Please can I ask for your help.
Trying to help a friend sort out their machine which suffers from really poor perfomance.
Web browsing is really slow and faltering.
I have completed a general tidy up of temp files etc and scanned using both AVG and Malware Bytes. Found and removed 36 problems. However, think that there are registry issues which I'm not confident to deal with.
DDS posts here:
DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 9.0.8112.16669
Run by toshiba at 21:35:21 on 2015-07-16
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.1915.1031 [GMT 1:00]
.
AV: AVG AntiVirus 2014 *Enabled/Updated* {4D41356F-32AD-7C42-C820-63775EE4F413}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus 2014 *Enabled/Updated* {F620D48B-1497-73CC-F290-58052563BEAE}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\Explorer.EXE
C:\Program Files\CCleaner\CCleaner.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamresearch.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://speedial.com/?f=1&a=spd_dnldstr_ ... 727179&ir=
uWindow Title = Windows Internet Explorer provided by Yahoo!
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://uk.yahoo.com/?fr=fp-yie9
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://speedial.com/?f=1&a=spd_dnldstr_ ... 727179&ir=
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\programdata\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll
BHO: ArcadeFrontier Addon: {6C8DB2EC-499B-4897-A784-0E3186C97E9D} - c:\users\toshiba\appdata\local\arcadefrontier\ArcadeFrontier.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: @c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [CCleaner Monitoring] "c:\program files\ccleaner\CCleaner.exe" /MONITOR
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [EKStatusMonitor] c:\program files\kodak\aio\statusmonitor\EKStatusMonitor.exe
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRun: [Conime] c:\windows\system32\conime.exe
dRun: [GarminExpressTrayApp] "c:\program files\garmin\express tray\tray.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{C174F4A7-D763-49F9-82C2-6C7FEF8C2E1F} : DHCPNameServer = 192.168.1.254
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - c:\program files\inbox toolbar\Inbox.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: !SASWinLogon - <no file>
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - LocalServer32 - <no file>
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\43.0.2357.134\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2015-5-26 179680]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2015-5-26 271840]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2015-5-26 161248]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2014-6-17 27416]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2015-5-18 206304]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2011-1-6 7168]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2015-7-16 98520]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2011-1-5 347648]
S0 RapportHades;RapportHades;c:\windows\system32\drivers\RapportHades.sys [2015-6-2 68280]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2014-6-30 121624]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2014-7-21 200984]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2015-5-22 29664]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2014-10-24 189720]
S1 RapportCerberus_1412112;RapportCerberus_1412112;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_1412112.sys [2015-6-23 531416]
S1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2015-6-2 280088]
S1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2015-6-2 337176]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2015-6-12 3257808]
S2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2015-6-12 300408]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2014-4-12 103608]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2011-1-5 21504]
S2 Garmin Device Interaction Service;Garmin Device Interaction Service;c:\program files\garmin\device interaction service\GarminService.exe [2015-4-8 708616]
S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2012-10-19 395200]
S2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;c:\program files\kodak\aio\statusmonitor\EKPrinterSDK.exe [2012-10-15 779200]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2011-3-19 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2015-7-16 23256]
S3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys [2015-7-16 51928]
S3 RapportIaso;RapportIaso;c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\RapportIaso.sys [2014-1-15 162584]
S3 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2015-6-2 218264]
S3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\avg\avg pc tuneup\TuneUpUtilitiesDriver32.sys [2015-6-4 30632]
.
=============== Created Last 30 ================
.
2015-07-16 20:16:33 98520 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2015-07-16 20:16:10 94936 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2015-07-16 20:16:10 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2015-07-16 20:16:10 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2015-07-16 20:16:10 -------- d-----w- c:\programdata\Malwarebytes
2015-07-16 20:16:10 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2015-07-16 20:11:36 -------- d-----w- c:\program files\CCleaner
2015-07-16 10:04:42 2066432 ----a-w- c:\windows\system32\win32k.sys
2015-07-16 10:04:02 1316864 ----a-w- c:\windows\system32\ole32.dll
2015-07-16 10:02:00 73216 ----a-w- c:\windows\system32\msiexec.exe
2015-07-16 10:02:00 2264576 ----a-w- c:\windows\system32\msi.dll
2015-07-16 10:00:56 298496 ----a-w- c:\windows\system32\gdi32.dll
2015-07-16 09:59:14 34304 ----a-w- c:\windows\system32\atmlib.dll
2015-07-16 09:59:13 296960 ----a-w- c:\windows\system32\atmfd.dll
2015-07-16 09:54:06 225792 ----a-w- c:\windows\system32\cewmdm.dll
2015-07-16 09:50:07 81408 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2015-07-16 09:50:06 217088 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2015-07-16 09:50:06 107008 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2015-07-16 09:50:05 218112 ----a-w- c:\windows\system32\msv1_0.dll
2015-07-16 09:49:56 783872 ----a-w- c:\windows\system32\rpcrt4.dll
2015-07-16 09:49:55 801280 ----a-w- c:\windows\system32\advapi32.dll
2015-07-16 09:49:55 501248 ----a-w- c:\windows\system32\kerberos.dll
2015-07-16 09:49:53 440768 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2015-07-03 13:15:54 25400 ----a-w- c:\windows\system32\authuitu.dll
2015-07-03 13:15:48 35640 ----a-w- c:\windows\system32\uxtuneup.dll
2015-07-01 13:00:06 -------- d-----w- C:\TeamViewer
2015-07-01 13:00:04 -------- d-----w- c:\users\toshiba\appdata\roaming\TeamViewer
2015-07-01 12:56:37 -------- d-----w- C:\TightVNC
2015-07-01 12:55:50 -------- d-----w- c:\program files\ShowMyPCService
2015-06-17 00:01:52 1202856 ----a-w- c:\windows\system32\FM20.DLL
.
==================== Find3M ====================
.
2015-07-15 10:05:48 778416 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2015-07-15 10:05:48 142512 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2015-07-03 05:18:15 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2015-06-25 06:05:12 36152 ----a-w- c:\windows\system32\TURegOpt.exe
2015-06-17 01:14:27 1810432 ----a-w- c:\windows\system32\jscript9.dll
2015-06-17 01:12:00 367616 ----a-w- c:\windows\system32\html.iec
2015-06-17 01:09:57 1129472 ----a-w- c:\windows\system32\wininet.dll
2015-06-17 01:09:17 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2015-06-17 01:09:12 421888 ----a-w- c:\windows\system32\vbscript.dll
2015-06-17 01:08:49 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2015-06-17 01:08:28 11776 ----a-w- c:\windows\system32\mshta.exe
2015-06-02 17:41:04 68280 ----a-w- c:\windows\system32\drivers\RapportHades.sys
2015-06-02 17:41:04 218264 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2015-05-26 20:11:36 179680 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2015-05-26 20:11:20 271840 ----a-w- c:\windows\system32\drivers\avglogx.sys
2015-05-22 08:56:06 29664 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2015-05-18 20:14:04 206304 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2015-05-04 22:50:57 4096 ----a-w- c:\windows\system32\msdxm.ocx
2015-05-04 22:50:57 4096 ----a-w- c:\windows\system32\dxmasf.dll
2015-05-04 22:50:44 7680 ----a-w- c:\windows\system32\spwmp.dll
2015-05-04 21:21:20 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2015-04-30 16:03:33 279040 ----a-w- c:\windows\system32\schannel.dll
2015-04-30 13:14:01 102608 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-04-24 15:54:56 532480 ----a-w- c:\windows\system32\comctl32.dll
2015-04-19 21:24:52 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2015-04-19 21:24:52 189952 ----a-w- c:\windows\system32\d3d10core.dll
2015-04-19 21:24:52 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2015-04-19 21:24:52 1029120 ----a-w- c:\windows\system32\d3d10.dll
2015-04-19 20:19:37 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2015-04-19 20:18:56 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2015-04-19 20:13:15 682496 ----a-w- c:\windows\system32\d2d1.dll
2015-04-19 20:12:25 1072640 ----a-w- c:\windows\system32\DWrite.dll
2015-04-19 20:12:20 801792 ----a-w- c:\windows\system32\FntCache.dll
.
============= FINISH: 21:37:59.92 ===============
And second file here:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 04/01/2011 17:34:42
System Uptime: 16/07/2015 21:06:46 (0 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Pentium(R) Dual CPU T3200 @ 2.00GHz | CPU | 1995/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 23.277 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0006
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter #4
PNP Device ID: ROOT\*ISATAP\0006
Service: tunnel
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0009
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter #5
PNP Device ID: ROOT\*ISATAP\0009
Service: tunnel
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Adobe AIR
Adobe Flash Player 18 ActiveX
Adobe Flash Player 18 NPAPI
Adobe Photoshop 7.0
Adobe Reader X (10.1.14)
aioscnnr
ANT Drivers Installer x86
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcadeFrontier
AVG 2014
AVG PC TuneUp 2014
AVG PC TuneUp 2014 (en-US)
Bing Bar
Bing Bar Platform
Bonjour
C4USelfUpdater
Canon MP140 series
Canon My Printer
CCleaner
center
D3DX10
Driver Tool
Dropbox
Elevated Installer
essentials
Facebook Video Calling 3.1.0.521
FilesFrog Update Checker
FLV Player
Free YouTube Downloader 3.5.128
Garmin City Navigator Europe NT 2011.32 Update
Garmin Express
Garmin Express Tray
Google Chrome
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
iCloud
Inbox Toolbar
Intel(R) Graphics Media Accelerator Driver
iTunes
Java Auto Updater
Java(TM) 6 Update 26
Junk Mail filter update
Kodak AIO Printer
KODAK AiO Software
LeapFrog Connect
LeapFrog LeapPad Explorer Plugin
Malwarebytes Anti-Malware version 2.1.8.1057
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.2
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Edition 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
MobileMe Control Panel
MSVCRT
MyPC Backup
Norton Security Scan
ocr
Picasa 3
PreReq
PrintProjects
QuickTime 7
Rapport
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
Realtek WLAN Driver
RealUpgrade 1.1
Recuva
Safari
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Security Update for Microsoft .NET Framework 4.5.2 (KB3048077)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881069) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2883029) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2920795) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2965282) 32-Bit Edition
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB2863812) 32-Bit Edition
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB2965208) 32-Bit Edition
Security Update for Microsoft Office Compatibility Pack Service Pack 3 (KB2965210) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2965281) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office OneNote 2007 (KB2596857) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2965283) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB3054996) 32-Bit Edition
Segoe UI
Synaptics Pointing Device Driver
TOSHIBA Supervisor Password
Trusteer Endpoint Protection
Unity Web Player
Unknown Device Identifier 7.00
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2965286) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin)
Visual Studio 2012 x86 Redistributables
VLC media player 1.1.5
Web-Cake 3.00
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! BrowserPlus 2.9.8
Yahoo! Software Update
Yahoo! Toolbar
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==== Event Viewer Messages From Past Week ========
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16/07/2015 21:09:15, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.9 for the Network Card with network address 002163BB2E53 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
16/07/2015 21:08:46, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgdiskx AVGIDSDriver AVGIDSShim Avgldx86 eeCtrl RapportHades SASKUTIL spldr Wanarpv6
16/07/2015 21:08:46, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
16/07/2015 21:08:46, Error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.
16/07/2015 21:08:17, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wcncsvc with arguments "" in order to run the server: {375FF001-DD27-11D9-8F9C-0002B3988E81}
16/07/2015 21:07:39, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
16/07/2015 21:07:30, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
16/07/2015 20:12:53, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.1.7 with the system having network hardware address F0-24-75-52-88-A1. Network operations on this system may be disrupted as a result.
16/07/2015 17:47:09, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0.
16/07/2015 17:01:57, Error: Service Control Manager [7001] - The Windows Media Player Network Sharing Service service depends on the UPnP Device Host service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
16/07/2015 16:59:48, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SASKUTIL
16/07/2015 16:59:48, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Garmin Device Interaction Service service to connect.
16/07/2015 16:59:48, Error: Service Control Manager [7000] - The Garmin Device Interaction Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
16/07/2015 13:07:54, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
16/07/2015 03:00:17, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
15/07/2015 10:29:07, Error: Service Control Manager [7001] - The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
15/07/2015 10:27:04, Error: EventLog [6008] - The previous system shutdown at 10:25:26 on 15/07/2015 was unexpected.
15/07/2015 10:18:35, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TuneUp.UtilitiesSvc service.
15/07/2015 10:15:46, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
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==== End Of File ===========================
Would appreciate any help that you can provide.
Thanks v m.
Sean