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Firewall: Burnt down. Help!

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Firewall: Burnt down. Help!

Unread postby JJagroo » November 15th, 2013, 6:54 am

When turning on my laptop (Toshiba satellite/operating system Windows 7) the McAfee firewall continually turned itself off. On investigating this further it was suggested that I uninstall McAfee to enable me to run anti malware software (mistake). Once uninstalled I was unable to reinstall or install any other software (notification on trying to run any software or reinstall McAfee was "a virus had been detected in the software and had been quarantined"). Further reading suggested I check the computer firewall. Upon checking I have lost the ability to modify this also (when trying to modify error notification message 'Error code 0x80070422' and also 'Error code: 0x643').

Any help would be much appreciated

Thanks

J
JJagroo
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Joined: November 15th, 2013, 6:36 am
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Re: Firewall: Burnt down. Help!

Unread postby deltalima » November 16th, 2013, 5:55 pm

By posting just a description of your problems it is likely that your topic will be passed by and you will not receive the help you're looking for.

We need to know what's running on your computer so we can give you appropriate instructions.

May I draw your attention to THIS topic, which you should have read, and which tells you what we need you to post so that we can help you.

This topic will now be closed.

If you still need help, please start a new thread with:

  • FRST.txt
  • Addition.txt
  • Details of your problems.

If for any reason you can't run FRST, please let us know in your post.

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