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removing infections

Unread postby pac73 » February 11th, 2006, 8:03 pm

Ive just done a panda active scan.and it found some infectios,but i dont know how to delete them.please help.heres the infections.v
Incident Status Location

Adware:adware/maxifiles Not disinfected Windows Registry
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\ED\Application Data\Mozilla\Firefox\Profiles\0hasqmeg.default\cookies.txt[.as-us.falkag.net/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\ED\Application Data\Mozilla\Firefox\Profiles\0hasqmeg.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\ED\Application Data\Mozilla\Firefox\Profiles\0hasqmeg.default\cookies.txt[]
Potentially unwanted tool:Application/RegClean32 Not disinfected C:\Documents and Settings\ED\Desktop\Install.exe
Hacktool:HackTool/EvID Not disinfected C:\Program Files\Common Files\Synacast\SynaLive\EvID4226Patch.exe
Adware:Adware/MediaTickets Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.1\MediaTicketsInstaller.INF
Adware:Adware/MediaTickets Not disinfected C:\WINDOWS\Downloaded Program Files\CONFLICT.2\MediaTicketsInstaller.INF
Hacktool:HackTool/DiskInfo.A Not disinfected C:\WINDOWS\system32\drivers\sys\DISKINFO.exe
Adware:Adware/MediaTickets Not disinfected C:\WINDOWS\system32\oins.exe
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Unread postby Linkmaster » February 11th, 2006, 10:53 pm

Is this problem related to this one ?? If so Please do not double post as it gets difficult to help with your problem with several posts about the same problem !

Thank you

http://www.malwareremoval.com/forum/viewtopic.php?t=7193

I have posted there I need a current log there
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Unread postby pac73 » February 11th, 2006, 11:07 pm

no its not.i need help deleting these.
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Unread postby Linkmaster » February 12th, 2006, 9:46 am

OK !

You may wish to print out a copy of these instructions to follow while you complete this procedure

Please create a folder on your C:\ and give it a name (example:HJT)
Download HijackThis 1.99.1© by Merijn
Unzip it in the folder you just created

HijackThis examines certain key areas of the Registry and Hard Drive and lists their contents. These are areas which are used by both legitimate programmers and malicious hijackers

Click on HijackThis.exe
Put a check in "Don't show this frame again when I start HijackThis" at the bottom
Click "None of the above, just start the program"
Click on the Scan button
It will scan your system Do Not remove anything with HiJackThis until instructed!
When finished, Click on Save Log button, save the log to the file you put HijackThis in.
Double-click the log and Copy then Paste the entire contents here

After the log is posted I can then help you more efficiently !!

Thank you !
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Unread postby pac73 » February 12th, 2006, 1:59 pm

heres the logLogfile of HijackThis v1.99.1
Scan saved at 17:55:19, on 12/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton GoBack\GBPoll.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Norton GoBack\GBTray.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\DOCUME~1\ED\LOCALS~1\Temp\Temporary Directory 1 for hijackthis(3).zip\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
F3 - REG:win.ini: load=???
?
F3 - REG:win.ini: run=???
?
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: ALTAVISTA - {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} - C:\WINDOWS\DOWNLO~1\ALTAVI~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ALTAVISTA - {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} - C:\WINDOWS\DOWNLO~1\ALTAVI~1.DLL
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [Workflow] D:\Workflow.exe
O4 - HKLM\..\Run: [gcasServ] C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton GoBack\GBTray.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: AltaVista Search - file://C:\Program Files\ALTAVISTA Toolbar\Cache\SelectedContextSearch.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate - file://C:\Program Files\ALTAVISTA Toolbar\Cache\SelectedContextTranslation.htm
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.c ... 040510.cab
O16 - DPF: {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} (ALTAVISTA) - http://toolbar.altavista.com/static/too ... 1138865131
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/d ... se3401.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 4513641077
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4513584636
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O20 - Winlogon Notify: RegCompact - C:\WINDOWS\SYSTEM32\RegCompact.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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Unread postby ChrisRLG » February 13th, 2006, 4:38 am

Pac73

This topic and the other one at http://www.malwareremoval.com/forum/viewtop ... 1540#51540

Are so similar - are these the same machine - it so trying to answer in two seperate topics will only confuse matters.

Please confirm what is going on.

Are these TWO machines or just one.
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Unread postby pac73 » February 13th, 2006, 2:39 pm

Sorry,yes it is the same computer.I misunderstood you,when you asked if they were related. :oops:
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Unread postby Linkmaster » February 13th, 2006, 3:37 pm

Thats OK, I was confused as well !!
I'll have Chris remove this one

We will concentrate on this :
http://www.malwareremoval.com/forum/viewtop ... 1540#51540

Thank You !!
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Unread postby NonSuch » February 13th, 2006, 4:23 pm

As this topic is a duplicate, it is now locked.
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