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Java.Shinwow.AZ

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Java.Shinwow.AZ

Unread postby lorenr » January 20th, 2006, 12:06 am

I have been infected with the Java.Shinwow.AZ, Java.ByteVerify!Exploit, and Java.Shinwow.W, whatever they are, virus, malware, I don't know.
My eTrust AV says I have them but won't remove them for some reason.
I don't know how I keep getting this stuff, I have practically every known anti-spyware program.
Anyway, can someone please help? Here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:24:06 PM, on 1/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\user\Desktop\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: TREND MICRO HouseCall - {2B5EA4F8-620A-4A8B-B003-4C8C5EBEA826} - http://uk.trendmicro-europe.com/enterpr ... ll_pre.php (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/ ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4244830328
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005 ... scan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F} (HouseCallButton.setup) - http://de.trendmicro-europe.com/file_do ... Button.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsup ... veData.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Thanks in advance!!
lorenr
Regular Member
 
Posts: 77
Joined: December 7th, 2005, 9:41 pm
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Unread postby Linkmaster » January 20th, 2006, 12:20 pm

Hi lorenr, Welcome to MalWare Removal !!

You may wish to print out a copy of these instructions to follow while you complete this procedure

Please disable Spyware Guard, as it may hinder the removal of some entries. You can re-enable it after you're clean.

Right click the running icon of Spywareguard, it will open the program.
Click Menu, File, Exit, and confirm the programs close

Please disable Microsoft Antispyware, as it may hinder the removal of some entries. You can re-enable it after you're clean.

Right click on the Microsoft AntiSpyware icon (looks like a target) and click on :
Security Agents Status (Enabled)
Disable Real-time Protection

To re enable it, you follow the same steps but click on Enable Real-time Protection

Show Hidden Files :
Click Start
Open My Computer
Select the Tools menu and click Folder Options
Select the View Tab
Under the Hidden files and folders heading select Show hidden files and folders
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK

I need you to download some programs to aide in our fix :Do Not Run Them Yet
(if you already have some of these just follow the setup procedures, thanks )

Download ATF (Atribune Temp File) Cleaner© by Atribune

Download and Install Ewido Anti-Malware© by Ewido Networks
When installing, under "Additional Options" uncheck :

"Install background guard"
"Install scan via menu"


Launch Ewido, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update Ewido to the latest definition files.
On the left hand side of the main screen click Update
Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
Ewido Manual Updates
Close Ewido when updates finish

Reboot to Safe mode
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear.
Select the Safe Mode option and press Enter

Run ATF Cleaner
Double-click ATF Cleaner.exe
Under Main choose: Select All
Click the Empty Selected button.

Firefox :
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Opera :
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu

Run Ewido Anti-Malware
Click on scanner
Click on Complete System Scan and the scan will begin.
When it finds the first infected item put a check next to "Perform action on all infections", then choose [ b]"clean"[/b]
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report.txt file to your desktop.

Close Ewido Anti-Malware

Reboot to Normal Mode

Please run ONE of these Online Virus Scans :

Run TrendMicro Housecall
Note: you must use Internet Explorer, other browsers will not work.
Under "Scan your PC", please click Scan now. It's free!
Select your location and click the Go button.
Click the red magnifying glass button.
Select Complete Scan.
Please be patient while Housecall downloads.
Please allow the ActiveX Control and when prompted click install
Put a check next to My Computer
Leave the following checked:
Scan for Spyware
Check security vulnerabilities

Click the Next button.
It will download the latest scan engine and pattern files.
When the definitions have been downloaded, the scan will start.
After it's done scanning it will take you to the summary page.
Click the Next button.
Click the drop-down to choose delete or remove on each bad guy found, if you receive a prompt click OK.
Click the Next button to move onto the recovery (final) portion of the scan.
After everything has been removed, please click the show button on everything.
Highlight all the of text and press CTRL + C to copy the text.
Open Notepad, hit Ctrl + V to Paste
Save it to the desktop

OR

Kaspersky WebScanner
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)

Scan Options:
Scan Archives
Scan Mail Bases

Click OK

Now under select a target to scan:
Select My Computer

Then the program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.

Reboot, run HijackThis and post a fresh HijackThis Log, the Ewido Log, and the Virus Scan Log here

Thank You !!
User avatar
Linkmaster
MRU Honors Grad Emeritus
 
Posts: 822
Joined: October 7th, 2005, 5:57 am
Location: Arkansas, USA

Unread postby lorenr » January 20th, 2006, 10:49 pm

Hi Linkmaster,
I think I've done everything correctly. Here are the logs:
HJT:
Logfile of HijackThis v1.99.1
Scan saved at 9:41:09 PM, on 1/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\user\Desktop\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: TREND MICRO HouseCall - {2B5EA4F8-620A-4A8B-B003-4C8C5EBEA826} - http://uk.trendmicro-europe.com/enterpr ... ll_pre.php (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/ ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4244830328
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005 ... scan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F} (HouseCallButton.setup) - http://de.trendmicro-europe.com/file_do ... Button.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsup ... veData.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Ewido:
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:00:18 PM, 1/20/2006
+ Report-Checksum: C7AE5347

+ Scan result:

C:\Documents and Settings\user\Cookies\user@xxxcounter[1].txt -> Spyware.Cookie.Xxxcounter : Cleaned with backup


::Report End

Kaspersky Virus Scan Log:
-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Friday, January 20, 2006 21:31:30
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 21/01/2006
Kaspersky Anti-Virus database records: 172192
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 40462
Number of viruses found: 8
Number of infected objects: 13
Number of suspicious objects: 0
Duration of the scan process: 1910 sec

Infected Object Name - Virus Name
C:\Documents and Settings\user\.housecall\Quarantine\java.jar-5f22f99-2c4ca00c.zip.bac_a03512/GetAccess.class Infected: Trojan-Downloader.Java.OpenConnection.aj
C:\Documents and Settings\user\.housecall\Quarantine\java.jar-5f22f99-2c4ca00c.zip.bac_a03512/Installer.class Infected: Trojan-Downloader.Java.OpenConnection.aj
C:\Documents and Settings\user\.housecall\Quarantine\java.jar-5f22f99-2c4ca00c.zip.bac_a03512 Infected: Trojan-Downloader.Java.OpenConnection.aj
C:\Documents and Settings\user\.housecall\Quarantine\loaderadv470.jar-1ab62644-7deb27d0.zip.bac_a03512/Matrix.class Infected: Trojan-Downloader.Java.OpenStream.c
C:\Documents and Settings\user\.housecall\Quarantine\loaderadv470.jar-1ab62644-7deb27d0.zip.bac_a03512/Counter.class Infected: Trojan.Java.ClassLoader.h
C:\Documents and Settings\user\.housecall\Quarantine\loaderadv470.jar-1ab62644-7deb27d0.zip.bac_a03512/Parser.class Infected: Trojan.Java.ClassLoader.d
C:\Documents and Settings\user\.housecall\Quarantine\loaderadv470.jar-1ab62644-7deb27d0.zip.bac_a03512 Infected: Trojan.Java.ClassLoader.d
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv470.jar-1ab62644-7deb27d0.zip/Matrix.class Infected: Trojan-Downloader.Java.OpenStream.c
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv470.jar-1ab62644-7deb27d0.zip Infected: Trojan-Downloader.Java.OpenStream.c
C:\System Volume Information\_restore{EC280EEC-AB63-452F-B94A-74A3BB83BECD}\RP0\A0000006.exe Infected: Trojan-Dropper.Win32.Agent.abu
C:\System Volume Information\_restore{EC280EEC-AB63-452F-B94A-74A3BB83BECD}\RP0\A0000012.exe Infected: Trojan-Downloader.Win32.Small.cds
C:\System Volume Information\_restore{EC280EEC-AB63-452F-B94A-74A3BB83BECD}\RP2\A0000451.dll Infected: Trojan-Spy.Win32.Agent.io
C:\System Volume Information\_restore{EC280EEC-AB63-452F-B94A-74A3BB83BECD}\RP2\A0000453.exe Infected: Trojan-Downloader.Win32.Agent.xq

Scan process completed.

Looks pretty ugly to me!

Thanks,
Lorenr
lorenr
Regular Member
 
Posts: 77
Joined: December 7th, 2005, 9:41 pm

Unread postby Linkmaster » January 21st, 2006, 10:16 am

Acually, its not that bad !!

Empty the Quarantine folder in Housecall

Did you run ATF Cleaner ??
Run it Again!!

**Turn off System Restore**
On the Desktop, right-click My Computer
Click Properties
Click the System Restore tab.
Check "Turn off System Restore"
Click Apply, then click OK and Reboot

**Turn ON System Restore**
On the Desktop, right-click My Computer
Click Properties
Click the System Restore tab.
UN-Check "Turn off System Restore"
Click Apply, then click OK and Reboot

Run Kaspersky WebScanner again !!

Post a fresh HijackThis log and the Kaspersky log here
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Unread postby lorenr » January 21st, 2006, 10:55 am

OK, but I don't know how to find the quarantine folder in housecall.
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Unread postby Linkmaster » January 21st, 2006, 4:14 pm

Open Windows Explorer, locate and Delete the CONTENTS of the following folders in BOLD : (if present)

C:\Documents and Settings\user\.housecall\Quarantine

Empty your Recycle Bin
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Unread postby lorenr » January 21st, 2006, 8:04 pm

I've opened Windows Explorer, clicked on the folders, don't see the housecall quarantine folder. Yet, when I search files/folders, the folder comes up but doesn't allow me to open them. Says this is an unknown file. Am I doing something wrong? I am somewhat of a novice at this
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Unread postby Linkmaster » January 21st, 2006, 8:13 pm

When you try to open quarantine does it give you a message??

Do you have Administrator rights on this pc ??

Did you run the Kaspersky Scan again ??
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Unread postby lorenr » January 21st, 2006, 8:48 pm

Yes, the message is: Windows cannot open this file: java.jar-5f22f99-2c4ca00c.zip.bac -a03512
To open this file, windows needs to know what created it. Windows can go online to look it up automatically, or you can manually select from a list of programs on your computer.

Yes, I have administer rights on this computer, although I don't know much about that.

No, I was waiting to clear the quarantine file before I ran Kapersky.
Should I run it anyway?
Thanks,
Loren
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Unread postby lorenr » January 21st, 2006, 8:59 pm

Whoops, I should have explained this better. I can open the quarantine folder, there are four files in it: 1) Clean session - 1KB - SSB file 2)Clean session - 42KB 0
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Unread postby lorenr » January 21st, 2006, 9:12 pm

Sorry, I hit the enter key. 2)Clean Session - 42KB - SSB file 3) java.jar-5f22f99-2c4ca00c.zip - 57KB - BAC-03512 File 4)loaderadv470.jar-1ab6244-7deb27d0.zip.bac_a03512 - 32KB - BAC_A03512
It is these files I can't open.
Hope this makes sense.
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Unread postby Linkmaster » January 21st, 2006, 10:25 pm

OK, I don't want you to open them just the Quarantine file !! I should have made myself more clear ! :oops:

Open Windows Explorer
Navigate to and Open the Quarantine folder (the files should now be listed on the right)
Click on Edit at the top of Windows Explorer
Select Select All (everything in the Quarantine folder on right should be highlighted
Now click on File at the top of Windows Explorer and select Delete
All the files should now be gone !!
Empty your Recycle Bin

Run ATF Cleaner

Follow the instuctions to Stop and Start System restore

Run the Kaspersky Scan

Post a fresh HijackThis log and the new Kaspersky Scan log here
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Unread postby lorenr » January 22nd, 2006, 1:32 am

Thanks, that helped a bunch. Deleted those files.
Here is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 12:28:33 AM, on 1/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\user\Desktop\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: TREND MICRO HouseCall - {2B5EA4F8-620A-4A8B-B003-4C8C5EBEA826} - http://uk.trendmicro-europe.com/enterpr ... ll_pre.php (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/ ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4244830328
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005 ... scan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/viru ... ebscan.cab
O16 - DPF: {7ED7005B-4AF6-4CFF-9AE0-F243C4B8260F} (HouseCallButton.setup) - http://de.trendmicro-europe.com/file_do ... Button.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsup ... veData.cab
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Here is the Kapersky log:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Sunday, January 22, 2006 00:26:33
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 21/01/2006
Kaspersky Anti-Virus database records: 172346
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 34144
Number of viruses found: 1
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 1617 sec

Infected Object Name - Virus Name
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv470.jar-1ab62644-7deb27d0.zip/Matrix.class Infected: Trojan-Downloader.Java.OpenStream.c
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv470.jar-1ab62644-7deb27d0.zip Infected: Trojan-Downloader.Java.OpenStream.c

Scan process completed.
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Unread postby Linkmaster » January 22nd, 2006, 8:44 am

Did you run ATF Cleaner ??

Go to Start, Control Panel, click on Java applet

On the General section, click on Delete Files button at bottom.

Make sure the 3 boxes are checked (if not check them), then hit OK

Open Windows Explorer
Navigate to :

C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\cache

Open the cache folder (the files should now be listed on the right)
Click on Edit at the top of Windows Explorer
Select Select All (everything in the cache folder on right should be highlighted)
Now click on File at the top of Windows Explorer and select Delete
All the files should now be gone !!
Empty your Recycle Bin

Let me know how everything is running !!
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Unread postby lorenr » January 22nd, 2006, 12:49 pm

Linkmaster,
Wow, that seems to have fixed it! Even my mouse is working properly now. Thanks so much for putting up with this novice. It must be frustrating sometimes, but know that I am extremely grateful for your patience.
By the way, IDID
Now, I have some questions.
1) How can I keep this from happening again? I have loaded all that your site recommends in terms of spyware blockers etc.
2) Why wouldn't my eTrust antivirus have blocked the virus and why would the antivirus not remove it. I thought that was what it did?
3) I have tried twice in the past, on different days and different times, to make a donation to your site, but I keep getting an error message from Paypal, (can't remember what exactly it was, but I'll try again and let you know.
4) I need some advice. Just this morning I received and email from Paypal stating the following:
Dear Paypal Member.
"We recently noticed one or more attempts to log in to your PayPal account from a foreign IP address and we have reasons to belive that your account was hijacked by a third party without your authorization. If you recently accessed your account while traveling, the unusual log in attempts may have been initiated by you.

If you are the rightful holder of the account you must click the link below and then complete all steps from the following page as we try to verify your identity.


Click here to verify your account



Protecting the security of your PayPal account is our primary concern, and we apologize for any inconvenience this may cause.

Thank you for your prompt attention to this matter."

Do you think this is legit? I haven't clicked on the link yet as now I'm pretty paranoid about these types of things.
5) Should I do another System Restore as the one I did last night would still have the virus on it?
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