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HJT Log - Can you help?

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HJT Log - Can you help?

Unread postby Jiber » March 27th, 2006, 7:49 am

Hello

When I run MS AntiSpyware I get a message that Rivarts.A have been detected. I remove it, but it shows up again the next time I run MSAS.

I have Spyware Doctor, Spybot Search & Destroy and avast Antivirus installed. After I detected Rivarts.A I have installed and run ewido anti-malware and Trojan Hunter. No program apart from MSAS detects Rivarts.A. Also after I have removed Rivarts.A I have problems starting Spyware Doctor from my desktop icon.

Can you help?

Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:44:41, on 27/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Exo Adult\ExoAdult.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\DOCUME~1\JORGEN~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Program Files\WinZip\WINZIP32.EXE
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\Documents and Settings\Jorgen Bergstrom\My Documents\Hijackthis\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar10.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar10.dll
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [Workflow] D:\Workflow.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adult Messenger.lnk = C:\Program Files\Exo Adult\ExoAdult.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar10.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar10.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar10.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar10.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar10.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar10.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/St ... b40641.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZB ... b32846.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZP ... b32846.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 8775690484
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) - http://zone.msn.com/bingame/zpagames/zp ... b43895.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v ... b34246.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/St ... b41227.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Jiber
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Posts: 6
Joined: March 27th, 2006, 7:36 am
Location: London
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Unread postby 'KotaGuy » March 27th, 2006, 5:43 pm

Hi Jiber... your log is clean.

MSAS has been giving False Positives of Rivart.A when Trojan Hunter installed along side it.

Uninstalling Trojan Hunter... rebooting and rescanning with MSAS should clear the problem.

Try that and let me know how it goes.
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Rivarts.A

Unread postby Jiber » March 28th, 2006, 9:23 am

Hi

I uninstalled Trojan Hunter, rebooted and MSAS still says Rivarts.A is there :(

When I uninstalled TH I got a message saying all parts could not be removed, and had to be removed manually, don't know if that makes a difference, but TH was installed after I got the first security alert.

I have rebooted in safe mode and scanned with MSAS and then Rivarts.A does not show.

I have also tried installing Panda ActiveScan, but halfway in the download Avast gives a virus warning and I have to abort download.
Jiber
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Posts: 6
Joined: March 27th, 2006, 7:36 am
Location: London

Unread postby 'KotaGuy » March 28th, 2006, 10:46 am

Ok... MSAS is picking something up as a False Positive... may be another protection program you have installed.

Not sure which it would be as I've only heard of it happening with Trojan Hunter.

Though.... after doing a bit more digging... seems SpywareDoctor can cause the same False Positive.

Try uninstalling SpywareDoctor next... then doing the scan with MSAS.

And don't worry... this is a False Positive... MS does know about... quotes from Mike Treit(Msft)...

Currently signatures on registry keys and values that are known to be created by malicious software are reported as a detection for that threat, even if no other files or other traces of the threat are found.

There are plans to change this behavior in the future, which should resolve the issue.


That said, we are planning to be more stringent about what we consider a concrete detection of a threat, which is why this behavior will change in the near future for Windows Defender.


These were replies in a thread on the MS Community forums about MSAS picking up Rivarts.A when it isnt there.

What has happened is MSAS is picking up certain registry entries(most likely some innoculation or killbit entries put there by another protection program) without verifying the bad files assoiciated with Rivarts.A are really there.

So try uninstalling SpywareDoctor... reboot... and scan again with MSAS... you should hopefully get a clean scan then.

Let me know how it goes.
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Rivarts.A

Unread postby Jiber » March 28th, 2006, 3:47 pm

Hi

I have tried uninstalling Spyware Doctor without luck. When I try I get a message that SD is running and when I click "OK" to stop it from running and continue uninstall the process just freeze and I have to end from Task Manager.

I have had problems earlier starting SD when double clicking desktop icon.

Guess that the Rivarts alert being a False Positive is the main thing, but I would still like to be able to uninstall SD, and perhaps install and run normally later.
Jiber
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Posts: 6
Joined: March 27th, 2006, 7:36 am
Location: London

Unread postby 'KotaGuy » March 28th, 2006, 3:52 pm

Click Start>Run type in services.msc and hit enter.

In the list... look for PC Tools Spyware Doctor. Right click on it and choose properties. Stop the service and change the Startup to disabled.

Close the services console.

Click Start>Run type in appwiz.cpl. Uninstall Spyware Doctor from there.

Should work now.

Let me know how that goes :)
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Unread postby Jiber » March 28th, 2006, 4:22 pm

Hi

Did as you described, service is stopped and disabled now, but I still get the same result when I try to uninstall - message tells me SD is running and then freeze when I click "OK" :(

I did reboot and tried it twice.
Jiber
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Posts: 6
Joined: March 27th, 2006, 7:36 am
Location: London

Unread postby 'KotaGuy » March 28th, 2006, 4:49 pm

Bah... sorry... my bad... forgot this...

Run and scan with HijackThis, with all browsers and windows closed, place a check beside the following and fix:

O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q

Reboot. When back in Windows hit Ctrl+Alt+Delete to bring up the Task Manager... if either of these processes are active... End Task them... though they shouldnt be active now:

sdhelp.exe
swdoctor.exe


Then try to uninstall through Add/Remove Programs.

Let me know how it goes.
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Unread postby Jiber » March 28th, 2006, 6:16 pm

Hi

Did as you described and am sorted :) Have run MSAS and Rivarts does not show up.

All I am wondering now if it is OK to reinstall Spyware Doctor. I have paid for a one year license to use the program. Or do you have any other suggestions?

Thanks for your help!

Jiber
Jiber
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Posts: 6
Joined: March 27th, 2006, 7:36 am
Location: London

Unread postby 'KotaGuy » March 28th, 2006, 7:57 pm

The warning will most likely come back if you reinstall SpywareDoctor. If you can live with that until MS gets a fix out... then you might as well seeing as how you've paid for it.

That or stop using MSAS for now.

Anything else?
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Unread postby Jiber » March 29th, 2006, 8:50 am

Hi

I checked the Msft safety web site and found a Beta 2 version - Defender that I installed which uninstalled MSAS. So now I am running Spyware Doctor and Defender together which works (for now...).

Once again, thanks for your help.
Jiber
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Posts: 6
Joined: March 27th, 2006, 7:36 am
Location: London

Unread postby 'KotaGuy » March 29th, 2006, 7:58 pm

No problem... be aware though... Defender uses the same techniques for ID'ing infections as MSAS does... for the moment. MS will be changing it... well... whenever :)

So its possible you still may get a FP for Rivarts.A.

Good to hear it hasnt happened since switching to Defender... just wanted to make you aware the possiblity is still there.
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