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Internet and other programs not working

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Internet and other programs not working

Unread postby Malware Magnet » September 6th, 2014, 3:31 pm

I first noticed the problem about a few days ago after installing Java virtual machine and a couple computer games called Fate which runs through WildTangent Games and the other is Warcraft II. A few days after that, just out of the blue, both my Internet Explorer and Firefox don't work along with FL Studio, XBMC, and Winamp. Restarting does nothing.

Internet Explorer loads but then stops and a pop up says Windows is trying to identity the problem, it says something about IE Frame in the taskbar.
Firefox loads the same welcome page and can't leave it, it's just stuck so only option is to close.
FL Studio starts to load but then stops and a pop up says Windows is trying to identity the problem...
XBMC loads and functions fine but doesn't load any media, it just says script error.
I got Winamp to work after reinstalling but I really don't want to reinstall Firefox, XBMC, and FL Studio because it could affect all my settings... Hopefully it won't lead to that.

I did system scans using my Nod32 and Malwarebytes but between the 2, I only got 1 malicious file which was deleted. Nod32 also recently mentioned 10 blocked attacks if that helps.
And lastly, I noticed my Windows Defender is turned off (per DDS log) so I turned that back on and ran that but nothing found.

Here's the logs, I removed my name, hope you don't mind.




DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16563
Run by XXXXXXXX at 14:57:09 on 2014-09-06
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2939.1756 [GMT -4:00]
.
AV: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 4.2 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\XWidget\xwidget.exe
C:\Program Files\StartKiller\StartKiller.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\TUProgSt.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
uRun: [XWidget] c:\program files\xwidget\xwidget.exe
uRun: [Start Killer] c:\program files\startkiller\StartKiller.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0017-0000-0067-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{825B33BE-B132-4B14-8FCD-772A71591EED} : DHCPNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\slim nelson\appdata\roaming\mozilla\firefox\profiles\9z23u3nt.default\
FF - plugin: c:\program files\microsoft silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_70.dll
.
============= SERVICES / DRIVERS ===============
.
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2014-7-13 243128]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-7-29 115008]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2014-2-28 20384]
R2 eamonm;eamonm;c:\windows\system32\drivers\eamonm.sys [2010-9-3 137144]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2010-11-4 810144]
R2 epfwwfpr;epfwwfpr;c:\windows\system32\drivers\epfwwfpr.sys [2010-7-29 96920]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2014-3-1 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2014-3-1 701512]
R2 WDDriveService;WD Drive Manager;c:\program files\western digital\wd drive manager\WDDriveService.exe [2013-7-10 270704]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-9-30 7168]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-3-1 22856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2014-2-28 954368]
S3 MAYA44;usb-audio.de driver for Maya44;c:\windows\system32\drivers\Maya44.sys [2014-4-28 384064]
S3 pgusbmme;usb-audio.de MME-Adapter;c:\windows\system32\drivers\pgusbmm3.sys [2014-4-28 39488]
S3 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2013-7-10 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
.
=============== File Associations ===============
.
FileExt: .js: jsfile="c:\program files\adobe\adobe dreamweaver cs6\Dreamweaver.exe","%1"
ShellExec: dreamweaver.exe: Open="c:\program files\adobe\adobe dreamweaver cs6\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2014-09-05 02:26:37 -------- d-----w- c:\windows\ERUNT
2014-09-05 02:26:34 -------- d-----w- C:\JRT
2014-08-28 03:39:16 2054656 ----a-w- c:\windows\system32\win32k.sys
2014-08-28 03:39:15 297984 ----a-w- c:\windows\system32\gdi32.dll
2014-08-20 21:42:06 -------- d-----w- c:\programdata\Oracle
2014-08-18 01:02:26 -------- d-----w- c:\users\slim nelson\appdata\roaming\WildTangent
2014-08-18 01:00:12 -------- d-----w- c:\program files\WildGames
2014-08-14 00:47:57 -------- d-----w- c:\program files\ASIO4ALL v2
2014-08-13 03:45:23 99480 ----a-w- c:\windows\system32\infocardapi.dll
2014-08-13 03:45:23 619664 ----a-w- c:\windows\system32\icardagt.exe
2014-08-13 03:45:22 8856 ----a-w- c:\windows\system32\icardres.dll
2014-08-13 03:45:15 35480 ----a-w- c:\windows\system32\TsWpfWrp.exe
2014-08-08 04:00:13 -------- d-sh--w- C:\found.000
.
==================== Find3M ====================
.
2014-07-24 17:58:33 1810432 ----a-w- c:\windows\system32\jscript9.dll
2014-07-24 17:51:52 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-07-24 17:51:19 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-07-24 17:49:47 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-07-24 17:49:38 421376 ----a-w- c:\windows\system32\vbscript.dll
2014-07-24 17:48:28 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-07-24 17:48:21 11776 ----a-w- c:\windows\system32\mshta.exe
2014-07-13 23:28:44 243128 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2014-07-08 00:46:44 2048 ----a-w- c:\windows\system32\tzres.dll
2014-06-14 00:44:11 638400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2014-06-14 00:33:17 37376 ----a-w- c:\windows\system32\cdd.dll
.
============= FINISH: 15:00:12.26 ===============












.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume2
Install Date: 2/28/2014 9:24:54 PM
System Uptime: 9/6/2014 2:54:48 PM (1 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz | CPU | 2166/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 224 GiB total, 55.657 GiB free.
D: is CDROM ()
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0001
Manufacturer: Microsoft
Name: Microsoft Tun Miniport Adapter #2
PNP Device ID: ROOT\*TUNMP\0001
Service: tunmp
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Ableton Live 9 Suite
Acrobat.com
Adobe AIR
Adobe Anchor Service CS4
Adobe CS4 American English Speech Analysis Models
Adobe Dreamweaver CS6
Adobe Dynamiclink Support
Adobe Flash Player 12 Plugin
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Help Manager
Adobe Photoshop CS6
Adobe Reader 9
Adobe Setup
Adobe Soundbooth CS4
Adobe Soundbooth CS4 Codecs
Adobe Update Manager CS4
Adobe Widget Browser
Adobe XMP Panels CS4
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASIO4ALL
Atheros Driver Installation Program
Atheros Wi-Fi Protected Setup Library
Audio Convert Toolbox v3.1
Bonjour
CD/DVD Drive Acoustic Silencer
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Combined Community Codec Pack 2013-08-01
ConvertXtoDVD 3.7.2.188
Cucusoft iPod Video Converter 5.03
DAEMON Tools Lite
ESET NOD32 Antivirus
FL Studio 10
Free AVI to MP3 Converter 1.0
Gladiator demo
Gladiator v1.2.2
Gladiator v1.2.2.0
Hardcore
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
IL Download Manager
Intel(R) Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes
Magic DVD Ripper V5.3 build 5
Malwarebytes Anti-Malware version 1.75.0.1300
Maya 44 Driver version 1.18
Maya44 USB ASIO driver
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.1
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft XML Parser
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 31.0 (x86 en-US)
Mozilla Maintenance Service
Music Alarm Clock
Nero
ODF Add-in for Microsoft Office
PDF Settings CS6
PoiZone
QuickTime 7
Rainlendar2 (remove only)
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
reFX Nexus VSTi RTAS v2.2.0
RocketDock 1.3.5
SampleTank 2
Sawer
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2878233) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880513) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2881069) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office OneNote 2007 (KB2596857) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2880515) 32-Bit Edition
Security Update for Windows Media Encoder (KB2447961)
Start Killer
Suite Shared Configuration CS4
Synaptics Pointing Device Driver
TI Connect 1.6
Toxic Biohazard
TuneUp Utilities 2009
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883097) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Virtual DJ - Atomix Productions
Vyzex MPD32
WD Drive Utilities
WD Security
WildGames
Winamp
Winamp Detector Plug-in
Windows Media Encoder 9 Series
WinRAR archiver
XBMC
XWidget Ver1.881
.
==== End Of File ===========================
Malware Magnet
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Posts: 2
Joined: September 6th, 2014, 12:32 pm
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Re: Internet and other programs not working

Unread postby Malware Magnet » September 6th, 2014, 4:55 pm

Update: I reinstalled Firefox and it is working fine.
Malware Magnet
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Posts: 2
Joined: September 6th, 2014, 12:32 pm

Re: Internet and other programs not working

Unread postby Cypher » September 7th, 2014, 10:01 am

Bumping or Replying to Your Own Topic

May I draw your attention to the topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.

The section here explains why you should not reply to or try to bump your topic.
Please submit a new log and wait for a helper to reply. Thank you for your understanding.

This topic is now closed.
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