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spy ware on my computer

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spy ware on my computer

Unread postby bobbie » May 2nd, 2006, 2:40 pm

I keep getting popups on my computer, they are driving me crazy.
i have norton antivirus 2005 installed, + adaware se latest update, and spybot.
norton finds them but cannot delete them.
adaware does not find them.
nor does spybot.
they are called Balm Save Keep. exe
and LessMeta. exe
Here is the log file
Logfile of HijackThis v1.99.1
Scan saved at 18:19:30, on 02/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\ABIT\ABIT uGuru\uGuru_Event_Receiver.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {37A83717-C7FF-0BA5-79E7-12A5AB454E6F} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6C6BC2B1-5A21-0FFD-2FDE-09436F90D6A3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ABIT uGuru] C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
O4 - HKLM\..\Run: [GuruClock] C:\Program Files\ABIT\ABIT uGuru\GuruClock.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Dvd Loud Nurb Mail] C:\Documents and Settings\All Users\Application Data\defybrowsedvdloud\LessMeta.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [peakflap] C:\DOCUME~1\ROBERT~1\APPLIC~1\FRAGOW~1\Balm Save Keep.exe
O4 - HKCU\..\Run: [WashAndGo - Cleanup of old Backupfiles] C:\Program Files\WashAndGo\checker.exe /check
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2362888435
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3991188093
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

can you help
ROBERT DONNELLY[/img]
bobbie
Active Member
 
Posts: 7
Joined: May 2nd, 2006, 1:34 pm
Location: england
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Unread postby amateur » May 2nd, 2006, 8:27 pm

Hi Bobbie,

Welcome to MR.

You have what's called a lop infection which usually comes with Messenger Plus. I cannot see Messenger Plus in your log though. Let's check and remove it if present.

1. Go to Add/Remove programs. Look for Messenger Plus and if it's present, Double click on "Messenger Plus!" (or click on Remove)

2. The "Messenger Plus! - Setup" is now displayed. Click on the Uninstall button. Note: options displayed on the first screen are not related to the sponsor program.

3. The sponsor screen is now displayed (if you don't see it, search for it in your Task Bar). To prove that someone is currently reading the screen, you have to type the code that is displayed. Once you enter the code, press Uninstall.

4. If you entered the code properly, the program will ask you to confirm that you want to uninstall. You must answer "Yes" to this question, else, you won't have another chance of uninstalling.

5. To complete the uninstallation, follow the instructions that are displayed (the first one is to close all your Internet Explorer windows, that's very important). When everything is complete, restart your computer and, hopefully a major part of one nasty infection is gone.

=================================

I see Norton Scriptblocking present. We'll need to disable it so that it won't interfere with the fix.

Disable the Script Blocking Service:
" To open Services, go to Start > Control Panel> Administrative Tools, >Services.
" Find ScriptBlocking service, Right-click the service, and then click Properties. On the General tab, under Startup, click Disabled.
" Under Service Status, click Stop button. Click Apply button.
Disable the Script Blocking In Norton Settings:
" Start Norton Antivirus.
" Click Options. If a menu appears when you click Options, then click Norton Antivirus. The Norton Antivirus Options dialog box appears.
" Click Script Blocking.
" Uncheck Enable Script Blocking (recommended).
" Click OK
You can reenable it afterwards when everything is clean again.

================================

Now, run HijackThis. Close all windows and browsers except HijackThis.
Click on Open Misc Tools
Click on Delete a File On Reboot
Click once on the file below to select it, if found:

C:\Documents and Settings\All Users\Application Data\defybrowsedvdloud\LessMeta.exe

do the same for this one if listed

C:\DOCUME~1\ROBERT~1\APPLIC~1\FRAGOW~1\Balm Save Keep.exe

Click on the Back button to exit Process Manager

Now, back at the main screen of HijackThis, click on Scan and put a check in front of the following

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - {37A83717-C7FF-0BA5-79E7-12A5AB454E6F} - (no file)
O2 - BHO: (no name) - {37A83717-C7FF-0BA5-79E7-12A5AB454E6F} - (no file)
O4 - HKLM\..\Run: [Dvd Loud Nurb Mail] C:\Documents and Settings\All Users\Application Data\defybrowsedvdloud\LessMeta.exe
O4 - HKCU\..\Run: [peakflap] C:\DOCUME~1\ROBERT~1\APPLIC~1\FRAGOW~1\Balm Save Keep.exe


Close all other windows/applications/browsers and click on "fix checked".

=================================

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Look in here for more information.

=================================

Using Windows Explorer (right click on Start, click on Explore), navigate to and delete the following folders, if found:

C:\Documents and Settings\All Users\Application Data\defybrowsedvdloud
C:\DOCUMENTS AND SETTINGS\ROBERT~1\APPLICATION DATA\FRAGOW~1\ <=== this is a folder starting with FRAGOW....

=================================

Restart in Normal Mode.

=================================

Download Findlop by Metallica. Unzip it to your desktop.
Double click findlop.bat. It will open a notepad file.
Copy the content of that file and paste it here in your reply along with a fresh HijackThis log.
User avatar
amateur
MRU Master
MRU Master
 
Posts: 2545
Joined: September 25th, 2005, 1:13 pm
Location: RI, USA

popups

Unread postby bobbie » May 3rd, 2006, 3:52 pm

[TRACE] Enumerating jobs and queues
[TRACE] Activating job 'A80B56A19188CE2D.job'
[TRACE] Printing all job properties

ApplicationName: 'c:\docume~1\robert~1\applic~1\fragow~1\Rule Atom Sign.exe'
Parameters: ''
WorkingDirectory: ''
Comment: ''
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 03/30/2006 11:00:00
NextRun: 05/03/2006 21:00:00
StartError: 0x80070002
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 1
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 10/01/1998
EndDate: 00/00/0000
StartTime: 00:00
MinutesDuration: 1440
MinutesInterval: 60
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Norton AntiVirus - Scan my computer - ROBERT DONNELLY.j
ob'
[TRACE] Printing all job properties

ApplicationName: 'C:\PROGRA~1\NORTON~1\Navw32.exe'
Parameters: '/task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"'
WorkingDirectory: ''
Comment: 'This is a schedule scan task from Norton AntiVirus.'
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 04/28/2006 18:00:00
NextRun: 05/05/2006 18:00:00
StartError: S_OK
ExitCode: 0x1
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .....F.
StartDate: 03/13/2006
EndDate: 00/00/0000
StartTime: 18:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Norton SystemWorks One Button Checkup.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Norton SystemWorks\OBC.exe'
Parameters: ' /CUSTOM /SCHEDULE /AUTO'
WorkingDirectory: ''
Comment: ''
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 30
IdleDeadline: 0
MostRecentRun: 05/01/2006 12:00:00
NextRun: 05/08/2006 12:00:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .M.....
StartDate: 04/19/2006
EndDate: 00/00/0000
StartTime: 12:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Symantec Drmc.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe'
Parameters: ' /CUSTOM /SCHEDULE'
WorkingDirectory: ''
Comment: ''
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 30
IdleDeadline: 0
MostRecentRun: 05/03/2006 0:00:00
NextRun: 05/04/2006 0:00:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 04/19/2006
EndDate: 00/00/0000
StartTime: 00:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0

Logfile of HijackThis v1.99.1
Scan saved at 20:51:19, on 03/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\ABIT\ABIT uGuru\uGuru_Event_Receiver.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6C6BC2B1-5A21-0FFD-2FDE-09436F90D6A3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ABIT uGuru] C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
O4 - HKLM\..\Run: [GuruClock] C:\Program Files\ABIT\ABIT uGuru\GuruClock.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WashAndGo - Cleanup of old Backupfiles] C:\Program Files\WashAndGo\checker.exe /check
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2362888435
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3991188093
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
bobbie
Active Member
 
Posts: 7
Joined: May 2nd, 2006, 1:34 pm
Location: england

Unread postby amateur » May 3rd, 2006, 5:12 pm

Hi bobbie,

Thank you for the logs. :) It's looking better but we still have more work to do.

Please download Ccleaner and save it to your desktop.

Tutorial for CCleaner

During the installation be sure to UN-check the box for "Ccleaner Yahoo Toolbar" unless you want it

=====================================

Make sure that your realtime scanners which we disabled earlier are still disabled.

=====================================

Now, copy everything inside the quote box below (starting with @) and paste it into notepad. It must be notepad, not wordpad. Go up to "File > Save As", click the drop-down box to change the "Save As Type" to "All Files". Save it as remlop.bat on your desktop.

@echo off
cd C:\WINDOWS\Tasks
attrib -r -s -h A80B56A19188CE2D.job
del A80B56A19188CE2D.job
exit


Double-click remlop.bat A window will open a close quickly, this is normal.

=====================================

Next, we need to Reveal Hidden Files

1. Click Start.
2. Open My Computer.
3. SelectTools menu
4. Click Folder Options.
5. Select the View Tab.
6. Select Show hidden files and foldersin the Hidden files and folders section.
7. Uncheck Hide protected operating system files (recommended) option.
8. Uncheck the Hide file extensions for known file types option.
9. Click Yes.
10. Click OK.

=====================================

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Look in here for more information.

=====================================

In Safe Mode,

Now, run HijackThis. Close all windows and browsers except HijackThis.
Click on Open Misc Tools
Click on Delete a File On Reboot
Click once on the file below to select it, if found:

C:\documents and settings\robert~1\application data\fragow~1\Rule Atom Sign.exe

Click on the Back button to exit Process Manager

Now, back at the main screen of HijackThis, click on Scan and put a check in front of the following

O2 - BHO: (no name) - {6C6BC2B1-5A21-0FFD-2FDE-09436F90D6A3} - (no file)

Make sure that all windows/applications/browsers are closed. Click on fix checked.

======================================

Still in Safe Mode please delete the following folder, if present, using Windows Explorer(right click on Start, click on Explore)

c:\documents and settings\robert~1\application data\fragow~1

======================================

From Safe Mode, run Ccleaner

Click on Options, Select Advanced Now UNCHECK "Only delete files in Windows Temp folders older than 48 hours"
Make sure the Cleaner block on the left is selected. (Do not use the "Issues" block) Choose the Windows tab.
Check everything EXCEPT Advanced part of the Menu. Click on "Analyze". This process could take a while.
If you don't want to loose your login passwords to certain sites, click on Options, select cookies and move the ones you want to keep to the "cookies to keep" section, by highlighting and using the arrows in the middle.
Choose Run Cleaner.
When CCleaner shows how much has been removed, cleaning is finished. Click Exit.

If you have more than one users, run Ccleaner for every user.

=====================================
Reboot.
Double click findlop.bat again.
Copy the content of that file and paste it here in your reply along with a fresh HijackThis log
User avatar
amateur
MRU Master
MRU Master
 
Posts: 2545
Joined: September 25th, 2005, 1:13 pm
Location: RI, USA

popups

Unread postby bobbie » May 3rd, 2006, 7:48 pm

[TRACE] Enumerating jobs and queues
[TRACE] Activating job 'A80B56A19188CE2D.job'
[TRACE] Printing all job properties

ApplicationName: 'c:\docume~1\robert~1\applic~1\fragow~1\Rule Atom Sign.exe'
Parameters: ''
WorkingDirectory: ''
Comment: ''
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 03/30/2006 11:00:00
NextRun: 05/04/2006 1:00:00
StartError: 0x80070002
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 1
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 10/01/1998
EndDate: 00/00/0000
StartTime: 00:00
MinutesDuration: 1440
MinutesInterval: 60
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Norton AntiVirus - Scan my computer - ROBERT DONNELLY.j
ob'
[TRACE] Printing all job properties

ApplicationName: 'C:\PROGRA~1\NORTON~1\Navw32.exe'
Parameters: '/task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"'
WorkingDirectory: ''
Comment: 'This is a schedule scan task from Norton AntiVirus.'
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 04/28/2006 18:00:00
NextRun: 05/05/2006 18:00:00
StartError: S_OK
ExitCode: 0x1
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .....F.
StartDate: 03/13/2006
EndDate: 00/00/0000
StartTime: 18:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Norton SystemWorks One Button Checkup.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Norton SystemWorks\OBC.exe'
Parameters: ' /CUSTOM /SCHEDULE /AUTO'
WorkingDirectory: ''
Comment: ''
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 30
IdleDeadline: 0
MostRecentRun: 05/01/2006 12:00:00
NextRun: 05/08/2006 12:00:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .M.....
StartDate: 04/19/2006
EndDate: 00/00/0000
StartTime: 12:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Symantec Drmc.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe'
Parameters: ' /CUSTOM /SCHEDULE'
WorkingDirectory: ''
Comment: ''
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 30
IdleDeadline: 0
MostRecentRun: 05/04/2006 0:00:00
NextRun: 05/05/2006 0:00:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 04/19/2006
EndDate: 00/00/0000
StartTime: 00:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0Logfile of HijackThis v1.99.1
Scan saved at 00:48:19, on 04/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\ABIT\ABIT uGuru\uGuru_Event_Receiver.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ABIT uGuru] C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
O4 - HKLM\..\Run: [GuruClock] C:\Program Files\ABIT\ABIT uGuru\GuruClock.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WashAndGo - Cleanup of old Backupfiles] C:\Program Files\WashAndGo\checker.exe /check
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2362888435
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3991188093
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe


Disabled = 0
bobbie
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Unread postby amateur » May 3rd, 2006, 9:11 pm

Hi bobbie,

It's still present. :( We'll have to try it again a little differently this time. Delete the previous remlop.bat from your desktop.

Copy the part in bold below into a notepad and save its as remlop.bat
Set Filetype to "All files" and save it to the same folder as findlop.bat (This is very important)

@echo off
jt /sd A80B56A19188CE2D.job
if exist c:\tasks.txt del c:\tasks.txt
jt /se >>c:\tasks.txt


Double click on remlop.bat
========================================

Make sure that you can see hidden files
" Click Start
" Open My Computer
" Select the Tools menu and click Folder Options
" Select the View Tab
" Under the Hidden files and folders heading select Show hidden files and folders
" Uncheck the Hide protected operating system files (recommended) option
" Click Yes to confirm
" Click OK
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

========================================

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Look in here for more information.

========================================

Using Windows Explorer, navigate, find and delete the file in the following folder:

c:\docume~1\robert~1\applic~1\fragow~1\Rule Atom Sign.exe

========================================

Reboot. Run Findlop.bat again and post the contents along with a fresh HijackThis log please.
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Unread postby bobbie » May 4th, 2006, 12:20 pm

i cannot find the file c:\docume~1\robert~1\applic~1\fragow~1\RULE ATOM SIGN.EXE
@echo off
jt /sd A80B56A19188CE2D.job
if exist c:\tasks.txt del c:\tasks.txt
jt /se >>c:\tLogfile of HijackThis v1.99.1
Scan saved at 17:18:53, on 04/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\ABIT\ABIT uGuru\uGuru_Event_Receiver.exe
C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ABIT uGuru] C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
O4 - HKLM\..\Run: [GuruClock] C:\Program Files\ABIT\ABIT uGuru\GuruClock.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WashAndGo - Cleanup of old Backupfiles] C:\Program Files\WashAndGo\checker.exe /check
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar3.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 2362888435
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3991188093
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

asks.txt[TRACE] Enumerating jobs and queues
[TRACE] Activating job 'Norton AntiVirus - Scan my computer - ROBERT DONNELLY.j
ob'
[TRACE] Printing all job properties

ApplicationName: 'C:\PROGRA~1\NORTON~1\Navw32.exe'
Parameters: '/task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"'
WorkingDirectory: ''
Comment: 'This is a schedule scan task from Norton AntiVirus.'
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 04/28/2006 18:00:00
NextRun: 05/05/2006 18:00:00
StartError: S_OK
ExitCode: 0x1
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .....F.
StartDate: 03/13/2006
EndDate: 00/00/0000
StartTime: 18:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Norton SystemWorks One Button Checkup.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Norton SystemWorks\OBC.exe'
Parameters: ' /CUSTOM /SCHEDULE /AUTO'
WorkingDirectory: ''
Comment: ''
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 30
IdleDeadline: 0
MostRecentRun: 05/01/2006 12:00:00
NextRun: 05/08/2006 12:00:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .M.....
StartDate: 04/19/2006
EndDate: 00/00/0000
StartTime: 12:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Symantec Drmc.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe'
Parameters: ' /CUSTOM /SCHEDULE'
WorkingDirectory: ''
Comment: ''
Creator: 'ROBERT DONNELLY'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 30
IdleDeadline: 0
MostRecentRun: 05/04/2006 0:00:00
NextRun: 05/05/2006 0:00:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 04/19/2006
EndDate: 00/00/0000
StartTime: 00:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0
bobbie
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Posts: 7
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Location: england

Unread postby amateur » May 4th, 2006, 12:30 pm

Hi bobbie,

That's good news. :D Lop infection is gone. How is the system running now? Let's do a couple more scans to really make sure that nothing is lurking around. HijackThis cannot see everything. Make sure that you clean the temp files with Ccleaner, like you've done earlier, before you do the following scans to cut down on the scanning time.

Download and install Ewido Anti-Malware

During the installation, uncheck the following under Additional Options:
Install background guard
Install scan via context menu


Check for updates but do not run it yet.

Click on Scanner
Click on Complete System Scan and the scan will begin.
While the scan is in progress you will be prompted to clean files, click OK
When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says 'Perform action with all infections' then choose clean and click OK.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report - click it.
Save the report.txt file to your desktop.

Now close Ewido-Anti-Malware.

Warning: While the scan is in progress, DO NOT open any folders or the Windows Control Panel !!

========================================

Run an online scan at Panda's ActiveScan
  • Please go here and perform a full system scan. (use Internet Explorer)
  • Once you are on the Panda site click the Scan your PC button.
  • A new window will open...click the big Check Now button.
  • Enter your Country.
  • Enter your State/Province.
  • Enter your Valid Email and click send.
  • Select either Home User or Company.
  • Click the big Scan Now button.
  • If it wants to install an ActiveX component allow it.
  • It will start downloading the files it requires for the scan.
  • Click on Local Disks to start the scan.
  • Once finished, click see report, then click Save report.
NOTE: Please ignore any entry it finds and the offer to buy the program to remove the entry.

Post back the Ewido and Panda results please. You don't need to post a new HijackThis log. It's clean.
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Unread postby bobbie » May 4th, 2006, 1:43 pm

Here are the reports you required.
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 18:15:02, 04/05/2006
+ Report-Checksum: FAAE53EF

+ Scan result:

No infected objects found.


::Report End

Incident Status Location

Adware:Adware/Lop Not disinfected C:\Documents and Settings\All Users\Application Data\defybrowsedvdloud\LessMeta.exe
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Location: england

Unread postby amateur » May 4th, 2006, 1:46 pm

Hi bobby,

Boot into Safe Mode, like you did before and using Windows Explorer, navigate, find and delete the following file. Make sure that you can see the hidden files, if you cannot find it (re:my earlier post):


C:\Documents and Settings\All Users\Application Data\defybrowsedvdloud\LessMeta.exe

Empty your Recycle Bin.

Reboot and run Panda again please and post the results.
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Unread postby bobbie » May 4th, 2006, 2:23 pm

Deleted LESSMETA.EXE.
RUN panda`s activescan this reported nothing found.
ROB
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Location: england

Unread postby amateur » May 4th, 2006, 2:33 pm

Hello bobbie :) .

Excellent. :D You've done a great job and got yourself a clean system. :thumbright: Below are my last instructions and tips for staying clean.
You can go ahead and re-enable Norton Script Blocking and delete Findlop from your desktop.

Remember to hide your system files again.

Start>My Computer>Tools>Folder Options>View
Under the Hidden files and Folders heading uncheck Show hidden files and folders.
check the Hide protected operating system files (recommended) option.
Click Yes to confirm.
check the Hide file extensions for known file types.
Click OK.

Disable and Enable System Restore If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point. Because Windows regularly sets restorepoints, it's very possible that the malware, you have removed, is still present in the System Restore. If you put Windows back to such a restorepoint, this malware will be put back, as well.

This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.) Please do this ONLY ONCE, not on a regular basis.

1. Right-click My Computer, and then click Properties.
2. On the System Restore tab, put a check mark in the 'Turn Off System Restore' check box.
3. Click OK, and then click Yes.

4. Restart the computer.
5. Repeat steps 1 - 2, this time clearing the box beside 'Turn Off System Restore', click 'OK'.

Reboot normally.

You can also find instructions on how to disable and re enable system restore here:
Windows XP System Restore Guide

And that's all. But to help protect you against further infections, and also to help prevent criminals using your computer to infect other people's computers on the web, I recommend the following: (You may already have some of the items)

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Avoid illegal sites, because that's where most malware is present.

* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware.

Keep your antivirus-program up-to-date and do regular scans with it. Please make sure that you have only one active antivirus program on your system.
If you haven't got a antivirus, you can download and install one of the following free ones: Make sure that you have only ONE antivirus running on your computer as more than one would cause conflict and render the computer vulnerable.

AVG Free here
AntiVir here
Avast here

It is essential to keep the anti-virus program fully updated.
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site <http://windowsupdate.microsoft.com/> to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site <http://office.microsoft.com/officeupdate/maincatalog.aspx?lc=en-us> and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Keep your pestware-scanners up-to-date and do regular scans with them.

To keep your computer free of Spyware, Adware, Hijackers etc., download and install the following free pestware-scanners (if you haven't installed them already):
AdAware here
Spybot here Remember to "immunize" after each update
Windows Defender here

Install realtime pestware-scanners and keep them up-to-date.

The following free realtime pestscanners prevent a number of malware-variants from entering your computer, in the first place:

SpywareBlaster here Remember to "enable all protection" after each update.
SpywareGuard here

If you haven't got one, already, install a firewall and keep it up-to-date. Please make sure that you have only one active firewall on your system.

A firewall will prevent unauthorized contact between your computer and internet.
If there is no firewall installed on your computer, you can download and install one of the following free firewalls:
ZoneAlarm here
Sygate here
Kerio Personal Firewall here
Outpost here
Important: (Windows XP only) If you install a firewall, be sure to turn off the WinXP-firewall!

Test your firewall here to make sure that it's working properly

Install these programs, to make surfing with Internet Explorer safer:

A popup-blocker, f.e. Google Toolbar here: A popup-blocker prevents popup-windows from opening, when you come along a websites that uses them, during internet-surfing.

IE-SPYAD here: This utility adds a long list of known bad sites to Internet Explorer's Restricted Sites zone. This prevents those sites from executing their malicious programs on your computer.

SiteHound by Firetrust
here:

Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. You are shown a warning page with information about that site. From there you can choose to enter the site or go back. SiteHound is a free add-on to Internet Explorer.
SiteHound will alert you when you enter a site which is known to contain:
· Fraudulent claims or scams
· Offensive material
· Security vulnerabilities
· Spyware or Adware
· Spam related material
· or other content deemed to be unsafe
Specifically, SiteHound blocks these categories:

o Adult o Spyware o Spam Advertising o Phishing o Possible scam or fraud o Misleading or False Advertising
o Pharming o Rogue or Suspect Product o Adware o Malware or Virus

Install and use an alternative browser to surf on the internet.

Because Internet Explorer is the most-used browser on the planet, most of the hijackers, adware and spyware are made to abuse your computer thru Internet Explorer.
Here are some good alternative browsers:
Mozilla Suite here
Mozilla Firefox here
Opera here
Netscape here
Important: You can not uninstall Internet Explorer.
First of all, it's part of Windows and you'll need it to download and install Windows Updates.
Secondly, There are some sites that are only accessable with Internet Explorer, e.g. most of the Online Malware-scanners.

But above all, keep all your software UP-TO-DATE at all time!!

Also, I would recommend reading the excellent advice by Tony Klein: So how did I get infected in the first place

Happy and safe surfing. B) ;)

Please take the time to visit Malware Complaints and register your complaint.
The infection you had was Lop
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Unread postby bobbie » May 4th, 2006, 2:51 pm

Thanks ever so much, you have been terrific i will use all the advice you have given me.
best of luck.
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Unread postby amateur » May 4th, 2006, 2:52 pm

You're very welcome. Glad we could help. Stay Safe :D :D
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Unread postby 'KotaGuy » May 4th, 2006, 3:43 pm

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