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I downloaded IMVU and spyhunter4 and i really regret it ;-;

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I downloaded IMVU and spyhunter4 and i really regret it ;-;

Unread postby Vanilla-krypton » January 9th, 2014, 8:36 pm

Ok. So I'm going to start off by telling you I am merely a 14 year old girl. As you can imagine I am entirely confused as to what I'm doing. I just know I need help. Given that, I've tried my hardest to give you the information you need below, and I'm sorry if I done it wrong but I just don't know what I'm doing and I'm dumb with computer stuff. Ok so, I've downloaded plenty of music from the website mp3juices.com, and I'm pretty sure that gave me a bunch of tracking cookies. My Norton Antivirus has always taken care of them and they were always classified as a low risk. About a month ago I downloaded IMVU. I quickly got bored of it and it was lagging my computer terribly, so of course I uninstalled it. After doing so, my computer continued to be laggy, and I knew something was up. So I googled a bunch of stuff on how to get rid of the IMVU virus and somewhere I read that I could use Spyhunter4 to get rid of it. So before even looking into the program, I downloaded Spyhunter4 and ran a scan on my computer. The scan came up with a little over 1,400 viruses on my computer. The majority of it being tracking cookies. I then tried to get rid of the viruses through Spyhunter4, but it asked me to pay, which I was not about to do. So I uninstalled Spyhunter4 since it couldn't help me in any way. Then after I uninstalled it, Norton started picking up trojans and different things being altered on my computer. After that my computer is still horribly laggy and it randomly closes tabs and windows I have up. A friend suggested this sight so I figured I'd give it a try, I hope you can help me...

DDS (Ver_2012-11-20.01)
Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume1
Install Date: 9/4/2008 10:07:29 AM
System Uptime: 1/9/2014 6:26:38 PM (1 hours ago)
Motherboard: OEM_MB | | IVY8
Processor: AMD Sempron(tm) Dual Core Processor 2200 | Socket AM2 | 2000/200mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 138 GiB total, 5.765 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.506 GiB free.
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP694: 12/10/2013 2:53:58 PM - Scheduled Checkpoint
RP695: 12/13/2013 6:41:39 PM - Scheduled Checkpoint
RP696: 12/14/2013 2:14:27 PM - Scheduled Checkpoint
RP697: 12/17/2013 8:32:32 PM - Scheduled Checkpoint
RP698: 12/18/2013 3:45:55 PM - Scheduled Checkpoint
RP699: 12/20/2013 10:10:26 AM - Scheduled Checkpoint
RP700: 12/26/2013 11:24:37 AM - Installed TheSims3EP11
RP701: 12/27/2013 6:32:24 PM - Scheduled Checkpoint
RP702: 12/28/2013 1:24:51 PM - Installed SpyHunter
RP703: 12/28/2013 3:15:44 PM - Removed SpyHunter
RP704: 12/28/2013 3:27:37 PM - Removed SpyHunter
RP705: 12/29/2013 9:35:29 PM - Scheduled Checkpoint
RP706: 12/30/2013 2:14:33 PM - Scheduled Checkpoint
==== Installed Programs ======================
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 8.1.2
Belkin USB Wireless Adaptor
Cheat Engine 6.1
Compatibility Pack for the 2007 Office system
Component Framework
CyberLink DVD Suite Deluxe
Download Updater (AOL Inc.)
DVD Play
Enhanced Multimedia Keyboard Solution
Facebook Video Calling
Free Realms
Free Ride Games Player
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hamsterball 3.6
Hardware Diagnostic Tools
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Customer Feedback
HP Demo
HP Photosmart Essential 2.5
HP Photosmart Essential 3.0
HP Picasso Media Center Add-In
HP Recovery Manager RSS
HP Total Care Advisor
HP Update
LiveUpdate (Symantec Corporation)
Logitech Webcam Software
LWS Facebook
LWS Gallery
LWS Help_main
LWS Launcher
LWS Motion Detection
LWS Pictures And Video
LWS Twitter
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
LWS YouTube Plugin
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office Home and Student 60 day trial
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
Microsoft WSE 3.0 Runtime
Mozilla Firefox 25.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
My HP Games
Nancy Drew: Message in a Haunted Mansion
Network Play System (Patching)
NetZero Internet
Norton AntiVirus
Norton AntiVirus Help
Norton AntiVirus Online (Symantec Corporation)
Norton Protection Center
NVIDIA Drivers
PCIe Soft Data Fax Modem with SmartCP
Python 2.5.2
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Skype Click to Call
Skype™ 6.10
Smooth Browsing
Software Version Updater
SPBBC 32bit
Strongvault Online Backup
Symantec Real Time Storage Protection Component
The Sims
The Sims 2 Open For Business
The Sims 2 Pets
The Sims 2 University
The Sims™ 2 Apartment Life
The Sims™ 2 Bon Voyage
The Sims™ 2 Double Deluxe
The Sims™ 2 FreeTime
The Sims™ 2 Mansion and Garden Stuff
The Sims™ 2 Seasons
The Sims™ 3
The Sims™ 3 70s, 80s, & 90s Stuff
The Sims™ 3 Ambitions
The Sims™ 3 Create a World Tool - Beta
The Sims™ 3 Diesel Stuff
The Sims™ 3 Fast Lane Stuff
The Sims™ 3 Generations
The Sims™ 3 High-End Loft Stuff
The Sims™ 3 Into the Future
The Sims™ 3 Island Paradise
The Sims™ 3 Katy Perry's Sweet Treats
The Sims™ 3 Late Night
The Sims™ 3 Master Suite Stuff
The Sims™ 3 Movie Stuff
The Sims™ 3 Outdoor Living Stuff
The Sims™ 3 Pets
The Sims™ 3 Seasons
The Sims™ 3 Showtime
The Sims™ 3 Supernatural
The Sims™ 3 Town Life Stuff
The Sims™ 3 University Life
The Sims™ 3 World Adventures
The Sims™ Life Stories
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Video Player
==== Event Viewer Messages From Past Week ========
1/9/2014 6:32:30 PM, Error: Service Control Manager [7022] - The KtmRm for Distributed Transaction Coordinator service hung on starting.
1/9/2014 6:29:49 PM, Error: Service Control Manager [7023] - The Microsoft .NET Framework NGEN v4.0.30319_X86 service terminated with the following error: The class is configured to run as a security id different from the caller
1/9/2014 6:29:48 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Automatic LiveUpdate Scheduler service to connect.
1/9/2014 6:28:40 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
1/9/2014 6:28:40 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
1/9/2014 6:28:40 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
1/9/2014 6:28:40 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
1/9/2014 6:27:05 PM, Error: EventLog [6008] - The previous system shutdown at 8:23:18 PM on 1/6/2014 was unexpected.
==== End Of File ===========================

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 7.0.6001.18639
Run by Danielle at 19:06:16 on 2014-01-09
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1918.309 [GMT -5:00]
AV: Norton Internet Security *Enabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Internet Security *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
============== Running Processes ================
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Free Ride Games\GPlayer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Danielle\AppData\Local\Logitech® Webcam Software\Logishrd\LU2.0\LULnchr.exe
C:\Users\Danielle\AppData\Local\Logitech® Webcam Software\Logishrd\LU2.0\LogitechUpdate.exe
C:\Program Files\Common Files\Symantec Shared\NPC\npcLUStb.exe
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
C:\Program Files\Symantec\LiveUpdate\luall.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
============== Pseudo HJT Report ===============
uStart Page = hxxp://google.com/
uSearch Bar = hxxp://my.netzero.net/s/search?r=minisearch
uSearch Page = hxxp://my.netzero.net/s/search?r=minisearch
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cndt
mSearch Page = hxxp://my.netzero.net/s/search?r=minisearch
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... on&pf=cndt
mDefault_Search_URL = hxxp://my.netzero.net/s/search?r=minisearch
uSearchURL,(Default) = hxxp://my.netzero.net/s/search?r=minisearch
uURLSearchHooks: URLSearchHook Class: {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - c:\program files\netzero\SearchEnh1.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Better Surf Plus: {1824FF90-C98E-48A6-838F-E3B6572B0C77} -
BHO: Wincore Mediabar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} -
BHO: Video Player: {2cbed59b-72ad-4e61-8ee2-0a8bc1c7a44a} - c:\program files\videoplayerv3\videoplayerv3beta771\ie\VideoPlayerV3beta771.dll
BHO: Pop-up Blocker: {52706EF7-D7A2-49AD-A615-E903858CF284} - c:\program files\netzero\qsacc\X1IEBHO.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\common files\symantec shared\ids\IPSBHO.dll
BHO: Browse2save: {794102C7-184D-E4C7-9C18-6BA131F039D5} -
BHO: Better-Surf: {8271B5D6-76D3-4ABF-AEB3-1721161C76BC} -
BHO: Kozaka: {a45e3fa8-5048-4372-94ad-c6661671f7fc} -
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
BHO: NetZero Toolbar Helper: {FE3098B0-04A3-41fd-8CA9-BEA39CB14C87} - c:\program files\netzero\UCReg.dll
TB: ZeroBar: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - c:\program files\netzero\Toolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: ZeroBar: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - c:\program files\netzero\Toolbar.dll
TB: Wincore Mediabar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [Facebook Update] "c:\users\danielle\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [Exetender] "c:\program files\free ride games\GPlayer.exe" /runonstartup
uRun: [Spotify Web Helper] "c:\users\danielle\appdata\roaming\spotify\data\SpotifyWebHelper.exe"
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe" /MINIMIZED
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [Spotify] "c:\users\danielle\appdata\roaming\spotify\Spotify.exe" /uri spotify:autostart
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [DPService] "c:\program files\hp\dvdplay\DPService.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe" -delete
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [SMessaging] c:\users\danielle\appdata\local\strongvault online backup\SMessaging.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
dRun: [Exetender] "c:\program files\free ride games\GPlayer.exe" /runonstartup
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Trusted Zone: netzero.com
Trusted Zone: netzero.net
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
TCP: NameServer =
TCP: Interfaces\{4EE29D39-84F3-43A4-9C70-67EA784218F9} : NameServer =,
TCP: Interfaces\{9236C930-75F5-48DF-8A95-8499A47D475E} : DHCPNameServer =
TCP: Interfaces\{d8932e52-6a6f-11db-b6ab-806e6f6e6963} : NameServer =,
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
AppInit_DLLs= c:\progra~1\browse~1\sprote~1.dll c:\progra~2\smooth~1\smooth~1.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
============= SERVICES / DRIVERS ===============
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20140107.001\IDSvix86.sys [2014-1-9 286328]
R2 X6XSEx;X6XSEx;c:\program files\free ride games\X6XSEx.sys [2012-4-1 46184]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-12-4 108120]
R3 HSXHWBS3;HSXHWBS3;c:\windows\system32\drivers\HSXHWBS3.sys [2008-8-25 207360]
R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [2010-7-8 541800]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 41008]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-12-6 23888]
S3 hitmanpro36;HitmanPro 3.6 Support Driver;c:\windows\system32\drivers\hitmanpro36.sys [2012-8-5 27424]
S3 PCD5SRVC{BD6912E3-AC9D80E8-05040000};PCD5SRVC{BD6912E3-AC9D80E8-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\pc-doc~1\PCD5SRVC.pkms [2008-5-22 20640]
=============== Created Last 30 ================
2014-01-10 00:01:59 2106216 ----a-w- c:\program files\mozilla firefox\updated\D3DCompiler_43.dll
2014-01-10 00:01:59 117360 ----a-w- c:\program files\mozilla firefox\updated\crashreporter.exe
2014-01-10 00:01:58 75376 ----a-w- c:\program files\mozilla firefox\updated\breakpadinjector.dll
2014-01-10 00:01:58 4806016 ----a-w- c:\program files\mozilla firefox\updated\browser\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
2014-01-10 00:01:58 272496 ----a-w- c:\program files\mozilla firefox\updated\browser\components\browsercomps.dll
2014-01-10 00:01:58 20080 ----a-w- c:\program files\mozilla firefox\updated\AccessibleMarshal.dll
2014-01-09 23:30:14 -------- d-----w- c:\program files\VideoPlayerV3
2013-12-31 04:24:15 -------- d-----w- c:\programdata\Smooth Browsing
2013-12-28 20:36:04 -------- d-----w- c:\users\danielle\appdata\local\ElevatedDiagnostics
2013-12-28 20:35:59 -------- d-----w- C:\MATS
2013-12-28 18:26:16 -------- d-----w- c:\program files\Enigma Software Group
2013-12-28 18:24:45 -------- d-----w- c:\windows\220FB0354744483A9A0B41DF77061583.TMP
2013-12-28 18:24:39 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2013-12-27 21:12:29 -------- d-----w- c:\program files\WebexpEnhancedV1
==================== Find3M ====================
2013-12-10 20:09:57 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-12-10 20:09:57 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
============= FINISH: 19:12:54.31 ===============
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Re: I downloaded IMVU and spyhunter4 and i really regret it

Unread postby pgmigg » January 10th, 2014, 11:47 am

Hello Vanilla-krypton,

Welcome to the forum! :)

I am pgmigg and I'll be helping you with any malware problems.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process until we are done as well as
    DO NOT Remove, or Scan with anything on your system unless I ask. This adds more items to be researched.
    Extra Additions and Removals of files make the analysis more difficult.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" :cheers:
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start

Failure to post replies within 72 hours will result in this thread being closed
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Re: I downloaded IMVU and spyhunter4 and i really regret it

Unread postby pgmigg » January 10th, 2014, 12:24 pm

Operating Systems no longer supported by Microsoft

It appears you are using a computer with an unsupported Operating System - Windows Vista with Service Pack 1.

May I draw your attention to the topic: ALL USERS OF THIS FORUM MUST READ THIS FIRST, which you should have read before posting for help.

The section here explains why we do not offer help for such computers. Thank you for your understanding.

If you still need help, please install Service Pack 2 and then start a new thread with with fresh
  • DDS logs (DDS.txt & Attach.txt)
  • Details of the problems you're experiencing.

This thread will be closed.
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