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AVG 2014 not removing High Priority Threat.

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AVG 2014 not removing High Priority Threat.

Unread postby NoStasis » December 12th, 2013, 2:17 pm

After running a scan as usual on my machine with AVG 2014 it came up with an infection it lists as a High Priority risk. It reads as follows:
Threat: Trojan horse Downloader.Generic13.AQHU
Object name: C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe (5480)
Severity: High
State: Infected
Identified by: Scan
Date: 12/12/2013, 11:48:40 AM
Action error: The data is invalid

And below that information it lists the previous file along with this one:

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe (5480):C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Component.Runtime.Shared.dll:\memory

It describes the above file as "Embedded element in the archive, email attachment, cookie etc."

When I attempt to remove the infection in just says the result is "Cannot be removed The Data is invalid". I do not appear to have any symptoms that I can perceive as of now so I am wondering if this is just a false positive or an AVG issue? Any help with this would be much appreciated, thank you!

LOGS:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428 BrowserJavaVersion: 10.17.2
Run by Andrew at 11:55:16 on 2013-12-12
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7665.3978 [GMT -6:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZSvr.exe
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\loggingserver.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\IDT\WDM\sttray64.exe
C:\Users\Andrew\AppData\Roaming\Search Protection\SearchProtection.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZtray.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.nbcnews.com/
uProxyServer = 5.135.242.225:3128
uURLSearchHooks: IObit Apps Toolbar: {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\8.4\iobitappsToolbarIE.dll
mWinlogon: Userinit = userinit.exe,
BHO: IObit Apps Toolbar: {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\8.4\iobitappsToolbarIE.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>
BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - c:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\17.2.0.38\AVG Secure Search_toolbar.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\17.2.0.38\AVG Secure Search_toolbar.dll
TB: IObit Apps Toolbar: {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\8.4\iobitappsToolbarIE.dll
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
uRun: [SearchProtection] "C:\Users\Andrew\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [BackupNowEZtray] "C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZtray.exe" -k
mRun: [SearchSettings] "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 68.105.28.12 68.105.29.12 68.105.28.11 192.168.1.1 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{A9E0BDB6-FAA2-49AF-B095-AEE27EDCE591}\548707563647F60205164727F6E657D6 : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11 192.168.1.1 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{DC6BE650-D202-4E4E-8854-A04999598AED} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11 192.168.1.1 68.105.28.12 68.105.29.12 68.105.28.11
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
x64-BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - c:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: IObit Apps Toolbar: {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\8.4\iobitappsToolbarIE64.dll
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {B34A07DD-C6F7-414A-AE63-01019482EAF0} - msiexec /fu {B34A07DD-C6F7-414A-AE63-01019482EAF0} /qn
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Andrew\AppData\Roaming\Mozilla\Firefox\Profiles\hr4w1od0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.nbcnews.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=green ... =714647&p=
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\17.2.0\npsitesafety.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\2\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Winamp Detect\npwachk.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Andrew\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2012-2-12 78976]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2012-2-12 38528]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-10-24 194872]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-10 31544]
R0 SmartDefragDriver;SmartDefragDriver;C:\Windows\System32\drivers\SmartDefragDriver.sys [2013-9-26 17720]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2013-11-5 150808]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-4 240920]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-10-31 212280]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-8-1 251192]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-8-29 46368]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-2-12 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-2-12 204288]
R2 Application Updater;Application Updater;C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe [2013-12-9 807800]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2013-11-11 3478544]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 CalendarSynchService;CalendarSynchService;C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [2011-8-16 16384]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-14 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-14 701512]
R2 NTI BackupNowEZSvr;NTI BackupNowEZSvr;C:\Program Files (x86)\NTI\NTI Backup Now EZ\BackupNowEZSvr.exe [2013-2-5 46072]
R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2012-2-12 1128952]
R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-1-18 450848]
R2 vToolbarUpdater17.2.0;vToolbarUpdater17.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.2.0\ToolbarUpdater.exe [2013-12-8 1771544]
R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2012-2-12 87168]
R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2012-2-12 188544]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-6-1 25928]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-2-12 1582144]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-2-12 533096]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-2-12 47232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-11 111616]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2012-1-18 351136]
S3 LVUVC64;Logitech Webcam 600(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2012-1-18 4865568]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-6-2 1255736]
.
=============== File Associations ===============
.
FileExt: .txt: Applications\Winword.exe="C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE" /n "%1" [UserChoice] [default=edit - 'Open' doesn't exist]
.
=============== Created Last 30 ================
.
2013-12-12 05:08:54 167424 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe
2013-12-12 05:08:54 164864 ----a-w- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2013-12-12 05:08:53 12625920 ----a-w- C:\Windows\System32\wmploc.DLL
2013-12-12 05:08:53 12625408 ----a-w- C:\Windows\SysWow64\wmploc.DLL
2013-12-11 10:57:37 335360 ----a-w- C:\Windows\System32\msieftp.dll
2013-12-11 10:53:56 -------- d-----w- C:\Program Files (x86)\IObit Apps Toolbar
2013-12-11 10:53:56 -------- d-----w- C:\Program Files (x86)\Application Updater
2013-12-11 05:09:59 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2013-12-11 05:09:59 542272 ----a-w- C:\Program Files\Internet Explorer\pdm.dll
2013-12-11 05:09:59 48128 ----a-w- C:\Windows\System32\imgutil.dll
2013-12-11 05:09:59 450560 ----a-w- C:\Program Files\Internet Explorer\DiagnosticsHub.DataWarehouse.dll
2013-12-11 05:09:59 142336 ----a-w- C:\Program Files\Internet Explorer\jsdebuggeride.dll
2013-12-11 05:09:59 13824 ----a-w- C:\Windows\System32\mshta.exe
2013-12-11 05:09:59 105568 ----a-w- C:\Program Files\Internet Explorer\pdmproxy100.dll
2013-12-03 19:28:04 169700 ----a-w- C:\Windows\System32\cc_20131203_132748.reg
2013-11-21 23:15:17 -------- d-----w- C:\ProgramData\NTIReg
2013-11-21 23:11:58 18432 ----a-w- C:\Windows\System32\drivers\NTIDrvr.sys
2013-11-21 23:11:58 16896 ----a-w- C:\Windows\System32\drivers\UBHelper.sys
2013-11-21 23:11:44 -------- d-----w- C:\Windows\SysWow64\drivers\nti\Xp_x86
2013-11-21 23:11:44 -------- d-----w- C:\Windows\SysWow64\drivers\nti\w2k_x86
2013-11-21 23:11:44 -------- d-----w- C:\Windows\SysWow64\drivers\nti\Vista_x86
2013-11-21 23:11:44 -------- d-----w- C:\Windows\SysWow64\drivers\nti\Vista_ia64
2013-11-21 23:11:44 -------- d-----w- C:\Windows\SysWow64\drivers\nti\Vista_amd64
2013-11-21 23:11:44 -------- d-----w- C:\Windows\SysWow64\drivers\nti\2003_x86
2013-11-21 23:11:44 -------- d-----w- C:\Windows\SysWow64\drivers\nti\2003_ia64
2013-11-21 23:11:44 -------- d-----w- C:\Windows\SysWow64\drivers\nti\2003_amd64
2013-11-21 23:11:35 -------- d-----w- C:\Windows\SysWow64\drivers\nti
2013-11-21 23:11:35 -------- d-----w- C:\Program Files (x86)\NTI
2013-11-21 23:10:39 -------- d-----w- C:\Windows\Downloaded Installations
2013-11-13 12:44:55 1474048 ----a-w- C:\Windows\System32\crypt32.dll
.
==================== Find3M ====================
.
2013-12-10 22:26:11 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-10 22:26:11 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll
2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-11-11 03:58:19 46368 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2013-11-06 03:55:48 150808 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2013-11-05 03:52:42 240920 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2013-11-01 05:00:18 212280 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2013-11-01 04:49:46 294712 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2013-10-30 02:19:52 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll
2013-10-30 01:24:31 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-10-25 04:25:58 194872 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2013-10-19 02:18:57 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2013-10-19 01:36:59 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2013-10-12 02:32:04 150016 ----a-w- C:\Windows\System32\wshom.ocx
2013-10-12 02:31:04 202752 ----a-w- C:\Windows\System32\scrrun.dll
2013-10-12 02:30:42 830464 ----a-w- C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:04:36 121856 ----a-w- C:\Windows\SysWow64\wshom.ocx
2013-10-12 02:03:31 163840 ----a-w- C:\Windows\SysWow64\scrrun.dll
2013-10-12 02:03:08 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-12 01:33:39 156160 ----a-w- C:\Windows\System32\cscript.exe
2013-10-12 01:33:26 168960 ----a-w- C:\Windows\System32\wscript.exe
2013-10-12 01:15:48 141824 ----a-w- C:\Windows\SysWow64\wscript.exe
2013-10-12 01:15:48 126976 ----a-w- C:\Windows\SysWow64\cscript.exe
2013-10-05 19:57:25 1168384 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-10-04 02:28:31 190464 ----a-w- C:\Windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:25:17 197120 ----a-w- C:\Windows\System32\credui.dll
2013-10-04 02:24:49 1930752 ----a-w- C:\Windows\System32\authui.dll
2013-10-04 02:16:30 116736 ----a-w- C:\Windows\System32\drivers\drmk.sys
2013-10-04 01:58:50 152576 ----a-w- C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25 168960 ----a-w- C:\Windows\SysWow64\credui.dll
2013-10-04 01:56:00 1796096 ----a-w- C:\Windows\SysWow64\authui.dll
2013-10-04 01:36:04 230400 ----a-w- C:\Windows\System32\drivers\portcls.sys
2013-10-03 02:23:48 404480 ----a-w- C:\Windows\System32\gdi32.dll
2013-10-03 02:00:44 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-10-01 06:52:08 123704 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2013-09-28 01:09:10 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-25 02:26:40 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40 154560 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33 28672 ----a-w- C:\Windows\System32\sspisrv.dll
2013-09-25 02:23:33 135680 ----a-w- C:\Windows\System32\sspicli.dll
2013-09-25 02:23:01 28160 ----a-w- C:\Windows\System32\secur32.dll
2013-09-25 02:22:59 340992 ----a-w- C:\Windows\System32\schannel.dll
2013-09-25 02:21:50 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2013-09-25 02:21:07 1447936 ----a-w- C:\Windows\System32\lsasrv.dll
2013-09-25 01:58:17 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2013-09-25 01:57:26 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2013-09-25 01:57:24 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2013-09-25 01:56:42 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24 30720 ----a-w- C:\Windows\System32\lsass.exe
.
============= FINISH: 11:55:46.73 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 6/1/2012 3:14:52 PM
System Uptime: 12/12/2013 5:06:17 AM (6 hours ago)
.
Motherboard: PEGATRON CORPORATION | | 2ACD
Processor: AMD A6-3620 APU with Radeon(tm) HD Graphics | P0 | 2200/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 915 GiB total, 245.3 GiB free.
D: is FIXED (NTFS) - 17 GiB total, 2.07 GiB free.
E: is CDROM (CDFS)
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Virtual WiFi Miniport Adapter
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&258AA344&0&01
Manufacturer: Microsoft
Name: Microsoft Virtual WiFi Miniport Adapter
PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&258AA344&0&01
Service: vwifimp
.
==== System Restore Points ===================
.
RP140: 12/5/2013 10:50:16 AM - Scheduled Checkpoint
RP141: 12/10/2013 11:08:23 PM - Windows Update
RP142: 12/11/2013 11:05:22 PM - Windows Update
.
==== Installed Programs ======================
.
µTorrent
64 Bit HP CIO Components Installer
7-Zip 9.20 (x64 edition)
802.11n Wireless LAN Card
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.8)
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Media Foundation Decoders
AMD Steady Video Plug-In
AMD VISION Engine Control Center
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 2.0
AVG 2014
AVG Security Toolbar
Bejeweled 3
Blackhawk Striker 2
Bonjour
BR's EXIFextracter v0.9
Bubble Wrap
BufferChm
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Chuzzle Deluxe
Cradle of Rome 2
CutePDF Writer 3.0
CVE-2012-4969
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
DirectX for Managed Code Update (Summer 2004)
Dora's World Adventure
Farm Frenzy
Farmscapes
FATE
Final Drive Fury
FLAC 1.2.1b (remove only)
Free FLAC to MP3 Converter 1.0
GIMP 2.8.0
Google Chrome
Google Update Helper
GPBaseService2
Hallmark Card Studio 2006 Deluxe
Hewlett-Packard ACLM.NET v1.2.1.1
Hoyle Card Games
HP Application Assistant
HP Auto
HP Calendar
HP Client Services
HP Clock
HP Customer Experience Enhancements
HP Customer Participation Program 14.0
HP Games
HP Imaging Device Functions 14.0
HP LinkUp
HP Magic Canvas
HP Magic Canvas Tutorials
HP MovieStore
HP Notes
HP Odometer
HP Photo Creations
HP Photosmart Plus B209a-m All-in-One Driver 14.0 Rel. 6
HP Product Detection
HP RSS
HP Setup
HP Setup Manager
HP Solution Center 14.0
HP Support Assistant
HP Support Information
HP TouchSmart Background - Beats
HP TouchSmart RecipeBox
HP Update
HP Vision Hardware Diagnostics
HP Weather
HPProductAssistant
IDT Audio
IObit Apps Toolbar v8.4
IrfanView (remove only)
iTunes
Java 7 Update 17
Java Auto Updater
Java(TM) 7 Update 4 (64-bit)
JavaFX 2.1.1
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
John Deere Drive Green
Junk Mail filter update
Kobo
LabelPrint
LAME v3.99.3 (for Windows)
Letters from Nowhere 2
Luxor HD
Mah Jong Medley
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Metric Converter
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Mathematics
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
mkw Audio Compression Toolkit
Movie Maker
Mozilla Firefox 25.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network64
NTI Backup Now EZ
opensource
PDF Complete Special Edition
Penguins!
Photo Common
Photo Gallery
PhotoScape
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
PressReader
PS_AIO_06_B209a-m_SW_Min
QuickTime
Recovery Manager
Remote Graphics Receiver
Respondus LockDown Browser
RollerCoaster Tycoon 3: Platinum
Scan
Search Protection
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype™ 6.0
Smart Defrag 2
SolutionCenter
Spot
Status
SyncBack
SyncBackFree
Tap Tap Bear
The Treasures of Mystery Island: The Ghost Ship
Toolbox
Torchlight
TrayApp
TSHostedAppLauncher
Unity Web Player
Unlocker 1.9.1
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life
Visual Studio 2008 x64 Redistributables
Visual Studio 2010 x64 Redistributables
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
VLC media player 2.0.1
WildTangent Games App (HP Games)
Winamp
Winamp Detector Plug-in
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Mobile Device Center
WinFF 1.4.2
Yahoo! Messenger
Zinio Reader 4
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
12/12/2013 5:06:21 AM, Error: volmgr [46] - Crash dump initialization failed!
12/12/2013 5:06:02 AM, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0.
12/12/2013 5:05:55 AM, Error: Service Control Manager [7043] - The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.
12/12/2013 10:19:08 AM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
12/11/2013 8:11:14 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer FULB2 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{DC6BE650-D202-4E4E-8854-A04999598AED}. The master browser is stopping or an election is being forced.
12/10/2013 4:18:46 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR6.
.
==== End Of File ===========================
NoStasis
Active Member
 
Posts: 1
Joined: December 12th, 2013, 2:00 pm
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Re: AVG 2014 not removing High Priority Threat.

Unread postby wannabeageek » December 13th, 2013, 9:50 pm

Hello NoStasis, and Welcome to MalWare Removal forums!

My name is wannabeageek and I'll be helping you with any malware problems.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" :cheers:

    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start
wannabeageek
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Posts: 1773
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Re: AVG 2014 not removing High Priority Threat.

Unread postby wannabeageek » December 13th, 2013, 10:20 pm

P2P Advisory!
IMPORTANT There are signs of one or more P2P (Peer to Peer) File Sharing Programs installed on your computer.
µTorrent

As long as you have the P2P program(s) installed, per Forum Policy, I can offer you no further assistance.
If you choose NOT to remove the program(s)...indicate that in your next reply and this topic will be closed.
Otherwise, please perform the following steps:
Remove P2P Program(s)
  1. Click on Start > Control Panel and double click on Programs and Features.
  2. Locate the following program:
    µTorrent
  3. Click on the Change/Remove button to uninstall it.
    Carefully read any prompts...
    Some uninstallers prompt in a way to trick you into keeping the program, sometimes, preventing them from being uninstalled again!
    Repeat steps 2 and 3 for each program listed.
  4. When the program(s) have been uninstalled... Close Control Panel.
By using any form of P2P networking to download files you can anticipate infestations of malware to occur. The P2P program
itself, may be safe but the files may not... use P2P at your own risk! Keep in mind that this practice may be the source of your current malware infestation.
Reference... siting risk factors, using P2P programs: How to Prevent the Online Invasion of Spyware and Adware
wannabeageek
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Posts: 1773
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Location: California

Re: AVG 2014 not removing High Priority Threat.

Unread postby wannabeageek » December 16th, 2013, 11:24 am

Hi NoStasis.

It has been over two days since my last post.

  • Do you still need help?
  • Do you need more time?
  • Are you having problems following my instructions?
  • According to Malware Removal's latest policy, topics can be closed after 3 days without a response.
  • If you do not reply within the next 24 hours, this topic will be closed.
wannabeageek
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Posts: 1773
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Location: California

Re: AVG 2014 not removing High Priority Threat.

Unread postby NonSuch » December 18th, 2013, 3:54 am

Due to a failure to respond for 72 hours or more, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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