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Are there any error messages for the programs that fail to update?
When Avast did it's initial scan, did it find or report any malware or infections?
I am currently checking on some items and will get back to those if needed. When I find out what I need to know, I would like to try and run Systemlook again.
no error msg for failed update to apple itunes, it just saied updating and the failed... avast scan didnt report anything... ill get on the system look as soon as i get the new copypasties...
... six obsolete apps, 390 mb of freeable space and some other unusable programs
Step 1. Use windows Disk Cleanup to remove any temporary files. Please copy cleanmgr.exe and paste to the "Search programs and files" bar and press enter. Allow the program to scan and open a report window. Select all the radio boxes listed for cleaning whether there is data to be deleted or not. Press the "Clean up System files" button. When the program completes its action procede to step 2.
What program gave you this data? [quote]... six obsolete apps, 390 mb of freeable space and some other unusable programs
AVAST! free av smart scan:
(not verbatim)
no viruses or malware you have programs that are not up to date your network is secure you have grime on your computer
the quote you asked about is the "grime" on my computer. i left out 13 or so settings on my pc that could be causing problems but that along with obsolete apps and such are things i can only see with a paid subscription. the button to open or resolve them is a link to a paid version...
I am not to sure about the systemlook results as it should have found at least one folder. We will look back at that later. Let's see what programs are installed.
Step 1. MiniToolBox
Please download MiniToolBox.exe and save it to your Desktop.
Double click MiniToolBox to run it.
Check the following in the list:
List Installed Programs.
Click Go.
A file name Result.txt will be created in the same location where you downloaded MiniToolBox.exe
Please post the contents of the Result.txt in your next Reply.
Step 2. Security Check
Please download Security Check by screen317 from one of the links below:
MiniToolBox by Farbar Version: 30-11-2014 Ran by annie (administrator) on 04-03-2015 at 14:15:31 Running from "C:\Users\annie\Desktop" Microsoft Windows 7 Professional Service Pack 1 (X86) Boot Mode: Normal ***************************************************************************
=========================== Installed Programs ============================ 7-Zip 9.20 (HKLM\...\7-Zip 9.20) (Version: - ) Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated) Apple Application Support (HKLM\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{18D47FA1-0440-48D3-A7E0-DA09537FF471}) (Version: 7.1.1.3 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Avast Free Antivirus (HKLM\...\Avast) (Version: 10.0.2208 - AVAST Software) Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.) Cisco Connect (HKLM\...\Cisco Connect) (Version: 1.2.10260.0 - Cisco Consumer Products LLC) Cisco EAP-FAST Module (HKLM\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Cisco LEAP Module (HKLM\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.) Cisco PEAP Module (HKLM\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.) D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden Dell Backup and Recovery Manager (HKLM\...\{731B0E4D-F4C7-450C-95B0-E1A3176B1C75}) (Version: 1.1.0 - Dell Inc.) Dell Edoc Viewer (HKLM\...\{3138EAD3-700B-4A10-B617-B3F8096EE30D}) (Version: 1.0.0 - Dell Inc) Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.4.102.104 - ALPS ELECTRIC CO., LTD.) Dell V310-V510 Series (HKLM\...\Dell V310-V510 Series) (Version: - Dell, Inc.) Dell Wireless WLAN Card Utility (HKLM\...\Dell Wireless WLAN Card Utility) (Version: 5.30.21.0 - Dell Inc.) Google Chrome (HKLM\...\Google Chrome) (Version: 40.0.2214.115 - Google Inc.) Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google) Google Talk Plugin (HKLM\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google) Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.) Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden Google Update Helper (Version: 1.3.26.9 - Google Inc.) Hidden Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: - Intel Corporation) iTunes (HKLM\...\{2F21564D-DE05-4C6D-B21E-08B9D313FAB3}) (Version: 11.1.5.5 - Apple Inc.) Junk Mail filter update (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Kerbal Space Program (HKLM\...\Steam App 220200) (Version: - Squad) Laptop Integrated Webcam Driver (1.01.01.0529) (HKLM\...\Creative OEM013) (Version: - ) Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation) Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation) Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Movie Maker (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden MSVCRT110 (Version: 16.4.1108.0727 - Microsoft) Hidden Norton Internet Security (Version: 16.7.0.30 - Symantec Corporation) Hidden Origin (HKLM\...\Origin) (Version: 9.1.10.2728 - Electronic Arts, Inc.) Photo Gallery (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden PowerDVD DX (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 8.3.5424 - CyberLink Corp.) Roxio Creator Audio (Version: 3.7.0 - Roxio) Hidden Roxio Creator Copy (Version: 3.7.0 - Roxio) Hidden Roxio Creator Data (Version: 3.7.0 - Roxio) Hidden Roxio Creator DE 10.3 (HKLM\...\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}) (Version: 10.3 - Roxio) Roxio Creator DE 10.3 (Version: 3.7.0 - Roxio) Hidden Roxio Creator Tools (Version: 3.7.0 - Roxio) Hidden Roxio Express Labeler 3 (Version: 3.2.2 - Roxio) Hidden Roxio Update Manager (Version: 6.0.0 - Roxio) Hidden Satsuki Decoder Pack (HKLM\...\Satsuki Decoder Pack) (Version: 5101 - Satsuki Yatoshi'S Softs) Silent Hunter Wolves of the Pacific (HKLM\...\{0D005F09-A5F4-473B-A901-5735C6AF5628}) (Version: 1.05.0000 - Ubisoft) SPORE™ (HKLM\...\{9DF0196F-B6B8-4C3A-8790-DE42AA530101}) (Version: 1.05.0001 - Electronic Arts) Steam (HKLM\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation) Tweaking.com - Registry Backup (HKLM\...\Tweaking.com - Registry Backup) (Version: 2.0.0 - Tweaking.com) Windows Live Communications Platform (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation) Windows Live Essentials (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live Family Safety (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden Windows Live Installer (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live Mail (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live Messenger (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live MIME IFilter (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live Photo Common (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live PIMT Platform (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live SOXE (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live SOXE Definitions (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation) Windows Live UX Platform (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live UX Platform Language Pack (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live Writer (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden Windows Live Writer Resources (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Results of screen317's Security Check version 0.99.97 Windows 7 Service Pack 1 x86 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! avast! Antivirus Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Java 64-bit 8 Update 31 Google Chrome (40.0.2214.111) Google Chrome (40.0.2214.115) ````````Process Check: objlist.exe by Laurent```````` AVAST Software Avast AvastSvc.exe AVAST Software Avast avastui.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: 2% ````````````````````End of Log``````````````````````
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