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Can't reach my web site or my email- or any sites on my ISP

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Can't reach my web site or my email- or any sites on my ISP

Unread postby Syzygy » May 23rd, 2006, 8:21 pm

I can reach everywhere on the internet except my website. I can't get there with IE, FF, FTP via Dreamweaver, email via outlook or Thunderbird.

As a webmaster, this is somewhat embarrassing.

Somewhere in there is a block that won't let me get to that IP address. Another computer 3 feet away on my network is just fine and can reach that site easily.

I'm at my wit's end. I've tried everything I can think of. Firewall's off, No Anti-virus, removed SpyBot S&D, and AdAware. Installed Windows Defender.

I'm running XP Pro SP2. I've gone through the registry and killed all of the listings of the files SpyBot installed in the Restricted Sites areas.

Booted to Safe mode with Networking, no change. My Hosts File is clean.

If you don't know where else to look, can someone tell me how to identify the process that is doing the blocking? What do I have to do to figure that part out?

Any and all recommendations including those involving incendaries are welcome.

Thanks,
Syzygy

Logfile of HijackThis v1.99.1
Scan saved at 8:05:41 PM, on 5/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\StartupMonitor.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Ahead\Nero BackItUp\NBJ.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\MSI\DigiCell\DigiCell.exe
C:\Program Files\AllKeys\AllKeys.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Chris.CHRIS-SPEEDY\Start Menu\Programs\HijackThis.exe

O2 - BHO: NewzCrawlerRSSAutodiscovery2 Object - {5F50A50A-0A0F-4F58-8B1C-62BC60F9B05A} - C:\PROGRA~1\NEWZCR~1\NCRSSA~1.DLL
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [RssReader] C:\Program Files\RssReader\RssReader.exe
O4 - Startup: AllKeys.lnk = C:\Program Files\AllKeys\AllKeys.exe
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O4 - Global Startup: DigiCell.lnk = C:\Program Files\MSI\DigiCell\DigiCell.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Subscribe in NewzCrawler - file://C:\Program Files\NewzCrawler\context.htm
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Passcards - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra 'Tools' menuitem: Passcards Editor - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Newz Crawler - {CA7C41C8-5C9D-4A03-A101-B0AA4F0C3ABC} - C:\Program Files\NewzCrawler\News.exe
O9 - Extra 'Tools' menuitem: Newz Crawler - {CA7C41C8-5C9D-4A03-A101-B0AA4F0C3ABC} - C:\Program Files\NewzCrawler\News.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 7088898734
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 7089021890
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
Syzygy
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Posts: 5
Joined: April 24th, 2006, 8:03 pm
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Unread postby ChrisRLG » May 24th, 2006, 4:54 am

Syzygy

I cannot see anything which should or could interfer.

What about uninstalling roboform, that looks the only item with any potential to do so.
ChrisRLG
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Posts: 17759
Joined: December 16th, 2004, 10:04 am
Location: Southend, Essex, UK

Roboform

Unread postby Syzygy » May 24th, 2006, 7:11 am

Thanks, Chris
I'm ready to try anything. But I've been using Roboform for a couple of years with no problems- until now.

I'll try it and let you know.

Syzygy.
Syzygy
Active Member
 
Posts: 5
Joined: April 24th, 2006, 8:03 pm

Unread postby ChrisRLG » May 24th, 2006, 8:52 am

Something to try.

A Ping of your servers IP.
A tracert of your servers IP

as in command prompt window :-

c:\windows > ping 123.123.123.123

c:\windows > tracert 123.123.123.123

The first will tell you if it can connect, the second will tell you what loops and timeings between them.
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Posts: 17759
Joined: December 16th, 2004, 10:04 am
Location: Southend, Essex, UK

Unread postby NonSuch » June 11th, 2006, 1:53 am

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