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Trojan Virus / Malware

Unread postby rampng » January 31st, 2015, 7:33 am


My computers files extensions are changed.

Eg : Test.xls.rblczpc - Trojan virus / malware changed all files in whole computer, whereas I can open the folders see the documents.

I am herewith sending the attachment of photo taken from computer as a word document,

I am requesting you kindly please go through the document file and help me to solve the problem.

Awaiting your immediate reply is highly appreciated.

You do not have the required permissions to view the files attached to this post.
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Re: Trojan Virus / Malware

Unread postby Cypher » January 31st, 2015, 8:01 am

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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