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Help with possible infection

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Re: Help with possible infection

Unread postby rmrrar » August 4th, 2014, 12:27 pm

IT seems to be running better .

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 02-08-2014
Ran by ROBERT at 2014-08-04 11:24:03 Run:2
Running from C:\Users\ROBERT\Desktop
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
Reg: reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\vToolbarUpdater15.4.0" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-1876674280-98715098-3197743793-1001\Software\Trolltech" /f
*****************


========= reg delete "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\vToolbarUpdater15.4.0" /f =========

The operation completed successfully.



========= End of Reg: =========


========= reg delete "HKEY_USERS\S-1-5-21-1876674280-98715098-3197743793-1001\Software\Trolltech" /f =========

The operation completed successfully.



========= End of Reg: =========


==== End of Fixlog ====
rmrrar
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Posts: 105
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Re: Help with possible infection

Unread postby nunped » August 5th, 2014, 6:21 am

Hi rmrrar,

Hi user,

Good job! Your computer appears to be free from malware.

Now, some clean-up steps:

Delfix - Delete Fix Processes Image
  1. Please download delfix by Xplode and save it to your desktop.
  2. Right-click on delfix.exe and select " Run as administrator " to run it.
    An application window opens with check box options... The "Remove disinfection tools" option is checked by default.
  3. =================Check ALL the boxes... then press Run.
  4. Check the following boxes... then press Run:
    • Activate UAC
    • Remove disinfection tools --> keep this checked
    • Create registry backup
    • Purge system restore
    • Reset system settings
When finished, Notepad will open DelFix.txt. The log will be located at the root of the system drive, C:\DelFix.txt.

Stay informed.
To help minimize the chances of becoming re-infected, please read.
Computer Security - a short guide to staying safer online

If your computer is running slowly after your clean up, please read.
What to do if your Computer is running slowly

Please reply to this post so I know you have read it. If you don't have any further questions this thread will be closed.

Safe surfing! ;)
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nunped
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Re: Help with possible infection

Unread postby rmrrar » August 6th, 2014, 6:17 pm

# DelFix v10.8 - Logfile created 06/08/2014 at 17:14:20
# Updated 29/07/2014 by Xplode
# Username : ROBERT - ROBERT-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Activating UAC ... OK

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #537 [Scheduled Checkpoint | 07/27/2014 07:54:28]
Deleted : RP #538 [Scheduled Checkpoint | 08/04/2014 05:01:12]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########
rmrrar
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Posts: 105
Joined: May 19th, 2013, 8:09 am

Re: Help with possible infection

Unread postby nunped » August 6th, 2014, 8:13 pm

Hi rmrrar,

Any further questions/issues before we close this one? :)
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Re: Help with possible infection

Unread postby rmrrar » August 8th, 2014, 2:31 am

No, that is all. Thank you for all your help and for your time . God Bless
rmrrar
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Posts: 105
Joined: May 19th, 2013, 8:09 am

Re: Help with possible infection

Unread postby rmrrar » August 8th, 2014, 2:38 am

Wait I do Have A question. lol. I think I might have allowed a program access thru my firewall a while back how do I remove its exclusion from my firewall settings ?
rmrrar
Regular Member
 
Posts: 105
Joined: May 19th, 2013, 8:09 am

Re: Help with possible infection

Unread postby nunped » August 9th, 2014, 11:25 am

Hi rmrrar,

You can follow the instructions here: http://windows.microsoft.com/en-us/wind ... =windows-7
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Re: Help with possible infection

Unread postby NonSuch » August 13th, 2014, 10:47 pm

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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