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Trojans and malware on wife's ASUS

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Trojans and malware on wife's ASUS

Unread postby bbduggan+ » December 14th, 2014, 7:07 pm

I believe there are trojans and malware on my wife, a Flight Attendent's, Windows 7 ASUS notebook that MalwareBytes and Norton are not catching. Only one I can ID is CSRSS.exe. Running slower than molasses. Ready to smash it to bits.
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Re: Trojans and malware on wife's ASUS

Unread postby NonSuch » December 14th, 2014, 7:33 pm

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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