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My Internet won't work properly! Help!

Unread postby Xbsnguy » April 20th, 2006, 8:37 pm

Ok, my computer was working fine last night until now. My internet browser will not take me to any site that I type into the url box. I can only access sites that I have saved on my favorite's or by clicking on links. Here is my HJT log. BTW, I ran an ewido scan, and it did not resolve this issue.

Logfile of HijackThis v1.99.1
Scan saved at 5:35:09 PM, on 4/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Student\Microsoft Student 2006 DVD\EDICT.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us10.hpwis.com/
R3 - URLSearchHook: (no name) - {1E328F51-8FE8-1C7C-0A54-B661E372FD96} - C:\WINDOWS\inigbkjp.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4AD2664C-899C-F5C6-962B-640E62BD69AF} - C:\WINDOWS\inigbkjp.dll (file missing)
O2 - BHO: Encarta Web Companion Helper Object - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O2 - BHO: Bho - {D462B3D7-CDD5-4ab4-9F2C-29E59B447B70} - C:\WINDOWS\system32\pjhdlpox.dll (file missing)
O3 - Toolbar: Search - {7BB2D522-58E6-65EB-0268-A7A8AB607846} - C:\WINDOWS\inigbkjp.dll (file missing)
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\mmvnvl.exe
O4 - HKLM\..\Run: [BMan] C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [BNITE] C:\WINDOWS\\\\\\\\\\
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\regclean.exe"
O4 - HKCU\..\Run: [L06AXLRD_30367328] "C:\Program Files\Microsoft Student\Microsoft Student 2006 DVD\EDICT.EXE" -m
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {FDF966BC-77A7-4023-8A94-5A0F99B3B16B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {FDF966BC-77A7-4023-8A94-5A0F99B3B16B} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/ ... 1.2.76.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.ap ... sSetup.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4603790390
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZI ... b34246.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: antiacc - C:\WINDOWS\SERVIC~1\i386\antiacc.dll (file missing)
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll (file missing)
O20 - Winlogon Notify: gebya - C:\WINDOWS\system32\gebya.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: jkhhh - C:\WINDOWS\system32\jkhhh.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

Xbsnguy
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Posts: 11
Joined: January 23rd, 2006, 12:28 am
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Unread postby Bob4 » April 20th, 2006, 9:35 pm

Welcome to the Malware removal forums. I will be more than happy to help you work on your problems. Please give me some time to review your log as this can be a lengthy process. I will be back with you as soon as I can. As I am an undergrad my answers will be checked by an expert before I post back.

In the meantime
The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!
Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!
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Unread postby Xbsnguy » April 20th, 2006, 10:29 pm

Ok thank you, I'll be waiting eagerly :)
Xbsnguy
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Posts: 11
Joined: January 23rd, 2006, 12:28 am

Unread postby Bob4 » April 21st, 2006, 12:57 pm

Please download VundoFix.exe to your desktop.
  1. Double-click VundoFix.exe to run it.
  2. Click the Scan for Vundo button.
  3. Once it's done scanning, click the Remove Vundo button.
  4. You will receive a prompt asking if you want to remove the files, click YES.
  5. Once you click yes, your desktop will go blank as it starts removing Vundo.
  6. When completed, it will prompt that it will shutdown your computer, click OK.
  7. Turn your computer back on.

The Ewido Security Suite is now known as Ewido Anti-Malware. If additional information is needed, click A Quick Guide.
  1. Please download and install Ewido Anti-Malware v3.5. If Ewido finds something that you KNOW is legitimate (watch for alerts that have the word "Heuristic" in them ‑ these may actually be false positives) select "none" as the action. DO NOT check "Perform action with all infections." If you are unsure of an entry, select "none" for the time being.
  2. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  3. Launch Ewido by double‑clicking the "e" icon on your desktop.
  4. The program will now go to the main screen.
  5. You will need to update Ewido to the latest definition files.
    1. On the left hand side of the main screen click "Update".
    2. Then click on "Start Update".
    3. The update will begin and a progress bar will show the updates being installed. If you are having problems with the updater, click Update Ewido.
    4. After the update finishes, the status bar at the bottom will display "Update successful".
  6. After the updates are installed, click on Scanner and select "Settings".
    1. Under the bottom section "What to Scan?" select "Scan every file".
    2. Select "OK" and you will return to scanning options.
[*]Click on "Complete System Scan". This can take a while to complete so please be patient.
[*]While the scan is in progress, you will be prompted to clean the first infected file it finds. Choose "clean", then CHECK or UNCHECK "Perform action on all infections" and click "OK". Note: You will have to watch the scan all the way through and delete items manually.
[*]After the scan has completed, Ewido will create a report.
[*]There will be a button located on the bottom of the screen named "Save report". Click "Save report" [to your desktop].
[*]Exit Ewido Anti-Malware when done.[*]Note: Ewido is a free trial product for 14 days. Since Ewido is a trial version, the realtime guard and automatic update will stop functioning after 14 days (which is the reason we uncheck them during installation). You can use ewido as an on demand scanner (recommended) but you will have to manually update the definition file each time you scan by clicking on “Updateâ€
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Unread postby Xbsnguy » April 21st, 2006, 10:51 pm

Ok here are all the logs you asked for. I still am not able to access sites that I type into my url box though.

Vundo Fix Logfile
VundoFix V4.2.71

Checking Java version...

Scan started at 5:54:07 PM 4/21/2006

Listing files found while scanning....


C:\WINDOWS\ServicePackFiles\i386\ccaitna.bak1
C:\WINDOWS\ServicePackFiles\i386\ccaitna.bak2
C:\WINDOWS\ServicePackFiles\i386\ccaitna.tmp
C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini
C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini2
C:\WINDOWS\system32\aybeg.bak1
C:\WINDOWS\system32\aybeg.bak2
C:\WINDOWS\system32\aybeg.ini
C:\WINDOWS\system32\hhhkj.bak1
C:\WINDOWS\system32\hhhkj.bak2
C:\WINDOWS\system32\hhhkj.ini
C:\WINDOWS\system32\vvvwa.bak1
C:\WINDOWS\system32\vvvwa.bak2
C:\WINDOWS\system32\vvvwa.ini
C:\WINDOWS\system32\vybeg.bak1
C:\WINDOWS\system32\vybeg.bak2
C:\WINDOWS\system32\vybeg.tmp
C:\WINDOWS\system32\vybeg.ini
C:\WINDOWS\system32\vybeg.ini2
C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini2
C:\WINDOWS\ServicePackFiles\i386\ccaitna.bak2
C:\WINDOWS\ServicePackFiles\i386\ccaitna.tmp
C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini
C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini2
C:\WINDOWS\system32\vybeg.ini2
C:\WINDOWS\system32\vybeg.bak2
C:\WINDOWS\system32\vybeg.tmp
C:\WINDOWS\system32\vybeg.ini
C:\WINDOWS\system32\vybeg.ini2
Attempting to delete C:\WINDOWS\ServicePackFiles\i386\ccaitna.bak1
C:\WINDOWS\ServicePackFiles\i386\ccaitna.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\ServicePackFiles\i386\ccaitna.bak2
C:\WINDOWS\ServicePackFiles\i386\ccaitna.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\ServicePackFiles\i386\ccaitna.tmp
C:\WINDOWS\ServicePackFiles\i386\ccaitna.tmp Has been deleted!

Attempting to delete C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini
C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini Has been deleted!

Attempting to delete C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini2
C:\WINDOWS\ServicePackFiles\i386\ccaitna.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\aybeg.bak1
C:\WINDOWS\system32\aybeg.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\aybeg.bak2
C:\WINDOWS\system32\aybeg.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\aybeg.ini
C:\WINDOWS\system32\aybeg.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\hhhkj.bak1
C:\WINDOWS\system32\hhhkj.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\hhhkj.bak2
C:\WINDOWS\system32\hhhkj.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\hhhkj.ini
C:\WINDOWS\system32\hhhkj.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\vvvwa.bak1
C:\WINDOWS\system32\vvvwa.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\vvvwa.bak2
C:\WINDOWS\system32\vvvwa.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\vvvwa.ini
C:\WINDOWS\system32\vvvwa.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\vybeg.bak1
C:\WINDOWS\system32\vybeg.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\vybeg.bak2
C:\WINDOWS\system32\vybeg.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\vybeg.tmp
C:\WINDOWS\system32\vybeg.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\vybeg.ini
C:\WINDOWS\system32\vybeg.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\vybeg.ini2
C:\WINDOWS\system32\vybeg.ini2 Has been deleted!

Performing Repairs to the registry.
Done!


This is the Ewido one:


---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:47:26 PM, 4/21/2006
+ Report-Checksum: 9823A908

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{D462B3D7-CDD5-4ab4-9F2C-29E59B447B70} -> Hijacker.MorwillSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D462B3D7-CDD5-4ab4-9F2C-29E59B447B70} -> Hijacker.MorwillSearch : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\SvcProc -> Adware.BetterInternet : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\SvcProc\Security -> Adware.BetterInternet : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Services\SvcProc\Enum -> Adware.BetterInternet : Cleaned with backup
HKU\S-1-5-21-4067840054-4290914331-1849849456-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D462B3D7-CDD5-4AB4-9F2C-29E59B447B70} -> Hijacker.MorwillSearch : Cleaned with backup
HKU\S-1-5-21-4067840054-4290914331-1849849456-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D462B3D7-CDD5-4AB4-9F2C-29E59B447B70} -> Hijacker.MorwillSearch : Cleaned with backup
C:\Documents and Settings\LocalService\Cookies\system@cliks[1].txt -> TrackingCookie.Cliks : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@cliks[1].txt -> TrackingCookie.Cliks : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@tradedoubler[1].txt -> TrackingCookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@www.burstbeacon[1].txt -> TrackingCookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@kmpads[2].txt -> TrackingCookie.Kmpads : Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\hp\bin\Terminator.exe -> Trojan.KillApp.30208 : Cleaned with backup


::Report End


Hijack This Logfile :


Logfile of HijackThis v1.99.1
Scan saved at 7:50:58 PM, on 4/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Student\Microsoft Student 2006 DVD\EDICT.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\WINDOWS\system32\verclsid.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\SecuritySuite.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\WINDOWS\system32\verclsid.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us10.hpwis.com/
R3 - URLSearchHook: (no name) - {1E328F51-8FE8-1C7C-0A54-B661E372FD96} - C:\WINDOWS\inigbkjp.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4AD2664C-899C-F5C6-962B-640E62BD69AF} - C:\WINDOWS\inigbkjp.dll (file missing)
O2 - BHO: Encarta Web Companion Helper Object - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O3 - Toolbar: Search - {7BB2D522-58E6-65EB-0268-A7A8AB607846} - C:\WINDOWS\inigbkjp.dll (file missing)
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\mmvnvl.exe
O4 - HKLM\..\Run: [BMan] C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [BNITE] C:\WINDOWS\\\\\\\\\\
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\regclean.exe"
O4 - HKCU\..\Run: [L06AXLRD_30367328] "C:\Program Files\Microsoft Student\Microsoft Student 2006 DVD\EDICT.EXE" -m
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {FDF966BC-77A7-4023-8A94-5A0F99B3B16B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {FDF966BC-77A7-4023-8A94-5A0F99B3B16B} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/ ... 1.2.76.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.ap ... sSetup.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4603790390
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZI ... b34246.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: antiacc - C:\WINDOWS\SERVIC~1\i386\antiacc.dll (file missing)
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll (file missing)
O20 - Winlogon Notify: gebya - C:\WINDOWS\system32\gebya.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: jkhhh - C:\WINDOWS\system32\jkhhh.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
Xbsnguy
Active Member
 
Posts: 11
Joined: January 23rd, 2006, 12:28 am

Unread postby Bob4 » April 22nd, 2006, 9:26 pm

Please disable Microsoft Antispyware, as it may hinder the removal of some entries. You can re-enable it after you're clean.

Right click on the Microsoft AntiSpyware icon (looks like a target) and click on :
Security Agents Status (Enabled)
Disable Real-time Protection
To re enable it, you follow the same steps but click on Enable Real-time Protection



Task Manager
I would like you to open the task manager by pressing simeltaniously
Ctrl+Shift+Esc or cntrl /alt/delete
then go to the processes tab and end the following if present:
by: right clicking on and choosing end process.

ViewMgr.exe


Go to /start/control panel/add/remove programs
Uninstall
View point manager







******************************************
Reconfigure Windows XP to show hidden files::

Click Start. My Computer.
Select the Tools menu Folder Options. Select the View Tab.
Under the Hidden files and folders heading select "Show hidden files and folders".
Uncheck the "Hide protected operating system files (recommended)" option.
Uncheck the "Hide file extensions for known file types" option.
Click Yes to confirm. Click OK.







HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked

R3 - URLSearchHook: (no name) - {1E328F51-8FE8-1C7C-0A54-B661E372FD96} - C:\WINDOWS\inigbkjp.dll (file missing)

O2 - BHO: (no name) - {4AD2664C-899C-F5C6-962B-640E62BD69AF} - C:\WINDOWS\inigbkjp.dll (file missing)
O3 - Toolbar: Search - {7BB2D522-58E6-65EB-0268-A7A8AB607846} - C:\WINDOWS\inigbkjp.dll (file missing)

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\mmvnvl.exe
O4 - HKLM\..\Run: [BMan] C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [BNITE] C:\WINDOWS\\\\\\\\\\
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe


O15 - Trusted Zone: <http://www.neededware.com>
O16 - DPF: NDWCab - <http://www.neededware.com/ndw.cab>

O20 - Winlogon Notify: antiacc - C:\WINDOWS\SERVIC~1\i386\antiacc.dll (file missing)
O20 - Winlogon Notify: awvvv - C:\WINDOWS\system32\awvvv.dll (file missing)
O20 - Winlogon Notify: gebya - C:\WINDOWS\system32\gebya.dll (file missing)
O20 - Winlogon Notify: jkhhh - C:\WINDOWS\system32\jkhhh.dll (file missing)

Close all other windows and browsers except HJT before clicking on Fix Checked





Please reboot to safe mode:
After the very first black screen start tapping the
F8 key untill prompted with a list choose safe
mode.
Heres how






Search for and remove
Now I want you to search for and delete the following file if present. If you need help finding them.
Click start /search/ all files and folders/ look for More advanced options. once in there select the first 3 boxes.
Please only delete the files I have in BOLD type.

C:\WINDOWS\System32\mmvnvl.exe
C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe

Now navigate to
C:/windows look carefully for a FOLDER with no name assigned to it. Delete it.


Reboot normally

Then run HJT and post a new log.
User avatar
Bob4
MRU Master
MRU Master
 
Posts: 6070
Joined: November 12th, 2005, 11:26 am
Location: Florida

Unread postby Xbsnguy » April 22nd, 2006, 9:57 pm

Hello Bob, thanks for your help. I wasn't able to find the 3 Files/Folders you asked me to delete manually however. I followed all your directions. Though I was able to check and fix the ones you gave me to do on HJT.
So here is the HJT log-file you asked for. However, I am still unable to access any site I type in my url bar. My browser just completely refuses to change sites. This must be one stubborn piece of malware :x

Logfile of HijackThis v1.99.1
Scan saved at 6:54:12 PM, on 4/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Student\Microsoft Student 2006 DVD\EDICT.EXE
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\verclsid.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us10.hpwis.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Encarta Web Companion Helper Object - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\Registry Cleaner Trial\regclean.exe"
O4 - HKCU\..\Run: [L06AXLRD_30367328] "C:\Program Files\Microsoft Student\Microsoft Student 2006 DVD\EDICT.EXE" -m
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {FDF966BC-77A7-4023-8A94-5A0F99B3B16B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {FDF966BC-77A7-4023-8A94-5A0F99B3B16B} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/ ... 1.2.76.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.ap ... sSetup.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4603790390
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZI ... b34246.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
Xbsnguy
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Unread postby Xbsnguy » April 24th, 2006, 6:29 pm

Hello? Sorry if I sound impatient :P I'm just really anxious to solve this problem :)
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Unread postby Bob4 » April 24th, 2006, 7:30 pm

Sorry for the delay..


Log looking much better.

I have 1 optional fix for you to consider.
You have iTunesHelper.exe running at Startup. iTunesHelper.exe is a process belonging to Itunes MP3 streaming tool by Apple which allows you to play MP3's. This process speeds up iTunes when it starts, and the program also monitors for connected iPod devices. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

As far as the address bar not working there seems to be an issue with a critical update from microsoft that is doing such things as you describe to HP machines.
You can read about this issue here. Their fix for it has worked for some and not for others. One person has said he removed the patch and all went well.

[quote]SYMPTOMS
After you install security update 908531 (security bulletin MS06-015), you may experience one or more of the following problems:• You cannot access special folders such as "My Documents" or "My Pictures."
• Microsoft Office applications stop responding when you try to save or to open Office files in the "My Documents" folder.
• Office files that are located in the "My Documents" folder cannot be opened.
• If you open a file by clicking Open on the File menu, the application stops responding.
• When you type an address in the Address box in Microsoft Internet Explorer, nothing happens. • When you right-click a file and then click Send To, nothing happens.
• When you expand a folder in Windows Explorer, nothing happens.
• Some third-party applications stop responding when you open or save data in the “My Documentsâ€
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Unread postby Xbsnguy » April 24th, 2006, 10:13 pm

Thankyou Bob for your help :). FireFox has been working perfectly and I am very happy with it. But I also have a question about the patch that you mentioned for my IE problem. I went to the site, but I am a tad bit confused about the patch. Is it this: "Sunbelt Kerio Personal Firewall" ?
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Unread postby Bob4 » April 25th, 2006, 6:53 am

http://www.crn.com/showArticle.jhtml?ar ... =186500409

REad that small article. Microsoft plans on releasing a patch today to fis this issue. .
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Unread postby Nick-YF19 » May 5th, 2006, 12:21 am

Glad we could be of assistance.

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