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Infected with Spyware Soft Stop

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Infected with Spyware Soft Stop

Unread postby stuobrien » April 26th, 2006, 12:18 pm

Please find log below:

Logfile of HijackThis v1.99.1
Scan saved at 11:08:40 AM, on 4/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\SysAid\IliAS.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\WINDOWS\system32\rundll32.exe
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\00THotkey.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Autoruns\autoruns.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.earthlink.net/partner/more/m ... earch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toshibadirect.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [Pinger] C:\toshiba\ivp\ism\pinger.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [rpcc] rpcc.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 6044425099
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6044402176
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O18 - Protocol: iweb - {E6B191FD-F89C-4BDF-BA4A-9329CC269671} - C:\Program Files\Reuters\RBWS\iweburlmon.dll
O20 - Winlogon Notify: 2006reg - C:\Documents and Settings\All Users\Documents\Settings\2006.dll
O20 - Winlogon Notify: polymorphreg - C:\Documents and Settings\All Users\Documents\Settings\polymorph.dll
O20 - Winlogon Notify: prtsks - C:\WINDOWS\SYSTEM32\prtsks.dll
O20 - Winlogon Notify: s_reg - C:\WINDOWS\SYSTEM32\notifysb.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: SysTray.Exsl - {6368D5FC-6F5C-4f5b-B164-E67214F67859} - C:\WINDOWS\system32\fmjfcdnh.dll (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
O23 - Service: SysAid Agent (SysAidAgent) - Ilient Ltd. - C:\Program Files\SysAid\IliAS.exe
O23 - Service: Tmesbs32 (Tmesbs) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)
stuobrien
Active Member
 
Posts: 2
Joined: April 26th, 2006, 12:15 pm
Location: Chicago
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Unread postby Susan528 » April 26th, 2006, 2:50 pm

Hello stuobrien and Welcome to Malware Removal,

Let's start off with a few scans please.


STEP 1.
======
SpySweeper

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless you are instructed to.


Download the trial version of Spy Sweeper from Here
  • Install it using the Standard Install option. (You will be asked for your e-mail address, it is safe to give it. If you receive alerts from your firewall, allow all activities for Spy Sweeper) You will be prompted to check for updated definitions, please do so.
    (This may take several minutes)
  • Click on Options > Sweep Options and check Sweep all Folders on Selected drives. Check Local Disc C. Under What to Sweep, check every box.
  • Click on Sweep and allow it to fully scan your system.If you are prompted to restart the computer, do so immediately. This is a necessary step to kill the infection!
  • When the sweep has finished, click Remove. Click Select All and then Next
  • From 'Results', select the Session Log tab. Click Save to File and save the log somewhere convenient.
  • Exit Spy Sweeper.


STEP 2.
======
Ewido Trojan Scanner
Please download, install, and update the NEW free version of Ewido trojan scanner:
  1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  2. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  3. From the main ewido screen, click on update in the left menu, then click the Start update button.
  4. After the update finishes (the status bar at the bottom will display "Update successful")
  5. Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
  6. If ewido finds anything, it will pop up a notification. Select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
  7. When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.

Empty Recycle Bin
Reboot

Blacklight

Download Blacklight Beta from here:
http://www.f-secure.com/blacklight/try.shtml
  • Hit I accept. It will take you to download page.
  • Download blbeta.exe and save it to the Desktop.
  • Once saved... double click blbeta.exe to install the program.
  • Click accept agreement and Click scan
    This app too may fire off a warning from antivirus. Let the driver load.
    Wait for it to finish.
  • If it displays any items...don't do anything with them yet. Just hit exit (close)
  • It will drop a log on Desktop that starts with fsbl....big number


Please post the results from SpySweeper, ewido. fsbl big number-- log. and a new hijackthis log.
User avatar
Susan528
MRU Master
MRU Master
 
Posts: 1594
Joined: April 4th, 2005, 9:20 am
Location: Alabama, USA

Results from Suggestions

Unread postby stuobrien » April 26th, 2006, 4:32 pm

Thank you for a more pointed direction to resolving this issue!


********
2:31 PM: | Start of Session, Wednesday, April 26, 2006 |
2:31 PM: Spy Sweeper started
2:31 PM: Sweep initiated using definitions version 665
2:31 PM: Starting Memory Sweep
2:33 PM: Found Adware: spyware soft stop fakealert
2:33 PM: Detected running threat: C:\WINDOWS\system32\notifysb.dll (ID = 287334)
2:34 PM: Memory Sweep Complete, Elapsed Time: 00:03:28
2:34 PM: Starting Registry Sweep
2:34 PM: Found Trojan Horse: trojan-backdoor-ffbceahj
2:34 PM: HKLM\software\microsoft\windows\currentversion\shellserviceobjectdelayload\ || hksrv.dll (ID = 1004869)
2:34 PM: HKLM\software\microsoft\windows nt\currentversion\winlogon\notify\s_reg\ (4 subtraces) (ID = 1254962)
2:34 PM: Found Adware: coolwebsearch (cws)
2:34 PM: HKU\WRSS_Profile_S-1-5-21-9984937-562771584-626134347-2255\software\microsoft\windows nt\currentversion\windows\ || run (ID = 1062376)
2:34 PM: Found Trojan Horse: infected mushrooms
2:34 PM: HKU\WRSS_Profile_S-1-5-21-9984937-562771584-626134347-2255\software\microsoft\windows\currentversion\run\ || winmedia (ID = 1219418)
2:34 PM: Registry Sweep Complete, Elapsed Time:00:00:11
2:34 PM: Starting Cookie Sweep
2:34 PM: Found Spy Cookie: 2o7.net cookie
2:34 PM: smetcalf@2o7[1].txt (ID = 1957)
2:34 PM: Found Spy Cookie: bluestreak cookie
2:34 PM: rsmith@bluestreak[1].txt (ID = 2314)
2:34 PM: Found Spy Cookie: tribalfusion cookie
2:34 PM: rsmith@tribalfusion[2].txt (ID = 3589)
2:34 PM: Found Spy Cookie: ask cookie
2:34 PM: administrator@ask[1].txt (ID = 2245)
2:34 PM: Found Spy Cookie: webtrends cookie
2:34 PM: administrator@m.webtrends[2].txt (ID = 3669)
2:34 PM: administrator@microsofteup.112.2o7[1].txt (ID = 1958)
2:34 PM: administrator@tribalfusion[2].txt (ID = 3589)
2:34 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
2:34 PM: Starting File Sweep
2:41 PM: notifysb.dll (ID = 287334)
2:42 PM: Found Adware: members area dialer
2:42 PM: 5.dlb (ID = 285182)
2:42 PM: dlh9jkdq5.exe (ID = 285182)
2:42 PM: Found Trojan Horse: trojan-phisher-bhcrew
2:42 PM: winup[1].dll (ID = 272229)
2:42 PM: winup.dll (ID = 272229)
2:45 PM: Warning: Invalid Stream
2:45 PM: File Sweep Complete, Elapsed Time: 00:10:50
2:45 PM: Full Sweep has completed. Elapsed time 00:14:34
2:45 PM: Traces Found: 21
2:46 PM: Removal process initiated
2:46 PM: Quarantining All Traces: infected mushrooms
2:46 PM: Quarantining All Traces: trojan-phisher-bhcrew
2:46 PM: Quarantining All Traces: coolwebsearch (cws)
2:46 PM: Quarantining All Traces: trojan-backdoor-ffbceahj
2:46 PM: Quarantining All Traces: members area dialer
2:46 PM: Quarantining All Traces: spyware soft stop fakealert
2:46 PM: spyware soft stop fakealert is in use. It will be removed on reboot.
2:46 PM: notifysb.dll is in use. It will be removed on reboot.
2:46 PM: C:\WINDOWS\system32\notifysb.dll is in use. It will be removed on reboot.
2:46 PM: Warning: Launched explorer.exe
2:46 PM: Warning: Quarantine process could not restart Explorer.
2:47 PM: Preparing to restart your computer. Please wait...
2:47 PM: Removal process completed. Elapsed time 00:00:39
2:49 PM: Processing Startup Alerts
2:49 PM: Allowed Startup entry: SoundMAX
2:51 PM: Processing Startup Alerts
2:51 PM: Removed Startup entry: WheresJames Startup Manager 2.22
2:53 PM: Processing Startup Alerts
2:53 PM: Removed Startup entry: ctfmon.exe
********
2:29 PM: | Start of Session, Wednesday, April 26, 2006 |
2:29 PM: Spy Sweeper started
2:30 PM: Your spyware definitions have been updated.
2:31 PM: | End of Session, Wednesday, April 26, 2006 |

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 3:25:18 PM, 4/26/2006
+ Report-Checksum: 757420D6

+ Scan result:

[1668] C:\Documents and Settings\All Users\Documents\Settings\2006.dll -> Trojan.Agent.oh : Error during cleaning
C:\boot.inx -> Trojan.Small : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Administrator\Cookies\administrator@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\rsmith\Application Data\Earthlink\6.0\dpimc05@earthlink.net\Cookies\rsmith@2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\rsmith\Application Data\Earthlink\6.0\dpimc05@earthlink.net\Cookies\rsmith@data.coremetrics[1].txt -> TrackingCookie.Coremetrics : Cleaned with backup
C:\Documents and Settings\rsmith\Cookies\rsmith@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\rsmith\Cookies\rsmith@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\rsmith\Local Settings\Temp\226.tmp -> Trojan.Small : Cleaned with backup
C:\Documents and Settings\rsmith\Local Settings\Temp\A.tmp -> Trojan.Small : Cleaned with backup
C:\Documents and Settings\rsmith\Local Settings\Temp\Temporary Internet Files\Content.IE5\CX6R8TMZ\sys32[1].exe -> Logger.Delf.mq : Cleaned with backup
C:\Documents and Settings\smetcalf\Cookies\smetcalf@2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\WINDOWS\OEM.exe -> Proxy.Agent.jw : Cleaned with backup
C:\WINDOWS\OEM.exe.bak -> Proxy.Agent.jw : Cleaned with backup
C:\WINDOWS\system32\fqoiknlk.exe -> Proxy.Wopla.u : Cleaned with backup
C:\WINDOWS\system32\ib14.dll -> Logger.VB.mz : Cleaned with backup
C:\WINDOWS\system32\sys32.exe -> Logger.Delf.mq : Cleaned with backup

04/26/06 15:25:39 [Info]: BlackLight Engine 1.0.36 initialized
04/26/06 15:25:39 [Info]: OS: 5.1 build 2600 (Service Pack 2)
04/26/06 15:25:39 [Note]: 7019 4
04/26/06 15:25:39 [Note]: 7005 0
04/26/06 15:25:54 [Note]: 7006 0
04/26/06 15:25:54 [Note]: 7011 2704
04/26/06 15:25:55 [Note]: 7026 0
04/26/06 15:25:55 [Note]: 7026 0
04/26/06 15:25:59 [Note]: FSRAW library version 1.7.1015
04/26/06 15:28:42 [Note]: 7007 0

Logfile of HijackThis v1.99.1
Scan saved at 3:28:55 PM, on 4/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\SysAid\IliAS.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.earthlink.net/partner/more/m ... earch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toshibadirect.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [WheresJames Startup Manager] C:\Program Files\WheresJames\StartupMgr\StartupMgr.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 6044425099
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6044402176
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O18 - Protocol: iweb - {E6B191FD-F89C-4BDF-BA4A-9329CC269671} - C:\Program Files\Reuters\RBWS\iweburlmon.dll
O20 - Winlogon Notify: 2006reg - C:\Documents and Settings\All Users\Documents\Settings\2006.dll
O20 - Winlogon Notify: polymorphreg - C:\Documents and Settings\All Users\Documents\Settings\polymorph.dll
O20 - Winlogon Notify: prtsks - C:\WINDOWS\SYSTEM32\prtsks.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
O23 - Service: SysAid Agent (SysAidAgent) - Ilient Ltd. - C:\Program Files\SysAid\IliAS.exe
O23 - Service: Tmesbs32 (Tmesbs) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)
stuobrien
Active Member
 
Posts: 2
Joined: April 26th, 2006, 12:15 pm
Location: Chicago

Unread postby Susan528 » April 26th, 2006, 8:01 pm

Hello stuobrien,

Please do the following:

Disable SpySweeper:
You have SpySweeper installed. While this is a great program, we need to temporarily disable (not uninstall) the program because it might stop our fix.
  • Open it click >Options over to the left then >program options>Uncheck "load at windows startup"
  • Over to the left click "shields" and uncheck all there.
  • Uncheck" home page shield".
  • Uncheck ''automatically restore default without notification".

After all of the fixes are complete it is very important that you enable SpySweeper again.

Pease set your system to show all files; please see here if you're unsure how to do this.

Scan with HijackThis. Place a check against each of the following:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O20 - Winlogon Notify: 2006reg - C:\Documents and Settings\All Users\Documents\Settings\2006.dll
O20 - Winlogon Notify: prtsks - C:\WINDOWS\SYSTEM32\prtsks.dll

Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Delete Files with Killbox

Download Pocket Killbox from http://www.downloads.subratam.org/KillBox.zip and unzip it; save it to your Desktop. DO NOT RUN IT YET.
==========
Double-click on KillBox.exe to launch the program. It is the red circle with a large white X in it
- Highlight the files in bold RED below and press the Ctrl key and the C key at the same time to copy them to the clipboard
C:\Documents and Settings\All Users\Documents\Settings\2006.dll
C:\WINDOWS\SYSTEM32\prtsks.dll



In Killbox click on the File menu and then the Paste from Clipboard item
in the Full Path of File to Delete field drop down the arrow and make sure that all of the files are listed
(Please note that the tool checks your computer for the presence of the files pasted into the box so if files are not present, it is possible that you might not see all files you pasted into the box.)
Click the option to Delete on Reboot
- If not greyed out click the checkbox for Unregister .dll Before Deleting
- click End Explorer Shell while Killing File
- Now click on the red button with a white 'X' in the middle to delete the files
- Click Yes when it says all files will be deleted on the next reboot
- Click Yes when it asks if you want to reboot now
(Note: If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just reboot manually)

Note: Killbox will let you know if a file does not exist. If that happens, just continue on.

If you have any issues with this method you can copy and paste the lines one at a time into the killbox top box. Then click the "Single File" button. Then click the Red X ...and for the confirmation message that will appear, you will need to click Yes. A second message will ask to Reboot now? you will need to click No until the last one at which time you click yes to allow the reboot.

Pease set your system to show all files; please see here if you're unsure how to do this.

http://www.avira.com/en/threats/section ... .mq.2.html
I would like to see if your host file was modified. Please navigate to C:\WINDOWS\system32\drivers\etc
And open the Hosts File with Notepad. Then copy the contents and post here please with another hijackthis log.
User avatar
Susan528
MRU Master
MRU Master
 
Posts: 1594
Joined: April 4th, 2005, 9:20 am
Location: Alabama, USA

Unread postby Susan528 » April 30th, 2006, 9:25 pm

Hello stuobrien,

I have not heard back. I urge you to protect your personal information

C:\WINDOWS\system32\sys32.exe -> Logger.Delf.mq : Cleaned with backup
C:\Documents and Settings\rsmith\Local Settings\Temp\Temporary Internet Files\Content.IE5\CX6R8TMZ\sys32[1].exe -> Logger.Delf.mq : Cleaned with backup
http://www.greatis.com/appdata/d/s/sys3 ... emoval.htm


Do not use this system for any transactions until you are clean.

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451


If You do any online banking, ebay/paypal purchases, any other sensitive online transactions...:

You are strongly advised to do the following immediately:

1. Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned.

2. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

3. From a clean computer, change *all* your online passwords -- for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passords and transaction information.
User avatar
Susan528
MRU Master
MRU Master
 
Posts: 1594
Joined: April 4th, 2005, 9:20 am
Location: Alabama, USA

Unread postby askey127 » May 15th, 2006, 9:01 am

Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum.

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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askey127
Admin/Teacher
Admin/Teacher
 
Posts: 13903
Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
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