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help please

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help please

Unread postby eileen123 » February 4th, 2015, 3:17 pm

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 8/23/2012 11:20:11 PM
System Uptime: 2/4/2015 9:48:24 AM (2 hours ago)
.
Motherboard: LENOVO | | 4444CTO
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz | CPU 1 | 2128/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 87.913 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Base System Device
Device ID: PCI\VEN_197B&DEV_2384&SUBSYS_213017AA&REV_00\4&28AC6BC2&0&04E0
Manufacturer:
Name: Base System Device
PNP Device ID: PCI\VEN_197B&DEV_2384&SUBSYS_213017AA&REV_00\4&28AC6BC2&0&04E0
Service:
.
Class GUID:
Description: Base System Device
Device ID: PCI\VEN_197B&DEV_2382&SUBSYS_212E17AA&REV_00\4&28AC6BC2&0&00E0
Manufacturer:
Name: Base System Device
PNP Device ID: PCI\VEN_197B&DEV_2382&SUBSYS_212E17AA&REV_00\4&28AC6BC2&0&00E0
Service:
.
Class GUID:
Description: Base System Device
Device ID: PCI\VEN_197B&DEV_2383&SUBSYS_212F17AA&REV_00\4&28AC6BC2&0&03E0
Manufacturer:
Name: Base System Device
PNP Device ID: PCI\VEN_197B&DEV_2383&SUBSYS_212F17AA&REV_00\4&28AC6BC2&0&03E0
Service:
.
==== System Restore Points ===================
.
RP43: 1/25/2015 3:09:10 PM - Windows Update
RP44: 1/26/2015 12:07:08 PM - Windows Update
RP45: 1/26/2015 3:58:24 PM - Windows Update
RP46: 2/3/2015 9:38:03 PM - Removed AVG 2015
RP47: 2/3/2015 9:43:03 PM - Removed AVG 2015
RP48: 2/3/2015 9:43:28 PM - Windows Update
RP49: 2/3/2015 10:04:32 PM - Removed AVG PC TuneUp 2015
RP50: 2/3/2015 10:07:01 PM - Removed AVG PC TuneUp 2015 (en-US)
.
==== Installed Programs ======================
.
Adobe Flash Player 16 ActiveX
AVG Web TuneUp
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Dropbox
Google Chrome
Google Update Helper
Intel PROSet Wireless
Intel(R) PROSet/Wireless WiFi Software
Lenovo Power Management Driver
Microsoft .NET Framework 4 Client Profile
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 35.0 (x86 en-US)
MYAntivirus
ThinkPad Wireless LAN Adapter Software
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
VLC media player
.
==== Event Viewer Messages From Past Week ========
.
2/4/2015 9:52:38 AM, Error: Service Control Manager [7000] - The globalUpdate Update Service (globalUpdate) service failed to start due to the following error: The system cannot find the file specified.
2/4/2015 10:08:14 AM, Error: Schannel [36887] - The following fatal alert was received: 40.
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB3013410).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB3006625).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB3006121).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2980245).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2908783).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2868116).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2808679).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2786081).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2761217).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2726535).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2506014).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2598845).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3023266).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3010788).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3005607).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2992611).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2984972).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2977292).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2957503).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2839894).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2727528).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2706045).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2621440).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2532531).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2978120).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2861698).
2/3/2015 2:02:15 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2861191).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB3009736).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2888049).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2882822).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2791765).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2773072).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for User-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems (KB2685813).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3011780).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2991963).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2976897).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2690533).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2685939).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2579686).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2911501).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2742599).
2/3/2015 2:02:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2729452).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB971033).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB3014406).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB3001554).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2846960).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2732059).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2918614).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2871997).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2862973).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2862335).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2770660).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2758857).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2536275).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2509553).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2979570).
2/3/2015 2:02:13 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2604115).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2843630).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2834140).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2750841).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2719857).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2603229).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2972280).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2961072).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2872339).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2868038).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2864202).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2862330).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2807986).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2803821).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2667402).
2/3/2015 2:02:12 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB3012176).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2893519).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2853952).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3019215).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3013126).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2993958).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2847927).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2847311).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2676562).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2506212).
2/3/2015 2:02:11 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB3003057).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2966583).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2929733).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2800095).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2660075).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2545698).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems (KB2685811).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3022777).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3003743).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2973201).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2957189).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2939576).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2893294).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2887069).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2884256).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2868626).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB2570947).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972100).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2968294).
2/3/2015 2:02:10 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Cumulative Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB2900986).
2/3/2015 2:02:09 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Windows 7 for x64-based Systems (KB2919469).
2/3/2015 2:02:09 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2836942).
2/3/2015 2:02:09 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Windows 7 for x64-based Systems (KB3021674).
2/3/2015 2:02:09 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610).
2/3/2015 2:02:09 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2931356).
2/2/2015 9:25:16 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
2/2/2015 7:37:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
2/2/2015 7:37:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TuneUp.UtilitiesSvc with arguments "" in order to run the server: {FCA02D56-BF9D-4591-AD41-E59AF763C64A}
2/2/2015 7:36:40 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TuneUp.UtilitiesSvc with arguments "" in order to run the server: {5EF1CF5D-87A9-434B-8786-2A08E1C30F6C}
2/2/2015 7:29:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2/2/2015 7:29:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2/2/2015 7:29:19 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/2/2015 7:29:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2/2/2015 7:29:03 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgdiska AVGIDSDriver Avgldx64 discache spldr Wanarpv6
2/2/2015 7:29:01 PM, Error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.
2/1/2015 9:44:45 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service globalUpdate with arguments "/comsvc" in order to run the server: {577975B8-C40E-43E6-B0DE-4C6B44088B52}
2/1/2015 4:10:50 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the globalUpdate Update Service (globalUpdate) service to connect.
2/1/2015 4:10:50 PM, Error: Service Control Manager [7000] - The globalUpdate Update Service (globalUpdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
2/1/2015 2:14:20 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
.
==== End Of File ===========================
:D
eileen123
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Re: help please

Unread postby Cypher » February 5th, 2015, 7:37 am

Incomplete Log

By posting incomplete DDS logs it is likely that your topic will be passed by and you will not receive the help you're looking for.
We need to know what's running on your computer so that we can provide the appropriate instructions.

May I draw your attention to THIS topic, which you should have read, that states what we need you to post, so we can help you.
If you still need help, please start a new thread an include your full DDS logs:
  • DDS.txt.
  • Attach.txt.
  • Details of the problems you're experiencing.
If for any reason you can't run DDS, please let us know in your post.

Also, By posting just the DDS log without any supporting symptoms or explanations it is likely that your log will be passed by and you will not receive the help you're requesting.

May I draw your attention to THIS topic, which you should have read, that states what we need you to post, so we can help you.
Specifically, this section will tell you what information we require before we can help you and why we need it.

This topic will now be closed.
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