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slow running computer II

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slow running computer II

Unread postby c62ip64 » May 18th, 2014, 11:03 am

This is a continuation of post 'slow running computer' which was closed on 5/16 due to a lack of response within 72 hours. I thought I responded to pgmigg's last request but it doesn't look like it was submitted. Here are the new DDS logs. I am also including the zoek results log from pgmigg's last request.

Thanks for you help,
Tom

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16545
Run by Tom at 10:58:53 on 2014-05-18
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2045.669 [GMT -4:00]
.
AV: Webroot SecureAnywhere *Enabled/Updated* {66A6FE14-08CB-F415-3742-517201416109}
SP: Webroot SecureAnywhere *Enabled/Updated* {DDC71FF0-2EF1-FB9B-0DF2-6A007AC62BB4}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Webroot\WRSA.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Windows\system32\CTsvcCDA.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Webroot\WRSA.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Windows\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Tom\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Users\Tom\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Tom\AppData\Local\DIRECTV Player\NDSPCShowServer.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\Verizon\IHA_MessageCenter\bin\VzDetectAgent.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uProxyOverride = <local>;*.local
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Webroot Filtering Extension: {C9C42510-9B41-42c1-9DCD-7282A2D07C61} - c:\program files\webroot\wrdata\pkg\vistax86\wrflt.dll
BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\bae\BAE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Google Update] "c:\users\tom\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [PCShowServer] "c:\users\tom\appdata\local\directv player\PCShowServerPMWrapper.exe"
mRun: [VolPanel] "c:\program files\creative\sbaudigy\volume panel\VolPanlu.exe" /r
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Garmin Lifetime Updater] c:\program files\garmin\lifetime updater\GarminLifetime.exe /StartMinimized
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [WRSVC] "c:\program files\webroot\WRSA.exe" -ul
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
Trusted Zone: turbotax.com
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{837B7C71-5871-45E6-B5A6-A4CCD5A82203} : DHCPNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
mASetup: ccc-core-static - msiexec /fums {65E6362A-B878-4A7B-86DA-D16F8DBD75C7} /qb
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\tom\appdata\roaming\mozilla\firefox\profiles\odvrni0d.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=WLETDF&PC=WLEM&q=
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://entertainment.verizon.com/
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z039&form=ZGAADF&q=
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\geocomply\gc-browser-plugin-client-c\2.1.4.2\npgc-browser-plugin-client-c.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.24.7\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\wildtangent games\app\browserintegration\registered\0\NP_wtapp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\tom\appdata\local\directv player\npPlayerPlugin.dll
FF - plugin: c:\users\tom\appdata\local\google\update\1.3.24.7\npGoogleUpdate3.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_13_0_0_214.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2009-09-01 19:57; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2014-5-3 123512]
R0 WRkrn;WRkrn;c:\windows\system32\drivers\WRkrn.sys [2012-4-1 118240]
R1 RapportCerberus_68261;RapportCerberus_68261;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_68261.sys [2014-5-16 358008]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2014-5-3 170968]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2014-5-3 249400]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-19 21504]
R2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\verizon\iha_messagecenter\bin\Verizon_IHAMessageCenter.exe [2011-12-12 354888]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2014-5-3 1882392]
R2 WRSVC;WRSVC;c:\program files\webroot\WRSA.exe [2012-7-10 766040]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2012-7-10 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 MSSQLFDLauncher;SQL Full-text Filter Daemon Launcher (MSSQLSERVER);c:\program files\microsoft sql server\mssql10_50.mssqlserver\mssql\binn\fdlauncher.exe [2010-4-3 28512]
S3 ReportServer;SQL Server Reporting Services (MSSQLSERVER);c:\program files\microsoft sql server\msrs10_50.mssqlserver\reporting services\reportserver\bin\ReportingServicesService.exe [2011-4-24 1177952]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2010-4-3 44896]
S4 RsFx0150;RsFx0150 Driver;c:\windows\system32\drivers\RsFx0150.sys [2010-4-3 240608]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2014-05-18 14:37:05 -------- d-----w- c:\users\tom\appdata\local\{37ABCA1F-EE75-4F40-AD1B-1172AFF71639}
2014-05-17 17:47:09 -------- d-----w- C:\b669c1d23554d3a6ea9c9c7a083443
2014-05-16 15:55:37 8050496 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{4aa87caa-377d-43fa-976c-6ea5054105b1}\mpengine.dll
2014-05-16 14:07:21 -------- d-----w- C:\143c5157fef7113b9ada7b821a
2014-05-16 14:04:52 -------- d-----w- c:\users\tom\appdata\local\{B80BBFBC-C5AD-4BC0-B34A-87F49ADC6632}
2014-05-15 00:36:57 -------- d-sh--w- C:\$RECYCLE.BIN
2014-05-15 00:03:41 24064 ----a-w- c:\windows\zoek-delete.exe
2014-05-15 00:03:39 -------- d-----w- c:\users\tom\appdata\local\Temp
2014-05-14 23:18:09 -------- d-----w- C:\zoek_backup
2014-05-12 23:08:31 107736 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-05-12 23:07:47 73432 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-05-12 23:07:47 51416 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-05-12 23:07:46 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-05-08 11:21:12 188272 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2014-05-08 11:21:12 188272 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2014-05-04 02:55:46 123512 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2014-05-03 04:06:22 536576 ----a-w- c:\windows\system32\sqlite3.dll
2014-05-03 04:05:32 -------- d-----w- C:\AdwCleaner
2014-05-03 03:50:09 -------- d-----w- c:\windows\ERUNT
2014-05-03 03:33:45 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-05-01 22:46:55 -------- d-----w- C:\_OTL
2014-04-27 18:59:25 63824 ----a-r- c:\users\tom\appdata\roaming\microsoft\installer\{a1bb9be6-729f-4049-a36a-aad335c86c01}\ARPPRODUCTICON.exe
2014-04-27 18:59:17 -------- d-----w- c:\users\tom\appdata\local\DIRECTV Player
2014-04-19 03:30:36 -------- d-----w- c:\windows\Migration
.
==================== Find3M ====================
.
2014-05-16 14:37:24 70832 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-05-16 14:37:24 692400 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-04-13 16:35:49 154248 ----a-w- c:\windows\system32\WRusr.dll
2014-04-13 16:35:49 118240 ----a-w- c:\windows\system32\drivers\WRkrn.sys
2014-04-03 13:50:56 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-04-01 02:46:48 1070232 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2014-03-31 13:35:10 231584 ------w- c:\windows\system32\MpSigStub.exe
2014-03-07 23:12:00 1806848 ----a-w- c:\windows\system32\jscript9.dll
2014-03-07 23:02:19 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-03-07 23:02:07 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-03-07 22:57:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-03-07 22:56:03 421376 ----a-w- c:\windows\system32\vbscript.dll
.
============= FINISH: 10:59:35.18 ===============
c62ip64
Regular Member
 
Posts: 19
Joined: April 27th, 2014, 12:13 pm
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Re: slow running computer II

Unread postby c62ip64 » May 18th, 2014, 11:04 am

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 5/23/2007 11:22:45 AM
System Uptime: 5/18/2014 10:24:36 AM (0 hours ago)
.
Motherboard: Dell Inc. | | 0WG864
Processor: Intel(R) Core(TM)2 CPU 6420 @ 2.13GHz | Microprocessor | 2128/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 223 GiB total, 135.207 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 5.456 GiB free.
E: is CDROM ()
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1337: 4/27/2014 2:58:23 PM - Installed DIRECTV Player.
RP1339: 4/29/2014 8:09:45 AM - Installed Rapport
RP1340: 4/29/2014 8:50:36 AM - prior to virus cleanup
RP1341: 4/29/2014 10:03:07 AM - Removed Bing Bar
RP1342: 4/29/2014 10:06:22 AM - Removed Java 7 Update 51
RP1343: 4/29/2014 10:08:45 AM - Removed Java(TM) 6 Update 21
RP1344: 4/29/2014 10:11:20 AM - Removed JavaFX 2.1.1
RP1345: 5/1/2014 6:47:10 PM - OTL Restore Point - 5/1/2014 6:47:10 PM
RP1346: 5/2/2014 11:31:02 PM - Windows Update
RP1347: 5/4/2014 10:32:21 AM - Scheduled Checkpoint
RP1348: 5/4/2014 11:04:54 AM - OTL Restore Point - 5/4/2014 11:04:54 AM
RP1349: 5/6/2014 6:06:24 PM - Windows Update
RP1350: 5/6/2014 6:30:22 PM - OTL Restore Point - 5/6/2014 6:30:22 PM
RP1351: 5/9/2014 10:29:11 PM - Windows Update
RP1352: 5/9/2014 10:41:02 PM - OTL Restore Point - 5/9/2014 10:41:02 PM
RP1353: 5/12/2014 6:57:48 PM - OTL Restore Point - 5/12/2014 6:57:47 PM
RP1354: 5/14/2014 7:10:56 PM - Windows Update
RP1355: 5/14/2014 7:22:25 PM - zoek.exe restore point
RP1356: 5/16/2014 10:00:32 AM - Windows Update
RP1358: 5/16/2014 11:49:28 AM - Installed Rapport
RP1359: 5/17/2014 1:46:31 PM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 13 ActiveX
Adobe Flash Player 13 Plugin
Adobe Reader X (10.1.10)
Adobe Shockwave Player 11.6
AIM 7
Amazon MP3 Downloader 1.0.15
AnswerWorks 4.0 Runtime - English
AOL Install
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoStudio 5.5
ATI - Software Uninstall Utility
ATI Catalyst Control Center
Audit Support Center 1.0
Bonjour
Call of Duty Dawnville Demo
Canon MP Navigator 3.0
Canon MP600
Canon MP600 User Registration
Canon My Printer
Canon Utilities Easy-PhotoPrint
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Localization Arabic
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Spanish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help English
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Polish
CCC Help Portuguese
CCC Help Spanish
CCC Help Thai
CCleaner
Citrix Presentation Server Client
ClubUwin
ClubWPT
Conexant D850 PCI V.92 Modem
Corel Paint Shop Pro Photo XI
Corel Snapfire Plus
Creative MediaSource 5
D3DX10
Dell Games
Dell System Customization Wizard
DellSupport
Digital Line Detect
DIRECTV Player
Dolphin Futures XPS Viewer version 1.1.0
Download Manager v1.8.0.1
ESET Online Scanner v3
FileHippo.com Update Checker
Games, Music, & Photos Launcher
Garmin Lifetime Updater
GDR 1617 for SQL Server 2008 R2 (KB2494088)
GeoComply Browser Plugin-C
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946040)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946308)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946344)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947540)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947789)
IHA_MessageCenter
Intel(R) Matrix Storage Manager
Internet Service Offers Launcher
iTunes
Java Auto Updater
Junk Mail filter update
Malwarebytes Anti-Malware version 2.0.1.1004
Media Player Codec Pack 3.9.6
Mesh Runtime
Messenger Companion
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft IntelliPoint 7.1
Microsoft IntelliType Pro 7.1
Microsoft Office 2003 Web Components
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Report Viewer Redistributable 2008 (KB971119)
Microsoft Report Viewer Redistributable 2008 SP1
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2008 R2 Native Client
Microsoft SQL Server 2008 R2 Policies
Microsoft SQL Server 2008 R2 RsFx Driver
Microsoft SQL Server 2008 R2 Setup (English)
Microsoft SQL Server 2008 Setup Support Files
Microsoft SQL Server Browser
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server Compact 3.5 SP2 Query Tools ENU
Microsoft SQL Server VSS Writer
Microsoft Sync Framework Runtime v1.0 (x86)
Microsoft Sync Services for ADO.NET v2.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU
Microsoft Visual Studio Tools for Applications 2.0 - ENU
Microsoft Works
Mozilla Firefox 28.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NetWaiting
NVIDIA Drivers
OGA Notifier 2.0.0048.0
Plan3D
Product Documentation Launcher
QuickTime 7
Rapport
Recuva
Rhapsody
Rhapsody MP3 Download Manager
RPS CRT
ScanSoft OmniPage SE 4.0
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2878236) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2878237) 32-Bit Edition
Segoe UI
SigmaTel Audio
Skins
Sonic Activation Module
Sound Blaster Audigy ADVANCED MB
SQL Server 2008 R2 BI Development Studio
SQL Server 2008 R2 Common Files
SQL Server 2008 R2 Database Engine Services
SQL Server 2008 R2 Database Engine Shared
SQL Server 2008 R2 Full text search
SQL Server 2008 R2 Management Studio
SQL Server 2008 R2 Reporting Services
Sql Server Customer Experience Improvement Program
swMSM
Trusteer Endpoint Protection
TurboTax Premier 2007
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
URL Assistant
User's Guides
Verizon FiOS Activation
Verizon Help and Support Tool
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 0.9.2
Vz In-Home Agent
Vz In Home Agent
Webroot SecureAnywhere
WildTangent Games App (Dell Games)
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Yahoo! Install Manager
Yahoo! Messenger
.
==== Event Viewer Messages From Past Week ========
.
5/18/2014 10:34:29 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Eventlog service.
5/18/2014 10:25:59 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Lbd
5/18/2014 10:25:59 AM, Error: Service Control Manager [7000] - The SupportSoft Sprocket Service (dellsupportcenter) service failed to start due to the following error: The system cannot find the file specified.
5/18/2014 10:25:59 AM, Error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.
5/18/2014 10:24:56 AM, Error: EventLog [6008] - The previous system shutdown at 12:37:22 AM on 5/18/2014 was unexpected.
5/16/2014 11:53:13 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
5/16/2014 11:47:49 AM, Error: EventLog [6008] - The previous system shutdown at 11:37:32 AM on 5/16/2014 was unexpected.
5/16/2014 10:07:16 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
5/16/2014 10:07:16 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/16/2014 10:07:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/14/2014 7:47:57 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
5/12/2014 6:49:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
.
==== End Of File ===========================
c62ip64
Regular Member
 
Posts: 19
Joined: April 27th, 2014, 12:13 pm

Re: slow running computer II

Unread postby pgmigg » May 27th, 2014, 10:31 am

Hello c62ip64,

Welcome back to the forum! :D

I hope that your computer is mostly clean but let it check one more time. Please be more careful now and check your replays to be sure that you posted everything I asked.
Here are the new DDS logs. I am also including the zoek results log from pgmigg's last request.
Unfortunately you did not include the ZOEK results...

Let start it over again.

ZOEK Auto Clean
  1. First please Disable any Antivirus you have active, as shown in This topic.
    Note: Don't forget to re-enable it after the scan.
  2. Next please download zoek.exe and save it to your desktop.
  3. Close any open browsers.
  4. Right click on zoek.exe and select "Run as administrator..." to run it.
  5. Please wait while the tool starts. It will appear to be doing nothing and may take a few seconds to come up.
  6. Click the More Options button below the large panel and check the box:
    • Do a Deep Scan
    • Silent Runners
    • Firefox Lookup
    • Chrome Lookup
    • System Specs
    • Running Processes
    • Startup Information
    • Installed Programs
    • Empty Temp
    • Symlink Check
    • Auto Clean
  7. Click on Run script button
  8. Please wait patiently (it may take a few minutes) until a log report will open (this may be after reboot, if required)
  9. Copy (Ctrl +C) and paste (Ctrl +V) the contents of the opened entire report back here.

    Note: It will also create a log in the C:\ directory named "zoek-results.log"

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of the zoek-results.log file
  3. Do you see any changes in computer behavior?

Thanks,
pgmigg

Failure to post replies within 72 hours will result in this thread being closed
User avatar
pgmigg
MRU Teacher
MRU Teacher
 
Posts: 3183
Joined: July 8th, 2008, 1:25 pm
Location: GMT-05:00

Re: slow running computer II

Unread postby Wingman » May 30th, 2014, 12:32 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
Wingman
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Posts: 14112
Joined: July 1st, 2008, 1:34 pm
Location: East Coast, USA
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