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Can't access IE , Win7 pro SP1

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Can't access IE , Win7 pro SP1

Unread postby frerom » January 6th, 2016, 10:03 pm

1.-I used to be able to switch between Google and IE until today. I decided to make Google the default Browser. Now I don't see the IE icon or anyway to start it.

2.-I also have downloaded Win 10 but haven't installed it yet. I mostly use Google but do use IE once in a while.
Also when I start the computer there is a message that flashes for about 2 seconds. I believe it states something is missing.
Not sure if the Win 10 download has given me a problem.
3.- When I use Outlook for email, it opens with a preview page which I don't like but I'm not sure if we can get rid of it.

FRST Scan and Addition files follow: Note The addition file I ran earlier when I was logged in as a limited user. I don't seem to get al addition file when I run it from the Fred (admin) account.

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:06-01-2015
Ran by Fred (administrator) on FRED-PC (06-01-2016 20:14:48)
Running from C:\Users\Fred\Desktop
Loaded Profiles: Fred (Available Profiles: Fred & Fred R)
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/33 ... scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(InterVideo) C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
(Intel) C:\Program Files (x86)\Intel\AMT\LMS.exe
(Intel) C:\Program Files (x86)\Intel\AMT\UNS.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(TomTom) C:\Program Files (x86)\MyDrive Connect\TomTom MyDrive Connect.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe


==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1337000 2015-04-30] (Microsoft Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-1317080146-1145458634-1119464279-1000\...\Run: [MyDriveConnect.exe] => C:\Program Files (x86)\MyDrive Connect\TomTom MyDrive Connect.exe [1958248 2015-11-20] (TomTom)
HKU\S-1-5-21-1317080146-1145458634-1119464279-1000\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [50378880 2015-12-17] (Skype Technologies S.A.)
HKU\S-1-5-21-1317080146-1145458634-1119464279-1000\...\MountPoints2: {e5ec777f-8445-11e3-bbb2-806e6f6e6963} - D:\AUTORUN\START.EXE
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{900C4E73-6328-4091-BBF8-22B9A915871D}: [DhcpNameServer] 192.168.2.1

Internet Explorer:
==================
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2015-10-12] (Microsoft Corporation)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2015-10-12] (Microsoft Corporation)
DPF: HKLM-x32 {17492023-C23A-453E-A040-C7C580BBF700} hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2015-10-12] (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2015-10-12] (Microsoft Corporation)

FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.41105.0\npctrl.dll [2015-11-04] ( Microsoft Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.41105.0\npctrl.dll [2015-11-04] ( Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.29.1\npGoogleUpdate3.dll [2015-12-02] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.29.1\npGoogleUpdate3.dll [2015-12-02] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-09-26] (Adobe Systems Inc.)

Chrome:
=======
CHR Profile: C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-05-13]
CHR Extension: (Google Docs) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-05-13]
CHR Extension: (Google Drive) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-12-30]
CHR Extension: (YouTube) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-12-30]
CHR Extension: (Google Search) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-12-30]
CHR Extension: (Google Sheets) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-05-13]
CHR Extension: (Google Docs Offline) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2015-11-18]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-08-14]
CHR Extension: (Gmail) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-05-13]
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2015-10-12]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1433216 2015-10-12] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1773696 2015-10-12] (Microsoft Corporation)
R2 LMS; C:\Program Files (x86)\Intel\AMT\LMS.exe [102400 2009-12-01] (Intel) [File not signed]
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1135416 2015-10-05] (Malwarebytes)
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23816 2015-04-30] (Microsoft Corporation)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [366544 2015-04-30] (Microsoft Corporation)
R2 UNS; C:\Program Files (x86)\Intel\AMT\UNS.exe [2519040 2009-12-01] (Intel) [File not signed]
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
S2 HPSLPSVC; C:\Users\Fred\AppData\Local\Temp\7zS6A86\hpslpsvc64.dll [X]

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 ebdrv; C:\Windows\system32\drivers\evbda.sys [3286016 2009-06-10] (Broadcom Corporation)
S3 IFCoEMP; C:\Windows\system32\drivers\ifM60x64.sys [388368 2011-11-30] (Intel(R) Corporation)
S3 IFCoEVB; C:\Windows\system32\drivers\ifP60X64.sys [78096 2011-11-30] (Intel(R) Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2015-10-05] (Malwarebytes)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2015-10-05] (Malwarebytes Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [280376 2015-03-04] (Microsoft Corporation)
S2 mrtRate; C:\Windows\SysWow64\Drivers\mrtRate.sys [34916 1999-08-10] (Marimba, Inc.)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [124568 2015-03-04] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-01-06 20:14 - 2016-01-06 20:14 - 00010289 _____ C:\Users\Fred\Desktop\FRST.txt
2016-01-06 17:03 - 2016-01-06 17:03 - 00017383 _____ C:\Users\Fred R\Desktop\Addition.txt
2016-01-06 17:02 - 2016-01-06 20:14 - 00000000 ____D C:\FRST
2016-01-06 17:02 - 2016-01-06 17:03 - 00027110 _____ C:\Users\Fred R\Desktop\FRST.txt
2016-01-06 17:01 - 2016-01-06 17:01 - 02370560 _____ (Farbar) C:\Users\Fred\Desktop\FRST64.exe
2016-01-06 15:52 - 2016-01-06 15:55 - 55915216 _____ (Microsoft Corporation) C:\Users\Fred R\Desktop\IE11-Windows6.1-x64-en-us.exe
2016-01-05 15:51 - 2016-01-05 15:51 - 00000000 ____D C:\Users\Fred R\AppData\LocalLow\Temp
2016-01-03 13:33 - 2016-01-03 13:33 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
2016-01-03 12:30 - 2016-01-03 12:30 - 00000000 ____D C:\Users\Fred R\Documents\Apache instl files
2015-12-30 17:33 - 2015-12-30 17:33 - 00000000 ____D C:\Users\Fred\AppData\Local\Hewlett-Packard
2015-12-30 16:30 - 2015-12-30 16:30 - 00000000 ____D C:\Users\Fred\AppData\Roaming\Hewlett-Packard
2015-12-30 16:24 - 2015-12-30 16:24 - 00000000 ____D C:\System.sav
2015-12-30 16:23 - 2015-12-30 18:33 - 00000000 ____D C:\ProgramData\Hewlett-Packard
2015-12-30 16:23 - 2015-12-30 16:23 - 00000000 ____D C:\Users\Fred\AppData\Roaming\hpqLog
2015-12-30 16:16 - 2015-12-30 16:16 - 02474920 _____ C:\Users\Fred\Downloads\hppiw.exe
2015-12-30 16:06 - 2015-12-30 16:06 - 00000000 ____D C:\Windows\System32\Tasks\Hewlett-Packard
2015-12-30 16:03 - 2015-12-30 16:03 - 03795680 _____ (Oleg N. Scherbakov) C:\Users\Fred\Downloads\HPSupportSolutionsFramework-12.0.30.219.exe
2015-12-30 12:31 - 2015-12-31 14:42 - 00000000 ____D C:\Users\Fred R\Documents\Print Jobs
2015-12-29 10:39 - 2015-12-29 10:39 - 02049699 _____ C:\Users\Fred R\Desktop\smartrg505n.pdf
2015-12-22 20:55 - 2015-12-22 20:55 - 01042236 _____ C:\Users\Fred R\Desktop\PDF_206738563_2015-12-20_68.pdf
2015-12-09 10:11 - 2015-11-11 16:12 - 00387792 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-12-09 10:11 - 2015-11-11 15:52 - 00341192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-12-09 10:11 - 2015-11-11 13:53 - 01735680 _____ (Microsoft Corporation) C:\Windows\system32\comsvcs.dll
2015-12-09 10:11 - 2015-11-11 13:53 - 00525312 _____ (Microsoft Corporation) C:\Windows\system32\catsrvut.dll
2015-12-09 10:11 - 2015-11-11 13:39 - 01242624 _____ (Microsoft Corporation) C:\Windows\SysWOW64\comsvcs.dll
2015-12-09 10:11 - 2015-11-11 13:39 - 00487936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\catsrvut.dll
2015-12-09 10:11 - 2015-11-11 11:00 - 12856832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-12-09 10:11 - 2015-11-11 10:44 - 00416256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-12-09 10:11 - 2015-11-11 10:44 - 00279040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-12-09 10:11 - 2015-11-11 10:41 - 20366848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-12-09 10:11 - 2015-11-11 10:12 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-12-09 10:11 - 2015-11-11 09:57 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-12-09 10:11 - 2015-11-10 13:55 - 01648128 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2015-12-09 10:11 - 2015-11-10 13:55 - 01180160 _____ (Microsoft Corporation) C:\Windows\system32\FntCache.dll
2015-12-09 10:11 - 2015-11-10 13:55 - 01008640 _____ (Microsoft Corporation) C:\Windows\system32\user32.dll
2015-12-09 10:11 - 2015-11-10 13:39 - 01251328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DWrite.dll
2015-12-09 10:11 - 2015-11-10 13:37 - 00833024 _____ (Microsoft Corporation) C:\Windows\SysWOW64\user32.dll
2015-12-09 10:11 - 2015-11-10 12:47 - 03211264 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-12-09 10:11 - 2015-11-09 19:24 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2015-12-09 10:11 - 2015-11-09 19:13 - 00496640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-12-09 10:11 - 2015-11-09 19:13 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2015-12-09 10:11 - 2015-11-09 19:12 - 00341504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\html.iec
2015-12-09 10:11 - 2015-11-09 19:12 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2015-12-09 10:11 - 2015-11-09 19:11 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-12-09 10:11 - 2015-11-09 19:08 - 02280448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-12-09 10:11 - 2015-11-09 19:06 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2015-12-09 10:11 - 2015-11-09 19:06 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2015-12-09 10:11 - 2015-11-09 19:04 - 00476160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-12-09 10:11 - 2015-11-09 19:03 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2015-12-09 10:11 - 2015-11-09 19:02 - 00663552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2015-12-09 10:11 - 2015-11-09 19:02 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2015-12-09 10:11 - 2015-11-09 18:50 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-12-09 10:11 - 2015-11-09 18:47 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-12-09 10:11 - 2015-11-09 18:46 - 04514816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-12-09 10:11 - 2015-11-09 18:44 - 00130048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\occache.dll
2015-12-09 10:11 - 2015-11-09 18:37 - 00230400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\webcheck.dll
2015-12-09 10:11 - 2015-11-09 18:36 - 02050560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-12-09 10:11 - 2015-11-09 18:36 - 00687104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-12-09 10:11 - 2015-11-09 18:35 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2015-12-09 10:11 - 2015-11-09 18:17 - 02011136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-12-09 10:11 - 2015-11-09 18:14 - 01311744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-12-09 10:11 - 2015-11-09 18:12 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-12-09 10:11 - 2015-11-08 17:33 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-12-09 10:11 - 2015-11-08 17:32 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-12-09 10:11 - 2015-11-08 17:16 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-12-09 10:11 - 2015-11-08 17:15 - 02887168 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-12-09 10:11 - 2015-11-08 17:15 - 00571392 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-12-09 10:11 - 2015-11-08 17:15 - 00417792 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
2015-12-09 10:11 - 2015-11-08 17:15 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-12-09 10:11 - 2015-11-08 17:14 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-12-09 10:11 - 2015-11-08 17:07 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-12-09 10:11 - 2015-11-08 17:06 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-12-09 10:11 - 2015-11-08 17:04 - 05923840 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-12-09 10:11 - 2015-11-08 17:02 - 00615936 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-12-09 10:11 - 2015-11-08 17:01 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2015-12-09 10:11 - 2015-11-08 17:01 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-12-09 10:11 - 2015-11-08 17:01 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-12-09 10:11 - 2015-11-08 17:01 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-12-09 10:11 - 2015-11-08 16:52 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-12-09 10:11 - 2015-11-08 16:48 - 00489984 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-12-09 10:11 - 2015-11-08 16:40 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-12-09 10:11 - 2015-11-08 16:35 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-12-09 10:11 - 2015-11-08 16:32 - 00315392 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-12-09 10:11 - 2015-11-08 16:29 - 00152064 _____ (Microsoft Corporation) C:\Windows\system32\occache.dll
2015-12-09 10:11 - 2015-11-08 16:18 - 00262144 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll
2015-12-09 10:11 - 2015-11-08 16:15 - 00798208 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-12-09 10:11 - 2015-11-08 16:15 - 00718336 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-12-09 10:11 - 2015-11-08 16:14 - 14456832 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-12-09 10:11 - 2015-11-08 16:14 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-12-09 10:11 - 2015-11-08 16:13 - 02123264 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-12-09 10:11 - 2015-11-08 15:53 - 02487808 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-12-09 10:11 - 2015-11-08 15:41 - 01546752 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-12-09 10:11 - 2015-11-08 15:30 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-12-09 10:11 - 2015-11-05 14:05 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\wshrm.dll
2015-12-09 10:11 - 2015-11-05 14:02 - 00014848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wshrm.dll
2015-12-09 10:11 - 2015-11-05 14:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll
2015-12-09 10:11 - 2015-11-05 14:00 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll
2015-12-09 10:11 - 2015-11-05 04:53 - 00146944 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rmcast.sys
2015-12-09 10:11 - 2015-11-03 14:04 - 00802304 _____ (Microsoft Corporation) C:\Windows\system32\usp10.dll
2015-12-09 10:11 - 2015-11-03 13:56 - 00627712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\usp10.dll
2015-12-09 10:10 - 2015-11-11 11:21 - 25837568 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-12-09 10:08 - 2015-11-03 14:04 - 00241664 _____ (Microsoft Corporation) C:\Windows\system32\els.dll
2015-12-09 10:08 - 2015-11-03 13:55 - 00179712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\els.dll

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-01-06 20:14 - 2009-07-13 22:20 - 00000000 ____D C:\Windows
2016-01-06 20:01 - 2015-05-13 10:56 - 00000000 ____D C:\Users\Fred\AppData\Local\Google
2016-01-06 19:59 - 2009-07-13 23:45 - 00021904 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2016-01-06 19:59 - 2009-07-13 23:45 - 00021904 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2016-01-06 19:54 - 2015-11-18 11:27 - 00000000 ____D C:\Users\Fred\AppData\Roaming\Skype
2016-01-06 19:54 - 2015-05-13 10:57 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2016-01-06 19:33 - 2015-05-13 10:57 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2016-01-06 11:41 - 2009-07-14 00:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2016-01-03 13:33 - 2015-11-18 11:28 - 00000000 ____D C:\Users\Fred\AppData\Local\Skype
2016-01-03 13:33 - 2015-09-18 09:04 - 00000000 ___RD C:\Program Files (x86)\Skype
2016-01-03 13:33 - 2015-09-17 08:50 - 00002697 _____ C:\Users\Public\Desktop\Skype.lnk
2016-01-03 13:33 - 2015-09-17 08:50 - 00000000 ____D C:\ProgramData\Skype
2016-01-02 10:59 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\system32\NDF
2016-01-02 08:47 - 2015-09-17 08:50 - 00000000 ____D C:\Users\Fred R\AppData\Roaming\Skype
2015-12-30 22:18 - 2009-07-14 00:32 - 00000000 ____D C:\Windows\system32\FxsTmp
2015-12-30 21:23 - 2014-02-22 13:17 - 00080600 _____ C:\Users\Fred R\AppData\Local\GDIPFONTCACHEV1.DAT
2015-12-30 21:22 - 2009-07-13 23:45 - 00338880 _____ C:\Windows\system32\FNTCACHE.DAT
2015-12-30 18:33 - 2014-05-17 12:17 - 00000000 ____D C:\Program Files (x86)\Hewlett-Packard
2015-12-30 18:33 - 2014-02-21 19:30 - 00080600 _____ C:\Users\Fred\AppData\Local\GDIPFONTCACHEV1.DAT
2015-12-30 18:33 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\Help
2015-12-30 16:36 - 2014-03-21 13:29 - 00000000 ____D C:\Users\Fred\AppData\Local\ElevatedDiagnostics
2015-12-30 16:23 - 2013-01-09 12:07 - 00000000 ___HD C:\Program Files (x86)\InstallShield Installation Information
2015-12-28 13:48 - 2014-12-10 12:23 - 00000000 ____D C:\Users\Fred R\Documents\Lexus
2015-12-27 17:32 - 2009-07-14 00:13 - 00781790 _____ C:\Windows\system32\PerfStringBackup.INI
2015-12-27 17:32 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\inf
2015-12-23 17:18 - 2014-10-01 08:33 - 00000000 ____D C:\Users\Fred R\Documents\Phone
2015-12-22 12:08 - 2015-01-31 11:39 - 00000000 ____D C:\Users\Fred R\Documents\Investments
2015-12-21 16:08 - 2014-11-17 11:07 - 00000000 ____D C:\Users\Fred R\Documents\Fund reports
2015-12-18 20:42 - 2015-04-08 09:58 - 00000000 ___SD C:\Windows\SysWOW64\GWX
2015-12-18 20:42 - 2015-04-08 09:58 - 00000000 ___SD C:\Windows\system32\GWX
2015-12-18 20:02 - 2015-08-13 11:46 - 00000000 ____D C:\Users\Fred R\Documents\TomTom
2015-12-18 19:51 - 2015-08-13 11:46 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TomTom
2015-12-16 15:34 - 2015-05-13 10:59 - 00002190 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2015-12-16 10:11 - 2014-02-21 19:30 - 00000000 ____D C:\Users\Fred
2015-12-13 17:48 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\rescache
2015-12-13 17:21 - 2015-08-13 18:00 - 00000976 _____ C:\Users\Public\Desktop\TomTom MyDrive Connect.lnk
2015-12-13 17:21 - 2015-08-13 18:00 - 00000000 ____D C:\Program Files (x86)\MyDrive Connect
2015-12-11 20:46 - 2014-02-22 15:04 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-12-11 20:45 - 2014-02-22 15:02 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2015-12-11 20:45 - 2014-02-22 15:02 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2015-12-11 20:44 - 2014-02-22 12:04 - 00000000 ____D C:\Windows\system32\MRT
2015-12-11 20:38 - 2014-02-22 12:04 - 140158008 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-12-10 20:11 - 2015-09-22 12:43 - 00000000 ____D C:\Users\Fred R\Documents\Health
2015-12-08 22:39 - 2010-11-20 22:27 - 00301728 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe

Some files in TEMP:
====================
C:\Users\Fred\AppData\Local\Temp\ACLMInstaller.exe
C:\Users\Fred\AppData\Local\Temp\FoxitUpdater.exe
C:\Users\Fred R\AppData\Local\Temp\SkypeSetup.exe


==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-12-30 00:43

==================== End of FRST.txt ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version:06-01-2015
Ran by Fred R (2016-01-06 17:03:40)
Running from C:\Users\Fred R\Desktop
Windows 7 Professional Service Pack 1 (X64) (2014-02-22 00:30:36)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-1317080146-1145458634-1119464279-500 - Administrator - Disabled)
Fred (S-1-5-21-1317080146-1145458634-1119464279-1000 - Administrator - Enabled) => C:\Users\Fred
Fred R (S-1-5-21-1317080146-1145458634-1119464279-1003 - Limited - Enabled) => C:\Users\Fred R
Guest (S-1-5-21-1317080146-1145458634-1119464279-501 - Limited - Enabled)
HomeGroupUser$ (S-1-5-21-1317080146-1145458634-1119464279-1002 - Limited - Enabled)
Julia (S-1-5-21-1317080146-1145458634-1119464279-1012 - Limited - Enabled)
tvsu_tmp_xegnkXHGHH (S-1-5-21-1317080146-1145458634-1119464279-1011 - Administrator - Enabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A}
AS: Microsoft Security Essentials (Enabled - Up to date) {0C8D1929-27B2-688D-E114-9117BD2BB1B7}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.3.13070 - Adobe Systems Inc.)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.13) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
CameraHelperMsi (x32 Version: 13.51.815.0 - Logitech) Hidden
DAO 3.5 (HKLM-x32\...\DAO 3.5) (Version: - )
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
erLT (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 47.0.2526.106 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.29.1 - Google Inc.) Hidden
Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel(R) Management Engine Interface (HKLM\...\HECI) (Version: - Intel Corporation)
Intel(R) Network Connections Drivers (HKLM\...\PROSet) (Version: 14.2 - Intel)
Intel® Active Management Technology (HKLM\...\MESOL) (Version: - Intel Corporation)
InterVideo Register Manager (x32 Version: 1.0.4.0 - InterVideo Inc.) Hidden
InterVideo WinDVD (HKLM-x32\...\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}) (Version: 5.0-B11.1297 - InterVideo Inc.)
Lenovo Central Audio (x32 Version: 3.8.0 - Sonic Solutions) Hidden
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Metric Collection SDK (x32 Version: 1.1.0005.00 - Lenovo Group Limited) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-1317080146-1145458634-1119464279-1003\...\OneDriveSetup.exe) (Version: 17.3.6201.1019 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyDriveConnect 4.0.7.2442 (HKLM-x32\...\MyDriveConnect) (Version: 4.0.7.2442 - TomTom)
OpenOffice 4.1.2 (HKLM-x32\...\{E6AD67BB-1C33-4AB3-A387-E0D48137AB70}) (Version: 4.12.9782 - Apache Software Foundation)
Quicken Home & Business 2000 (HKLM-x32\...\Quicken Home & Business 2000) (Version: - )
Roxio Creator Business Edition (HKLM-x32\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.3 - Roxio)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.5.0.9082 - Microsoft Corporation)
Skype™ 7.17 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.17.105 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
SoundMAX (HKLM-x32\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 6.10.2.6595 - Analog Devices)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Tweaking.com - Registry Backup (HKLM-x32\...\Tweaking.com - Registry Backup) (Version: 1.7.0 - Tweaking.com)
VD64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Visual Studio C++ 10.0 Runtime (HKLM-x32\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job =>
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job =>

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============


==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)


==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE trusted site: HKU\.DEFAULT\...\tdcanadatrust.com -> hxxps://easywebcpo.tdcanadatrust.com
IE trusted site: HKU\S-1-5-21-1317080146-1145458634-1119464279-1003\...\tdcanadatrust.com -> hxxps://easywebcpo.tdcanadatrust.com

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1317080146-1145458634-1119464279-1003\Control Panel\Desktop\\Wallpaper ->
DNS Servers: 192.168.2.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Billminder.lnk => C:\Windows\pss\Billminder.lnk.CommonStartup
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Quicken Startup.lnk => C:\Windows\pss\Quicken Startup.lnk.CommonStartup
MSCONFIG\startupreg: LWS => C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
MSCONFIG\startupreg: MyDriveConnect.exe => C:\Program Files (x86)\MyDrive Connect\TomTom MyDrive Connect.exe
MSCONFIG\startupreg: SymphonyPreLoad => "C:\Program Files (x86)\IBM\Lotus\Symphony\framework\shared\eclipse\plugins\com.ibm.symphony.standard.launcher.win32.x86_3.0.1.20120110-2000\IBM Lotus Symphony" -nogui -nosplash
MSCONFIG\startupreg: TomTomHOME.exe => "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe" -s

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [SPPSVC-In-TCP] => (Allow) %SystemRoot%\system32\sppsvc.exe
FirewallRules: [SPPSVC-In-TCP-NoScope] => (Allow) %SystemRoot%\system32\sppsvc.exe
FirewallRules: [TCP Query User{8DA4212C-CF3A-41C4-AB70-DF43CBF1472D}C:\program files (x86)\ibm\lotus\symphony\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.3.20110915-1350\win32\x86\symphony.exe] => (Allow) C:\program files (x86)\ibm\lotus\symphony\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.3.20110915-1350\win32\x86\symphony.exe
FirewallRules: [UDP Query User{BA9FF570-66B3-4A60-A0B6-79041BE5E4B6}C:\program files (x86)\ibm\lotus\symphony\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.3.20110915-1350\win32\x86\symphony.exe] => (Allow) C:\program files (x86)\ibm\lotus\symphony\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.3.20110915-1350\win32\x86\symphony.exe
FirewallRules: [{181A12D9-6FC5-4658-9A82-FCF205C10751}] => (Allow) C:\Users\Fred\AppData\Local\Temp\7zS6A86\hppiw.exe
FirewallRules: [{42B7D78A-941F-4517-A5C4-6AEDFD41DBF4}] => (Allow) C:\Users\Fred\AppData\Local\Temp\7zS6A86\hppiw.exe
FirewallRules: [TCP Query User{DA36F4A3-2272-4F9E-8A8E-2056FA52CEB6}C:\users\fred r\appdata\local\logmein rescue applet\lmir0001.tmp\lmi_rescue.exe] => (Allow) C:\users\fred r\appdata\local\logmein rescue applet\lmir0001.tmp\lmi_rescue.exe
FirewallRules: [UDP Query User{C7680094-ED8B-40C6-8834-2A071E49F1F6}C:\users\fred r\appdata\local\logmein rescue applet\lmir0001.tmp\lmi_rescue.exe] => (Allow) C:\users\fred r\appdata\local\logmein rescue applet\lmir0001.tmp\lmi_rescue.exe
FirewallRules: [{B3257961-7760-4D67-BE4A-F9B386AF1762}] => (Allow) C:\Program Files (x86)\Lenovo\System Update\UNCServer.exe
FirewallRules: [{5049D5A0-FEBF-4E90-B02B-5C4520D94529}] => (Allow) C:\Program Files (x86)\Lenovo\System Update\UNCServer.exe
FirewallRules: [{895386F5-CFE1-4401-9AAB-C1901AF42350}] => (Allow) C:\Program Files (x86)\Lenovo\System Update\UNCServer.exe
FirewallRules: [{4478E720-F5E7-4209-90C9-2A7E347648CE}] => (Allow) C:\Program Files (x86)\Lenovo\System Update\UNCServer.exe
FirewallRules: [{280E3741-6865-48F0-9F49-9F4109DF9BB8}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{464342F0-E95C-4861-A762-A13E1A294163}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
FirewallRules: [{66375A32-BF8E-42E6-842A-62E41BDC84C5}] => (Allow) C:\Users\Fred\AppData\Local\Temp\7zS7D6A\hppiw.exe
FirewallRules: [{DEF13F2C-1267-4286-A1CE-1E317C58455A}] => (Allow) C:\Users\Fred\AppData\Local\Temp\7zS7D6A\hppiw.exe

==================== Restore Points =========================

ATTENTION: System Restore is disabled
Check "winmgmt" service or repair WMI.


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (01/06/2016 11:43:25 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/03/2016 07:00:06 PM) (Source: Windows Backup) (EventID: 4103) (User: )
Description: The backup did not complete because of an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (01/03/2016 01:32:52 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/02/2016 09:27:05 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/01/2016 12:24:57 PM) (Source: LMS) (EventID: 2) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (01/01/2016 08:57:45 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/31/2015 01:06:53 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/30/2015 09:38:27 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program chrome.exe version 47.0.2526.106 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 73c

Start Time: 01d143724090ec65

Termination Time: 32

Application Path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Report Id: 8089000d-af67-11e5-aa15-001e3755d180

Error: (12/30/2015 09:24:23 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/30/2015 01:50:10 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (01/06/2016 11:44:05 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (01/06/2016 11:41:53 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The mrtRate service failed to start due to the following error:
%%1275

Error: (01/06/2016 11:41:53 AM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \SystemRoot\SysWow64\Drivers\mrtRate.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (01/03/2016 01:33:25 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The HP Network Devices Support service terminated with the following error:
%%126

Error: (01/03/2016 01:32:47 PM) (Source: WMPNetworkSvc) (EventID: 14349) (User: )
Description: 0x800700b7

Error: (01/03/2016 01:32:47 PM) (Source: WMPNetworkSvc) (EventID: 14353) (User: )
Description: 00x800700b7http://+:10243/WMPNSSv4/2811996591/

Error: (01/03/2016 01:32:46 PM) (Source: WMPNetworkSvc) (EventID: 14349) (User: )
Description: 0x800700b7

Error: (01/03/2016 01:32:46 PM) (Source: WMPNetworkSvc) (EventID: 14353) (User: )
Description: 00x800700b7http://+:10243/WMPNSSv4/2811996591/

Error: (01/03/2016 01:31:18 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The mrtRate service failed to start due to the following error:
%%1275

Error: (01/03/2016 01:31:18 PM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \SystemRoot\SysWow64\Drivers\mrtRate.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.


==================== Memory info ===========================

Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz
Percentage of memory in use: 26%
Total physical RAM: 3797.3 MB
Available physical RAM: 2794.96 MB
Total Virtual: 7592.81 MB
Available Virtual: 6379.34 MB

==================== Drives ================================

Drive c: (Windows) (Fixed) (Total:64.77 GB) (Free:14.01 GB) NTFS
Drive e: () (Removable) (Total:0.93 GB) (Free:0.72 GB) FAT32

==================== MBR & Partition Table ==================

==================== End of Addition.txt ============================
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Re: Can't access IE , Win7 pro SP1

Unread postby mAL_rEm018 » January 8th, 2016, 5:57 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the Malware Removal forum and wait for help.

Failure to post replies within 3 days will result in this thread being closed.


Hello frerom,

Welcome to Malware Removal! My name is mAL_rEm018, but feel free to call me mAL. I will be helping you with your malware related problems :)

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.


Because of this, I advise you to backup any personal files and folders before you start.

To make sure everything goes smoothly, I would like you to observe the following rules:
  • You must have Administrator rights, permissions for this computer.
  • Please reply to this thread. Do not start another topic.
  • Perform all actions in the order given.
  • If you don't know, stop and ask!
  • DO NOT run any other fix or removal tools unless instructed to do so!
  • Don't attempt to install any new software (other than those I ask you to) until your computer is clean.
  • DO NOT post for help at any other forum. Applying fixes from multiple help sites can cause problems.
  • I advise you to print the instructions if possible, since your internet connection might not be available during some of the fixes.
  • Absence of symptoms does not mean that everything is clear, therefore stick with this topic until I give you the "all clear".

I am currently reviewing you logs and will return as soon as possible, with additional instructions. In the meantime I would like you to read and get acquainted with the following topic: HOW TO GET HELP IN THIS FORUM - everyone must read this, where the conditions for receiving help here are explained.
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Re: Can't access IE , Win7 pro SP1

Unread postby frerom » January 8th, 2016, 11:50 am

Hello mAL,
Happy that you are able to help me. I have backed up my files.
Fred
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Re: Can't access IE , Win7 pro SP1

Unread postby mAL_rEm018 » January 8th, 2016, 2:14 pm

Hello frerom,

ATTENTION: System Restore is disabled
Check "winmgmt" service or repair WMI.

Before we proceed any further we need to enable system restore. In order to do this please do the following..

  • Open the Start menu and right-click on Computer.
  • Click on Properties.
  • Select System protection, located on the left.
  • Select the C: drive, under Protection Settings.
  • Click on Configure.
  • A new windows will open. Ensure that the following option is selected:
    • Restore system settings and previous versions of files.
  • Select OK.
  • Click on Create.
  • Please enter a name for the Restore point in the description box (i.e., Before Malware Removal).
  • Select Create.
  • Once the process is over, the following message should appear:
    The Restore point was created successfully.

    Note: if the restore point is unsuccessful, please let me know right-away.

Next..


I notice that you have the following program installed on your computer:
Tweaking.com - Registry Backup


  • Open Tweaking.com Registry Backup.
  • Click on the Backup Registry tab and ensure that all options are checked.
  • Press on Backup Now.
  • Wait until the backup is complete and exit the program.


Please let me know once the steps above have been completed and I will provide you with more instructions.
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Re: Can't access IE , Win7 pro SP1

Unread postby frerom » January 8th, 2016, 3:04 pm

Hi Mal,

All steps completed successfully.
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Re: Can't access IE , Win7 pro SP1

Unread postby mAL_rEm018 » January 8th, 2016, 4:09 pm

Hello frerom,

frerom wrote:All steps completed successfully.

Good :)


Please do the following..


Adwcleaner
  • Please download AdwCleaner to your Desktop.
  • Close all your programs and right-click AdwCleaner.exe and select Run as administrator.
  • Click on Scan.
  • After the scan is over, select Logfile.
  • A notepad window will open. Please copy/paste the contents in your next reply.
    Note: do not select Cleaning at this point


Next..


I need you to run a search..

  • Double click Frst64.exe to launch it.
  • FRST will start to run.
    • When the tool opens click Yes to the disclaimer.
    • Copy/Paste or Type the following line into the Search: box.
    babylon;Bandoo;CleverSearch;conduit;datamngr;Fun4IM;iLivid;kelkoopartners;Lucky Searches;Luckysearches;QuickSurf;Searchnu;Searchqu;SharkManCoupon;sushileads;SweetIM;SweetPacks;TidyNetwork;trolltech;whitesmoke;Wordinator;WordSurfer

    • Press the Search Registry button.
    • When finished searching a log will open on your Desktop ... Search.txt
    • Please post it in your next reply.



-----------------------------------------
In your next reply, I would like to see..
  • AdwCleaner log
  • Search.txt

Please post each log separately to prevent it being cut off by the forum post size limiter.
Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections....
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Re: Can't access IE , Win7 pro SP1

Unread postby frerom » January 8th, 2016, 4:45 pm

Hi Mal,

Ran FRST as admin. Files were small so both are in this submission.


# AdwCleaner v5.028 - Logfile created 08/01/2016 at 15:15:27
# Updated 04/01/2016 by Xplode
# Database : 2016-01-04.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Fred - FRED-PC
# Running from : C:\Users\Fred R\Desktop\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

Folder Found : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Extensions\ijjnmdphpnlnelhbhefnfmimenjgbfcn

***** [ Files ] *****

File Found : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_ijjnmdphpnlnelhbhefnfmimenjgbfcn_0.localstorage
File Found : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_ijjnmdphpnlnelhbhefnfmimenjgbfcn_0.localstorage-journal
File Found : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_maps.myway.com_0.localstorage
File Found : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_maps.myway.com_0.localstorage-journal
File Found : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_websearch.about.com_0.localstorage
File Found : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_websearch.about.com_0.localstorage-journal

***** [ DLL ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com
[C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com
[C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Found : ijjnmdphpnlnelhbhefnfmimenjgbfcn

########## EOF - \AdwCleaner\AdwCleaner[S1].txt - [1898 bytes] ##########

Farbar Recovery Scan Tool (x64) Version:06-01-2015
Ran by Fred (2016-01-08 15:38:14)
Running from C:\Users\Fred\Desktop
Boot Mode: Normal

================== Search Registry: "babylon;Bandoo;CleverSearch;conduit;datamngr;Fun4IM;iLivid;kelkoopartners;Lucky Searches;Luckysearches;QuickSurf;Searchnu;Searchqu;SharkManCoupon;sushileads;SweetIM;SweetPacks;TidyNetwork;trolltech;whitesmoke;Wordinator;WordSurfer" ===========


===================== Search result for "babylon" ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
"DllName"="BabylonToolbar.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
"DllName"="BabylonToolbarTlbr.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}]
"DllName"="BabylonToolbar.dll"


===================== Search result for "Searchqu" ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
""="ISearchQueryHelper"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
""="ISearchQueryHelper"


===================== Search result for "trolltech" ==========

[HKEY_USERS\S-1-5-21-1317080146-1145458634-1119464279-1000\Software\Trolltech]

[HKEY_USERS\S-1-5-21-1317080146-1145458634-1119464279-1000\Software\Trolltech\OrganizationDefaults\Qt Factory Cache 4.8\com.trolltech.Qt.QImageIOHandlerFactoryInterface:]

[HKEY_USERS\S-1-5-21-1317080146-1145458634-1119464279-1003\Software\Trolltech\OrganizationDefaults\Qt Factory Cache 4.6\com.trolltech.Qt.QImageIOHandlerFactoryInterface:]

====== End of Search ======
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Re: Can't access IE , Win7 pro SP1

Unread postby mAL_rEm018 » January 9th, 2016, 6:20 am

Hello frerom,

I don't see any sign of malware in the logs you have provided. There are a few minor issues, however we will deal with them in this post. We will also run an online scan to make sure we didn't miss anything.


Adwcleaner
  • Close all your programs and right-click AdwCleaner.exe and select Run as administrator.
  • Click on Scan.
  • After the scan is over, select Cleaning.
  • Note: All programs will be closed and your computer will be rebooted, therefore I advise you to save any unsaved work.
  • A notepad window will open. Please copy/paste the contents in your next reply.


Please run the following fix..

  • Click Start
  • Type notepad.exe in the search programs and files box and click Enter.
  • A blank Notepad page should open.
    • Copy/Paste the contents of the code box below into Notepad.
Code: Select all
HKU\S-1-5-21-1317080146-1145458634-1119464279-1000\...\MountPoints2: {e5ec777f-8445-11e3-bbb2-806e6f6e6963} - D:\AUTORUN\START.EXE
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
S2 HPSLPSVC; C:\Users\Fred\AppData\Local\Temp\7zS6A86\hpslpsvc64.dll [X]
C:\Users\Fred\AppData\Local\Temp\ACLMInstaller.exe
C:\Users\Fred\AppData\Local\Temp\FoxitUpdater.exe
C:\Users\Fred R\AppData\Local\Temp\SkypeSetup.exe

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
[-HKEY_USERS\S-1-5-21-1317080146-1145458634-1119464279-1000\Software\Trolltech]

Hosts:
EmptyTemp:
CreateRestorePoint:

    • Save it to the same folder/directory that FRST.exe is in, naming it as fixlist.txt

NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system

  • Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
    • Press the Fix button once and wait.
    • FRST will process fixlist.txt
    • When finished, it will produce a log fixlog.txt in the same folder/directory as FRST64.exe
    • Please post me the log


I need you to run an online scan..


ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista or Windows 7, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • First please Disable any Antivirus you have active, as shown in This topic.
  • Note: Don't forget to re-enable it after the scan.
  • Next hold down Control then click on the following link to open a new window to ESET online scannner
    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • When prompted allow the Add-On/Active X to install.
  • Click on Run ESET Online Scanner, then elect the option YES, I accept the Terms of Use, then click Start.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on Start.
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on Finish.
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.


-----------------------------------------
In your next reply, I would like to see..
  • AdwCleaner log
  • fixlog.txt
  • ESET log

Please post each log separately to prevent it being cut off by the forum post size limiter.
Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections....
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Re: Can't access IE , Win7 pro SP1

Unread postby frerom » January 9th, 2016, 11:12 am

Hi Mal,
Adwcleaner log problem. When I selected Cleaning there were no items for cleaning in the Advcleaner window. On rebppt the computer stalled at IBM Think center Logo. I was able to shut the computer with the power switch. Then I noticed I had my portable back up drive connnected. Removing the drive, computer started normally but no notepad log. Repeated cleaning but still no log.

Eset scan . At the moment I don't think I have access to either IE or Mozilla. Sorry I finally found the IEexplore application. I am doing the ESET scan now.

The FRST log follows:

Fix result of Farbar Recovery Scan Tool (x64) Version:06-01-2015
Ran by Fred (2016-01-09 09:46:31) Run:1
Running from C:\Users\Fred\Desktop
Loaded Profiles: Fred (Available Profiles: Fred & Fred R)
Boot Mode: Normal
==============================================

fixlist content:
*****************
HKU\S-1-5-21-1317080146-1145458634-1119464279-1000\...\MountPoints2: {e5ec777f-8445-11e3-bbb2-806e6f6e6963} - D:\AUTORUN\START.EXE
ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => No File
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
S2 HPSLPSVC; C:\Users\Fred\AppData\Local\Temp\7zS6A86\hpslpsvc64.dll [X]
C:\Users\Fred\AppData\Local\Temp\ACLMInstaller.exe
C:\Users\Fred\AppData\Local\Temp\FoxitUpdater.exe
C:\Users\Fred R\AppData\Local\Temp\SkypeSetup.exe

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
[-HKEY_USERS\S-1-5-21-1317080146-1145458634-1119464279-1000\Software\Trolltech]

Hosts:
EmptyTemp:
CreateRestorePoint:
*****************

"HKU\S-1-5-21-1317080146-1145458634-1119464279-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{e5ec777f-8445-11e3-bbb2-806e6f6e6963}" => key removed successfully
HKCR\CLSID\{e5ec777f-8445-11e3-bbb2-806e6f6e6963} => key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive1" => key removed successfully
HKCR\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524} => key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive2" => key removed successfully
HKCR\CLSID\{5AB7172C-9C11-405C-8DD5-AF20F3606282} => key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive3" => key removed successfully
HKCR\CLSID\{A78ED123-AB77-406B-9962-2A5D9D2F7F30} => key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive4" => key removed successfully
HKCR\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A} => key not found.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive5" => key removed successfully
HKCR\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => key not found.
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive1" => key removed successfully
HKCR\Wow6432Node\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524} => key not found.
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive2" => key removed successfully
HKCR\Wow6432Node\CLSID\{5AB7172C-9C11-405C-8DD5-AF20F3606282} => key not found.
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive3" => key removed successfully
HKCR\Wow6432Node\CLSID\{A78ED123-AB77-406B-9962-2A5D9D2F7F30} => key not found.
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive4" => key removed successfully
HKCR\Wow6432Node\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A} => key not found.
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive5" => key removed successfully
HKCR\Wow6432Node\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => key not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
HPSLPSVC => service removed successfully
C:\Users\Fred\AppData\Local\Temp\ACLMInstaller.exe => moved successfully
C:\Users\Fred\AppData\Local\Temp\FoxitUpdater.exe => moved successfully
C:\Users\Fred R\AppData\Local\Temp\SkypeSetup.exe => moved successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63} => could not remove at first attempt (ErrorCode: C0000121), see next line.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63} => could not remove at first attempt (ErrorCode: C0000121), see next line.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63} => key removed successfully
HKEY_USERS\S-1-5-21-1317080146-1145458634-1119464279-1000\Software\Trolltech => could not remove at first attempt (ErrorCode: C0000121), see next line.
HKEY_USERS\S-1-5-21-1317080146-1145458634-1119464279-1000\Software\Trolltech => key removed successfully
C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.
Restore point was successfully created.
EmptyTemp: => 1 GB temporary data Removed.


The system needed a reboot.

==== End of Fixlog 09:47:51 ====
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Re: Can't access IE , Win7 pro SP1

Unread postby mAL_rEm018 » January 9th, 2016, 6:08 pm

Hello frerom,

There are two things I would like to address before we continue..

frerom wrote:Sorry I finally found the IEexplore application. I am doing the ESET scan now.

In the future, please refrain from editing your posts. I don't receive any notifications once a post is edited and this can make my job harder since I have to re-write my post and/or can miss important information. If there is anything you forgot to add or any new development, feel free to post a reply.

frerom wrote:Repeated cleaning but still no log.

Never run a "fix" more than once unless I say otherwise, because this could cause serious damage to your computer. In this case you were lucky and nothing happened to your computer. If you are unsure of anything, always ask me first.



That being said, you should be able to find the AdwCleaner log in the following location:
C:\AdwCleaner[s1].txt



Please post the ESET and AdwCleaner[s1].txt logs when ready.
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Re: Can't access IE , Win7 pro SP1

Unread postby frerom » January 9th, 2016, 7:50 pm

Hi Mal,
I apologize for the editing and rescanning.

I found 3 AdwCleaner(S1,S2,S3).txt logs There are also 2 AdwCleaner(C1,C2).txt logs, and a Quarantine txt file.
Then there also is a Quarantine folder.

I don't believe the ESET scan produced a log file. It reported nothing found. I have looked at the ESET folder. The Quarantine folder is empty.

Let me know if you want all the files from the Adwcleaner folder. About 90 kb for all the txt files.
What do I do with the Quarantine folder.

frerom
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Re: Can't access IE , Win7 pro SP1

Unread postby mAL_rEm018 » January 10th, 2016, 7:47 am

Hello frerom,


frerom wrote:I apologize for the editing and rescanning.

There is no need to apologize :)

frerom wrote:I found 3 AdwCleaner(S1,S2,S3).txt logs There are also 2 AdwCleaner(C1,C2).txt logs, and a Quarantine txt file.

Please post both the AdwCleaner[C1] and AdwCleaner[C2] logs.

frerom wrote:What do I do with the Quarantine folder.

We will take care of the Quarantine folder in my closing speech.



-----------------------------------------
In your next reply, I would like to see..
  • AdwCleaner[C1]
  • AdwCleaner[C2]
  • What are the remaining issues?

Please post each log separately to prevent it being cut off by the forum post size limiter.
Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections....
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Re: Can't access IE , Win7 pro SP1

Unread postby frerom » January 10th, 2016, 8:50 am

Hi Mal,

The computer is running much faster. The message about something missing on boot up appears to be gone.

My main issue now is what do I do about WIN 10. I believe it's ready to install. Do I upgrade or forget about it.? We have a HP Win 10 portable and I am not impressed. I'm not used to all the new terms and it appears to be slow.

Does MRU support WIN 10 upgrade?

Cleaner files follow:

# AdwCleaner v5.028 - Logfile created 09/01/2016 at 09:16:45
# Updated 04/01/2016 by Xplode
# Database : 2016-01-04.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Fred - FRED-PC
# Running from : C:\Users\Fred R\Desktop\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Extensions\ijjnmdphpnlnelhbhefnfmimenjgbfcn

***** [ Files ] *****

[-] File Deleted : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_ijjnmdphpnlnelhbhefnfmimenjgbfcn_0.localstorage
[-] File Deleted : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_ijjnmdphpnlnelhbhefnfmimenjgbfcn_0.localstorage-journal
[-] File Deleted : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_maps.myway.com_0.localstorage
[-] File Deleted : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_maps.myway.com_0.localstorage-journal
[-] File Deleted : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_websearch.about.com_0.localstorage
[-] File Deleted : C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_websearch.about.com_0.localstorage-journal

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[-] [C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : ijjnmdphpnlnelhbhefnfmimenjgbfcn

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - \AdwCleaner\AdwCleaner[C1].txt - [1936 bytes] ##########


# AdwCleaner v5.028 - Logfile created 09/01/2016 at 09:33:30
# Updated 04/01/2016 by Xplode
# Database : 2016-01-04.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Fred - FRED-PC
# Running from : C:\Users\Fred R\Desktop\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[-] [C:\Users\Fred R\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - \AdwCleaner\AdwCleaner[C2].txt - [787 bytes] ##########
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Re: Can't access IE , Win7 pro SP1

Unread postby frerom » January 10th, 2016, 9:04 am

Hi Mal,
One other issue. I have 2 folders of Internet Explorer. One in programs and one in programs X86. Is this OK?
Frerom
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Re: Can't access IE , Win7 pro SP1

Unread postby mAL_rEm018 » January 10th, 2016, 4:50 pm

Hello frerom,

frerom wrote:My main issue now is what do I do about WIN 10. I believe it's ready to install. Do I upgrade or forget about it.? We have a HP Win 10 portable and I am not impressed. I'm not used to all the new terms and it appears to be slow.

I personally have decided not to install Windows 10 on my computer for several reasons. The two main reasons are that there are several issues when it comes to privacy within Windows 10 and the other being that I do not appreciate Microsoft trying to force me to "upgrade". From what I have seen in the forums, many people are quite satisfied with Windows 10, while others feel the opposite. Ultimately, the choice is yours to make and you might consider doing some research on Google to see the different opinions and reviews. However, if you are dissatisfied with Windows 10 on your other computer, then it might be a good idea to stay with Windows 7.

frerom wrote:One other issue. I have 2 folders of Internet Explorer. One in programs and one in programs X86. Is this OK?

This is nothing to worry about. Those two folders are there to ensure that Internet Explorer is compatible with both 32-bit and 64-bit versions of Windows.



I have good news..your computer appears to be all clean! :) Please follow the steps below and then you'll be all set to go.


Let's remove the tools we have been using so far..
  • Please download Delfix to your desktop.
  • Right-click on delfix_1.011.exe and select Run as administrator.
  • Check the following boxes:
    • Remove disinfection tools
    • Purge system restore
  • You can now safely remove any tools and/or logs that may remain on your computer.

You should also read and get acquainted with the following topic: COMPUTER SECURITY - a short guide to staying safer online , which goes into depth on how to keep your computer secure. I bookmarked it for easy reference and so should you.


If you have any more questions, feel free to ask, otherwise please let me know and I will request for this topic to be closed.
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