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desktop hijack and security settings problem

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desktop hijack and security settings problem

Unread postby andersonchr440 » January 10th, 2006, 10:21 pm

2 problems- 1) Internet security settings keep getting changed to Low for some reason. 2) Desktop hijack

Ran Sbybot; Ran Adaware; Ran Trojanhunter. They find the same DSO exploit every time, delete them, then they pop back up on reboot. Ran Hijackthis. Here is the log.

Thanks for any help you can offer.

Logfile of HijackThis v1.99.1
Scan saved at 8:19:48 PM, on 1/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Amy Anderson\Desktop\Hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [links] links.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k42037/sb028.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
andersonchr440
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Posts: 6
Joined: January 10th, 2006, 9:43 pm
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Unread postby amateur » January 10th, 2006, 11:34 pm

Hi andersonchr440, :)

Welcome to MRU.
:D
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe

You are running two antivirus programs at the same time, namely: Symantec and TrendMicdro. This is not a good practice as they would be conflicting with each other, leaving the computer vulnerable. Please decide on one of them and go to Start>Control Panel>Add/Remove programs to uninstall the other one.

==============================================

You are also using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of perceived vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 5.0 Update 6 . To check your version to see if it is the latest version, Please go to this link to verify your version to get the updates needed:
http://www.java.com/en/download/windows_automatic.jsp

You'll need to use IE and allow ActiveX for this update. Follow the instructions on that page to verify Your Java software

Or you can get the manual download here:
http://www.java.com/en/download/manual.jsp

Once you have installed the latest update, please go to Add/Remove Programs and remove all older instances of Java listed there.
========================================
You have a security lowering trojan. This is the evidence:

O4 - HKLM\..\Run: [links] links.exe


Please set your system to show all files; please see here if you're unsure how to do this.

Let's run some scans now.

===============================================

Clean temporary files:

1. Go > start > run and type cleanmgr and click OK
2. Scan your system for files to remove.
3. Make sure Temporary Files, Temporary Internet Files and Recycle Bin are the only things checked.
4. Click OK to remove those files.
5. Click Yes to confirm deletion.

============================================
You may already have some of these but please make sure that they are updated and configured as below:

Please download the free Ad-Aware SE and install it. If you already have Ad-Aware SE, please configure it as indicated below. If you have a previous version of Ad-Aware, please uninstall your current version and install the newest version SE 1.06.

1) Run Ad-Aware, and click Check for updates now.

2) Select Configurations (click the Gear wheel at the top) as follows:

  • General Button > Safety & Settings: Check (Green) all three.
  • Tweak Button > Cleaning Engine > UNcheck "Always try to unload modules before deletion".

Click Proceed.

3) To start the scan, Click > "Scan Now" at left

  • Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
  • Select "Search for low-risk threats"
  • Select "Perform full system scan"
  • Click Next
4) When the scan has completed, select Next.

  • In the Scanning Results window, select the "Critical Objects" tab.
  • Right-click on the screen and choose "Select all objects"
  • Click Next to remove the infections found, and click OK to the prompt.
  • Restart the computer.


=========================================

Download, update and run Spybot

Spybot S & D

Remember to "immunize" after updating so that the latest definitions can be enabled.

a. In the Menu Bar at the top of the Spybot window you will see 'Mode'. Make certain that 'default mode' has a check mark beside it.
b. Close ALL windows except Spybot S&D
c. Click the button to 'Search for Updates' then download and install the Updates. Remember to "immunize"after every update.
d. Next click the button 'Check for Problems'
e. When Spybot is complete, it will be showing RED entries, BLACK entries and GREEN entries in the window.
f. Make sure that there is a check mark beside all of the RED entries ONLY.
g. Choose Fix Selected Problems and allow Spybot to fix the RED entries.

If it has trouble removing any spyware, you will get a message window, asking if it would be ok to run Spybot - S&D on the next reboot before any other applications start running. You should reply Yes to this. The next time you start Windows, Spybot will run automatically and fix any of the programs it could not fix previously.

At this point you will be presented with the list of found entries again, but now there will be large green checkmarks next to the items that Spybot - S&D was able to remove. The ones that are still checked but do not have the large green checkmark next to them will be fixed on the next reboot of windows.

h. REBOOT to complete the scan and clear memory.

===========================================

Download and install Ewido Anti-Malware

During the installation, uncheck the following under Additional Options:
Install background guard
Install scan via context menu


Check for updates but do not run it yet.

===========================================
Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Look in here for more information.

===========================================
Now, run HijackThis. Close all windows and browsers except HijackThis.
Go to Config > Misc tools
Click on Delete a File On Reboot
Click once on the file below to select it:
C:\WINDOWS\links.exe
Click on the Back button to exit Process Manager

Now, back at the main screen of HijackThis, click on Scan and put a check in front of the following

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [links] links.exe


Click on "Fix checked". Exit HijackThis but stay in Safe Mode.

==========================================

Run Ewido.
Click on Scanner
Click on Complete System Scan and the scan will begin.
While the scan is in progress you will be prompted to clean files, click OK
When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says 'Perform action with all infections' then choose clean and click OK.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report - click it.
Save the report.txt file to your desktop.

Now close ewido security suite.

Warning: While the scan is in progress, DO NOT open any folders or the Windows Control Panel !!

===========================================

Restart your computer in Normal Mode

===========================================

Run Panda's ActiveScan from here and perform a full system scan.
- Once you are on the Panda site click the "Scan your PC" button
- A new window will open...click the big "Check Now" button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on "Local Disks" to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
===========================================

Post a new HijackThis log, Ewido log and the result of the Panda onlin scan please.
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amateur
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Posts: 2545
Joined: September 25th, 2005, 1:13 pm
Location: RI, USA

Unread postby andersonchr440 » January 11th, 2006, 3:36 am

Thanks...some progress was made. I still have that desktop locked up on me with a "your computer is infected" banner, but other things are working much better.

Here are the results:


Incident Status Location

Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Amy Anderson\Cookies\amy anderson@did-it[1].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\Amy Anderson\Cookies\amy anderson@go[2].txt
Adware:adware/sidestep Not disinfected C:\Documents and Settings\Amy Anderson\Start Menu\SideStep.lnk
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-5980bc51-68bc78e7.zip[BlackBox.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-5980bc51-68bc78e7.zip[VerifierBug.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-5980bc51-68bc78e7.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-5980bc51-68bc78e7.zip[Beyond.class]
Virus:Trj/Mitglieder.CP Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\menu.jr-c78a21d-17409ef9.zip[javautil.zip]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\menu.jr-c78a21d-17409ef9.zip[Beyond.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\menu.jr-c78a21d-17409ef9.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\menu.jr-c78a21d-17409ef9.zip[NudeBox.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\menu.jr-c78a21d-17409ef9.zip[VerifierBug.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\menu.jr-c78a21d-17409ef9.zip[Worker.class]
Adware:adware/ncase Not disinfected C:\WINDOWS\180ax.log
Adware:Adware/SpySheriff Not disinfected C:\WINDOWS\desktop.html
Adware:adware/effectivebrandtoolbar Not disinfected C:\WINDOWS\games.exe
Possible Virus. Not disinfected C:\WINDOWS\games.exe[UCMTSAIE.DLL]
Adware:Adware/Ucmore Not disinfected C:\WINDOWS\games.exe[IUCMORE.DLL]
Spyware:Spyware/Smitfraud Not disinfected C:\WINDOWS\warnhp.html
Logfile of HijackThis v1.99.1
Scan saved at 1:26:53 AM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Amy Anderson\Desktop\Hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 11:47:41 PM, 1/10/2006
+ Report-Checksum: 93F44F30

+ Scan result:

HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{640B39C1-D713-464F-92C3-75BD972B95EE} -> Spyware.SideStep : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Update\{357A87ED-3E5D-437d-B334-DEB7EB4982A3} -> Trojan.Agent.eo : Cleaned with backup
C:\Documents and Settings\Amy Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfg.class-352f55f0-5f68221f.class -> Downloader.OpenStream.y : Cleaned with backup
C:\Documents and Settings\Amy Anderson\Cookies\amy anderson@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Amy Anderson\Cookies\amy anderson@adopt.specificclick[2].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Amy Anderson\Cookies\amy anderson@cbs.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Amy Anderson\Cookies\amy anderson@coxhsi.112.2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Amy Anderson\Cookies\amy anderson@data3.perf.overture[1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Gummy.class-4d124a3b-1bb3b33b.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Christopher Anderson\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfg.class-352f55f0-34f60da9.class -> Downloader.OpenStream.y : Cleaned with backup
C:\ncj.exe -> Not-A-Virus.Hoax.Win32.Renos.al : Cleaned with backup
C:\Program Files\SpySheriff -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\SpySheriff\Uninstall.exe -> Spyware.SpySheriff : Cleaned with backup
C:\Program Files\WinHound -> Adware.WinHound : Cleaned with backup
C:\Program Files\WinHound\sig.dat -> Adware.WinHound : Cleaned with backup
C:\Program Files\WinHound\WinHound.exe.local -> Adware.WinHound : Cleaned with backup
C:\RECYCLER\S-1-5-21-1092877160-4216799280-2003933037-1008\Dc10.exe -> Trojan.LowZones.df : Cleaned with backup
C:\RECYCLER\S-1-5-21-1092877160-4216799280-2003933037-1008\Dc31.wmf -> Exploit.MS05-053-WMF : Cleaned with backup
C:\WINDOWS\better.exe.tcf -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\SbCIe028.dll -> Spyware.SideStep : Cleaned with backup
C:\WINDOWS\SYSTEM32\links.exe.tcf -> Trojan.LowZones.df : Cleaned with backup
C:\WINDOWS\SYSTEM32\oleext.dll -> Trojan.Small.ev : Cleaned with backup
C:\WINDOWS\SYSTEM32\oleext.dll.tcf -> Trojan.Small.ev : Cleaned with backup
C:\WINDOWS\uninstIU.exe -> Trojan.Small.ev : Cleaned with backup
C:\winstall.exe -> Not-A-Virus.Hoax.Win32.Renos.al : Cleaned with backup


::Report End
andersonchr440
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Posts: 6
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Unread postby amateur » January 11th, 2006, 8:27 am

Hi Andersonchr449,

Please do this:

Run HJT and click on Open the Misc Tools section.
In the next window, click on Open Uninstall Manager…
In the final window, click on Save list... and save it to your Desktop.
Copy and paste this file: uninstall_list.txt into your next reply.
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Unread postby andersonchr440 » January 11th, 2006, 1:40 pm

Here is the unistall list you requested. Thanks.

Ad-Aware SE Personal
Adobe Download Manager 1.2 (Remove Only)
Adobe Reader 6.0.1
ALPS Touch Pad Driver
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20030807.3)
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
BCM V.92 56K Modem
Broadcom Advanced Control Suite
Dell Digital Jukebox Driver
Dell Media Experience
Dell Solution Center
Dell Support 5.0.0 (766)
EarthLink Setup Files
ewido anti-malware
HijackThis 1.99.1
Intel(R) PROSet
Internet Explorer Default Page
Internet Update
iPod for Windows 2005-10-12
iTunes
J2SE Runtime Environment 5.0 Update 6
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Learn2 Player (Uninstall Only)
LiveUpdate 2.0 (Symantec Corporation)
Macromedia Flash Player 8
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Professional Edition 2003
Microsoft Picture It! Photo Premium 9
Microsoft Streets and Trips 2004
Microsoft Works
Microsoft Works 2004 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Modem Helper
MSN Music Assistant
MUSICMATCH® Jukebox
Panda ActiveScan
PowerDVD 5.1
Pyware 3D Java Interactive Demo
QuickSet
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB912919)
Shockwave
SimCity 4 Deluxe
SimCoaster
Sonic DLA
Sonic MyDVD
Sonic RecordNow!
Sonic Update Manager
Spybot - Search & Destroy 1.3
Symantec AntiVirus
TestGen 4
TrojanHunter 4.2
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB910437)
VeggieTalesJonah
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
Wireless
andersonchr440
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Posts: 6
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Unread postby amateur » January 11th, 2006, 4:45 pm

Hi andersonchr44, :)

There is still some evidence of Smitfraud in the logs. :( We'll need to run the updated fix.

Please read carefully and then print these instructions so that you'll have access to them later when you are in Safe Mode.

Download SmitRem.exe. Once the computer is free of the infection, you can delete the folder and empty the recycle bin.

Double click on the file to extract it to it's own folder on the desktop. Do not run it yet.. If you already have it, please delete that because it's probably an older version. It has recently been updated.

=================================================
Uninstall the unwanted programs

Please read this about Viewpoint and Viewpoint Manager.
I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
Viewpoint
Viewpoint Manager
Viewpoint Media Player

=================================================
Set windows to [url=http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339?Open&src=ent&docid=2002092514302348&nsf=ent-security.nsf&view=docid&dtype=corp&prod=Symantec%20AntiVirus%20Corporate%20Edition&ver=8.x&osv=&osv_lvl=]Show Hidden Files
[/url]
=================================================

Disable any realtime scanners like TrojoanHunter Guard, MS Antispyware Beta, Ewido Guard, Spybot Teatimer, etc. so that they will not interfere with the fix. If you need help, please click here . It's important that you re-enable them later.

=================================================
Please restart you computer in Safe Mode. You already know how to do that.
=================================================

Now, run HijackThis. Close all windows and browsers except HijackThis.
Go to Config > Misc tools
Click on Delete a File On Reboot
Click once on the file below to select it:
C:\WINDOWS\warnhp.html
Click on the Back button to exit Process Manager

Now, back at the main screen of HijackThis, click on Scan and put a check in front of the following:

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

Click on "Fix checked". Exit HJT but stay in Safe Mode.

==================================================
Using Windows Explorer, navigate and delete the following folders in bold, if found:

C:\Program Files\Viewpoint
C:\Program Files\Viewpoint Manager
C:\Program Files\Viewpoint Media Player

==================================================
Still in Safe Mode, run SmitRem RunThis.bat.

Open the smitRem Folder, then double-click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply. Stay on Safe Mode.

==============================================
In Safe Mode

Navigate to C:\Windows\Prefetch
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

" Quit Internet Explorer and quit any instances of Windows Explorer.
" Click Start, click Control Panel, and then double-click Internet Options.
" On the General tab, click Delete Files under Temporary Internet Files.
" In the Delete Files dialog box, click to select the Delete all offline content check box , and then click OK.
" On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
" Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
" Click OK.

Clear the Java cache...

Control Panel > Java -or- Java Plugin > General tab > Temporary Internet Files > Delete Files:
Checkmark all 3 options
Click "OK"

If those settings are different, the "Clear Cache" option might be under the "Cache" tab instead.

EMPTY YOUR RECYCLE BIN. Stay in Safe Mode

==============================================

Run Ewido in Safe Mode. Save the report.

==============================================

Restart your computer in Normal Mode

=============================================

Run Adaware. Reboot to clear the memory.

=============================================

Go to Start>Control Panel > Internet Options. Click on the Programs tab then
click the "Reset Web Settings" button. Click Apply then OK.

While still in Control panel, next go to Display. Click on the "Desktop" tab then click
the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you
should see an entry checked called something like "Security info" or similar.
If it is there, select that entry and click the "Delete" button. Click OK
then Apply and OK.

=============================================

Run Panda online scan again.

=============================================

Please post the following and let me know how the computer is running.
Smitfiles.txt
Ewido Log
HijackThis Log
Panda scan report
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amateur
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Unread postby andersonchr440 » January 11th, 2006, 5:59 pm

Wow. Frustrating. Thanks for hangin' in there with me. I will run these tonight.

cma.
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Unread postby amateur » January 11th, 2006, 6:16 pm

OK. :thumbright: I'll be waiting for the results. :)
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Unread postby andersonchr440 » January 12th, 2006, 12:00 am

If we aren't there yet we are awfully close. Browser has full functionality. No visible issues whatsoever. Here are the logs:


---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:49:13 PM, 1/11/2006
+ Report-Checksum: 7AFDEE90

+ Scan result:

No infected objects found.


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 8:47:25 PM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Documents and Settings\Amy Anderson\Desktop\Hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Wed 01/11/2006
The current time is: 17:14:42.17

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key

WinHound.com key present!



Running WinHound.com fix!



WinHound.com key was successfully removed! :)

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~

Install.dat


~~~ Favorites ~~~



~~~ system32 folder ~~~

logfiles


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~

warnhp.html
desktop.html


~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 776 'explorer.exe'

Starting registry repairs

Deleting files


Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~





~~~ Miscellaneous Files/folders ~~~




~~~ Wininet.dll ~~~

CLEAN! :)


Incident Status Location

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Amy Anderson\Desktop\bug killers\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Amy Anderson\Desktop\bug killers\smitRem.exe[Process.exe]
Adware:adware/sidestep Not disinfected C:\Documents and Settings\Amy Anderson\Start Menu\SideStep.lnk
Adware:adware/ncase Not disinfected C:\WINDOWS\180ax.log
Adware:adware/effectivebrandtoolbar Not disinfected C:\WINDOWS\games.exe
Possible Virus. Not disinfected C:\WINDOWS\games.exe[UCMTSAIE.DLL]
Adware:Adware/Ucmore Not disinfected C:\WINDOWS\games.exe[IUCMORE.DLL]
andersonchr440
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Posts: 6
Joined: January 10th, 2006, 9:43 pm

Unread postby amateur » January 12th, 2006, 3:24 pm

Hi Andersonchr44, :)

We are almost there. :) You are free of the SmitFraud. There are a couple of items that I am not too happy about in the Panda scan results, but I think we'll be able to clean them too.

Using Windows Explorer, navigate and delete the folder in bold:
C:\Documents and Settings\Amy Anderson\Start Menu\SideStep.lnk

Please run Notepad and paste the following text inside the Code box into a new file: It's important that you use notepad, not wordpad.

Code: Select all
attrib -r -h -s C:\WINDOWS\games.exe 
del C:\WINDOWS\games.exe 
attrib -r -h -s C:\WINDOWS\180ax.log 
del C:\WINDOWS\180ax.log 


Save the file to the desktop as remove.bat and make sure the "Save as Type" field says "All Files". Then please go to the desktop and double-click on remove.bat.

Restart your computer.

Run Panda again.

Post a fresh HijackThis log and the Panda scan results.
Last edited by amateur on January 22nd, 2006, 8:25 am, edited 1 time in total.
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Unread postby andersonchr440 » January 12th, 2006, 10:36 pm

Here are the logs: pandascan still has something on it. C:\WINDOWS\180axau.dat is still hanging around and I cut and pasted that thing exactly as it was on the screen into the "remove file." Also, C:\Documents and Settings\Amy Anderson\Start Menu\SideStep.lnk has been deleted from the C: drive, but it still appears here. Sidestep is a travel search engine that we use for airline fares...so I recognize it...but that doesn't mean anything. Tell me if I still need to do more.

cma.

Logfile of HijackThis v1.99.1
Scan saved at 8:28:59 PM, on 1/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Amy Anderson\Desktop\Hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Incident Status Location

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Amy Anderson\Desktop\bug killers\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Amy Anderson\Desktop\bug killers\smitRem.exe[Process.exe]
Adware:adware/sidestep Not disinfected C:\Documents and Settings\Amy Anderson\Start Menu\SideStep.lnk
Adware:adware/ncase Not disinfected C:\WINDOWS\180axau.dat
andersonchr440
Active Member
 
Posts: 6
Joined: January 10th, 2006, 9:43 pm

Unread postby amateur » January 12th, 2006, 10:47 pm

Hi Andersonchr440 :)

Thank you for the logs. :) I'll go through them and let you know probably tomorrow. Indeed, SideStep is an Internet Explorer toolbar that provides travel price comparison service. The program sends the url you are browsing, and the words you were searching for to its controlling server and generates popup ads when it detects you using another site's travel features.

I cannot see it in your HijackThis log. Perhaps you can do this for me:

Open HijackThis and go into the Config option when you start HijackThis, and then click on the Misc Tools button . You will then click on the button labeled "Generate StartupList Log". Once you click that button, the program will automatically open up a notepad filled with the Startup items from your computer. Copy and paste the list here please.

Please download, update and run the following programs:

Spybot S & D

Remember to "immunize" after updating so that the latest definitions can be enabled.

a. In the Menu Bar at the top of the Spybot window you will see 'Mode'. Make certain that 'default mode' has a check mark beside it.
b. Close ALL windows except Spybot S&D
c. Click the button to 'Search for Updates' then download and install the Updates.
Next click the button 'Check for Problems'
When Spybot is complete, it will be showing RED entries, BLACK entries and GREEN entries in the window.
Make sure that there is a check mark beside all of the RED entries ONLY.
Choose Fix Selected Problems and allow Spybot to fix the RED entries.

If it has trouble removing any spyware, you will get a message window, asking if it would be ok to run Spybot - S&D on the next reboot before any other applications start running. You should reply Yes to this. The next time you start Windows, Spybot will run automatically and fix any of the programs it could not fix previously.

At this point you will be presented with the list of found entries again, but now there will be large green checkmarks next to the items that Spybot - S&D was able to remove. The ones that are still checked but do not have the large green checkmark next to them will be fixed on the next reboot of windows.

Please download the free Ad-Aware SE and install it. If you already have Ad-Aware SE, please configure it as indicated below. If you have a previous version of Ad-Aware, please uninstall your current version and install the newest version SE 1.06.

1) Run Ad-Aware, and click Check for updates now.

2) Select Configurations (click the Gear wheel at the top) as follows:

  • General Button > Safety & Settings: Check (Green) all three.
  • Tweak Button > Cleaning Engine > UNcheck "Always try to unload modules before deletion".

Click Proceed.

3) To start the scan, Click > "Scan Now" at left

  • Deselect "Search for negligible risk entries" as negligible risk entries (MRU's) are not considered to be a threat.
  • Select "Search for low-risk threats"
  • Select "Perform full system scan"
  • Click Next
4) When the scan has completed, select Next.

  • In the Scanning Results window, select the "Critical Objects" tab.
  • Right-click on the screen and choose "Select all objects"
  • Click Next to remove the infections found, and click OK to the prompt.
  • Restart the computer.


Please post your Panda result and the HijackThis log to make sure.
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Unread postby Nick-YF19 » January 23rd, 2006, 7:23 pm

While we appreciate that you may be busy, it has been 10 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
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