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Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 7th, 2015, 9:20 pm

The computer remains on all the time. As I walked by I noticed the weather app was open. No one claims to have opened the app. On closing the app, I notice the screen is white. The icons are still present but the background is completely white. The display properties dialog box is open. A box is open asking to sign up for the Windows 10 free update. The control panel is open. I am very nervous. I have disconnected the Internet connection. I am using Windows 8.1. The FRST logs:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:05-07-2015
Ran by Amy (administrator) on AMYLENOVO on 07-07-2015 20:45:57
Running from C:\Users\Amy\Desktop\trouble shoot
Loaded Profiles: Amy (Available Profiles: Amy)
Platform: Windows 8.1 Pro with Media Center (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/33 ... scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Windows (R) Win 7 DDK provider) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft) C:\Program Files (x86)\Lenovo\Lenovo Dashboard\DdMgr.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Hauppauge Computer Works) C:\Program Files (x86)\WinTV\TVServer\HauppaugeTVServer.exe
(Microsoft) C:\Program Files (x86)\Lenovo\EducationPortal\Services\IdeaTouch.LocalDataServer.Education.exe
(Microsoft) C:\Program Files (x86)\Lenovo\GamePortal\Services\IdeaTouch.LocalDataServer.Game.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
() C:\Windows\jmesoft\Service.exe
(LENOVO INCORPORATED.) C:\Program Files\Lenovo\iMController\SystemAgentService.exe
(Maxthon) C:\Program Files (x86)\Maxthon\Modules\Service\Update\MaxthonUpdateSvc.exe
(Hauppauge Computer Works) C:\Program Files (x86)\WinTV\TVServer\CaptureGenUSB.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
() C:\Program Files\CyberLink\Shared files\RichVideo64.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Atheros) C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Dolby Laboratories Inc.) C:\Program Files\Dolby Digital Plus\ddp.exe
(Qualcomm®Atheros®) C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
() C:\Program Files (x86)\Bluetooth Suite\ActivateDesktop.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Lenovo) C:\Windows\jmesoft\hotkey.exe
(Hauppauge Computer Works) C:\Program Files (x86)\WinTV\Ir.exe
(Hauppauge Computer Works, Inc.) C:\Program Files (x86)\WinTV\WinTV7\WinTVTray.exe
(CyberLink) C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvc.exe
() C:\Windows\jmesoft\JME_LOAD.exe
(CyberLink Corp.) C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Lenovo) C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ink\InputPersonalization.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [287592 2013-08-07] (Intel Corporation)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13662936 2013-10-24] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_Dolby] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1360600 2013-10-29] (Realtek Semiconductor)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [169768 2015-01-27] (Apple Inc.)
HKLM-x32\...\Run: [jmekey] => C:\windows\jmesoft\hotkey.exe [118784 2013-07-24] (Lenovo)
HKLM-x32\...\Run: [jmesoft] => C:\Windows\jmesoft\ServiceLoader.exe [28672 2011-08-16] ()
HKLM-x32\...\Run: [LVT] => C:\Program Files\Lenovo\LVT\LJYZ.exe [886112 2011-11-24] (Lenovo)
HKLM-x32\...\Run: [CLMLServer] => C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvc.exe [103720 2009-12-04] (CyberLink)
HKLM-x32\...\Run: [UpdateP2GoShortCut] => C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe [214312 2011-12-06] (CyberLink Corp.)
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe [95192 2013-03-08] (CyberLink Corp.)
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer\Run: [BtvStack] => C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe [132736 2013-09-07] (Qualcomm®Atheros®)
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-2485049189-1479242155-3965305254-1001\...\Policies\Explorer: [NoDrives] 0x00000003
HKU\S-1-5-21-2485049189-1479242155-3965305254-1001\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-2485049189-1479242155-3965305254-1001\...\Policies\Explorer: [NoControlPanel] 0
AppInit_DLLs: C:\PROGRA~2\LENOVO~2\LENOVO~1\bin\SPVC64~1.DLL => C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC64Loader.dll [233264 2014-08-15] (ClientConnect LTD)
AppInit_DLLs-x32: C:\PROGRA~2\LENOVO~2\LENOVO~1\bin\SPVC32~1.DLL => C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC32Loader.dll [187696 2014-08-15] (ClientConnect LTD)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\AutoStart IR.lnk [2014-08-02]
ShortcutTarget: AutoStart IR.lnk -> C:\Program Files (x86)\WinTV\Ir.exe (Hauppauge Computer Works)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WinTV Recording Status.lnk [2014-08-02]
ShortcutTarget: WinTV Recording Status.lnk -> C:\Program Files (x86)\WinTV\WinTV7\WinTVTray.exe (Hauppauge Computer Works, Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKU\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKU\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo13.msn.com/?pc=LCJB
HKU\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://home.lenovo.com
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{14889F45-7041-4134-9987-D11B71C33B91}: [DhcpNameServer] 192.168.1.1

FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-16] ( Microsoft Corporation)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-09-03] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-09-03] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-05-01] (Adobe Systems Inc.)

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-01-20] (Apple Inc.)
R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [312448 2013-09-07] (Windows (R) Win 7 DDK provider) [File not signed]
S3 BthHFSrv; C:\Windows\System32\BthHFSrv.dll [324608 2014-10-28] (Microsoft Corporation)
R2 Dashboard Service; C:\Program Files (x86)\Lenovo\Lenovo Dashboard\DdMgr.exe [25184 2013-08-09] (Microsoft) [File not signed]
R2 HauppaugeTVServer; C:\Program Files (x86)\WinTV\TVServer\HauppaugeTVServer.exe [577536 2012-11-12] (Hauppauge Computer Works) [File not signed]
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [15720 2013-08-07] (Intel Corporation)
R2 IdeaTouch.LocalDataServer.Education; C:\Program Files (x86)\Lenovo\EducationPortal\Services\IdeaTouch.LocalDataServer.Education.exe [7680 2012-05-17] (Microsoft) [File not signed]
R2 IdeaTouch.LocalDataServer.Game; C:\Program Files (x86)\Lenovo\GamePortal\Services\IdeaTouch.LocalDataServer.Game.exe [7680 2013-01-17] (Microsoft) [File not signed]
R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [733696 2013-05-11] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [822232 2013-05-11] (Intel(R) Corporation)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [131544 2013-09-03] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [169432 2013-09-03] (Intel Corporation)
R2 JME Keyboard; C:\Windows\jmesoft\Service.exe [32768 2011-08-16] () [File not signed]
R2 Lenovo System Agent Service; C:\Program Files\Lenovo\iMController\SystemAgentService.exe [584632 2015-03-06] (LENOVO INCORPORATED.)
S3 LSCWinService; C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe [272776 2014-10-16] ()
R2 MaxthonUpdateSvc; C:\Program Files (x86)\Maxthon\Modules\Service\Update\MaxthonUpdateSvc.exe [1872152 2015-05-08] (Maxthon)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1809720 2014-05-12] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [860472 2014-05-12] (Malwarebytes Corporation)
R2 RichVideo64; C:\Program Files\CyberLink\Shared files\RichVideo64.exe [390632 2013-05-14] ()
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366520 2015-02-03] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2015-02-03] (Microsoft Corporation)
R2 ZAtheros Bt and Wlan Coex Agent; C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [323584 2013-09-07] (Atheros) [File not signed]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [3859968 2013-08-15] (Qualcomm Atheros Communications, Inc.)
R3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [77464 2013-09-07] (Qualcomm Atheros)
R3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation)
R3 hcw72ADFilter; C:\Windows\system32\DRIVERS\hcw72ADFilter.sys [38656 2012-11-15] (Hauppauge Computer Works, Inc.)
R3 hcw72ATV; C:\Windows\system32\DRIVERS\hcw72ATV.sys [1667328 2012-11-15] (Hauppauge Computer Works, Inc.)
R3 hcw72DTV; C:\Windows\system32\DRIVERS\hcw72DTV.sys [1669760 2012-11-15] (Hauppauge Computer Works, Inc.)
R3 MBAMProtector; C:\windows\system32\drivers\mbam.sys [25816 2014-05-12] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\windows\system32\drivers\mwac.sys [64216 2014-05-12] (Malwarebytes Corporation)
R3 MEIx64; C:\Windows\system32\DRIVERS\TeeDriverx64.sys [99288 2013-09-03] (Intel Corporation)
S3 msta; C:\Windows\System32\Drivers\msta.sys [23552 2009-08-17] (Windows (R) Codename Longhorn DDK provider)
S3 NETwNe64; C:\Windows\system32\DRIVERS\NETwew00.sys [3344352 2013-07-08] (Intel Corporation)
R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [290008 2013-07-04] (Realtek Semiconductor Corp.)
R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2015-02-03] (Microsoft Corporation)
S3 wsvd; C:\Windows\system32\DRIVERS\wsvd.sys [102376 2012-06-13] ("CyberLink)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-07 20:45 - 2015-07-07 20:46 - 00000000 ____D C:\FRST
2015-07-07 20:44 - 2015-07-07 20:45 - 00000000 ____D C:\Users\Amy\Desktop\trouble shoot
2015-06-10 08:28 - 2015-05-27 10:35 - 24917504 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2015-06-10 08:28 - 2015-05-27 10:08 - 19607040 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2015-06-10 08:28 - 2015-05-25 09:23 - 00036864 _____ (Microsoft Corporation) C:\windows\system32\UtcResources.dll
2015-06-10 08:28 - 2015-05-25 09:07 - 01430528 _____ (Microsoft Corporation) C:\windows\system32\diagtrack.dll
2015-06-10 08:28 - 2015-05-22 23:15 - 00503808 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2015-06-10 08:28 - 2015-05-22 23:14 - 00341504 _____ (Microsoft Corporation) C:\windows\SysWOW64\html.iec
2015-06-10 08:28 - 2015-05-22 23:10 - 02278912 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2015-06-10 08:28 - 2015-05-22 23:05 - 00664064 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript.dll
2015-06-10 08:28 - 2015-05-22 23:04 - 00620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2015-06-10 08:28 - 2015-05-22 22:48 - 00076288 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2015-06-10 08:28 - 2015-05-22 22:47 - 04305920 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2015-06-10 08:28 - 2015-05-22 22:47 - 00285696 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2015-06-10 08:28 - 2015-05-22 22:47 - 00128000 _____ (Microsoft Corporation) C:\windows\SysWOW64\iepeers.dll
2015-06-10 08:28 - 2015-05-22 22:43 - 00880128 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcomm.dll
2015-06-10 08:28 - 2015-05-22 22:38 - 00689152 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2015-06-10 08:28 - 2015-05-22 22:38 - 00327168 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2015-06-10 08:28 - 2015-05-22 22:37 - 02052608 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2015-06-10 08:28 - 2015-05-22 22:28 - 12829696 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2015-06-10 08:28 - 2015-05-22 22:28 - 01042944 _____ (Microsoft Corporation) C:\windows\SysWOW64\actxprxy.dll
2015-06-10 08:28 - 2015-05-22 22:20 - 01950720 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2015-06-10 08:28 - 2015-05-22 22:16 - 01309696 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2015-06-10 08:28 - 2015-05-22 22:14 - 00710144 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2015-06-10 08:28 - 2015-05-22 15:00 - 02885632 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2015-06-10 08:28 - 2015-05-22 15:00 - 00584192 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2015-06-10 08:28 - 2015-05-22 15:00 - 00417792 _____ (Microsoft Corporation) C:\windows\system32\html.iec
2015-06-10 08:28 - 2015-05-22 14:52 - 06026240 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2015-06-10 08:28 - 2015-05-22 14:48 - 00633856 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2015-06-10 08:28 - 2015-05-22 14:47 - 00816640 _____ (Microsoft Corporation) C:\windows\system32\jscript.dll
2015-06-10 08:28 - 2015-05-22 14:47 - 00814080 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2015-06-10 08:28 - 2015-05-22 14:24 - 00092160 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2015-06-10 08:28 - 2015-05-22 14:23 - 00145408 _____ (Microsoft Corporation) C:\windows\system32\iepeers.dll
2015-06-10 08:28 - 2015-05-22 14:21 - 00316928 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2015-06-10 08:28 - 2015-05-22 14:15 - 01032704 _____ (Microsoft Corporation) C:\windows\system32\inetcomm.dll
2015-06-10 08:28 - 2015-05-22 14:09 - 00262144 _____ (Microsoft Corporation) C:\windows\system32\webcheck.dll
2015-06-10 08:28 - 2015-05-22 14:08 - 00374272 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2015-06-10 08:28 - 2015-05-22 14:06 - 00801280 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2015-06-10 08:28 - 2015-05-22 14:05 - 02125824 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2015-06-10 08:28 - 2015-05-22 13:57 - 14404096 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2015-06-10 08:28 - 2015-05-22 13:50 - 02426880 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2015-06-10 08:28 - 2015-05-22 13:49 - 02865152 _____ (Microsoft Corporation) C:\windows\system32\actxprxy.dll
2015-06-10 08:28 - 2015-05-22 13:38 - 01545728 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2015-06-10 08:28 - 2015-05-22 13:26 - 00800768 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2015-06-10 08:28 - 2015-05-21 12:47 - 04177920 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2015-06-10 08:28 - 2015-04-24 22:34 - 00653824 _____ (Microsoft Corporation) C:\windows\system32\comctl32.dll
2015-06-10 08:28 - 2015-04-24 22:33 - 00549888 _____ (Microsoft Corporation) C:\windows\SysWOW64\comctl32.dll
2015-06-10 08:28 - 2015-04-16 02:17 - 00325464 ____C (Microsoft Corporation) C:\windows\system32\Drivers\USBXHCI.SYS
2015-06-10 08:28 - 2015-04-13 18:37 - 00275968 _____ (Microsoft Corporation) C:\windows\system32\authz.dll
2015-06-10 08:28 - 2015-04-13 18:34 - 00180224 _____ (Microsoft Corporation) C:\windows\SysWOW64\authz.dll
2015-06-10 08:28 - 2015-04-09 20:40 - 01249280 _____ (Microsoft Corporation) C:\windows\system32\UIAutomationCore.dll
2015-06-10 08:28 - 2015-04-09 20:17 - 01018880 _____ (Microsoft Corporation) C:\windows\SysWOW64\UIAutomationCore.dll
2015-06-10 08:28 - 2015-04-08 18:41 - 00158720 _____ (Microsoft Corporation) C:\windows\SysWOW64\rgb9rast.dll
2015-06-10 08:28 - 2015-04-08 18:07 - 00410336 _____ C:\windows\system32\ApnDatabase.xml
2015-06-10 08:28 - 2015-04-01 18:42 - 03097600 _____ (Microsoft Corporation) C:\windows\system32\msftedit.dll
2015-06-10 08:28 - 2015-04-01 18:30 - 02483712 _____ (Microsoft Corporation) C:\windows\SysWOW64\msftedit.dll
2015-06-10 08:28 - 2015-04-01 00:21 - 00337408 _____ (Microsoft Corporation) C:\windows\system32\SearchProtocolHost.exe
2015-06-10 08:28 - 2015-04-01 00:18 - 00468480 _____ (Microsoft Corporation) C:\windows\system32\mssph.dll
2015-06-10 08:28 - 2015-04-01 00:17 - 00248832 _____ (Microsoft Corporation) C:\windows\system32\mssphtb.dll
2015-06-10 08:28 - 2015-04-01 00:08 - 00774144 _____ (Microsoft Corporation) C:\windows\system32\mssvp.dll
2015-06-10 08:28 - 2015-03-31 23:46 - 03633664 _____ (Microsoft Corporation) C:\windows\system32\tquery.dll
2015-06-10 08:28 - 2015-03-31 23:17 - 02551808 _____ (Microsoft Corporation) C:\windows\system32\mssrch.dll
2015-06-10 08:28 - 2015-03-31 23:17 - 00903168 _____ (Microsoft Corporation) C:\windows\system32\SearchIndexer.exe
2015-06-10 08:28 - 2015-03-31 22:53 - 00391680 _____ (Microsoft Corporation) C:\windows\SysWOW64\mssph.dll
2015-06-10 08:28 - 2015-03-31 22:53 - 00272896 _____ (Microsoft Corporation) C:\windows\SysWOW64\SearchProtocolHost.exe
2015-06-10 08:28 - 2015-03-31 22:45 - 02749952 _____ (Microsoft Corporation) C:\windows\SysWOW64\tquery.dll
2015-06-10 08:28 - 2015-03-31 22:45 - 00699392 _____ (Microsoft Corporation) C:\windows\SysWOW64\mssvp.dll
2015-06-10 08:28 - 2015-03-31 22:14 - 01920000 _____ (Microsoft Corporation) C:\windows\SysWOW64\mssrch.dll
2015-06-10 08:28 - 2015-03-31 22:12 - 00710144 _____ (Microsoft Corporation) C:\windows\SysWOW64\SearchIndexer.exe
2015-06-10 08:28 - 2015-03-19 23:49 - 00309760 _____ (Microsoft Corporation) C:\windows\system32\compstui.dll
2015-06-10 08:28 - 2015-03-19 23:08 - 00477184 _____ (Microsoft Corporation) C:\windows\system32\puiobj.dll
2015-06-10 08:28 - 2015-03-19 22:37 - 00367104 _____ (Microsoft Corporation) C:\windows\SysWOW64\puiobj.dll
2015-06-10 08:28 - 2015-03-19 22:07 - 01091072 _____ (Microsoft Corporation) C:\windows\system32\localspl.dll
2015-06-10 08:28 - 2015-03-01 21:43 - 00222208 _____ (Microsoft Corporation) C:\windows\system32\rastapi.dll
2015-06-10 08:28 - 2015-03-01 21:21 - 00207872 _____ (Microsoft Corporation) C:\windows\SysWOW64\rastapi.dll

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-07-07 20:44 - 2013-08-22 10:46 - 00117802 _____ C:\windows\setupact.log
2015-07-07 20:43 - 2013-08-31 11:40 - 00865408 _____ C:\windows\system32\PerfStringBackup.INI
2015-07-07 20:40 - 2014-05-20 22:23 - 01498723 _____ C:\windows\WindowsUpdate.log
2015-07-07 20:39 - 2013-08-22 11:36 - 00000000 ____D C:\windows\system32\sru
2015-07-06 22:08 - 2014-08-01 18:11 - 00003598 _____ C:\windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2485049189-1479242155-3965305254-1001
2015-07-06 09:03 - 2013-08-22 11:36 - 00000000 ____D C:\windows\AppReadiness
2015-07-05 06:08 - 2014-09-05 19:59 - 00300704 ____N (Microsoft Corporation) C:\windows\system32\MpSigStub.exe
2015-06-28 18:13 - 2013-08-22 10:45 - 00000006 ____H C:\windows\Tasks\SA.DAT
2015-06-28 18:13 - 2013-08-22 09:25 - 00262144 ___SH C:\windows\system32\config\BBI
2015-06-28 18:08 - 2014-08-01 18:06 - 00000000 ____D C:\Users\Amy
2015-06-28 14:29 - 2014-08-02 11:53 - 00000000 ____D C:\Users\Amy\AppData\Local\CyberLink
2015-06-24 14:02 - 2014-12-23 10:56 - 00003886 _____ C:\windows\System32\Tasks\Adobe Acrobat Update Task
2015-06-24 12:34 - 2013-08-22 11:20 - 00000000 ____D C:\windows\CbsTemp
2015-06-19 23:02 - 2015-03-12 06:22 - 00792568 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2015-06-19 23:02 - 2015-03-12 06:22 - 00178168 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-06-17 20:36 - 2014-11-21 06:57 - 00000000 __SHD C:\Users\Amy\AppData\Local\EmieBrowserModeList
2015-06-17 20:36 - 2014-08-03 06:45 - 00000000 __SHD C:\Users\Amy\AppData\Local\EmieUserList
2015-06-17 20:36 - 2014-08-03 06:45 - 00000000 __SHD C:\Users\Amy\AppData\Local\EmieSiteList
2015-06-11 18:45 - 2013-08-22 11:36 - 00000000 ____D C:\windows\rescache
2015-06-11 07:03 - 2013-08-22 10:44 - 00490624 _____ C:\windows\system32\FNTCACHE.DAT
2015-06-10 20:19 - 2013-08-22 11:36 - 00000000 ___RD C:\windows\ToastData
2015-06-10 20:19 - 2013-08-22 11:36 - 00000000 ____D C:\windows\PolicyDefinitions
2015-06-10 15:04 - 2014-08-01 22:02 - 00000000 ____D C:\windows\system32\MRT
2015-06-10 15:03 - 2014-08-01 22:02 - 140135120 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe
2015-06-10 15:03 - 2014-08-01 18:43 - 00000000 ____D C:\ProgramData\Microsoft Help

==================== Files in the root of some directories =======

2014-08-01 18:06 - 2014-08-01 18:06 - 0000193 _____ () C:\Users\Amy\AppData\Local\RegisteredPackageInformation.xml
2014-05-20 22:04 - 2014-05-20 22:04 - 0000000 ____H () C:\ProgramData\DP45977C.lfl

Some files in TEMP:
====================
C:\Users\Amy\AppData\Local\Temp\COMAP.EXE
C:\Users\Amy\AppData\Local\Temp\LenovoReach_1.1.3.7.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-07-05 17:35

==================== End of log ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version:05-07-2015
Ran by Amy at 2015-07-07 20:46:44
Running from C:\Users\Amy\Desktop\trouble shoot
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-2485049189-1479242155-3965305254-500 - Administrator - Disabled)
Amy (S-1-5-21-2485049189-1479242155-3965305254-1001 - Administrator - Enabled) => C:\Users\Amy
Guest (S-1-5-21-2485049189-1479242155-3965305254-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2485049189-1479242155-3965305254-1003 - Limited - Enabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

2007 Microsoft Office Suite Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
2007 Microsoft Office Suite Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.356 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.11) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.11 - Adobe Systems Incorporated)
Amazon Browser App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.0 - Amazon) <==== ATTENTION
AngryBirds (HKLM-x32\...\{20CE0033-8F3D-464B-8BA2-A08EB0F27FD3}) (Version: 1.01.0618 - Rovio)
Apple Application Support (32-bit) (HKLM-x32\...\{2FE00055-C4F3-4F7A-AEDD-E198D54CF12F}) (Version: 3.1.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{28791292-D18D-42FA-AE66-3D3D20AA8618}) (Version: 3.1.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5ED7462B-EF58-4757-B609-53755021EC34}) (Version: 8.1.0.18 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Comparing (HKLM-x32\...\InstallShield_{233EE2F2-EDA8-4C70-ABC3-D656D67D2CD5}) (Version: 1.00.2012.0921 - Tong child Research & Planning Co.,Ltd)
Comparing (x32 Version: 1.00.2012.0921 - Tong child Research & Planning Co.,Ltd) Hidden
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink MediaStory (HKLM-x32\...\InstallShield_{55762F9A-FCE3-45d5-817B-051218658423}) (Version: 1.0.1314 - CyberLink Corp.)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4107 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
CyberLink PowerDirector 10 (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
Dependency Package Update (Version: 1.6.25.00 - Lenovo Inc.) Hidden
Dependency Package Update (Version: 1.6.29.00 - Lenovo Inc.) Hidden
Dependency Package Update (Version: 1.6.36.00 - Lenovo Inc.) Hidden
Dependency Package Update (x32 Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dolby Digital Plus Advanced Audio (HKLM\...\{B0BFC63F-EA07-419E-960B-3FB2ED5DD0B2}) (Version: 7.5.1.1 - Dolby Laboratories Inc)
Driver & Application Installation (HKLM-x32\...\{BFECCF2A-F094-4066-8BFA-29CCBB7F6602}) (Version: 6.13.0621 - Lenovo)
EducationPortal (HKLM-x32\...\{65487538-FF20-421B-91DB-F6634B8D264C}) (Version: 5.00.012.0903 - Lenovo)
Find the Differences (HKLM-x32\...\InstallShield_{EAA04F6D-6E10-4267-B824-C35D3B9E0155}) (Version: 1.00.2012.0920 - Tong child Research & Planning Co.,Ltd)
Find the Differences (x32 Version: 1.00.2012.0920 - Tong child Research & Planning Co.,Ltd) Hidden
Finding the Letters (HKLM-x32\...\InstallShield_{535FB733-FFCF-4460-8694-664A2F6C53B4}) (Version: 1.00.2012.0512 - Tong child Research & Planning Co.,Ltd)
Finding the Letters (x32 Version: 1.00.2012.0512 - Tong child Research & Planning Co.,Ltd) Hidden
Fruits (HKLM-x32\...\InstallShield_{AA39BFDE-71E5-46A6-A10B-44C2F45A341E}) (Version: 1.00.2012.0809 - Tong child Research & Planning Co.,Ltd)
Fruits (x32 Version: 1.00.2012.0809 - Tong child Research & Planning Co.,Ltd) Hidden
GamePortal (HKLM-x32\...\{AD741B21-068E-413B-89C6-C4E03FD3CDE2}) (Version: 5.0.013.0128 - Lenovo)
Hauppauge WinTV 7 (HKLM-x32\...\Hauppauge WinTV 7) (Version: v7.0.30335 (CD 2.6d) - Hauppauge Computer Works)
Intel(R) Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{0EC7F9CC-4741-45AE-9F55-6E9343F726F5}) (Version: 1.1.0.36960 - Intel Corporation)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3412 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
iTunes (HKLM\...\{7B8D4E8A-EA2B-4A71-BFEB-A4AAAB87C5D0}) (Version: 12.1.0.71 - Apple Inc.)
Lenovo Assistant (HKLM-x32\...\{B2DE4F30-B8C7-49C0-85B9-2F37A5290F00}) (Version: 2.0.0.29 - Lenovo)
Lenovo Blacksilk USB Keyboard Driver (HKLM-x32\...\{B266E062-D6C5-485B-B426-51B152B041A6}) (Version: V1.6.13.0724 - Lenovo)
Lenovo Browser Guard (HKLM-x32\...\LenovoBrowserGuard) (Version: 2.16.20.192 - ClientConnect LTD) <==== ATTENTION
Lenovo Dashboard (HKLM-x32\...\{FEF1833C-244C-4DF2-AB67-1E1D26921ED8}) (Version: 2.0.0.18 - Lenovo)
Lenovo Dependency Package (HKLM\...\Lenovo Dependency Package_is1) (Version: 1.6.36.00 - Lenovo Group Limited)
Lenovo Photos (HKLM-x32\...\Lenovo Photos) (Version: 4.8.7 - CEWE Stiftung u Co. KGaA)
Lenovo Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.7408 - CyberLink Corp.)
Lenovo Power2Go (x32 Version: 6.0.7408 - CyberLink Corp.) Hidden
Lenovo PowerDVD10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5723.52 - CyberLink Corp.)
Lenovo PowerDVD10 (x32 Version: 10.0.5723.52 - CyberLink Corp.) Hidden
Lenovo Reach (HKLM-x32\...\{3245D8C8-7FE0-4FD4-B04B-2720A333D592}) (Version: 1.1.3.7 - Stoneware, Inc.)
Lenovo Rescue System (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 4.0.0.1901 - CyberLink Corp.)
Lenovo Rescue System (Version: 4.0.0.1901 - CyberLink Corp.) Hidden
Lenovo Solution Center (HKLM\...\{4C2B6F96-3AED-4E3F-8DCE-917863D1E6B1}) (Version: 2.7.003.00 - Lenovo Group Limited)
LVT (HKLM-x32\...\{9E3469A6-443A-452C-BF44-8D7CE3A9A7E2}) (Version: 5.00.0914 - Lenovo)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Mammals (HKLM-x32\...\InstallShield_{ACA58CEB-2F74-4095-ADB6-4C1BFB170F64}) (Version: 1.00.2012.0809 - Tong child Research & Planning Co.,Ltd)
Mammals (x32 Version: 1.00.2012.0809 - Tong child Research & Planning Co.,Ltd) Hidden
Matching Roles (HKLM-x32\...\InstallShield_{92736E44-7608-4D80-9333-E40C82B7E8B3}) (Version: 1.00.2012.0512 - Tong child Research & Planning Co.,Ltd)
Matching Roles (x32 Version: 1.00.2012.0512 - Tong child Research & Planning Co.,Ltd) Hidden
Maxthon Cloud Browser (HKLM-x32\...\Maxthon3) (Version: 4.2.1.1000 - Maxthon International Limited)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
PlayReady PC Runtime amd64 (HKLM\...\{2E0C1D31-8FEC-411E-97FB-6E56BD429A98}) (Version: 1.3.10 - Microsoft Corporation)
Puzzle (HKLM-x32\...\InstallShield_{6EB7ECE3-E3BE-481D-821B-F1AFFA244D64}) (Version: 1.00.2012.0807 - Tong child Research & Planning Co.,Ltd)
Puzzle (x32 Version: 1.00.2012.0807 - Tong child Research & Planning Co.,Ltd) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.305 - Qualcomm Atheros Communications)
Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29068 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.18.621.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7076 - Realtek Semiconductor Corp.)
sudoku (HKLM-x32\...\InstallShield_{8C4715DF-8AC9-4F0A-8E35-F9B4CF318FF1}) (Version: 1.00.2012.0807 - Tong child Research & Planning Co.,Ltd)
sudoku (x32 Version: 1.00.2012.0807 - Tong child Research & Planning Co.,Ltd) Hidden
timer (HKLM-x32\...\InstallShield_{9CC4B8EE-A96B-4800-B674-0CF8B4560F45}) (Version: 1.00.2012.0512 - Tong child Research & Planning Co.,Ltd)
timer (x32 Version: 1.00.2012.0512 - Tong child Research & Planning Co.,Ltd) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== Restore Points =========================

18-06-2015 07:02:23 Scheduled Checkpoint
24-06-2015 12:34:11 Windows Update
02-07-2015 06:27:20 Scheduled Checkpoint

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 09:25 - 2013-08-22 09:25 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {16B31329-0161-4B85-8D9A-CFA9B368039F} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-06-12] (Adobe Systems Incorporated)
Task: {2042130E-BF52-4CFD-94CF-4E816544B662} - System32\Tasks\ISM-UpdateService-4e00205a-2ab1-4423-8f77-cc25b82cde1d => C:\Program Files (x86)\Intel\Intel(R) ME FW Recovery Agent\bin\Bootstrap.exe [2013-03-07] (Intel Corporation)
Task: {291DBEEB-E80B-42BE-9902-A2275763AE7D} - System32\Tasks\ISM-UpdateService-4e00205a-2ab1-4423-8f77-cc25b82cde1d-Logon => C:\Program Files (x86)\Intel\Intel(R) ME FW Recovery Agent\bin\Bootstrap.exe [2013-03-07] (Intel Corporation)
Task: {2DBCC53E-ED21-463D-A01C-C12A6FB92FBA} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {30B0F918-3310-4701-9988-0CA3A41255A7} - System32\Tasks\Lenovo\LSC\LSCHardwareScanPostpone => C:\Program Files\Lenovo\Lenovo Solution Center\LSC.exe [2014-10-16] ()
Task: {45CFDFAA-0B70-49EF-AD62-77821828855E} - System32\Tasks\Maxthon Update => C:\Program Files (x86)\Maxthon\Bin\mxup.exe [2013-11-21] (Maxthon International ltd.)
Task: {5BF55FEE-57E5-42B1-8069-D86A949D2499} - System32\Tasks\Lenovo\LSC\Lenovo Solution Center Notifications => C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe [2014-10-16] (Lenovo)
Task: {7973350A-1048-467D-B4D4-34CE209FF779} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\windows\system32\MRT.exe [2015-06-10] (Microsoft Corporation)
Task: {84C0AEBB-3D29-45A0-AAF3-CF6D09FD0026} - System32\Tasks\Lenovo\Dependency Package Auto Update => C:\Program Files\Lenovo\iMController\AutoUpdate.exe [2015-03-06] ()
Task: {A0E93EB8-6F4E-48AD-93D1-74EF8F53CE33} - System32\Tasks\Lenovo\LSC\LSCTaskService => C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCTaskService.exe [2014-10-16] ()
Task: {BD34FC0B-A5C6-4DD3-AAA9-31882B3CE960} - System32\Tasks\Lenovo\Lenovo Solution Center Launcher => C:\Program Files\lenovo\lenovo solution center\App\LSCService.exe [2014-10-16] (Lenovo)
Task: {D0E32475-8CCD-4687-A9A9-29AEBA3B3267} - System32\Tasks\DolbySelectorTask => C:\Program Files\Dolby Digital Plus\ddp.exe [2013-09-09] (Dolby Laboratories Inc.)
Task: {D45EC03B-88CF-4C7F-B182-09BBBF6FDE5B} - System32\Tasks\Lenovo\LSC\LSCHardwareScan => C:\Program Files\Lenovo\Lenovo Solution Center\LSC.exe [2014-10-16] ()
Task: {F32D3B31-D9B9-4FBD-9090-9550878F94E5} - System32\Tasks\Lenovo\Lenovo Customer Feedback Program => C:\Program Files\Lenovo\Customer Feedback Program\Lenovo.TVT.CustomerFeedback.Agent.exe [2014-10-16] (Lenovo)

==================== Loaded Modules (Whitelisted) ==============

2015-01-20 23:35 - 2015-01-20 23:35 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-01-20 23:35 - 2015-01-20 23:35 - 01346344 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-05-20 22:04 - 2011-08-16 23:46 - 00032768 _____ () C:\Windows\jmesoft\Service.exe
2014-05-20 22:20 - 2013-05-14 14:53 - 00390632 _____ () C:\Program Files\CyberLink\Shared files\RichVideo64.exe
2013-09-09 16:13 - 2013-09-09 16:13 - 00050904 _____ () C:\Program Files\Dolby Digital Plus\Dolby.DDP.Controls_Desktop.dll
2013-09-07 04:48 - 2013-09-07 04:48 - 00011264 _____ () C:\Program Files (x86)\Bluetooth Suite\Modules\ActivateDesktopDebugger\ActivateDesktopDebugger.dll
2013-09-07 04:45 - 2013-09-07 04:45 - 00086016 _____ () C:\Program Files (x86)\Bluetooth Suite\Modules\Map\MAP.dll
2013-09-07 04:52 - 2013-09-07 04:52 - 00012928 _____ () C:\Program Files (x86)\Bluetooth Suite\ActivateDesktop.exe
2014-05-20 22:04 - 2011-08-16 23:46 - 00024576 _____ () C:\Windows\jmesoft\JME_LOAD.exe
2014-08-02 19:12 - 2011-08-23 09:04 - 00057344 _____ () C:\Program Files (x86)\WinTV\TVServer\libhdhomerun.dll
2014-08-02 19:12 - 2012-10-29 17:29 - 00018944 _____ () C:\Program Files (x86)\WinTV\TVServer\HauppaugeTVServerps.dll
2014-05-20 22:03 - 2013-09-03 19:52 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\ACE.dll
2009-12-04 19:59 - 2009-12-04 19:59 - 00619816 _____ () C:\Program Files (x86)\Lenovo\Power2Go\CLMediaLibrary.dll
2009-12-04 20:04 - 2009-12-04 20:04 - 00013096 _____ () C:\Program Files (x86)\Lenovo\Power2Go\CLMLSvcPS.dll
2014-05-20 22:04 - 2011-05-17 16:27 - 00028672 _____ () C:\Windows\jmesoft\hidhook.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\Windows:nlsPreferences

==================== Safe Mode (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-2485049189-1479242155-3965305254-1001\Control Panel\Desktop\\Wallpaper ->
DNS Servers: Media is not connected to internet.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [{037B8375-F080-4ABD-AEA0-10F603C7D828}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [{DD02E0AB-59D4-4EF6-90F4-83AA4E4DD064}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [{B95767F4-7FE3-4E3B-8FE2-F9047F47DFFE}] => (Allow) C:\Program Files\CyberLink\PowerDirector10\PDR10.EXE
FirewallRules: [{A14E1FD3-3693-4821-9EA2-B2576C24949C}] => (Allow) C:\Program Files (x86)\Lenovo\PowerDVD10\PowerDVD Cinema\PowerDVDCinema10.exe
FirewallRules: [{6033CDB2-A352-41FE-A717-5EC97F80A93D}] => (Allow) C:\Program Files (x86)\Lenovo\PowerDVD10\PowerDVD10.EXE
FirewallRules: [{0E00F89E-6281-4750-B828-8E830ED855F9}] => (Allow) C:\Program Files (x86)\Maxthon\Bin\Maxthon.exe
FirewallRules: [{68A85869-85AA-4A71-AA51-8CA511A834E6}] => (Allow) C:\Program Files (x86)\Maxthon\Bin\Maxthon.exe
FirewallRules: [{1366D8B8-935F-47D8-825E-4A7462E6AA0F}] => (Allow) C:\Program Files (x86)\Maxthon\Bin\MxUp.exe
FirewallRules: [{75B6A928-28C4-4FE5-BFC5-3E1919967F8F}] => (Allow) C:\Program Files (x86)\Maxthon\Bin\MxUp.exe
FirewallRules: [{5FA3EC59-7824-47F3-B8BC-CE731EDE05E5}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [{064D4AAB-23AA-4ECA-8FE3-8B99356C3433}] => (Allow) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
FirewallRules: [SPPSVC-In-TCP] => (Allow) %SystemRoot%\system32\sppextcomobj.exe
FirewallRules: [SPPSVC-In-TCP-NoScope] => (Allow) %SystemRoot%\system32\sppextcomobj.exe
FirewallRules: [{4B799763-B1F1-4231-AA26-7A09317A4440}] => (Allow) C:\Program Files (x86)\WinTV\WinTV7\WinTV7.exe
FirewallRules: [{DAF6BC89-B7F2-48CB-A68B-6010273F81DD}] => (Allow) C:\Program Files (x86)\WinTV\WinTV7\WinTV7.exe
FirewallRules: [{812C0B8C-5890-4B13-88A7-E232BAB2D652}] => (Allow) C:\Program Files (x86)\WinTV\WinTV7\WinTV7.exe
FirewallRules: [{1EE5A9B8-60EA-482A-8D08-43D9457CF295}] => (Allow) C:\Program Files (x86)\WinTV\WinTV7\WinTV7.exe
FirewallRules: [TCP Query User{BC962CDE-E954-423B-9F2B-4B4DD579E3D3}C:\program files (x86)\wintv\wintv7\wintv7.exe] => (Allow) C:\program files (x86)\wintv\wintv7\wintv7.exe
FirewallRules: [UDP Query User{E4DFADE9-6F0E-46E4-9287-40C34CCD8D67}C:\program files (x86)\wintv\wintv7\wintv7.exe] => (Allow) C:\program files (x86)\wintv\wintv7\wintv7.exe
FirewallRules: [{B6139E68-7C01-4258-A8EC-C6CC7FAECDEE}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{AE79B18B-CFE8-470B-AFF6-F7C327337018}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{FD403FC3-4F9F-4D79-A2BD-A578BB7C79E1}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{399A2FAF-703C-4D8A-BB69-2C49D14F1B2A}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{7D21CDC5-4A5D-4610-BD5D-C353E9D3680B}] => (Allow) C:\Program Files\iTunes\iTunes.exe

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (06/28/2015 06:14:07 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Exception code: 0x40000015
Fault offset: 0x0007da8a
Faulting process id: 0x708
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report Id: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5

Error: (06/28/2015 06:13:06 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17840 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1330

Start Time: 01d0b1ef037f49b0

Termination Time: 4294967295

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: c2a7eec5-1de2-11e5-8285-b8ee656abe20

Faulting package full name:

Faulting package-relative application ID:

Error: (06/28/2015 10:22:38 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Exception code: 0x40000015
Fault offset: 0x0007da8a
Faulting process id: 0x58
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report Id: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5

Error: (06/24/2015 06:49:52 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 36162828

Error: (06/24/2015 06:49:52 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 36162828

Error: (06/24/2015 06:49:52 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/11/2015 07:04:04 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Exception code: 0x40000015
Fault offset: 0x0007da8a
Faulting process id: 0x62c
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report Id: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5

Error: (06/10/2015 06:24:54 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 30253172

Error: (06/10/2015 06:24:54 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 30253172

Error: (06/10/2015 06:24:54 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (07/07/2015 08:39:37 PM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (07/07/2015 09:48:46 AM) (Source: DCOM) (EventID: 10010) (User: AmyLenovo)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (07/07/2015 09:48:46 AM) (Source: DCOM) (EventID: 10010) (User: AmyLenovo)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (07/07/2015 09:48:40 AM) (Source: DCOM) (EventID: 10010) (User: AmyLenovo)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (07/07/2015 09:48:40 AM) (Source: DCOM) (EventID: 10010) (User: AmyLenovo)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (07/07/2015 09:48:40 AM) (Source: DCOM) (EventID: 10010) (User: AmyLenovo)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (07/07/2015 09:48:40 AM) (Source: DCOM) (EventID: 10010) (User: AmyLenovo)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (07/07/2015 06:37:07 AM) (Source: BTHUSB) (EventID: 17) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (07/06/2015 09:13:46 AM) (Source: DCOM) (EventID: 10010) (User: AmyLenovo)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (07/06/2015 09:13:16 AM) (Source: DCOM) (EventID: 10010) (User: AmyLenovo)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}


Microsoft Office:
=========================

CodeIntegrity Errors:
===================================
Date: 2015-06-29 06:05:36.786
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-06-28 14:45:14.352
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-06-11 18:36:49.370
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-06-09 14:33:03.463
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-06-06 08:58:28.259
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-06-02 19:21:08.390
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-05-16 18:56:56.483
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-04-21 10:00:00.011
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-03-19 12:58:08.323
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-03-18 10:48:30.575
Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.


==================== Memory info ===========================

Processor: Intel(R) Pentium(R) CPU G3240T @ 2.70GHz
Percentage of memory in use: 19%
Total physical RAM: 8104.94 MB
Available physical RAM: 6491.57 MB
Total Virtual: 9384.94 MB
Available Virtual: 6963.93 MB

==================== Drives ================================

Drive c: (Windows8_OS) (Fixed) (Total:905.25 GB) (Free:859.29 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive e: () (Removable) (Total:7.5 GB) (Free:5.4 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: E075F616)

Partition: GPT Partition Type.

========================================================
Disk: 1 (Size: 7.5 GB) (Disk ID: F6F1D389)
Partition 1: (Not Active) - (Size=7.5 GB) - (Type=0B)

==================== End of log ============================
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Re: Suspect malware/intrusion/virus - white background

Unread postby Gary R » July 11th, 2015, 10:38 am

Looking over your logs, back soon.
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Gary R
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Posts: 21872
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Re: Suspect malware/intrusion/virus - white background

Unread postby Gary R » July 11th, 2015, 10:45 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the "Infected? Virus, malware, adware, ransomware, oh my!" forum and wait for help.


Unless informed of in advance, failure to post replies within 3 days will result in this thread being closed.


Hi NotSweetPea

I'm Gary R,

Before we start: Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

As an added safety precaution, before we start removing anything, I'd like you to make a backup of your Registry, which we can restore to if necessary.

Please click on THIS link, and follow the instructions for installing TCRB and creating a backup of your Registry.

Please observe these rules while we work:
  • Do not edit your logs in any way whatsoever.
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to install any new software (other than those I ask you to) until we've got your computer clean.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process. If your defensive programmes warn you about any of those tools, be assured that they are not infected, and are safe to use.
If you can do these things, everything should go smoothly.
  • As you're using Windows 8.1, it will be necessary to right click all tools we use and select ----> Run as Administrator

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Sorry you've been kept waiting for so long, it would seem that your topic has been overlooked for some reason.

There are one or two indications of infection on your computer, so before we start to clean your machine I'd like you to run some additional scans for me, so that I have a more complete picture of what needs to be dealt with.

First ...

Please download AdwCleaner and save it to your desktop.

  • Double click AdwCleaner.exe to run it.
  • Click Scan.
  • A logfile will automatically open after the scan has finished.
  • Close the adwCleaner window, click ok to the prompt.
  • Please post the contents of that logfile with your next reply.
  • You can also find the logfile at C:\AdwCleaner[R1].txt.

AT THIS POINT, DO NOT ATTEMPT TO CLEAN ANYTHING THAT MAY BE FOUND

Next ...

I'd like you to run a search for me using FRST.

  • Double click Frst64.exe to launch it.
  • FRST will start to run.
    • When the tool opens click Yes to the disclaimer.
    • Copy/Paste or Type the following line into the Search: box.
    Fun4IM;Bandoo;Searchnu;Searchqu;iLivid;whitesmoke;datamngr;kelkoopartners;trolltech;babylon;conduit;trovi;clientconnect

    • Press the Search Registry button.
    • When finished searching a log will open on your Desktop ... Search.txt
    • Please post it in your next reply.

Summary of the logs I need from you in your next post:
  • ADWCleaner log
  • Search.txt


Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections.
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Gary R
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Location: Yorkshire

Re: Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 12th, 2015, 3:28 pm

Thank you for the assistance you are providing!
# AdwCleaner v4.208 - Logfile created 12/07/2015 at 15:15:54
# Updated 09/07/2015 by Xplode
# Database : 2015-07-11.1 [Server]
# Operating system : Windows 8.1 Pro with Media Center (x64)
# Username : Amy - AMYLENOVO
# Running from : C:\Users\Amy\Desktop\adwcleaner_4.208.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\windows\AppPatch\Custom\{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb
Folder Found : C:\Program Files (x86)\LenovoBrowserGuard
Folder Found : C:\Users\Amy\AppData\Local\LenovoBrowserGuard

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local
Key Found : HKLM\SOFTWARE\Classes\Installer\Features\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found : HKLM\SOFTWARE\Classes\Installer\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found : HKLM\SOFTWARE\LenovoBrowserGuard
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\LenovoBrowserGuard
Key Found : HKLM\SOFTWARE\SearchProtect
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C3F6D7A0BA2FDE84EB329997B1FF786D

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840


*************************

AdwCleaner[R0].txt - [1472 bytes] - [12/07/2015 15:15:54]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1531 bytes] ##########
NotSweetPea
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Posts: 9
Joined: July 7th, 2015, 9:05 pm

Re: Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 12th, 2015, 3:29 pm

Farbar Recovery Scan Tool (x64) Version:12-07-2015
Ran by Amy at 2015-07-12 15:21:36
Running from C:\Users\Amy\Desktop
Boot Mode: Normal

================== Search Registry: "Fun4IM;Bandoo;Searchnu;Searchqu;iLivid;whitesmoke;datamngr;kelkoopartners;trolltech;babylon;conduit;trovi;clientconnect" ===========


===================== Search result for "Searchqu" ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{b9f41624-2083-45cd-ac36-af8119a22a41}]
""="CLocationSearchQuery"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{69563521-C154-4B45-B884-035872E3F96A}]
""="ISearchQueryCondition"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
""="ISearchQueryHelper"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{CAC6C3B8-3C64-4DFD-AD9F-479E4D4065A4}]
""="__x_Windows_CApplicationModel_CSearch_CISearchQueryLinguisticDetailsFactory"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{46A1205B-69C9-4745-B72F-A8A4FC8F24AE}]
""="__x_Windows_CApplicationModel_CSearch_CISearchQueryLinguisticDetails"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
""="ISearchQueryHelper"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{CAC6C3B8-3C64-4DFD-AD9F-479E4D4065A4}]
""="__x_Windows_CApplicationModel_CSearch_CISearchQueryLinguisticDetailsFactory"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsRuntime\ActivatableClassId\Windows.ApplicationModel.Search.SearchQueryLinguisticDetails]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\WindowsRuntime\ActivatableClassId\Windows.ApplicationModel.Search.SearchQueryLinguisticDetails]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{46A1205B-69C9-4745-B72F-A8A4FC8F24AE}]
""="__x_Windows_CApplicationModel_CSearch_CISearchQueryLinguisticDetails"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{AB310581-AC80-11D1-8DF3-00C04FB6EF63}]
""="ISearchQueryHelper"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{CAC6C3B8-3C64-4DFD-AD9F-479E4D4065A4}]
""="__x_Windows_CApplicationModel_CSearch_CISearchQueryLinguisticDetailsFactory"

[HKEY_USERS\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Classes\ActivatableClasses\CLSID\{7DF115F1-FF0A-5831-9379-CE9CC4916206}]
"ActivatableClassId"="AppEx.Sports.Services.TypeDefs.Request.AppSearchQuery"

[HKEY_USERS\S-1-5-21-2485049189-1479242155-3965305254-1001_Classes\ActivatableClasses\CLSID\{7DF115F1-FF0A-5831-9379-CE9CC4916206}]
"ActivatableClassId"="AppEx.Sports.Services.TypeDefs.Request.AppSearchQuery"


===================== Search result for "trolltech" ==========

[HKEY_USERS\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Trolltech]

[HKEY_USERS\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Trolltech\OrganizationDefaults\Qt Factory Cache 4.8\com.trolltech.Qt.QImageIOHandlerFactoryInterface:]


===================== Search result for "babylon" ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
"DllName"="BabylonToolbar.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
"DllName"="BabylonToolbarTlbr.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
"DllName"="BabylonToolbar.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
"DllName"="BabylonToolbarTlbr.dll"


===================== Search result for "conduit" ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966]
"B2647DE585FE75746B9035570512CE43"="C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\iSyncConduit.dll"


===================== Search result for "clientconnect" ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{8DD5142F-7E23-4c44-9DD7-98B9C7032535}]
""="INapEnforcementClientConnectionPrivate"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{BD244906-70DD-4690-BEEA-648653393500}]
""="INapEnforcementClientConnection2"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{FB3A3505-DDB1-468A-B307-F328A57419D8}]
""="INapEnforcementClientConnection"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{8DD5142F-7E23-4c44-9DD7-98B9C7032535}]
""="INapEnforcementClientConnectionPrivate"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{BD244906-70DD-4690-BEEA-648653393500}]
""="INapEnforcementClientConnection2"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{FB3A3505-DDB1-468A-B307-F328A57419D8}]
""="INapEnforcementClientConnection"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\LenovoBrowserGuard]
"Publisher"="ClientConnect LTD"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{8DD5142F-7E23-4c44-9DD7-98B9C7032535}]
""="INapEnforcementClientConnectionPrivate"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{BD244906-70DD-4690-BEEA-648653393500}]
""="INapEnforcementClientConnection2"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{FB3A3505-DDB1-468A-B307-F328A57419D8}]
""="INapEnforcementClientConnection"

====== End of Search ======
NotSweetPea
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Re: Suspect malware/intrusion/virus - white background

Unread postby Gary R » July 12th, 2015, 4:18 pm

OK, let's clean away the items revealed by the scans you've run and see where that gets us.

First ...

  • Double click AdwCleaner.exe to run it.
  • Click Scan and allow the scan to finish.
  • Now click Clean to remove the items found.
  • Click OK to the prompt.
  • The tool will run & your computer will be rebooted automatically. A logfile will open after the restart.
  • Post the contents of the logfile with your next reply.
  • You can also find the logfile at C:\AdwCleaner[s1].txt.

Next ...

  • Click Start
  • Type notepad.exe in the search programs and files box and click Enter.
  • A blank Notepad page should open.
    • Copy/Paste the contents of the code box below into Notepad (don't include Code: Select all).
Code: Select all
[-HKEY_USERS\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Trolltech]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\LenovoBrowserGuard]
AppInit_DLLs: C:\PROGRA~2\LENOVO~2\LENOVO~1\bin\SPVC64~1.DLL => C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC64Loader.dll [233264 2014-08-15] (ClientConnect LTD)
AppInit_DLLs-x32: C:\PROGRA~2\LENOVO~2\LENOVO~1\bin\SPVC32~1.DLL => C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC32Loader.dll [187696 2014-08-15] (ClientConnect LTD)
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
C:\Users\Amy\AppData\Local\Temp\COMAP.EXE
C:\Users\Amy\AppData\Local\Temp\LenovoReach_1.1.3.7.exe
EmptyTemp:
Hosts:
CMD: ipconfig /flushdns

    • Save it to the same folder/directory that FRST.exe is in, naming it as fixlist.txt

NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system

  • Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens ....
    • Press the Fix button once and wait.
    • FRST will process fixlist.txt
    • When finished, it will produce a log fixlog.txt in the same folder/directory as FRST64.exe
    • Please post me the log

Next ...

I'd like you to run an online scan for me, to see if we've missed anything.

Please run a scan with ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.
  • Please go HERE then click on Run ESET Online Scanner
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed click on Start to start the scan.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed you will be presented with a list of found threats ....
    • Click on the List of found threats link
    • Click on Export to text file
    • Save as ESET.txt to your Desktop
  • Exit out of ESET Online Scanner.
  • Post me the contents of ESET.txt please.

Summary of the logs I need from you in your next post:
  • ADWCleaner log
  • Fixlog.txt
  • E-Set.txt


Please post each log separately to prevent it being cut off by the forum post size limiter. Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections.
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Re: Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 12th, 2015, 7:24 pm

# AdwCleaner v4.208 - Logfile created 12/07/2015 at 17:57:55
# Updated 09/07/2015 by Xplode
# Database : 2015-07-09.2 [Local]
# Operating system : Windows 8.1 Pro with Media Center (x64)
# Username : Amy - AMYLENOVO
# Running from : C:\Users\Amy\Desktop\adwcleaner_4.208.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\LenovoBrowserGuard
Folder Deleted : C:\Users\Amy\AppData\Local\LenovoBrowserGuard
File Deleted : C:\windows\AppPatch\Custom\{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\SearchProtect
Key Deleted : HKLM\SOFTWARE\LenovoBrowserGuard
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\LenovoBrowserGuard
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840


*************************

AdwCleaner[R0].txt - [1614 bytes] - [12/07/2015 15:15:54]
AdwCleaner[R1].txt - [1672 bytes] - [12/07/2015 17:57:06]
AdwCleaner[S0].txt - [1615 bytes] - [12/07/2015 17:57:55]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1674 bytes] ##########
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Re: Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 12th, 2015, 7:25 pm

Fix result of Farbar Recovery Scan Tool (x64) Version:12-07-2015
Ran by Amy at 2015-07-12 18:07:16 Run:1
Running from C:\Users\Amy\Desktop
Loaded Profiles: Amy (Available Profiles: Amy)
Boot Mode: Normal
==============================================

fixlist content:
*****************
[-HKEY_USERS\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Trolltech]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\LenovoBrowserGuard]
AppInit_DLLs: C:\PROGRA~2\LENOVO~2\LENOVO~1\bin\SPVC64~1.DLL => C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC64Loader.dll [233264 2014-08-15] (ClientConnect LTD)
AppInit_DLLs-x32: C:\PROGRA~2\LENOVO~2\LENOVO~1\bin\SPVC32~1.DLL => C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC32Loader.dll [187696 2014-08-15] (ClientConnect LTD)
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
C:\Users\Amy\AppData\Local\Temp\COMAP.EXE
C:\Users\Amy\AppData\Local\Temp\LenovoReach_1.1.3.7.exe
EmptyTemp:
Hosts:
CMD: ipconfig /flushdns


*****************

HKEY_USERS\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Trolltech => could not remove at first attempt (ErrorCode: C0000121), see next line.
HKEY_USERS\S-1-5-21-2485049189-1479242155-3965305254-1001\Software\Trolltech => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\LenovoBrowserGuard => key not found.
"C:\PROGRA~2\LENOVO~2\LENOVO~1\bin\SPVC64~1.DLL" => value data removed successfully.
"C:\PROGRA~2\LENOVO~2\LENOVO~1\bin\SPVC32~1.DLL" => value data removed successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => key removed successfully
HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => key removed successfully
HKCR\Wow6432Node\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => key not found.
C:\Users\Amy\AppData\Local\Temp\COMAP.EXE => moved successfully.
C:\Users\Amy\AppData\Local\Temp\LenovoReach_1.1.3.7.exe => moved successfully.
C:\Windows\System32\Drivers\etc\hosts => moved successfully.
Hosts restored successfully.

========= ipconfig /flushdns =========


Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

EmptyTemp: => 3.5 GB temporary data Removed.


The system needed a reboot..

==== End of Fixlog 18:07:36 ====
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Re: Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 12th, 2015, 7:27 pm

ESET.log
C:\AdwCleaner\Quarantine\C\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\cltmng.exe.vir a variant of Win32/Conduit.SearchProtect.I potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPTool64.exe.vir a variant of Win32/ClientConnect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC32.dll.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC32Loader.dll.vir a variant of Win32/ClientConnect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC64.dll.vir a variant of Win32/ClientConnect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC64Loader.dll.vir a variant of Win32/ClientConnect.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\LenovoBrowserGuard\Main\bin\SPTool.dll.vir a variant of Win32/Conduit.SearchProtect.H potentially unwanted application
NotSweetPea
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Re: Suspect malware/intrusion/virus - white background

Unread postby Gary R » July 13th, 2015, 1:24 am

OK, everything seems to have been removed without problem, and there's no further signs of infection showing in your logs. The stuff found by e-set is just the items we quarantined with ADWCleaner, and before we finish we'll remove them permanently from your computer.

So .... how is your computer behaving now ?

Is your desktop still white ?
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Re: Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 13th, 2015, 8:31 pm

Hello Gary R!

The machine ran very well today and I did not notice any odd behavior. My desktop is back to the blue Lenovo screen I had before the issue appeared. Thank you very much.
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Re: Suspect malware/intrusion/virus - white background

Unread postby Gary R » July 14th, 2015, 1:12 am

In that case, I think we've pretty much dealt with the issue, and all we need to do now is clear out the tools we've been Using to clean your machine.

  • Please download delfix and save it to your desktop.
  • Right-click on delfix.exe and select " Run as administrator " to run it.
  • Check the following boxes ...
    • Remove disinfection tools
    • Purge system restore

    ... then click on Run.
  • Once it has finished, a notepad file named DelFix.txt will open. Post the contents of this notepad in your next reply.
  • The log can also be located at the root of the system drive, C:\DelFix.txt.

As far as I can see, your computer looks clear of infection now.

Are you still noticing any problems ?
  • If you are let me know about them.
  • If not it's time to make your computer more secure.

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.
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Re: Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 14th, 2015, 5:42 pm

# DelFix v1.010 - Logfile created 14/07/2015 at 17:36:40
# Updated 26/04/2015 by Xplode
# Username : Amy - AMYLENOVO
# Operating System : Windows 8.1 Pro with Media Center (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\RegBackup
Deleted : C:\log.txt
Deleted : C:\Users\Amy\Desktop\adwcleaner_4.208.exe
Deleted : C:\Users\Amy\Desktop\FRST64.exe
Deleted : C:\Users\Amy\Downloads\esetsmartinstaller_enu.exe
Deleted : HKLM\SOFTWARE\AdwCleaner

~ Cleaning system restore ...

Deleted : RP #49 [Windows Update | 06/24/2015 16:34:11]
Deleted : RP #50 [Scheduled Checkpoint | 07/02/2015 10:27:20]
Deleted : RP #51 [Scheduled Checkpoint | 07/12/2015 20:17:29]

New restore point created !

########## - EOF - ##########
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Re: Suspect malware/intrusion/virus - white background

Unread postby NotSweetPea » July 14th, 2015, 5:44 pm

Gary R,

Still no signs of issues! Thank you for all the assistance.
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Re: Suspect malware/intrusion/virus - white background

Unread postby Gary R » July 15th, 2015, 12:40 am

You're welcome, glad we were able to help. :)

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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