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Computer Locking Up and viruses

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Re: Computer Locking Up and viruses

Unread postby ProtectiveBigSis » August 15th, 2014, 6:25 pm

Contents of a OTL.txt log file after OTL fresh scan

OTL logfile created on: 8/15/2014 6:07:31 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Katie\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.17028)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.60 Gb Total Physical Memory | 2.25 Gb Available Physical Memory | 62.51% Memory free
7.21 Gb Paging File | 5.66 Gb Available in Paging File | 78.56% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 446.98 Gb Total Space | 379.95 Gb Free Space | 85.00% Space Free | Partition Type: NTFS
Drive D: | 14.62 Gb Total Space | 1.62 Gb Free Space | 11.11% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.37% Space Free | Partition Type: FAT32
Drive F: | 6.75 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: WILSON | User Name: Katie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2014/08/09 17:59:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Katie\Desktop\OTL.exe
PRC - [2014/06/24 19:58:11 | 000,230,792 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler.exe
PRC - [2013/12/21 02:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2012/07/03 13:27:34 | 000,132,056 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe
PRC - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccsvchst.exe
PRC - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2011/09/29 17:36:32 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.15.91\ccSvcHst.exe
PRC - [2011/08/19 15:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
PRC - [2011/06/16 20:03:42 | 000,103,992 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2011/02/24 22:08:34 | 000,566,688 | ---- | M] (Affinegy, Inc.) -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
PRC - [2011/02/24 22:08:32 | 007,034,272 | ---- | M] (Affinegy, Inc.) -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe
PRC - [2011/02/24 22:08:32 | 001,770,400 | ---- | M] (Affinegy, Inc.) -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
PRC - [2010/12/27 19:30:00 | 001,817,088 | ---- | M] (Realsil Microelectronics Inc.) -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
PRC - [2010/11/26 10:09:12 | 000,399,344 | ---- | M] (Roxio) -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
PRC - [2010/02/04 06:10:51 | 000,131,752 | ---- | M] (Lexmark International Inc.) -- C:\Program Files (x86)\Lexmark 5600-6600 Series\ezprint.exe
PRC - [2010/02/04 06:10:44 | 000,676,520 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxdumon.exe


========== Modules (No Company Name) ==========

MOD - [2011/02/24 22:08:36 | 000,022,944 | ---- | M] () -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinServicePS.dll
MOD - [2011/02/24 21:39:00 | 000,658,432 | ---- | M] () -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\gateways\GenericBelkinGatewayLOC.dll
MOD - [2011/02/15 14:16:44 | 007,187,456 | ---- | M] () -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\QtGui4.dll
MOD - [2011/02/15 14:15:58 | 000,325,632 | ---- | M] () -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\QtXml4.dll
MOD - [2011/02/15 14:15:52 | 001,954,304 | ---- | M] () -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\QtCore4.dll
MOD - [2011/02/15 14:15:52 | 000,847,360 | ---- | M] () -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\QtNetwork4.dll
MOD - [2011/02/15 13:25:30 | 000,119,808 | ---- | M] () -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\imageformats\qjpeg4.dll
MOD - [2010/02/04 06:10:44 | 000,676,520 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxdumon.exe
MOD - [2010/02/04 05:28:36 | 000,081,920 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxducaps.dll
MOD - [2010/02/04 05:28:27 | 000,380,928 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxduscw.dll
MOD - [2010/02/04 05:28:26 | 001,036,288 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxdudrs.dll
MOD - [2010/02/04 05:27:21 | 000,380,928 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\iptk.dll
MOD - [2010/02/04 05:17:11 | 000,188,416 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxdudatr.dll
MOD - [2010/02/04 05:17:07 | 000,069,632 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxducnv4.dll
MOD - [2009/10/16 11:53:35 | 000,073,728 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxducats.dll
MOD - [2007/09/06 06:11:34 | 000,151,552 | ---- | M] () -- C:\Program Files (x86)\Lexmark 5600-6600 Series\lxduptp.dll


========== Services (SafeList) ==========

SRV:64bit: - [2014/04/09 09:13:48 | 000,289,256 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe -- (McComponentHostService)
SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2011/07/06 03:08:26 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2011/07/05 15:27:04 | 000,365,568 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2011/02/17 01:47:28 | 000,682,040 | ---- | M] (Hewlett-Packard) [Auto | Stopped] -- C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe -- (HPAuto)
SRV:64bit: - [2010/10/11 05:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/11/17 21:14:00 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/10/16 12:06:39 | 001,039,360 | ---- | M] ( ) [Auto | Running] -- C:\Windows\SysNative\lxducoms.exe -- (lxdu_device)
SRV - [2014/07/27 22:41:35 | 000,262,320 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/06/06 00:38:37 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2014/05/12 07:24:42 | 000,860,472 | ---- | M] (Malwarebytes Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2014/05/12 07:24:40 | 001,809,720 | ---- | M] (Malwarebytes Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2013/12/21 02:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/10/23 08:15:08 | 000,172,192 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2013/09/11 22:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2012/07/03 13:27:34 | 000,132,056 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe -- (Norton PC Checkup Application Launcher)
SRV - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe -- (NIS)
SRV - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2011/09/29 17:36:32 | 000,126,392 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.15.91\ccSvcHst.exe -- (PCCUJobMgr)
SRV - [2011/09/09 18:10:28 | 000,086,072 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2011/06/16 20:03:42 | 000,103,992 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2011/02/24 22:08:34 | 000,566,688 | ---- | M] (Affinegy, Inc.) [Auto | Running] -- C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe -- (AffinegyService)
SRV - [2010/12/27 19:30:00 | 001,817,088 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
SRV - [2010/11/26 10:09:12 | 000,399,344 | ---- | M] (Roxio) [Auto | Running] -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe -- (RoxioNow Service)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2009/10/16 12:06:30 | 000,589,824 | ---- | M] ( ) [Auto | Running] -- C:\Windows\SysWOW64\lxducoms.exe -- (lxdu_device)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2014/05/12 07:26:10 | 000,063,704 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mwac.sys -- (MBAMWebAccessControl)
DRV:64bit: - [2014/05/12 07:25:56 | 000,025,816 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2013/06/26 19:21:50 | 000,023,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2013/06/26 19:21:48 | 000,028,840 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2013/06/26 19:21:46 | 000,273,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2013/06/26 19:21:44 | 000,767,144 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2012/07/05 22:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2012/07/05 22:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/06/07 00:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\ccsetx64.sys -- (ccSet_NIS)
DRV:64bit: - [2012/05/21 21:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\symefa64.sys -- (SymEFA)
DRV:64bit: - [2012/04/17 22:13:32 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\symnets.sys -- (SymNetS)
DRV:64bit: - [2012/04/17 21:42:14 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\ironx64.sys -- (SymIRON)
DRV:64bit: - [2012/03/28 23:25:39 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/03/05 20:39:44 | 001,857,600 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\netr28x.sys -- (netr28x)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/08/09 00:00:09 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/08/09 00:00:09 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/07/06 03:50:28 | 009,359,872 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/07/06 02:32:20 | 000,309,760 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/06/09 22:19:54 | 001,451,056 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/05/16 16:03:26 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\symds64.sys -- (SymDS)
DRV:64bit: - [2011/04/16 06:37:50 | 000,079,488 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2011/04/16 06:37:50 | 000,040,064 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2011/03/05 03:16:00 | 000,436,840 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/02/15 14:37:00 | 000,335,464 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
DRV:64bit: - [2010/11/29 20:50:38 | 000,044,672 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 23:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/07/28 13:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2010/02/18 13:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2012/04/10 17:53:23 | 002,048,632 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\VirusDefs\20120409.001\ex64.sys -- (NAVEX15)
DRV - [2012/04/10 17:53:23 | 000,482,936 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/04/10 17:53:23 | 000,138,360 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/04/10 17:53:23 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\VirusDefs\20120409.001\eng64.sys -- (NAVENG)
DRV - [2012/04/02 19:38:04 | 001,160,824 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20120402.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/03/28 01:25:38 | 000,488,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20120406.002\IDSviA64.sys -- (IDSVia64)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\..\SearchScopes\{012E1000-F331-11DB-8314-0800200C9A66}: "URL" = http://www.google.com/search?q={searchTerms}
IE - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" =

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0
FF - prefs.js..network.proxy.type: 2
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_145.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@Skype Limited.com/Facebook Video Calling Plugin: C:\Users\Katie\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll (Skype Limited)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\IPSFFPlgn\ [2012/02/13 13:52:54 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\coFFPlgn\ [2014/08/15 18:04:41 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 30.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 30.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{e4f94d1e-2f53-401e-8885-681602c0ddd8}: C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014/04/04 06:36:14 | 000,010,691 | ---- | M] ()

[2012/02/19 17:46:46 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Katie\AppData\Roaming\Mozilla\Extensions
[2014/08/09 17:05:30 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Katie\AppData\Roaming\Mozilla\Firefox\Profiles\0rakxa7b.default\extensions
[2014/04/02 23:29:51 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2014/08/08 16:21:22 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

========== Chrome ==========

CHR - plugin: Error reading preferences file
CHR - Extension: Google Docs = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.7_0\
CHR - Extension: Google Drive = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: Google Voice Search Hotword (Beta) = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn\0.1.1.5023_1\
CHR - Extension: YouTube = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Google Wallet = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_1\
CHR - Extension: Gmail = C:\Users\Katie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ips\ipsbho.dll (Symantec Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)
O3 - HKU\S-1-5-21-4057176987-708541914-3291594942-1002\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [EzPrint] C:\Program Files (x86)\Lexmark 5600-6600 Series\ezprint.exe (Lexmark International Inc.)
O4:64bit: - HKLM..\Run: [lxdumon.exe] C:\Program Files (x86)\Lexmark 5600-6600 Series\lxdumon.exe ()
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" File not found
O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [InstaLAN] C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe (Affinegy, Inc.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-4057176987-708541914-3291594942-1002..\Run: [EADM] C:\Program Files (x86)\Origin\Origin.exe (Electronic Arts)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{CDB2E665-20CD-4DFF-90F2-584DA170DAA9}: DhcpNameServer = 192.168.2.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2010/09/21 03:23:57 | 000,054,544 | R--- | M] (Electronic Arts) - F:\Autorun.exe -- [ UDF ]
O32 - AutoRun File - [2010/06/27 05:12:50 | 000,000,049 | R--- | M] () - F:\Autorun.inf -- [ UDF ]
O33 - MountPoints2\{30b2f0c9-53cd-11e1-8dae-806e6f6e6963}\Shell - "" = AutoRun
O33 - MountPoints2\{30b2f0c9-53cd-11e1-8dae-806e6f6e6963}\Shell\AutoRun\command - "" = F:\Autorun.exe -- [2010/09/21 03:23:57 | 000,054,544 | R--- | M] (Electronic Arts)
O33 - MountPoints2\{de9b020f-19aa-11e4-a834-ec9a74fd1892}\Shell - "" = AutoRun
O33 - MountPoints2\{de9b020f-19aa-11e4-a834-ec9a74fd1892}\Shell\AutoRun\command - "" = G:\VZW_Software_upgrade_assistant.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2014/08/12 17:45:52 | 004,181,856 | ---- | C] (Kaspersky Lab ZAO) -- C:\Users\Katie\Desktop\tdsskiller.exe
[2014/08/11 18:41:14 | 000,000,000 | ---D | C] -- C:\_OTL
[2014/08/09 17:59:23 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Katie\Desktop\OTL.exe
[2014/08/09 17:34:06 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2014/08/09 17:32:14 | 001,016,261 | ---- | C] (Thisisu) -- C:\Users\Katie\Desktop\JRT.exe
[2014/08/09 17:21:07 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2014/08/09 17:16:13 | 000,000,000 | ---D | C] -- C:\Windows\Temp
[2014/08/09 17:16:13 | 000,000,000 | ---D | C] -- C:\Users\Katie\AppData\Local\Temp
[2014/08/09 16:16:25 | 000,000,000 | ---D | C] -- C:\zoek_backup
[2014/08/01 14:46:49 | 000,058,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuauclt.exe
[2014/08/01 14:46:49 | 000,044,512 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wups2.dll
[2014/08/01 14:46:48 | 002,620,928 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wucltux.dll
[2014/08/01 14:45:34 | 000,700,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuapi.dll
[2014/08/01 14:45:34 | 000,581,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapi.dll
[2014/08/01 14:45:34 | 000,097,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wudriver.dll
[2014/08/01 14:45:34 | 000,092,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wudriver.dll
[2014/08/01 14:45:34 | 000,038,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wups.dll
[2014/08/01 14:45:34 | 000,036,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wups.dll
[2014/08/01 14:45:06 | 000,179,656 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuwebv.dll
[2014/08/01 14:45:06 | 000,033,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapp.exe
[2014/08/01 14:45:05 | 000,198,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuwebv.dll
[2014/08/01 14:45:05 | 000,036,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuapp.exe
[2014/07/31 18:42:10 | 000,122,584 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/07/31 18:41:36 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
[2014/07/31 18:41:29 | 000,091,352 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2014/07/31 18:41:29 | 000,063,704 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mwac.sys
[2014/07/31 18:41:29 | 000,025,816 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2014/07/31 18:41:29 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes Anti-Malware
[2014/07/31 18:41:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2014/07/28 21:03:01 | 000,000,000 | ---D | C] -- C:\ProgramData\EA Core
[2014/07/28 20:36:50 | 000,000,000 | ---D | C] -- C:\Users\Katie\Documents\Electronic Arts
[2014/07/28 20:05:07 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Electronic Arts
[2014/07/28 19:51:15 | 003,977,496 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\d3dx9_31.dll
[2014/07/28 19:51:15 | 002,414,360 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\d3dx9_31.dll
[2014/07/28 19:19:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Origin Games
[2014/07/28 19:06:22 | 000,000,000 | ---D | C] -- C:\Users\Katie\AppData\Roaming\Origin
[2014/07/28 19:06:00 | 000,000,000 | ---D | C] -- C:\Users\Katie\AppData\Local\Origin
[2014/07/28 19:04:07 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Origin
[2014/07/28 19:04:03 | 000,000,000 | ---D | C] -- C:\ProgramData\Origin
[2014/07/28 19:04:03 | 000,000,000 | ---D | C] -- C:\ProgramData\Electronic Arts
[2014/07/28 19:03:41 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Origin
[2014/07/27 23:05:29 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
[2014/07/27 23:05:28 | 003,959,296 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2014/07/27 23:05:26 | 000,391,168 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2014/07/27 23:05:23 | 000,452,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\dxtmsft.dll
[2014/07/27 23:05:22 | 000,080,896 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mshtmled.dll
[2014/07/27 23:05:16 | 000,281,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\dxtrans.dll
[2014/07/27 23:05:16 | 000,097,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mshtmled.dll
[2014/07/27 23:05:14 | 000,526,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
[2014/07/27 23:04:53 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
[2014/07/27 23:04:39 | 000,039,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iernonce.dll
[2014/07/27 23:04:39 | 000,033,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iernonce.dll
[2014/07/27 23:04:38 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe
[2014/07/27 23:04:37 | 000,163,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\msrating.dll
[2014/07/27 23:04:36 | 001,440,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2014/07/27 23:04:36 | 000,197,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msrating.dll
[2014/07/27 23:04:35 | 001,508,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\inetcpl.cpl
[2014/07/27 23:04:35 | 000,061,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesetup.dll
[2014/07/27 23:04:33 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll
[2014/07/27 23:04:27 | 000,067,072 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iesetup.dll
[2014/07/27 23:04:14 | 000,136,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iesysprep.dll
[2014/07/27 23:04:14 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesysprep.dll
[2014/07/27 23:04:14 | 000,089,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RegisterIEPKEYs.exe
[2014/07/27 23:04:14 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RegisterIEPKEYs.exe
[2014/07/27 23:02:32 | 000,624,128 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\qedit.dll
[2014/07/27 23:02:31 | 000,509,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\qedit.dll
[2014/07/27 22:57:57 | 000,307,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ncrypt.dll
[2014/07/27 22:57:35 | 000,519,168 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\aepdu.dll
[2014/07/27 22:57:34 | 000,424,448 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\aeinv.dll
[2014/07/27 22:57:15 | 000,692,736 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\osk.exe
[2014/07/27 22:57:15 | 000,646,144 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\osk.exe
[2014/07/27 22:51:57 | 001,460,736 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\lsasrv.dll

========== Files - Modified Within 30 Days ==========

[2014/08/15 18:09:28 | 000,031,856 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/08/15 18:09:28 | 000,031,856 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/08/15 18:03:17 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA1cd6e2dddb93fd2.job
[2014/08/15 18:03:07 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore1cd6e2ddd1e8660.job
[2014/08/15 18:01:24 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/08/15 18:01:10 | 2902,646,784 | -HS- | M] () -- C:\hiberfil.sys
[2014/08/15 17:47:32 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/08/15 14:18:09 | 000,002,183 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2014/08/12 17:46:02 | 004,181,856 | ---- | M] (Kaspersky Lab ZAO) -- C:\Users\Katie\Desktop\tdsskiller.exe
[2014/08/09 17:59:27 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Katie\Desktop\OTL.exe
[2014/08/09 17:32:19 | 001,016,261 | ---- | M] (Thisisu) -- C:\Users\Katie\Desktop\JRT.exe
[2014/08/09 16:15:43 | 001,288,704 | ---- | M] () -- C:\Users\Katie\Desktop\zoek.exe
[2014/08/09 16:00:57 | 000,122,584 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/07/31 18:41:39 | 000,001,102 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/07/28 20:26:59 | 000,002,274 | ---- | M] () -- C:\Users\Public\Desktop\The Sims™ 3 High-End Loft Stuff.lnk
[2014/07/28 20:13:49 | 000,002,210 | ---- | M] () -- C:\Users\Public\Desktop\The Sims™ 3 Late Night.lnk
[2014/07/28 19:48:18 | 000,002,060 | ---- | M] () -- C:\Users\Public\Desktop\The Sims™ 3.lnk
[2014/07/28 19:04:07 | 000,000,979 | ---- | M] () -- C:\Users\Public\Desktop\Origin.lnk
[2014/07/28 02:33:51 | 000,275,712 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2014/07/28 00:17:26 | 000,000,338 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForWILSON$.job
[2014/07/27 22:41:31 | 000,699,056 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe
[2014/07/27 22:41:30 | 000,071,344 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

========== Files Created - No Company Name ==========

[2014/08/09 16:15:34 | 001,288,704 | ---- | C] () -- C:\Users\Katie\Desktop\zoek.exe
[2014/07/31 18:41:38 | 000,001,102 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/07/28 20:26:59 | 000,002,274 | ---- | C] () -- C:\Users\Public\Desktop\The Sims™ 3 High-End Loft Stuff.lnk
[2014/07/28 20:13:49 | 000,002,210 | ---- | C] () -- C:\Users\Public\Desktop\The Sims™ 3 Late Night.lnk
[2014/07/28 19:48:18 | 000,002,060 | ---- | C] () -- C:\Users\Public\Desktop\The Sims™ 3.lnk
[2014/07/28 19:04:07 | 000,000,979 | ---- | C] () -- C:\Users\Public\Desktop\Origin.lnk

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2014/03/24 22:43:12 | 014,175,744 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2014/03/24 22:09:54 | 012,874,240 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >


Do you see any changes in computer behavior? The low disk popup is gone and I see so much more space on the E: drive. Running much better now just from what I can see.

Thank you!
ProtectiveBigSis
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Posts: 12
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Re: Computer Locking Up and viruses

Unread postby pgmigg » August 16th, 2014, 12:58 am

Hello ProtectiveBigSis,

The low disk popup is gone and I see so much more space on the E: drive. Running much better now just from what I can see.
I am glad to read it!

Step 1.
Malwarebytes' Anti-Malware
As you have Malwarebytes' Anti-Malware installed on your computer, could you please do a scan using these settings:
  1. Launch Malwarebytes then click Update Now.
  2. Press the Scan Settings icon on the top bar of the MBAM interface, make sure Threat Scan is checked.
  3. Press the Scan Now >> button.
  4. When the scan is finished:
  5. If clean, a message will be displayed "The scan completed successfully! No malicious items were detected!". Then post it in your next reply and proceed with Step 2.
  6. If infections were found, click the Quarantine all button.
  7. Press the View detailed log >> link to display the results log.
  8. Press the Copy to Clipboard button.
  9. Copy and paste the scan results in your next reply and exit MBAM.

Step 2.
ESET NOD32 Online Scan
  1. Firstly please Disable any Antivirus you have active, as shown in This topic. If active, it could impact the online scan.
    Do NOT use the computer while the scan is running!
    Make sure all other programs and windows are closed!
  2. You need to right-click on the Internet Explorer or Firefox icons on the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.
  3. Go to ESET Online Scanner - © ESET All Rights Reserved, to run an online scan.
  4. Click the dark blue Run ESET Online Scanner button:
    • If you using Google Chrome or Mozilla Firefox you will need to download "esetsmartinstaller_enu.exe" when prompted. Then double click on it to install.
    • If you using Internet Explorer please read the End User License Agreement and check the box: Yes, I accept the terms of use. Then click the green Start button.
  5. Accept any security warnings from your browser and allow the download/installation of any required files.
    If your browser blocks or halts a download, please allow it to download any required files.
  6. Under scan settings:
    • Check "Scan archives"
    • UNCHECK "Remove found threats"
  7. Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  8. Click the Start button.
    ESET will install itself, download virus signature database updates and begin scanning your computer.
    The scan will take a while so please be patient. Do NOT use the computer while the scan is running!
  9. When the scan completes, please press the text: Image
  10. Press the text: Image, then save the file to your desktop as ESETScan.txt.
  11. Press the Back button, then press the Finish button.
  12. Copy and paste the contents of ESETScan.txt in your next reply.
    Note: If no threats are found, there is no option to create a log. Just report back to me there was nothing found.

Please post each log separately to prevent it being cut off by the forum post size limiter.
Check each after you've posted it to make sure it's all present, if any log is cut off you'll have to post it in sections....

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of the most recent C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs\mbam-log-2014-06-... file
  3. Contents of the ESETScan.txt log file
  4. Do you see any changes in computer behavior?

Thanks,
pgmigg

Failure to post replies within 72 hours will result in this thread being closed
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Re: Computer Locking Up and viruses

Unread postby ProtectiveBigSis » August 16th, 2014, 10:28 pm

Do you have any problems executing the instructions? No problems.

Contents of the most recent C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs\mbam-log-2014-06-... file

Malwarebytes Anti-Malware
http://www.malwarebytes.org

Scan Date: 8/16/2014
Scan Time: 4:31:34 PM
Logfile: MBAM.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.16.06
Rootkit Database: v2014.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Katie

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 336386
Time Elapsed: 25 min, 35 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 1
PUP.Optional.Goobzo, C:\Program Files\Common Files\Goobzo, Quarantined, [f254c700f982043235308e4fa55de21e],

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
ProtectiveBigSis
Active Member
 
Posts: 12
Joined: August 8th, 2014, 4:03 pm

Re: Computer Locking Up and viruses

Unread postby ProtectiveBigSis » August 16th, 2014, 10:32 pm

Contents of the ESETScan.txt log file

C:\zoek_backup\C_PROGRA~2_Mobogenie\Mobogenie.7z a variant of Android/Mobserv.A potentially unwanted application
C:\_OTL\MovedFiles\08152014_175504\E_WILSON\Backup Set 2014-05-22 234115\Backup Files 2014-05-22 234115\Backup files 2.zip multiple threa

Do you see any changes in computer behavior? Still running better than it was before. One thing, the computer has forced a windows update, and when it did and it was installing on restart, it was on one of the last ones and it went to the "blue screen of death" with dumps so I don't know what that was about but it's now giving an error when it starts for ezprint.exe - Entry Point Not Fount with the following "the procedure entry point ?IsDoubleBuffe2Enabled@LBitmapWindow@@UAEHXZ could not be located in the dynamic link library Ltwvc215.dll.

Thank you!
ProtectiveBigSis
Active Member
 
Posts: 12
Joined: August 8th, 2014, 4:03 pm

Re: Computer Locking Up and viruses

Unread postby pgmigg » August 17th, 2014, 10:48 am

Hello ProtectiveBigSis,

One thing, the computer has forced a windows update, and when it did and it was installing on restart, it was on one of the last ones and it went to the "blue screen of death" with dumps so I don't know what that was about but it's now giving an error when it starts for ezprint.exe - Entry Point Not Fount with the following "the procedure entry point ?IsDoubleBuffe2Enabled@LBitmapWindow@@UAEHXZ could not be located in the dynamic link library Ltwvc215.dll.
I can see there a few reasons for such behavior:
  1. Usually, during repeatable abnormal conditions caused (in your case) by Windows Updates forever unfinished run, the operating system may prevent installing Windows Updates. Now after cleaning your computer, the massive Windows Update may be not normal and finished with "blue screen of death".
    I can recommend to install updates one by one in such cases.
  2. The eaprint.exe is configuration options for Lexmark Printing devices - as I could see your major printer is Lexmark 5600-6600 Series. It is possible that some incompatibilities occurred between libraries from system and printer software. The trying to return back by old restore point after founding evidences of some infections, may returned them too - I guess it is not your goal! ;)
  3. Any "wrong" conditions including infections which based on system problems may gave us unpredictable results.
I recommend you to uninstall Lexmark Printing Software, restart computer, and then to install it again from your original Lexmark disk.

If you will need to get technical help for your not related to malware problems, I would like to refer you to a technical support forum like: Tech Support Guy.
Feel free to refer to this topic if malware gets mentioned during the helping process.[/list]

Your latest set of logs appear to be clean! :cheers:
This is my general post for when your logs show no more signs of malware.
Before I give you instructions how to keep your computer clean and secure, you need to make a few additional steps.

Step 1.
OTL - Run Safe Script
You should still have OTL on your desktop.
Important! Close all applications and windows so that you have nothing open and are at your Desktop.
  1. Right click on OTL.exe, select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Copy and Paste the following code into the Image text box.
    (Do not include the words Code: Select all - instead of it please click the Select all button next to Code: to select the entire script.)
    Code: Select all
    :Commands
    [CREATERESTOREPOINT]
    
    :Commands
    [EMPTYTEMP]
    [CLEARALLRESTOREPOINTS]
    
  3. Click under the Custom Scan/Fixes box and paste the copied text.
  4. Click the Run Fix button. If prompted... click OK.
  5. OTL may ask to reboot the machine. Please do so if asked.

Step 2.
OTL-Cleanup
You should still have OTL on your desktop.
  1. Right click on OTL.exe, select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Press the CleanUp button.
  3. When done, you will be prompted to reboot your system to finish file removal, please select OK to reboot your computer.

Step 3.
Remove all used tools and their log files not removed by OTL if they remain on your desktop.
  • DDS
  • JRT
  • ZOEK

Then:
Please don't forget to enable and update all your defense software!

Finally:
Please click HERE to find a short guide to staying safer online.

Please don't hesitate to ask any additional questions.

Stay Safe! ;)
pgmigg
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Re: Computer Locking Up and viruses

Unread postby NonSuch » August 21st, 2014, 12:34 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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