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FLV Player pop-ups

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FLV Player pop-ups

Unread postby Albertg » November 4th, 2013, 9:35 pm

I am getting FLV Player pop-ups among other pop-ups. Also when I click to a website I get redirected to another sight. I posted help for this but reply did not fix the problem. I got made a reply, but they said that I did not do it within 72 hours and I was closed out. I did reply with 2 attachments but I guess that I must have done it wrong and they did not received my reply.

Would appreciate some assistance.

Thank you,

Albertg

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Al at 20:29:37.36 on Mon 11/04/2013
Internet Explorer: 9.10.9200.16721 BrowserJavaVersion: 10.45.2
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.1965 [GMT -5:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Ares\Ares.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Samsung\EmoDio\SMSTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\program files (x86)\hosts\hosts-bg.exe
C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe
C:\Windows\system32\taskeng.exe
C:\ProgramData\HP Photo Creations\MessageCheck.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Users\Al\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4YKRWAMX\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/?rlz=1W4CHBD_enUS553
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://start.facemoods.com/?a=make&s={searchTerms}&f=4
mWinlogon: Userinit=userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: hosts: {11111111-1111-1111-1111-110311531182} - C:\Program Files (x86)\hosts\hosts-bho.dll
BHO: MediaBar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\IPS\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO: MP3 Rocket Downloader: {c5e9c0b3-8b18-4b1b-ad67-c1a063ab2b34} - mscoree.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: MediaBar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~2\IMESHA~1\MediaBar\ToolBar\imeshdtxmltbpi.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [ares] "C:\Program Files (x86)\Ares\Ares.exe" -h
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
uRun: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
uRun: [DW7] "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe"
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun: [SMSTray] C:\Program Files (x86)\Samsung\EmoDio\SMSTray.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Free YouTube to MP3 Converter - C:\Users\Al\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/ ... ontrol.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs:
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
mASetup: {2D46B6DC-2207-486B-B523-A557E6D54B47} - C:\Windows\system32\cmd.exe /D /C start C:\Windows\system32\ie4uinit.exe -ClearIconCache
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
AppInit_DLLs-X64: C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\datamngr.dll C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\x64\IEBHO.dll
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-11-22 55280]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys [2013-6-8 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys [2013-6-8 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\BASHDefs\20131022.001\BHDrvx64.sys [2013-10-22 1524824]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys [2013-6-8 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.0.19\Definitions\IPSDefs\20131101.001\IDSviA64.sys [2013-11-2 521816]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys [2013-6-8 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys [2013-6-8 433752]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2013-5-10 65640]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 Garmin Core Update Service;Garmin Core Update Service;C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-7-22 219480]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-6-8 144368]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2013-8-1 4278112]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-8-14 39056]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-8-26 140376]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-10-16 56344]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-16 271872]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-10-16 321064]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-21 136176]
S2 QueryExplorer Service;QueryExplorer Service;"C:\ProgramData\QueryExplorer\queryexplorer116.exe" "C:\Program Files (x86)\QueryExplorer\queryexplorer.dll" jicotifoq --> C:\ProgramData\QueryExplorer\queryexplorer116.exe [?]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-3-28 257416]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-5-21 136176]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-10-16 158976]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2012-9-20 30785672]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-1 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-27 1255736]
S3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\System32\drivers\WSDPrint.sys [2009-7-13 23040]
.
=============== Created Last 30 ================
.
2013-11-04 22:35:07 75888 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{59B92AFC-48EC-4615-B2E8-545ABE0BB657}\offreg.dll
2013-11-04 21:52:45 -------- d-----w- C:\Users\Al\AppData\Local\{6321CD40-9A4B-48EB-9AE2-3B6600176353}
2013-11-03 13:52:50 -------- d-----w- C:\Users\Al\AppData\Local\{5BA8C27D-9505-4D0A-B78A-988F23143269}
2013-11-02 12:24:12 -------- d-----w- C:\Users\Al\AppData\Local\{CEE24A56-7A80-4CD4-8EF0-D3CE00BA52C3}
2013-11-01 20:44:27 10280728 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{59B92AFC-48EC-4615-B2E8-545ABE0BB657}\mpengine.dll
2013-11-01 20:37:08 -------- d-----w- C:\Users\Al\AppData\Local\{9F3B149D-D42C-49AE-9B79-2AAE78639FE8}
2013-10-31 20:06:42 -------- d-----w- C:\Users\Al\AppData\Local\{9186A4B1-C2DC-498F-A8D1-C4ADEE273BE9}
2013-10-31 01:41:39 -------- d-----w- C:\Program Files\iPod
2013-10-31 01:41:38 -------- d-----w- C:\Program Files\iTunes
2013-10-31 01:41:38 -------- d-----w- C:\PROGRA~3\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-10-30 23:26:31 -------- d-----w- C:\Users\Al\AppData\Local\{943D8DDD-258C-48DE-96D7-5C2757E28228}
2013-10-29 20:05:41 -------- d-----w- C:\Users\Al\AppData\Local\{27203C94-FCF9-44EA-98B0-7DFFC56D3137}
2013-10-28 23:51:54 -------- d-----w- C:\Users\Al\AppData\Roaming\AVAST Software
2013-10-28 23:48:55 -------- d-----w- C:\PROGRA~3\AVAST Software
2013-10-28 21:43:13 -------- d-----w- C:\Users\Al\AppData\Roaming\Malwarebytes
2013-10-28 21:42:54 -------- d-----w- C:\PROGRA~3\Malwarebytes
2013-10-28 21:42:10 -------- d-----w- C:\Users\Al\AppData\Local\Programs
2013-10-28 15:46:43 -------- d-----w- C:\Users\Al\AppData\Local\{58F4C541-A122-4E33-9F54-2001450FB9E9}
2013-10-28 02:08:56 -------- d-----w- C:\Users\Al\AppData\Local\{2715D82E-7E8C-455C-9190-C9D9E2DE8A8B}
2013-10-27 05:20:52 -------- d-----w- C:\Users\Al\AppData\Local\{F4C36810-91D9-4DC5-BFF6-C61F1E117A7B}
2013-10-25 20:54:08 -------- d-----w- C:\Users\Al\AppData\Local\{133A1043-B2E1-433A-AF27-11D477BBF518}
2013-10-24 13:08:48 -------- d-----w- C:\Users\Al\AppData\Local\{4074C311-6F3E-4066-99CB-9568143B0A6B}
2013-10-23 13:07:06 -------- d-----w- C:\Users\Al\AppData\Local\{FBDD3994-16A6-4529-A7D2-AAECE60724F5}
2013-10-22 20:58:12 -------- d-----w- C:\Users\Al\AppData\Local\{DC8FFB28-36C7-41CD-8C6A-CD975D086A00}
2013-10-21 20:37:05 -------- d-----w- C:\Users\Al\AppData\Local\{82F8176E-060A-4471-A27C-F4D2237B0C1E}
2013-10-21 01:08:00 -------- d-----w- C:\PROGRA~3\Oracle
2013-10-21 01:07:40 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-20 14:25:27 -------- d-----w- C:\Users\Al\AppData\Local\{96A446DB-5E23-463C-BFB0-A45BAB434DE3}
2013-10-19 12:09:30 -------- d-----w- C:\Users\Al\AppData\Local\{C0FEBCB2-4E28-448D-9C01-1FFA0B820FC4}
2013-10-18 20:54:01 -------- d-----w- C:\Users\Al\AppData\Local\{52D98EC3-831F-48D9-8F18-0DA3E0FBE471}
2013-10-17 10:54:02 -------- d-----w- C:\Users\Al\AppData\Local\{EB9FEA52-DE58-4298-B90B-8487ABB80632}
2013-10-16 22:22:19 -------- d-----w- C:\Users\Al\AppData\Local\{64157B18-0731-488E-85BF-C72531DCB900}
2013-10-16 00:54:04 -------- d-----w- C:\Users\Al\AppData\Local\{7A2FF896-D34F-4550-BFF0-3FCBAB5545F0}
2013-10-14 21:05:26 -------- d-----w- C:\Users\Al\AppData\Local\{B5A483FA-7B91-4F58-B3DC-E727DEA4582E}
2013-10-13 12:19:02 -------- d-----w- C:\Users\Al\AppData\Local\{11F7E1B0-9DB0-4604-BF9D-6D870277A5B1}
2013-10-12 22:43:40 -------- d-----w- C:\Users\Al\AppData\Local\{83005003-EEF7-41B8-B592-3EF319BD8A76}
2013-10-11 21:53:40 -------- d-----w- C:\Users\Al\AppData\Local\{78018864-3920-4D9C-BEDA-EE7D57FD341C}
2013-10-11 00:32:00 569397 ----a-w- C:\Program Files\Internet Explorer\Plugins\RichFX\Player\nprfxins.dll
2013-10-10 13:03:57 -------- d-----w- C:\Users\Al\AppData\Local\{7F8E7F14-9BFC-4869-BA4A-0A7443AC07BD}
2013-10-10 01:03:31 -------- d-----w- C:\Users\Al\AppData\Local\{6895DE84-A6D4-43A2-9CB3-F30A8C8DC9AD}
2013-10-08 22:28:38 633856 ----a-w- C:\Windows\System32\comctl32.dll
2013-10-08 20:46:50 -------- d-----w- C:\Users\Al\AppData\Local\{0150C77E-4BD3-4BE7-8FEC-FBBEDB63C721}
2013-10-07 23:08:11 49152 ----a-r- C:\Windows\SysWow64\MaJGUILib.dll
2013-10-07 23:08:11 45056 ----a-w- C:\Windows\SysWow64\MaXMLProto.dll
2013-10-07 23:08:11 106609 ----a-w- C:\Windows\SysWow64\MaJUtilLib.dll
2013-10-07 22:58:30 -------- d-----w- C:\Program Files (x86)\MarkAny
2013-10-07 22:58:08 -------- d-----w- C:\Program Files (x86)\Samsung
2013-10-07 21:28:43 -------- d-----w- C:\Users\Al\AppData\Local\{FC4F70F7-16B0-454F-96C8-C9870FB1414D}
.
==================== Find3M ====================
.
2013-10-09 01:26:57 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 01:26:57 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-07 22:57:30 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-12 01:25:39 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-09-04 12:12:11 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-09-04 12:11:49 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-09-03 18:35:10 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll
.
============= FINISH: 20:31:25.47 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 10/25/2010 8:21:55 PM
System Uptime: 11/4/2013 4:55:53 PM (4 hours ago)
.
Motherboard: Dell Inc. | | 0C2KJT
Processor: Intel(R) Pentium(R) CPU G6950 @ 2.80GHz | CPU 1 | 1176/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 224 GiB total, 123.461 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer:
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
Class GUID:
Description: Photosmart D110 series
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer:
Name: Photosmart D110 series
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service:
.
==== System Restore Points ===================
.
RP288: 10/27/2013 11:26:48 PM - Windows Update
RP289: 10/28/2013 7:49:25 PM - avast! antivirus system restore point
RP290: 10/28/2013 8:37:31 PM - avast! antivirus system restore point
RP291: 10/31/2013 4:59:35 PM - Repair malware
RP292: 11/1/2013 4:43:22 PM - Windows Update
.
==== Installed Programs ======================
.
.
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.8)
AIO_Scan
Amazon MP3 Downloader 1.0.17
Apple Application Support
Apple Software Update
AudioLabel
Bing Rewards Client Installer
BufferChm
C7200
C7200_Help
calibre
ClosetMaid v1.5.2
Compatibility Pack for the 2007 Office system
ContentSAFER for Wizmax
Copy
D110
D3DX10
DAK Wave MP3 Editor PRO v7.1b
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Dock
DesignPro 5
Destinations
DeviceDiscovery
DocProc
Elevated Installer
EmoDio
Fax
Garmin Express
Garmin Express Tray
Garmin Update Service
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Hewlett-Packard ACLM.NET v1.1.0.0
HP Photo Creations
HP Product Detection
HP Update
HPAppStudio
HPDiagnosticAlert
HPPhotoGadget
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Intel(R) Graphics Media Accelerator Driver
Internet TV for Windows Media Center
Java 7 Update 45
Java Auto Updater
Junk Mail filter update
MarketResearch
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft UI Engine
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MP3 Rocket
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Internet Security
Norton Online Backup
PowerDVD DX
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PS_AIO_07_D110_SW_Min
QuickTime
QuickTransfer
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
Realtek High Definition Audio Driver
RealUpgrade 1.1
Rhapsody Player Engine
Roxio Burn
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wrapper
TurboTax 2012
TurboTax 2012 WinPerFedFormset
TurboTax 2012 WinPerReleaseEngine
TurboTax 2012 WinPerTaxSupport
TurboTax 2012 wrapper
TWC Customer Controls
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
VoiceOver Kit
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
11/4/2013 7:02:16 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
11/4/2013 5:28:39 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Al-PC\Al SID (S-1-5-21-4139849277-3249640158-320601718-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
11/4/2013 4:52:21 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
10/30/2013 8:03:30 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR6.
10/28/2013 7:50:07 PM, Error: Service Control Manager [7030] - The avast! Antivirus service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
.
==== End Of File ===========================
Albertg
Regular Member
 
Posts: 15
Joined: October 28th, 2013, 8:58 pm
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Re: FLV Player pop-ups

Unread postby pgmigg » November 4th, 2013, 11:46 pm

Hello Albertg,

Welcome back to the forum! :)

I am pgmigg and I'll be helping you with any malware problems.

Before we begin, please read and follow these important guidelines, so things will proceed smoothly.
  1. The instructions being given are for YOUR computer and system only!
    Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
  2. You must have Administrator rights, permissions for this computer.
  3. DO NOT run any other fix or removal tools unless instructed to do so!
  4. DO NOT install any other software (or hardware) during the cleaning process until we are done as well as
    DO NOT Remove, or Scan with anything on your system unless I ask. This adds more items to be researched.
    Extra Additions and Removals of files make the analysis more difficult.
  5. Only post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
  6. Print each set of instructions if possible - your Internet connection will not be available during some fix processes.
  7. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  8. Only reply to this thread, do not start another one. Please, continue responding, until I give you the "All Clean!" :cheers:
    Absence of symptoms does not mean that everything is clear.

I am currently reviewing your logs and will return, as soon as possible, with additional instructions. In the meantime...

Note: If you haven't done so already, please read this topic ALL USERS OF THIS FORUM MUST READ THIS FIRST where the conditions for receiving help here are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf you have any questions or problems executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start


Failure to post replies within 72 hours will result in this thread being closed
User avatar
pgmigg
MRU Teacher
MRU Teacher
 
Posts: 3175
Joined: July 8th, 2008, 1:25 pm
Location: GMT-05:00

Re: FLV Player pop-ups

Unread postby pgmigg » November 5th, 2013, 1:33 pm

Hello Albertg,

I posted help for this but reply did not fix the problem.
Actually, fixing a problem is not one step action especially when we try to fight against infections. It needs to find and recognize an infection, analyze environment and software on specific computer using different scanners, select the best tactic and tools to cleaning and fixing, etc. It is interactive process.

Looking to new DDS logs you posted, I see that you successfully created System Restore Point, removed programs, and selected one of two antivirus applications - good job! :D Let continue...

Step 1.
Image Junkware Removal Tool
  1. Please download Junkware Removal Tool and save JRT.exe to your Desktop.
  2. Shut down your protection software as shown in This topic now to avoid potential conflicts.
  3. Right click on JRT.exe, select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  4. Please be patient as this can take a while to complete depending on your system's specifications.
  5. On completion, a log file JRT.txt is saved to your desktop and will automatically open.
  6. Please post the contents of JRT.txt into your next reply.

Step 2.
TDSSKiller - Scan only
Please download the TDSSKiller.exe by Kaspersky and save it to your Desktop. <-Important!!!
  1. Right click on TDSSKiller.exe, select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
    If TDSSKiller does not run, please rename it. Right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. zarodinu.com).
    If you don't see file extensions, please see: How to change the file extension.
  2. Click the Start Scan button. Do not use the computer during the scan!
  3. If the scan completes with nothing found, click Close to exit.
  4. If malicious objects are found, they will show in the "Scan results - Select action for found objects" and offer 3 options.
    • Please select Skip instead of Cure (default).
  5. Then click Continue, then Close and then Close again.
  6. A log file named TDSSKiller_version_dd.mm.yyyy_hh.mm.ss_log.txt will be created and saved to the root directory (usually Local Disk C:).
  7. Copy and paste the contents of that file in your next reply.

Step 3.
OTL - Download
Please download OTL.exe by Old Timer and save it to your Desktop.

OTL - Scan
Important! Close all applications and windows so that you have nothing open and are at your Desktop.
  1. Right click on OTL.exe, select "Run As Administrator..." to run it. If prompted by UAC, please allow it.
  2. Under Output, ensure that Standard Output is selected.
  3. Check the boxes labeled:
    • Include 64 bit scans
    • Scan All Users
    • LOP check
    • Purity check
    • Extra Registry > Use SafeList
  4. Click on Run Scan at the top left hand corner.
  5. When done, two Notepad files will open.
    • OTL.txt <-- Will be opened, maximized
    • Extras.txt <-- Will be minimized on task bar.
  6. Please post the contents of both OTL.txt and Extras.txt files in your next reply.

Remember to enable your Anti-virus protection before continuing!

Please include in your next reply:
  1. Do you have any problems executing the instructions?
  2. Contents of the JRT.txt log file
  3. Contents of the TDSSKiller_version_dd.mm.yyyy_hh.mm.ss_log.txt log file
  4. Contents of a OTL.txt log file
  5. Contents of a Extras.txt log file
  6. Do you see any changes in computer behavior?

Please do not hesitate to divide the post into multiple if it is too long...

Thanks,
pgmigg

Failure to post replies within 72 hours will result in this thread being closed
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pgmigg
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Re: FLV Player pop-ups

Unread postby Cypher » November 9th, 2013, 1:03 pm

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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