Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Returned mail

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Returned mail

Unread postby crazyotto » January 6th, 2006, 6:12 am

Recently all mail to an address in the U.S has been returned thus ttp://security.rr.com/cgi-bin/block-loo ... 00.250.209. I have run in safe mode Symantec A/V, Microsoft Antispyware,Trojan Remover Pro, Adaware, Spybot all up-dated with latest definitions, nothing signicant revealed.
If I request the block to be removed it is done but the next mail is blocked.
I am now standing before a brick wall.
I have a HiJackThis log, where can I post it for examination please?
crazyotto
Active Member
 
Posts: 3
Joined: January 6th, 2006, 5:44 am
Location: Lancashire
Advertisement
Register to Remove

Unread postby ChrisRLG » January 8th, 2006, 6:39 pm

Please post a HJT log, and we will have a look.
ChrisRLG
Administrator Emeritus
 
Posts: 17759
Joined: December 16th, 2004, 10:04 am
Location: Southend, Essex, UK

Returned mail

Unread postby crazyotto » January 9th, 2006, 4:59 am

How or where does one post a HiJackThis log please
crazyotto
Active Member
 
Posts: 3
Joined: January 6th, 2006, 5:44 am
Location: Lancashire

Unread postby ChrisRLG » January 9th, 2006, 5:27 am

http://www.malwareremoval.com/forum/viewtopic.php?p=39

The instructions are near the bottom of that post.
ChrisRLG
Administrator Emeritus
 
Posts: 17759
Joined: December 16th, 2004, 10:04 am
Location: Southend, Essex, UK

Unread postby crazyotto » January 9th, 2006, 6:13 am

The instructions are near the bottom of that post.!

Sorry, what instructions, and what post?
Very specific details would be most helpful
I am quite old and very new to this caper.
Sorry to seem exceedingly obtuse.
crazyotto
Active Member
 
Posts: 3
Joined: January 6th, 2006, 5:44 am
Location: Lancashire

Unread postby ChrisRLG » January 9th, 2006, 10:14 am

I provided a link to the standard instructions for new posters (available from the top of the forum).

This is the relevent section

==========

3. Make your HijackThis log.
Use this link to get hijackthis.
Save it to your desktop and then doubleclick to run it.
It will install the program in c:\program files\hijackthis.
Browse to that location with windows explorer, and double click on the hijackthis.exe program to run. Chose the 'Do a system scan and save a logfile'
That will alow you to save the log to the desktop (or some other place) and leave open a notepad file with the hijackthis log in it.

4. Post a Hijackthis Log in the right place.
Now post your hijackthis log as a new topic - NOT as a reply to someone elses topic. Use this link if unsure.[/quote]

You can post that HJT log as a reply to this topic, as it is yours.
ChrisRLG
Administrator Emeritus
 
Posts: 17759
Joined: December 16th, 2004, 10:04 am
Location: Southend, Essex, UK

Unread postby Nellie2 » January 23rd, 2006, 5:43 pm

Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

If you wish this topic reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

The help you receive here is free, but you can help support this site from this link if you wish:
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
Nellie2
Administrator Emeritus
 
Posts: 8737
Joined: December 16th, 2004, 5:01 pm
Location: UK
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 53 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware