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Unwanted suggested hyperlinks for certain text and popups

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Re: Unwanted suggested hyperlinks for certain text and popup

Unread postby cancerian » November 24th, 2013, 2:00 pm

thanks cypher after resetting the firefox, the problem seems to have gone.
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Re: Unwanted suggested hyperlinks for certain text and popup

Unread postby Cypher » November 24th, 2013, 2:15 pm

Hi cancerian,
after resetting the firefox, the problem seems to have gone.

Excellent, in that case you should be good to go. Lets cleanup and remove the tools we used.

Clean up with OTL

  • Right click on OTL.exe And select Run as administrator to run it.
  • This will remove some of the tools we used to clean your pc.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CleanUp! button
  • Say Yes to the prompt and then allow the program to reboot your computer.

Next.

Uninstall AdwCleaner

  • Right click on adwCleaner.exe and select " Run as administrator " to run it.
  • Note: If AdwCleaner prompts you an update is available, click Cancel and continue to uninstall.
  • Click on Uninstall.
  • Confirm with yes.

You can now delete any tools/logs we used if they remain on your Desktop.

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

Please read the article below which will give you a few suggestions for how to minimise your chances of getting another infection.

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!
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Re: Unwanted suggested hyperlinks for certain text and popup

Unread postby cancerian » November 24th, 2013, 3:43 pm

Thanks I have uninstalled OTL and AdwCleaner. Should I uninstall ERUNT as well? Also can you suggest any good malware preventive software, that I can install to be safe.
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Re: Unwanted suggested hyperlinks for certain text and popup

Unread postby Cypher » November 25th, 2013, 6:39 am

Hi cancerian,
Should I uninstall ERUNT as well

Yes, you can uninstall ERUNT.
Also can you suggest any good malware preventive software, that I can install to be safe.

There are a few recommendations in the link i provided in my last post.
Computer Security - a short guide to staying safer online

viewtopic.php?p=557965#p557965

Any other questions?
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Re: Unwanted suggested hyperlinks for certain text and popup

Unread postby Cypher » November 26th, 2013, 6:11 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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