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i think i have malware

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Re: i think i have malware

Unread postby Cypher » March 15th, 2014, 11:52 am

therumdude wrote:all seems to be good now. thanks for your help.

Excellent, and you're most welcome :)
Thanks for hanging in there, that took longer than expected to resolve.

Time for some housekeeping

Please download delfix and save it to your desktop.
  • Right-click on delfix.exe and select " Run as administrator " to run it.
  • Check the following boxes then click on Run.

    • Remove disinfection tools
  • All tools we used to clean your computer should be gone now.
  • You can now delete any tools/logs we used if they remain on your computer.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!
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Cypher
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Re: i think i have malware

Unread postby therumdude » March 15th, 2014, 11:55 am

thanks again.
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Re: i think i have malware

Unread postby Cypher » March 15th, 2014, 11:57 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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