World of Warcraft --> C:\Program Files\Common Files\Blizzard Entertainment\World of Warcraft\Uninstall.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type47234 / Success
Event Submitted/Written: 07/16/2008 10:24:59 PM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type47233 / Success
Event Submitted/Written: 07/16/2008 10:24:57 PM
Event ID/Source: 5615 / WinMgmt
Event Description:


Event Record #/Type47229 / Success
Event Submitted/Written: 07/16/2008 10:24:22 PM
Event ID/Source: 902 / Software Licensing Service
Event Description:
The Software Licensing service has started.

Event Record #/Type47213 / Error
Event Submitted/Written: 07/16/2008 10:20:39 PM
Event ID/Source: 51 / Symantec AntiVirus
Event Description:
Security Risk Found!Risk: Downloader in File: C:\ProgramData\Symantec\SRTSP\Quarantine\APQEFF7.tmp by: Auto-Protect scan. Action: Cleaned by Deletion. Action Description:

Event Record #/Type47212 / Error
Event Submitted/Written: 07/16/2008 10:20:38 PM
Event ID/Source: 5 / Symantec AntiVirus
Event Description:
Risk Found!Risk: Downloader in File: C:\ProgramData\Symantec\SRTSP\Quarantine\APQEFF7.tmp by: Auto-Protect scan. Action: Cleaned by Deletion. Action Description:



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type113890 / Warning
Event Submitted/Written: 07/16/2008 11:51:44 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%Margie-PC27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %Margie-PC27 can't undo changes that you allow.

For more information please see the following:
%Margie-PC275

Scan ID: {523D50D2-9C91-49A0-B746-C441490A2978}

User: Margie-PC\Margie

Name: %Margie-PC271

ID: %Margie-PC272

Severity ID: %Margie-PC273

Category ID: %Margie-PC274

Path Found: %Margie-PC276

Alert Type: %Margie-PC278

Detection Type: 1.1.1505.02

Event Record #/Type113889 / Warning
Event Submitted/Written: 07/16/2008 11:51:44 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%Margie-PC27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %Margie-PC27 can't undo changes that you allow.

For more information please see the following:
%Margie-PC275

Scan ID: {CA69248B-1979-4FEB-A7F2-D01F1D5A2098}

User: Margie-PC\Margie

Name: %Margie-PC271

ID: %Margie-PC272

Severity ID: %Margie-PC273

Category ID: %Margie-PC274

Path Found: %Margie-PC276

Alert Type: %Margie-PC278

Detection Type: 1.1.1505.02

Event Record #/Type113886 / Warning
Event Submitted/Written: 07/16/2008 11:38:34 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%Margie-PC27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %Margie-PC27 can't undo changes that you allow.

For more information please see the following:
%Margie-PC275

Scan ID: {14102C53-D609-4F04-AC6E-95B2634CED17}

User: Margie-PC\Margie

Name: %Margie-PC271

ID: %Margie-PC272

Severity ID: %Margie-PC273

Category ID: %Margie-PC274

Path Found: %Margie-PC276

Alert Type: %Margie-PC278

Detection Type: 1.1.1505.02

Event Record #/Type113877 / Warning
Event Submitted/Written: 07/16/2008 10:31:45 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%Margie-PC27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %Margie-PC27 can't undo changes that you allow.

For more information please see the following:
%Margie-PC275

Scan ID: {19E28D69-86DD-4EAA-B58F-F35EEEFFBBAE}

User: Margie-PC\Margie

Name: %Margie-PC271

ID: %Margie-PC272

Severity ID: %Margie-PC273

Category ID: %Margie-PC274

Path Found: %Margie-PC276

Alert Type: %Margie-PC278

Detection Type: 1.1.1505.02

Event Record #/Type113855 / Warning
Event Submitted/Written: 07/16/2008 10:23:04 PM
Event ID/Source: 4001 / Microsoft-Windows-WLAN-AutoConfig
Event Description:




-- End of Deckard's System Scanner: finished at 2008-07-16 23:53:47 ------------


Deckard's System Scanner v20071014.68
Run by Margie on 2008-07-16 23:48:26
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
25: 2008-07-17 02:50:22 UTC - RP440 - Windows Update
24: 2008-07-12 13:55:57 UTC - RP439 - Windows Update
23: 2008-06-23 07:00:31 UTC - RP438 - Windows Update
22: 2008-06-22 21:00:11 UTC - RP437 - Installed Ad-Aware
21: 2008-06-22 20:56:46 UTC - RP436 - Installed Ad-Aware


-- First Restore Point --
1: 2008-06-06 07:05:04 UTC - RP416 - Windows Update


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 1023 MiB (1024 MiB recommended).


-- HijackThis (run as Margie.exe) ----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:51:25 PM, on 7/16/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\ATK0100\HControl.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\ATK0100\ATKOSD.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Margie\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Margie.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [HControl] C:\Windows\ATK0100\HControl.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5973 bytes

-- File Associations -----------------------------------------------------------

.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

S3 SRTSPL - c:\windows\system32\drivers\srtspl.sys <Not Verified; Symantec Corporation; AutoProtect>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Viewpoint Manager Service - "c:\program files\viewpoint\common\viewpointservice.exe" <Not Verified; Viewpoint Corporation; Viewpoint Manager>


-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel


-- Files created between 2008-06-16 and 2008-07-16 -----------------------------

2008-07-16 22:29:13 0 d-------- C:\Users\All Users\Malwarebytes
2008-07-16 22:29:11 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-22 17:02:50 0 d-------- C:\Program Files\Lavasoft
2008-06-22 17:02:30 0 d-------- C:\Users\All Users\Lavasoft
2008-06-22 16:42:08 0 d-------- C:\Program Files\Trend Micro
2008-06-22 16:28:33 0 d-------- C:\Users\All Users\Spybot - Search & Destroy


-- Find3M Report ---------------------------------------------------------------

2008-07-16 22:29:22 0 d-------- C:\Users\Margie\AppData\Roaming\Malwarebytes
2008-07-16 22:25:55 0 d-------- C:\Program Files\Common Files
2008-07-16 22:23:04 12 --a------ C:\Windows\bthservsdp.dat
2008-07-12 12:37:12 174 --ahs---- C:\Program Files\desktop.ini
2008-07-12 09:58:24 0 d-------- C:\Program Files\Windows Mail
2008-06-22 16:56:06 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-08 21:54:30 0 d-------- C:\Program Files\World of Warcraft
2008-06-05 15:43:24 0 d-------- C:\Users\Margie\AppData\Roaming\Adobe


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [04/11/2007 09:33 AM]
"HControl"="C:\Windows\ATK0100\HControl.exe" [04/17/2006 05:24 AM]
"RtHDVCpl"="RtHDVCpl.exe" [12/01/2006 05:37 PM C:\Windows\RtHDVCpl.exe]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0\bin\jusched.exe" [03/02/2007 05:30 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [05/11/2007 03:06 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [11/22/2006 06:12 PM]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [11/28/2006 07:34 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [01/09/2008 04:01 AM]
"@"="" []
"StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [11/10/2006 04:35 PM]
"Aim6"="C:\Program Files\AIM6\aim6.exe" [10/04/2007 11:20 AM]
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [11/02/2006 08:35 AM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [11/02/2006 08:36 AM]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [01/28/2008 11:43 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum
bthsvcs BthServ


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
AutoRun\command- D:\SAV/setup.exe -q


[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\ccc-core-static]
msiexec /fums {F8487D71-8722-24E3-AC1E-8BA8B34E8832} /qb

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-07-16 23:53:47 ------------
katamargiedamacy
Active Member
 
Posts: 9
Joined: July 11th, 2008, 3:53 pm

Re: apq downloader problem

Unread postby Carolyn » July 17th, 2008, 11:17 am

Hello,

Your log indicates that you have an outdated version of Spybot - Search & Destroy running on your computer. Outdated security programs can cause all kinds of problems. Please disable TeaTimer and uninstall the software now.

Disable Spybot's TeaTimer. This is a two step process.
First step:
  • Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  • If you have Version 1.4, Click on Exit Spybot S&D Resident
Second step, For Either Version :
  • Open Spybot S&D
  • Click Mode, choose Advanced Mode
  • Go To the bottom of the Vertical Panel on the Left, Click Tools
  • then, also in left panel, click Resident shows a red/white shield.
  • If your firewall raises a question, say OK
  • In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
  • OK any prompts.
  • Use File, Exit to terminate Spybot
  • Reboot your machine for the changes to take effect.


Uninstall Spybot - Search & Destroy
  • Go to start > control panel > programs and features.
  • Right click on each instance of:

    Spybot - Search & Destroy

  • Click Uninstall & then follow the prompts to remove it.



Download and Install CCleaner
  • Download CCleaner from here . Choose the Slim version.
  • Double click on ccsetupXXX_slim.exe to start the installation of CCleaner. (XXX is the version number)
  • Click OK
  • Click Next
  • Click I agree
  • Click Next
  • Click Install
  • Once the installation has finished, click Finish


Run CCleaner
CCleaner will remove everything from the temp/temporary folders but please note that it will not make back ups!
  • Right-click CCleaner.exe and select Run As Administrator to run it.
  • Before first use, select Options > Advanced and UNCHECK Only delete files in Windows Temp folder older than 48 hours
  • Then select the items you wish to clean up.
    • In the Windows Tab:
      • Clean all entries in the Internet Explorer section except Cookies
      • Clean all the entries in the Windows Explorer section
      • Clean all entries in the System section
      • Clean all entries in the Advanced section
      • Clean any others that you choose
    • In the Applications Tab:
      • Clean all except cookies in the Firefox/Mozilla section if you use it
      • Clean all in the Opera section if you use it
      • Clean Sun Java in the Internet Section
      • Clean any others that you choose
  • Click the Run Cleaner button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click OK and it will scan and clean your system.
  • Click exit when done.
  • If it asks you to reboot at the end, click NO
CCleaner should be run with the above settings for each User Account!


Right click on your favourite web browser (Internet Explorer, Firefox, etc) and select Run As Administrator to run it.

Go to Kaspersky website and perform an online antivirus scan. Please use Internet Explorer as it uses ActiveX.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.


Please post the Kaspersky report along with a fresh HijackThis log and a description of how your computer is behaving.
User avatar
Carolyn
MRU Emeritus
MRU Emeritus
 
Posts: 4701
Joined: April 18th, 2007, 9:36 am
Location: Maine

Re: apq downloader problem

Unread postby katamargiedamacy » July 18th, 2008, 12:28 am

My computer seems to run faster since and I stopped getting the auto protect pop up once I uninstalled McAffe. Though I know the cause of the auto protect pop up didnt go away.


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, July 18, 2008
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit (build 6000)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, July 18, 2008 02:03:50
Records in database: 966893
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 81554
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 01:01:04


File name / Threat name / Threats count
C:\Program Files\World of Warcraft\WoW-2.0.10.6448-to-2.0.12.6546-enUS-downloader.exe Infected: Trojan-GameThief.Win32.WOW.bki 1

The selected area was scanned.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:22:04 AM, on 7/18/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\ATK0100\HControl.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\ATK0100\ATKOSD.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [HControl] C:\Windows\ATK0100\HControl.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5365 bytes
katamargiedamacy
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Re: apq downloader problem

Unread postby Carolyn » July 19th, 2008, 1:19 pm

Hello,

My computer seems to run faster since and I stopped getting the auto protect pop up once I uninstalled McAffe. Though I know the cause of the auto protect pop up didnt go away.


It is possible that the auto protect pop-ups were caused by having two Anti-virus programs running.


Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to and find the following file: if found, delete it:

C:\Program Files\World of Warcraft\WoW-2.0.10.6448-to-2.0.12.6546-enUS-downloader.exe <<File

Now empty you’re Recycle Bin.


I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player's components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
  1. Click Start, Control Panel > Programs and Features..
  2. Highlight Viewpoint Manager or Viewpoint Media Player , click Remove.
  3. Do the same for each Viewpoint component.



Update Java
Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.


  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 7.
  • Click the Download button to the right.ex.jsp
  • Select Windows from the drop-down list for Platform.
  • Check the box that says: Accept License Agreement.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Go to start > control panel > programs and features.
  • Right click on:

    Java(TM) SE Runtime Environment 6

  • Click Uninstall & then follow the prompts to remove it.
  • Close any programs you may have running - especially your web browser.
  • Right click on jre-6u6-windows-i586-p.exe and select Run As Administrator to install Java.
  • Reboot your computer.



Update Adobe Reader
Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version. Adobe Reader 9.
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Adobe 9 is a large program and if you prefer a smaller program you can get Foxit 2.0 instead from http://www.foxitsoftware.com/pdf/rd_intro.php



This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are

Your logs appear to be clean. Congratulations!

Please delete Dss.exe from your computer:

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.


General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.

  • Clear Infected System Restore Points
    Turn off System Restore-Vista
    • Click the Vista/Start icon.
    • Right Click >> Computer
    • Click Properties.
    • Click the System Protection tab.
    • Uncheck All drives
    • Click "Turn Off System Restore" at the prompt then click "Apply".
    • Restart your computer.

    Turn ON System Restore-Vista
    • Click the Vista/Start icon
    • Right Click >> Computer
    • Click Properties.
    • Click the System Protection tab.
    • Checkmark All drives that were selected previously then click "Apply".


  • Set correct settings for files
    • Click Start > Computer > Organize menu (at top of page) > Folder and Search Options > View tab.
    • Under Hidden files and folders if necessary select Do not show hidden files and folders.
    • If unchecked please check Hide protected operating system files (Recommended)
    • If necessary check Display content of system folders
    • If necessary Uncheck Hide file extensions for known file types.
    • Click OK


  • Make sure that you keep your antivirus updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.


  • Security Updates for Windows, Internet Explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab.

  • Update Non-Microsoft Programs
    Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.

  • Make Internet Explorer More Secure
    You are using Internet Explorer v. 7. Therefore please read and follow the recommendations at this SITE


Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.

  • Malwarebytes' Anti-Malware
    Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. You can find a tutorial HERE.

  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.

    Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
    If this isn't done first, the next reboot may take a VERY LONG TIME.
    This is how to do it. First be sure you are signed in as a user with administrative privileges:
    Stop and Disable the DNS Client Service
    Go to Start, in the Start Search box type Run, when the run window opens type Services.msc and click OK.
    Under the Extended Tab, Scroll down and find this service.
    DNS Client
    Right-Click on the DNS Client Service. Choose Properties
    Select the General tab. Click on the Stop button.
    Click the Arrow-down tab on the right-hand side at the Start-up Type box.
    From the drop-down menu, click on Manual
    Click the Apply tab, then click OK


  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
    Firefox
    Opera


Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.
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Carolyn
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Re: apq downloader problem

Unread postby katamargiedamacy » July 19th, 2008, 5:00 pm

Thanks so much for your help. After I posted to you last time I fell asleep with my computer on for about 4 hours. When I woke up my antivirus had about 7 things in quarantine. That was the first time I left my computer on for a significant amount of time since I noticed the popups. Is this something I should be concerned about?
katamargiedamacy
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Re: apq downloader problem

Unread postby Carolyn » July 20th, 2008, 9:54 am

katamargiedamacy wrote:Thanks so much for your help. After I posted to you last time I fell asleep with my computer on for about 4 hours. When I woke up my antivirus had about 7 things in quarantine. That was the first time I left my computer on for a significant amount of time since I noticed the popups. Is this something I should be concerned about?


Let's take a look at what was quarantined:

Export the Symantic Antivirus Activity log to a text file

  • Open the Symantec Control Panel
  • Click Reports
  • Click View Activity Log
  • In the Log Viewer, click on Quarantine or Quarantine log
  • On the menu, click Log > Export Category as
  • Create a name for the file, and then save it to your Desktop so that it will be easy to find.

If the above instructions do not work, please let me know the version of the Symantec product you are using.

Please post the contents of the log file and a fresh HijackThis log.
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Carolyn
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Re: apq downloader problem

Unread postby katamargiedamacy » July 20th, 2008, 12:06 pm

here is a list of my quarantined items. Also it seems World of Warcraft seems to shut down my computer after about 20 minutes of running time.

Risk Filename Original Location Status Date
Downloader APQ51B.tmp C:\ProgramData\Symantec\SRTSP\Quarantine\ Infected 7/14/2008 19:24
Downloader APQ3F38.tmp C:\ProgramData\Symantec\SRTSP\Quarantine\ Infected 6/22/2008 21:36
Downloader APQC50D.tmp C:\ProgramData\Symantec\SRTSP\Quarantine\ Infected 6/22/2008 17:28
Downloader APQ64B9.tmp C:\ProgramData\Symantec\SRTSP\Quarantine\ Infected 7/12/2008 10:16
Downloader APQ7185.tmp C:\ProgramData\Symantec\SRTSP\Quarantine\ Infected 7/13/2008 23:08
Downloader APQ5087.tmp C:\ProgramData\Symantec\SRTSP\Quarantine\ Infected 7/12/2008 13:16
katamargiedamacy
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Re: apq downloader problem

Unread postby Carolyn » July 20th, 2008, 3:19 pm

Please post a fresh HijackThis log.
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Carolyn
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Re: apq downloader problem

Unread postby katamargiedamacy » July 20th, 2008, 10:27 pm

sorry about that

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:25:59 PM, on 7/20/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\ATK0100\HControl.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\ATK0100\ATKOSD.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [HControl] C:\Windows\ATK0100\HControl.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5381 bytes
katamargiedamacy
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Re: apq downloader problem

Unread postby Carolyn » July 21st, 2008, 5:45 pm

Your HijackThis log is clean.

That quarantine info from Symantec is fairly cryptic. Let's see if the activity log will tell us more about what was detected.

  • Open the Symantec Control Panel
  • Click Reports
  • Click View Activity Log
  • In the Log Viewer, click on Virus Detections
  • On the menu, click Log > Export Category as
  • Create a name for the file, and then save it to your Desktop so that it will be easy to find.

Please post that information in your next reply.
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Re: apq downloader problem

Unread postby katamargiedamacy » July 21st, 2008, 6:49 pm

the version of Symantec anti virus that I have doesn't have a reports section but it does have a history. The last post I just did an export of my quarantine section.
It says the program version I have is
program : 10.2.0.276
scan engine : 81.1.0.13
I hope this is helpful.
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