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Ronbo's Log...

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Unread postby Ronbo » May 11th, 2006, 12:14 pm

I too am having trouble with this....

My scan is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 11:10:14 AM, on 5/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\Tablet.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAJA.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\AGEIA Technologies\TrayIcon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wwSecure.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~4\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Ronbo\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [EPSON Stylus Photo R340 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAJA.EXE /P30 "EPSON Stylus Photo R340 Series" /O6 "USB002" /M "Stylus Photo R340"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AGEIA PhysX SysTray] C:\Program Files\AGEIA Technologies\TrayIcon.exe
O4 - HKLM\..\Run: [sunasDtServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe

Anything you can do to help me would be most appreciated.
Ronbo
Active Member
 
Posts: 3
Joined: May 11th, 2006, 12:07 pm
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Unread postby Ronbo » May 11th, 2006, 1:32 pm

Thanks to whomever split this from the other...sorry for the inconvenience...

I am having trouble getting rid of TROJ_GALAPOPER.A

Any help is appreciated
Ronbo
Active Member
 
Posts: 3
Joined: May 11th, 2006, 12:07 pm

Unread postby Dorian » May 11th, 2006, 1:37 pm

Hi and welcome to the forums, your log which you have submitted here is now in the process of being analyzed, some logs take longer than others depending on the type of infection. As I am currently at undergrad status all my post are verified before final posting so this may also cause a short delay in the final post. Please be patient and I will get back to you as soon as I can

While you are wating for your reply please note...

Do not try and fix any entries that you see yourself (even if they do seem very obvious) If you do so the fix may not work as it should, leaving you open to possible immediate re-infection.

Do not disable your system restore - an infected/corrupted system restore is better than none at all, if anything should go wrong during the fix and restore is turned off then you could well be looking at a full system format. If for any reason you have already disabled your system restore then please enable it again and reboot.

Please do not post in other forums while you are being helped here This is so the HJT helpers at other forums can get on with helping other users that are in need of attention.

If you are at anytime in doubt, or unsure of anything then please ask ! Dont be frightened - we wont bite.... :)

Many Thanks - Dorian - AkA Steve :)
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Posts: 587
Joined: January 20th, 2006, 1:21 am
Location: Lost in the Milky Way

Unread postby Ronbo » May 11th, 2006, 2:33 pm

Take your time Dorian.....I'm hoping that my AV is keeping it at bay..but my ISP is threatening to shut the modem down until this issue is resolved.
Ronbo
Active Member
 
Posts: 3
Joined: May 11th, 2006, 12:07 pm

Unread postby Dorian » May 12th, 2006, 12:35 am

Hello there Ronbo

Your computer is in need a little TLC but it is nothing that we can not sort for you. Please make sure that each step is complete before moving on to the next one. May I suggest that you either print out these instructions or save them as a text file with Notepad or your default text editor to your desktop as we will be restarting into Safe Mode later on in the fix. If you are having any difficulty understanding or following any part of the instructions then please feel free to enquire so that we can clarify things in more detail.

First we need to download a few additional programs for scanning your computer
(Please note - do not run any of these programs until instructed to, thanks)
Download winpfind and extract it to a folder on your C:\ Drive ready
Download Ccleaner from HERE
Download blacklight from f-secure
Download killbox from Bleeping Comptuers and extract it to a folder on your C:\ Drive ready
Please download Ewido Security Suite it is a free version of the program.

Install ewido security suite
When installing, under "Additional Options" uncheck..
Install background guard
Install scan via context menu

Launch ewido, there should be an icon on your desktop, double-click it.
The program will now open to the main screen.
When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido to the latest definition files.

On the left hand side of the main screen click Update.
Then click on Start Update.

The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display "Update successful"
Now Close Ewido for the time being, do not scan just yet

Please re-start your computer in safe mode - You may want to print the rest of these instructions from here onwards
To do so, reboot your computer and repeatedly tap the F8 whilst your computer is booting up (just before the MS Windows flag screen appears) until a menu appears. Once you see the menu select the option to start the computer in safe mode. (It might take more than go to access the menu if you have not done this before, just simply reboot the machine again and repeat the steps)

Once your computer has fully booted into safe mode Reopen Ewido
Click on Scanner
Click on Complete System Scan and the scan will begin.
You will be prompted to clean the first infection.
Select "Perform action on all infections", then proceed.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop or a location where you can find it easily.

Now reboot your computer once more and allow it to boot normally

Next I want you to run a scan a little deeper for hidden item with winpfind

Navigate to the C:\WinPFind directory and click the file called WinPFind.exe .to open it
Once it is open, click on the Start Scan button and wait for it to finish.
This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.
When it is done, it will show the results of the scan.
Click on the Copy to Clipboard button
Paste the contents of the log in your clipboard to a Notepad file on your desktop.

Now reboot your computer into normal operating mode, generate and post a fresh HJT log along with your ewido log and your winpfindlog as a reply to this post, do not start a new topic! thank you. Please advise of any problems you may be expriencing
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Unread postby Nick-YF19 » May 23rd, 2006, 11:52 pm

While we appreciate that you may be busy, it has been 10 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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