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Cant get rid of ads

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Re: Cant get rid of ads

Unread postby RussJH » February 21st, 2015, 12:05 pm

SystemLook 04.09.10 by jpshortstuff
Log created at 16:05 on 21/02/2015 by Amy Moore
Administrator - Elevation successful

========== Regfind ==========

Searching for "Shopperz"
No data found.

-= EOF =-
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Re: Cant get rid of ads

Unread postby Cypher » February 21st, 2015, 12:13 pm

That is a good result.
How is the computer running now, any problems?
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Re: Cant get rid of ads

Unread postby RussJH » February 21st, 2015, 12:15 pm

Seems fine, just those two results from the FRST scan remain
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Re: Cant get rid of ads

Unread postby Cypher » February 21st, 2015, 12:25 pm

just those two results from the FRST scan remain

The problem we have here, is that different tools are showing different results.
We have two separate scans that can't find those entries, so I'm pretty confident they are gone.
Since you're having no problems now you should be good to go.
Lets tidy up and remove the tools we used to clean your computer.

Please download delfix and save it to your desktop.
  • Right-click on delfix.exe and select " Run as administrator " to run it.
  • Check the following boxes then click on Run.

    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • All tools we used to clean your computer should be gone now.
  • You can now delete any tools/logs we used if they remain on your computer.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!
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Re: Cant get rid of ads

Unread postby RussJH » February 21st, 2015, 12:37 pm

Thank you so much. Excellent work

All done !
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Re: Cant get rid of ads

Unread postby Cypher » February 21st, 2015, 12:58 pm

RussJH wrote:Thank you so much

You're most welcome :)
As you have no questions i will close this topic.
Good luck and stay safe.

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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